Total Complaints
26 filings
JEEP COMPASS · model year
26 NHTSA complaints, 5 crash reports for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2025JEEPCOMPASS carries 26 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 COMPASS is electrical system with 6 filings, followed by forward collision avoidance: automatic emergency braking (4) and engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2025 COMPASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
26 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 6 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 4 |
| ENGINE | 2 |
| SERVICE BRAKES | 2 |
| AIR BAGS | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 2 |
| STRUCTURE:BODY | 1 |
| SUSPENSION | 1 |
| WHEELS | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| LANE DEPARTURE: WARNING | 1 |
| STEERING | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| EXTERIOR LIGHTING | 1 |
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the service lights come on every day that I drove it. On 12/31/2025, I brought the car in again with a picture of the incident that kept occurring several times on 12/30/25. The service department is stating that they were unable to duplicate the issue, and I picked up my car on 01/09/26. My car continued to have the same problem when I almost home. On 1/11/26, the error message for the blind spot and high beam errors came on 13 times when I was out and about. It seems to happen when making turns, going over small bumps, switching lanes, going around curved ramps, and when picking up speed. I need an e
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the service lights come on every day that I drove it. On 12/31/2025, I brought the car in again with a picture of the incident that kept occurring several times on 12/30/25. The service department is stating that they were unable to duplicate the issue, and I picked up my car on 01/09/26. My car continued to have the same problem when I almost home. On 1/11/26, the error message for the blind spot and high beam errors came on 13 times when I was out and about. It seems to happen when making turns, going over small bumps, switching lanes, going around curved ramps, and when picking up speed. I need an e
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the service lights come on every day that I drove it. On 12/31/2025, I brought the car in again with a picture of the incident that kept occurring several times on 12/30/25. The service department is stating that they were unable to duplicate the issue, and I picked up my car on 01/09/26. My car continued to have the same problem when I almost home. On 1/11/26, the error message for the blind spot and high beam errors came on 13 times when I was out and about. It seems to happen when making turns, going over small bumps, switching lanes, going around curved ramps, and when picking up speed. I need an e
3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a âNeeds Service Indicatorâ It has been to the dealer for repair 3 times. Each time I was told that there is no current repair solution. They simply reset the system and send me off. Each time the reset works for a few miles but does not solve the problem. The indicator is on again for a 4th time! I have only owned this car for 9 months! This is a major braking problem and needs to be addressed as I feel the company cares little for this safety issue.
3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a âNeeds Service Indicatorâ It has been to the dealer for repair 3 times. Each time I was told that there is no current repair solution. They simply reset the system and send me off. Each time the reset works for a few miles but does not solve the problem. The indicator is on again for a 4th time! I have only owned this car for 9 months! This is a major braking problem and needs to be addressed as I feel the company cares little for this safety issue.
3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a âNeeds Service Indicatorâ It has been to the dealer for repair 3 times. Each time I was told that there is no current repair solution. They simply reset the system and send me off. Each time the reset works for a few miles but does not solve the problem. The indicator is on again for a 4th time! I have only owned this car for 9 months! This is a major braking problem and needs to be addressed as I feel the company cares little for this safety issue.
On 6 occasions in varying driving conditions âService AEB System Immediatelyâ message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the vehicle I received a âPower Steering Overheatâ message and warning light on the instrument cluster. Due to this the steering also became stiff. Finally, on 4 occasions now a âParking Light Outâ message has appeared on the instrument cluster. When exiting the vehicle it is observed that the DRL in the passenger headlight will frequently turn off during operation and just go black. Then after restarting the vehicle will come back on. This vehicle has already been in service twice (and is going in a 3rd time this week) for these issues and have shown no signs of resolution. I am seriously wanting to lemon law this vehicle at this point as it does not feel safe to operate with the many ele
On 6 occasions in varying driving conditions âService AEB System Immediatelyâ message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the vehicle I received a âPower Steering Overheatâ message and warning light on the instrument cluster. Due to this the steering also became stiff. Finally, on 4 occasions now a âParking Light Outâ message has appeared on the instrument cluster. When exiting the vehicle it is observed that the DRL in the passenger headlight will frequently turn off during operation and just go black. Then after restarting the vehicle will come back on. This vehicle has already been in service twice (and is going in a 3rd time this week) for these issues and have shown no signs of resolution. I am seriously wanting to lemon law this vehicle at this point as it does not feel safe to operate with the many ele
