1997 JEEP GRAND CHEROKEE
1433 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH | 127 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 82 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 78 |
| FUEL SYSTEM, OTHER | 77 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 54 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 53 |
| FUEL/PROPULSION SYSTEM | 46 |
| FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 44 |
| FUEL SYSTEM, GASOLINE | 38 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 34 |
| ELECTRICAL SYSTEM | 33 |
| VEHICLE SPEED CONTROL | 32 |
| UNKNOWN OR OTHER | 30 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 27 |
| ENGINE AND ENGINE COOLING | 24 |
Recent Complaints
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting her to attempt to stop the vehicle. After which, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop, only coming to a complete stop after going off the road into a drainage ditch and rolling over on its roof. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed fro
Mileage: 250,000
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE
Mileage: 141,501
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE
Mileage: 141,501
TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE
Mileage: 141,501
ON JANUARY 18TH 2014 I WAS PARKED ON THE SIDE OF THE ROAD. THE ROADS WERE SOMEWHAT ICY AND MY JEEP WAS REAR ENDED BY A 2005 HYUNDAI SANTA FE. THE DAMAGE SUSTAINED TO THE JEEP INCLUDED A BENT BUMPER AND BENT FRAME, RESULTING IN THE FRAME BEING PUSHED UP AGAINST THE FUEL TANK, CAUSING THE FUEL PUMP TO BECOME FAULTY AND A SLIGHT AMOUNT OF FUEL TO LEAK OUT FROM THE TOP. THERE IS A CURRENT RECALL ON THIS MODEL YEAR GRAND CHEROKEE DUE TO A POTENTIAL FIRE BEING CAUSED FROM REAR-END COLLISIONS FROM THE
Mileage: 187,123
ON JANUARY 18TH 2014 I WAS PARKED ON THE SIDE OF THE ROAD. THE ROADS WERE SOMEWHAT ICY AND MY JEEP WAS REAR ENDED BY A 2005 HYUNDAI SANTA FE. THE DAMAGE SUSTAINED TO THE JEEP INCLUDED A BENT BUMPER AND BENT FRAME, RESULTING IN THE FRAME BEING PUSHED UP AGAINST THE FUEL TANK, CAUSING THE FUEL PUMP TO BECOME FAULTY AND A SLIGHT AMOUNT OF FUEL TO LEAK OUT FROM THE TOP. THERE IS A CURRENT RECALL ON THIS MODEL YEAR GRAND CHEROKEE DUE TO A POTENTIAL FIRE BEING CAUSED FROM REAR-END COLLISIONS FROM THE
Mileage: 187,123
WHILE TRAVELING AT HIGHWAY SPEED A TOTAL/VIOLENT LOSS OF STEERING CONTROL OCCURRED CAUSING VEHICLE TO SLAM INTO THE LEFT GUARD RAIL AND SPIN OUT. ANTI LOCK BRAKES HAVE ALSO GONE OUT ON THIS VEHICLE CAUSING ANOTHER ISSUE AND EXPENSIVE REPAIR. THE TRANSMISSION HAS GONE OUT AND HAS BEEN EXPENSIVELY REPLACED. THIS IS A DANGEROUS LEMON.
