1998 JEEP GRAND CHEROKEE

1349 complaints filed with NHTSA.

1349
Complaints
194
Crashes
18
Fires
132
Injuries
27
Deaths

Complaints by Component

ComponentCount
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH286
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR87
POWER TRAIN:AUTOMATIC TRANSMISSION67
FUEL SYSTEM, GASOLINE50
FUEL/PROPULSION SYSTEM42
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP40
VEHICLE SPEED CONTROL36
ELECTRICAL SYSTEM36
STRUCTURE31
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY30
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT28
ENGINE AND ENGINE COOLING25
STRUCTURE:BODY23
AIR BAGS:FRONTAL21
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC21

Recent Complaints

20160812AIR BAGS

DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT

Mileage: 200,000

20160812SERVICE BRAKES

DURING NORMAL DRIVING DOWN A MOUNTAIN ROAD, BREAK PEDAL WENT TO THE FLOOR. ATTEMPTS MAKE TO PUMP BREAK WITH NO EFFECT. EMERGENCY BRAKE WAS PULLED WITH NO EFFECT. VEHICLE SLAMMED INTO ROCK WALL AND THEN LANDED INTO A 10+ FOOT RAVINE. WAS INFORMED BY MECHANIC THE MASTER CYLINDER FAILED WHICH CAUSED A NEAR FATAL ACCIDENT WITH 5 PEOPLE IN THE VEHICLE. I RECENTLY FOUND OUT THERE WAS A RECALL ON A REPLACEMENT MASTER CYLINDER FOR THAT MAKE A MODEL BUT CANNOT VERIFY IF THIS WAS A REPLACEMENT PART OR NOT

Mileage: 200,000

20150824CrashSUSPENSION:REAR

TL* THE CONTACT OWNED A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR DRIVER SIDE AXLE FRACTURED CAUSING THE CONTACT TO CRASH INTO A DITCH AND THEN A TELEPHONE POLE. THE REAR PASSENGER SIDE AXLE FRACTURED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE

Mileage: 180,000

20150602FireSEATS

WHILE THE VEHICLE WAS PARKED, UNOCCUPIED AND LOCKED. THE FRONT PASSENGER SEAT HAD A CATASTROPHIC FAILURE OF THE SEAT HEATER SYSTEM THAT CAUSED THE SEAT TO CATCH FIRE. INTERESTINGLY, NO FUSES WERE FOUND TO BE BLOWN. THE SEAT CATCHING FIRE SPREAD TO THE PASSENGER DOOR PANEL. IT CONTINUED UP THE DOOR PANEL AND SPREAD TO THE DOOR TRIM, HEADLINER & VISOR. THE ENTIRE INTERIOR WAS SMOKE DAMAGED. THE FIRE DEPARTMENT RESPONDED QUICKLY SO THAT'S WHY THE DAMAGE WAS NOT WORSE.

Mileage: 106,728

20150505FirePOWER TRAIN

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED DOWNHILL, THE CONTACT DISCOVERED TRANSMISSION FLUID LEAKING. ALSO, WHILE DRIVING 70 MPH, THE ENGINE STALLED AND CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 298,000.....UPDATED 07/05/16 *BF

Mileage: 298,000

20150417CrashFirePOWER TRAIN

TL* THE CONTACT OWNED A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH UP AN INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARDS AND THEN FLIPPED OVER. THE DRIVER AND FRONT SEAT PASSENGER WERE ABLE TO EXIT THE VEHICLE WITHOUT ANY INJURIES. THE VEHICLE ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTI

20150417CrashFireFUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNED A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH UP AN INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARDS AND THEN FLIPPED OVER. THE DRIVER AND FRONT SEAT PASSENGER WERE ABLE TO EXIT THE VEHICLE WITHOUT ANY INJURIES. THE VEHICLE ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTI

20150220FireELECTRONIC STABILITY CONTROL (ESC)