On 6 occasions in varying driving conditions âService AEB System Immediatelyâ message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the vehicle I received a âPower Steering Overheatâ message and warning light on the instrument cluster. Due to this the steering also became stiff. Finally, on 4 occasions now a âParking Light Outâ message has appeared on the instrument cluster. When exiting the vehicle it is observed that the DRL in the passenger headlight will frequently turn off during operation and just go black. Then after restarting the vehicle will come back on. This vehicle has already been in service twice (and is going in a 3rd time this week) for these issues and have shown no signs of resolution. I am seriously wanting to lemon law this vehicle at this point as it does not feel safe to operate with the many ele
I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear randomly: sometimes as soon as I start driving, other times 5â10 minutes later, or even after 30 minutes to an hour of driving. Thereâs no consistent pattern, and when they activate, all the affected systems stop functioning until I restart the vehicle. Iâve taken the vehicle to the dealership three times for this issue. The first time, I was told there was nothing they could do because no active code showed at that moment. The second time, they said they couldnât look at it because they had no loaner available. The third time, I left it for nearly two weeks. They said they test-drove it, the error never came on, and that Jeep engineers have acknowledged this is a known issue with s
I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear randomly: sometimes as soon as I start driving, other times 5â10 minutes later, or even after 30 minutes to an hour of driving. Thereâs no consistent pattern, and when they activate, all the affected systems stop functioning until I restart the vehicle. Iâve taken the vehicle to the dealership three times for this issue. The first time, I was told there was nothing they could do because no active code showed at that moment. The second time, they said they couldnât look at it because they had no loaner available. The third time, I left it for nearly two weeks. They said they test-drove it, the error never came on, and that Jeep engineers have acknowledged this is a known issue with s
I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear randomly: sometimes as soon as I start driving, other times 5â10 minutes later, or even after 30 minutes to an hour of driving. Thereâs no consistent pattern, and when they activate, all the affected systems stop functioning until I restart the vehicle. Iâve taken the vehicle to the dealership three times for this issue. The first time, I was told there was nothing they could do because no active code showed at that moment. The second time, they said they couldnât look at it because they had no loaner available. The third time, I left it for nearly two weeks. They said they test-drove it, the error never came on, and that Jeep engineers have acknowledged this is a known issue with s
The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact stated that her son stopped and turned it off and restarted the vehicle, but after shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact called for a tow truck, and the vehicle was towed to a local dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle lost power again, with the check engine and Forward Collision Avoidance warning lights illuminated, with several other unknown warning lights. The vehicle was towed back to the same dealer who advised the contact that a software update had been performed, but had not informed the contact what software had been updated. The vehic
Mileage: 2,300
The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact stated that her son stopped and turned it off and restarted the vehicle, but after shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact called for a tow truck, and the vehicle was towed to a local dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle lost power again, with the check engine and Forward Collision Avoidance warning lights illuminated, with several other unknown warning lights. The vehicle was towed back to the same dealer who advised the contact that a software update had been performed, but had not informed the contact what software had been updated. The vehic
Mileage: 2,300
I have this 2025 jeep compass and while driving in highway Iâm getting the Auto emergency brake is unavailable notification in my cluster window and iâm unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue duplicated and still no response from The manufacturer and dealership. Itâs a serious safety hazard for me and my family to drive this vehicle in highway. Now the dealership is refusing to provide anymore repairs on this vehicle for this issue and still it remain unfixed. Need help to fix this issue or investigate on this issue.
I have this 2025 jeep compass and while driving in highway Iâm getting the Auto emergency brake is unavailable notification in my cluster window and iâm unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue duplicated and still no response from The manufacturer and dealership. Itâs a serious safety hazard for me and my family to drive this vehicle in highway. Now the dealership is refusing to provide anymore repairs on this vehicle for this issue and still it remain unfixed. Need help to fix this issue or investigate on this issue.
Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten as well. We realized from the skid marks that this occurred as I was starting my turn. Thatâs why I lost control. There were no injuries, though I was shook up thru the next day and sore in my right
Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten as well. We realized from the skid marks that this occurred as I was starting my turn. Thatâs why I lost control. There were no injuries, though I was shook up thru the next day and sore in my right
Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten as well. We realized from the skid marks that this occurred as I was starting my turn. Thatâs why I lost control. There were no injuries, though I was shook up thru the next day and sore in my right
The contact leased a 2025 Jeep Compass. The contact stated that the vehicle had failed to start. The vehicle was towed to the dealer, where the vehicle could not be restarted, and the cause of the failure could not be determined. The dealer informed the contact that the manufacturer was notified of the failure and had sent a field technician to diagnose the vehicle, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 550.
Mileage: 550
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.