Mileage: 92,000
THE SEATS COLLAPSED IN A 45MPH REAR END CRASH THE FRAMES WERE COMPLETELY SNAPPED MY DAD AND I FLEW IN THE BACK SEAT I WAS HANGING OVER THE BACK SEAT AND I HAD MY SEAT BELT ON SO DID MY DAD. I WAS THE DRIVER AND I WAS NOT ABLE TO REACH THE PEDALS TO STOP THE JEEP AFTER THE CRASH. *TR
Mileage: 51,000
TL* THE CONTACT OWNED A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE WAS CRASHED INTO FROM THE REAR AND THE VEHICLE IMMEDIATELY CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE).THE MANUFACTURER WAS MADE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/10/14 *BF UPDATED 8/29/20
I HAVE CONTACTED YOUR OFFICE BEFORE FOLLOWING THE JAN. 24, 2014 CRASH THAT TOOK MY WIFE'S LIFE, ON THE VEHICLE INDICATED, IT WAS EQUIPPED WITH MICHELIN TIRES NOTED DURING THE PERIOD BEFORE THE RECALL THIS YEAR. I HAD CONTACTED YOU EARLIER ABOUT THE AIR BAGS ON A 1997 JEEP GRAND CHEROKEE THAT FAILED TO DEPLOY IN THIS CRASH. COULD YOU PLEASE GET BACK TO ME TO DISCUSS THIS LATEST DEVELOPMENT IN WHAT COULD HAVE CAUSED THE DEATH OF MY WIFE. THANK YOU VERY MUCH.
Mileage: 140,000
I HAVE CONTACTED YOUR OFFICE BEFORE FOLLOWING THE JAN. 24, 2014 CRASH THAT TOOK MY WIFE'S LIFE, ON THE VEHICLE INDICATED, IT WAS EQUIPPED WITH MICHELIN TIRES NOTED DURING THE PERIOD BEFORE THE RECALL THIS YEAR. I HAD CONTACTED YOU EARLIER ABOUT THE AIR BAGS ON A 1997 JEEP GRAND CHEROKEE THAT FAILED TO DEPLOY IN THIS CRASH. COULD YOU PLEASE GET BACK TO ME TO DISCUSS THIS LATEST DEVELOPMENT IN WHAT COULD HAVE CAUSED THE DEATH OF MY WIFE. THANK YOU VERY MUCH.
Mileage: 140,000
JEEP WOULD STOP COMPLETELY WHILE DRIVING, WOULD JUST PICK UP SPEED AT RANDOM WHICH CAUSED AN ACCIDENT LUCKY NO ONE WAS HURT.TROUBLE WITH SIGNAL LIGHTS,VISIBILITY AT NIGHT NOT GOOD, SEEM LIKE IT WASN'T GETTING GAS,ALSO 1 DAY IT WOULD START, NEXT DAY IT WOULDN'T START AT ALL,IT'S BEEN 10 MONTHS PLEASE HELP,IM AFRAID TO DRIVE WITH MY GRAND-CHILDREN. JEEP NOT STARTING HEARD SIZZLING SOUND THEN EVERYTHING STOP COMPLETELY. *TR
Mileage: 102,908
JEEP WOULD STOP COMPLETELY WHILE DRIVING, WOULD JUST PICK UP SPEED AT RANDOM WHICH CAUSED AN ACCIDENT LUCKY NO ONE WAS HURT.TROUBLE WITH SIGNAL LIGHTS,VISIBILITY AT NIGHT NOT GOOD, SEEM LIKE IT WASN'T GETTING GAS,ALSO 1 DAY IT WOULD START, NEXT DAY IT WOULDN'T START AT ALL,IT'S BEEN 10 MONTHS PLEASE HELP,IM AFRAID TO DRIVE WITH MY GRAND-CHILDREN. JEEP NOT STARTING HEARD SIZZLING SOUND THEN EVERYTHING STOP COMPLETELY. *TR
Mileage: 102,908
JEEP WOULD STOP COMPLETELY WHILE DRIVING, WOULD JUST PICK UP SPEED AT RANDOM WHICH CAUSED AN ACCIDENT LUCKY NO ONE WAS HURT.TROUBLE WITH SIGNAL LIGHTS,VISIBILITY AT NIGHT NOT GOOD, SEEM LIKE IT WASN'T GETTING GAS,ALSO 1 DAY IT WOULD START, NEXT DAY IT WOULDN'T START AT ALL,IT'S BEEN 10 MONTHS PLEASE HELP,IM AFRAID TO DRIVE WITH MY GRAND-CHILDREN. JEEP NOT STARTING HEARD SIZZLING SOUND THEN EVERYTHING STOP COMPLETELY. *TR