ON A TRIP FROM NORTHERN VIRGINIA I WAS SOUTH BOUND ON HWY 15 WHEN I BEGAN TO SMELL SMOKE AND APPLIED MY BRAKES. THE PEDAL WENT TO THE FLOOR AS SMOKE ROLLED OUT FROM UNDER THE CAR. I TRIED TO DOWN SHIFT INTO LOW AS MY CAR WAS IN FLAMES AND SMOKE ENGULFED THE HOOD. I ENTERED THE ON RAMP FOR HWY 460 BYPASS EAST BOUND WHEN MY TRANSMISSION CAUGHT A LOWER GEAR, MY CAR WAS STILL MOVING WHEN I SHIFTED INTO NEUTRAL AND JAMMED THE CAR INTO PARK AND EXITED MY JEEP. AFTER I RAN (APPROX. 50 YARDS) I LOOKED

Mileage: 200,000

20150220FireFUEL/PROPULSION SYSTEM

ON A TRIP FROM NORTHERN VIRGINIA I WAS SOUTH BOUND ON HWY 15 WHEN I BEGAN TO SMELL SMOKE AND APPLIED MY BRAKES. THE PEDAL WENT TO THE FLOOR AS SMOKE ROLLED OUT FROM UNDER THE CAR. I TRIED TO DOWN SHIFT INTO LOW AS MY CAR WAS IN FLAMES AND SMOKE ENGULFED THE HOOD. I ENTERED THE ON RAMP FOR HWY 460 BYPASS EAST BOUND WHEN MY TRANSMISSION CAUGHT A LOWER GEAR, MY CAR WAS STILL MOVING WHEN I SHIFTED INTO NEUTRAL AND JAMMED THE CAR INTO PARK AND EXITED MY JEEP. AFTER I RAN (APPROX. 50 YARDS) I LOOKED

Mileage: 200,000

20141223CrashUNKNOWN OR OTHER

VEHICLE WAS REAR-ENDED WHILE STOPPED AT A TRAFFIC LIGHT.....VEHICLE BACKED INTO ANOTHER VEHICLE THAT WAS ALSO BACKING UP.. *TR

Mileage: 98,000

20140204FireENGINE

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 10 MPH, SHE BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD. AFTER THE CONTACT EXIT THE VEHICLE IT EXPLODED. THERE WAS A POLICE AND FIRE REPORT FILE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

20131123CrashFireFatalFUEL SYSTEM, GASOLINE

MY NEPHEW DIED IN A FIRE AFTER HE WAS IMPACTED FROM THE REAR WHILE AVOIDING DEBRIS/PEOPLE IN THE HIGHWAY. WWW.WGGB.COM/2013/11/11/STATE-POLICE-SAY-THEY-HAVE-TRUCK-LINKED-TO-I-91-DEADLY-CRASH-INVESTIGATION/ ..UPDATED 02-04-14 *BF THE JEEP WAS TRAVELING SLIGHTLY FASTER WHEN IT SWERVED SUDDENLY INTO THE PATH OF THE TRACTOR TRAILER TO AVOID DEBRIS IN THE ROAD. THE JEEP'S LEFT REAR IMPACTED THE TRACTOR TRAILER'S FRONT (RIGHT FRONT?); THE JEEP SPUN 180 DEGREES, IMPACTED THE OPENED LIFT GATE OF A PIC

20131123CrashFireFatalSTRUCTURE

MY NEPHEW DIED IN A FIRE AFTER HE WAS IMPACTED FROM THE REAR WHILE AVOIDING DEBRIS/PEOPLE IN THE HIGHWAY. WWW.WGGB.COM/2013/11/11/STATE-POLICE-SAY-THEY-HAVE-TRUCK-LINKED-TO-I-91-DEADLY-CRASH-INVESTIGATION/ ..UPDATED 02-04-14 *BF THE JEEP WAS TRAVELING SLIGHTLY FASTER WHEN IT SWERVED SUDDENLY INTO THE PATH OF THE TRACTOR TRAILER TO AVOID DEBRIS IN THE ROAD. THE JEEP'S LEFT REAR IMPACTED THE TRACTOR TRAILER'S FRONT (RIGHT FRONT?); THE JEEP SPUN 180 DEGREES, IMPACTED THE OPENED LIFT GATE OF A PIC

20130605CrashAIR BAGS

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE CONTACT STATED THAT THE ANTI LOCK BRAKING SYSTEM AND THE AIR BAGS FAILED. THE CONTACT ALSO STATED THAT ONCE SHE CRASHED, THE FUEL TANK CRACKED AND GASOLINE SPILLED ALL OVER THE HIGHWAY. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT T

20130605CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE CONTACT STATED THAT THE ANTI LOCK BRAKING SYSTEM AND THE AIR BAGS FAILED. THE CONTACT ALSO STATED THAT ONCE SHE CRASHED, THE FUEL TANK CRACKED AND GASOLINE SPILLED ALL OVER THE HIGHWAY. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT T

20130605CrashFUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN RAINY WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE CONTACT STATED THAT THE ANTI LOCK BRAKING SYSTEM AND THE AIR BAGS FAILED. THE CONTACT ALSO STATED THAT ONCE SHE CRASHED, THE FUEL TANK CRACKED AND GASOLINE SPILLED ALL OVER THE HIGHWAY. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT T

20130219CrashFireFatalFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

S10 DIRECT REPLY-LETTER TO THE WHITE HOUSE FROM CONSTITUENT REQUESTING HELP TO SAVE FAMILIES OTHERWISE DESTINED TO BURN TO DEATH IN A JEEP BECAUSE OF AN ACCIDENT. WH CONTACT GALEN MAIN (202) 456-2176- CASE: WH 02072013-296. *TGW THE CONSUMER WROTE IN CONCERNING A 1998 JEEP GRAND CHEROKEE THAT WAS HIT FROM BEHIND IN STOPPED TRAFFIC AND BURST INTO FLAMES, BEFORE THE TWO OCCUPANTS WERE ABLE TO ESCAPE. THE 1993-2004 JEEP GRAND CHEROKEE HAS A PLASTIC TANK LOCATED BEHIND THE REAR AXLE. THE GAS TANK

20130219CrashFireFatalFUEL SYSTEM, GASOLINE

S10 DIRECT REPLY-LETTER TO THE WHITE HOUSE FROM CONSTITUENT REQUESTING HELP TO SAVE FAMILIES OTHERWISE DESTINED TO BURN TO DEATH IN A JEEP BECAUSE OF AN ACCIDENT. WH CONTACT GALEN MAIN (202) 456-2176- CASE: WH 02072013-296. *TGW THE CONSUMER WROTE IN CONCERNING A 1998 JEEP GRAND CHEROKEE THAT WAS HIT FROM BEHIND IN STOPPED TRAFFIC AND BURST INTO FLAMES, BEFORE THE TWO OCCUPANTS WERE ABLE TO ESCAPE. THE 1993-2004 JEEP GRAND CHEROKEE HAS A PLASTIC TANK LOCATED BEHIND THE REAR AXLE. THE GAS TANK

20110906CrashFatalAIR BAGS

TL* THE DRIVER OWNED A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED WHEN HE LOST CONSCIOUSNESS. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS KILLED DURING THE FAILURE AND THE VEHICLE WAS DESTROYED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

20110729CrashELECTRICAL SYSTEM

MY 1998 JEEP GRAND CHEROKEE LAREDO HAS BEEN STALLING INTERMITTENTLY FOR A WHILE THIS PARTICULAR INSTANCE I WAS DRIVING ON AN INTERSTATE I WAS SLOWING DOWN WITH TRAFFIC BEHIND ME TO TURN RIGHT. AS I WAS ENTERING MY TURN THE JEEP LOST ALL POWER I DID NOT HAVE THE ABILITY TO CONTROL STEERING AND MY VEHICLE RAN OFF THE ROADWAY CRASHING INTO A DITCH. *TR

Mileage: 190,000