Mileage: 102,908
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY AND INDEPENDENTLY START. IN ADDITION, THE VEHICLE SURGED AND PROCEEDED TO INCREASE ACCELERATION WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. IN ORDER TO STOP THE VEHICLE, THE CONTACT CRASHED AND SLID THE DRIVER'S SIDE OF THE VEHICLE INTO A TRUCK. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FA
Mileage: 90,000
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY AND INDEPENDENTLY START. IN ADDITION, THE VEHICLE SURGED AND PROCEEDED TO INCREASE ACCELERATION WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. IN ORDER TO STOP THE VEHICLE, THE CONTACT CRASHED AND SLID THE DRIVER'S SIDE OF THE VEHICLE INTO A TRUCK. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FA
Mileage: 90,000
TL* THE CONTACT OWNS A 1997 GRAND CHEROKEE. THE CONTACT STATED THAT HE WAS STOPPED AT A TRAFFIC LIGHT WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S FUEL TANK RUPTURED FROM THE IMPACT AND THE FUEL SPILLED ONTO THE HIGHWAY. THE DRIVER AND FRONT PASSENGER BOTH SUSTAINED CONCUSSIONS. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000. ...UPDATED 02/13/17 *BF *TR
Mileage: 15,000
COURTESY COPY OF PGK SENT TO DITLOW/CFAS JEEP GRAND CHEROKEE DEFECT PETITION 09-005 (DP-09-005) FILE UPDATE AND INQUIRING IF CHRYSLER GROUP DECLARED THE BANKRUPTCY ORDER VOID NOTE: DOCUMENT GIVEN TO RANDY FOR FURTHER REVIEW. 1997 JEEP GRAND CHEROKEE. *TGW THE PERSON THAT EXAMINED THE VEHICLE, BELIEVED THE FIRE WAS A DIRECT RESULT OF A DEFECTIVE REAR-MOUNTED UNPROTECTED ZJ BODY FUEL TANK SYSTEM. THE INDIVIDUALS IN THE VEHICLE WERE INVOLVED IN AN ACCIDENT, WHICH THEY WOULD HAVE SURVIVED, IF IT WE
COURTESY COPY OF PGK SENT TO DITLOW/CFAS JEEP GRAND CHEROKEE DEFECT PETITION 09-005 (DP-09-005) FILE UPDATE AND INQUIRING IF CHRYSLER GROUP DECLARED THE BANKRUPTCY ORDER VOID NOTE: DOCUMENT GIVEN TO RANDY FOR FURTHER REVIEW. 1997 JEEP GRAND CHEROKEE. *TGW THE PERSON THAT EXAMINED THE VEHICLE, BELIEVED THE FIRE WAS A DIRECT RESULT OF A DEFECTIVE REAR-MOUNTED UNPROTECTED ZJ BODY FUEL TANK SYSTEM. THE INDIVIDUALS IN THE VEHICLE WERE INVOLVED IN AN ACCIDENT, WHICH THEY WOULD HAVE SURVIVED, IF IT WE
COURTESY COPY OF PGK SENT TO DITLOW/CFAS JEEP GRAND CHEROKEE DEFECT PETITION 09-005 (DP-09-005) FILE UPDATE AND INQUIRING IF CHRYSLER GROUP DECLARED THE BANKRUPTCY ORDER VOID NOTE: DOCUMENT GIVEN TO RANDY FOR FURTHER REVIEW. 1997 JEEP GRAND CHEROKEE. *TGW THE PERSON THAT EXAMINED THE VEHICLE, BELIEVED THE FIRE WAS A DIRECT RESULT OF A DEFECTIVE REAR-MOUNTED UNPROTECTED ZJ BODY FUEL TANK SYSTEM. THE INDIVIDUALS IN THE VEHICLE WERE INVOLVED IN AN ACCIDENT, WHICH THEY WOULD HAVE SURVIVED, IF IT WE