Total Complaints
76 filings
JEEP COMPASS · model year
76 NHTSA complaints, 9 crash reports for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2024JEEPCOMPASS carries 76 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 9 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 COMPASS is electrical system with 15 filings, followed by forward collision avoidance: automatic emergency braking (9) and unknown or other (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2024 COMPASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
76 filings
Crashes Reported
9 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 15 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 9 |
| UNKNOWN OR OTHER | 8 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 7 |
| ENGINE | 5 |
| SERVICE BRAKES | 5 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 5 |
| POWER TRAIN | 4 |
| AIR BAGS | 3 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 3 |
| EXTERIOR LIGHTING | 3 |
| VEHICLE SPEED CONTROL | 2 |
| BACK OVER PREVENTION | 1 |
| LANE DEPARTURE: WARNING | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working and other errors. Went to dealership for these errors where they repaired a faulty sensor on the front for the lane assist and from collision. Said it was fixed...It was not. Within a hour leaving the dealership, if you pressed to turn off the power save button for when the vehicle when it comes to a stop and not idle, the errors all pop up one after another.. they did not correct any of the errors. I check back lighting and they are on and working but errors say they aren't. Front collison day is it not on but it works and alarms a sound. This is dangerous and if it will have dangerous outcome given it would not correct. Also was receiving notification.to pay into a program for future problem the moment it started again (i paid for extra coverage at signing) I don't know if it's electrical
Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working and other errors. Went to dealership for these errors where they repaired a faulty sensor on the front for the lane assist and from collision. Said it was fixed...It was not. Within a hour leaving the dealership, if you pressed to turn off the power save button for when the vehicle when it comes to a stop and not idle, the errors all pop up one after another.. they did not correct any of the errors. I check back lighting and they are on and working but errors say they aren't. Front collison day is it not on but it works and alarms a sound. This is dangerous and if it will have dangerous outcome given it would not correct. Also was receiving notification.to pay into a program for future problem the moment it started again (i paid for extra coverage at signing) I don't know if it's electrical
Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working and other errors. Went to dealership for these errors where they repaired a faulty sensor on the front for the lane assist and from collision. Said it was fixed...It was not. Within a hour leaving the dealership, if you pressed to turn off the power save button for when the vehicle when it comes to a stop and not idle, the errors all pop up one after another.. they did not correct any of the errors. I check back lighting and they are on and working but errors say they aren't. Front collison day is it not on but it works and alarms a sound. This is dangerous and if it will have dangerous outcome given it would not correct. Also was receiving notification.to pay into a program for future problem the moment it started again (i paid for extra coverage at signing) I don't know if it's electrical
The contact owns a 2024 Jeep Compass. The contact stated that while driving at an undisclosed speed, the brakes independently activated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that without any fault codes, no actions could be taken. The dealer deactivated the front sensor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure reoccurred. The contact stated that the failure was intermittent. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 3,000.
Mileage: 3,000
The contact owns a 2024 Jeep Compass. The contact stated that while driving at an undisclosed speed, the brakes independently activated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that without any fault codes, no actions could be taken. The dealer deactivated the front sensor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure reoccurred. The contact stated that the failure was intermittent. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 3,000.
Mileage: 3,000
1.) I own 2024 Jeep Compass Latitude 4x4. Several occasions where rodents have climbed into engine eating away at all the wire components. First time totaling about $4000. No other closely parked cars have been affected since we live in apartment complex. 2.) The automatic emergency braking light keeps illuminating and has activated at least twice during traffic unprovoked and always says to clean all sensors. We have done that but the light still comes on when it wants to.
1.) I own 2024 Jeep Compass Latitude 4x4. Several occasions where rodents have climbed into engine eating away at all the wire components. First time totaling about $4000. No other closely parked cars have been affected since we live in apartment complex. 2.) The automatic emergency braking light keeps illuminating and has activated at least twice during traffic unprovoked and always says to clean all sensors. We have done that but the light still comes on when it wants to.
I was in an accident that I hit a guardrail once going 70 mph and then bounced off and hit the guardrail and none of my air bags deployed.
The contact owns a 2024 Jeep Compass. The contact stated while attempting to start the vehicle, the vehicle failed to respond. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery needed to be replaced. The contact stated that the failure had occurred approximately four times. The vehicle was repaired for the same failure approximately three times. The manufacturer was notified of the failure, and a case was filed. The approximate failure mileage was 12,000.
Mileage: 12,000
UNKNOWN.
UNKNOWN.
UNKNOWN.
The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The vehicle was taken back to the local dealer, who informed the contact about the stored codes. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Clay Cooley Irving Chrysler Jeep Dodge Ram (815 E Camp Wisdom Rd, Duncanville, TX 75116), where it was diagnosed and determined that a cell was dead and there was an auxiliary battery failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was approximately 13,000.
Mileage: 13,000
The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The vehicle was taken back to the local dealer, who informed the contact about the stored codes. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Clay Cooley Irving Chrysler Jeep Dodge Ram (815 E Camp Wisdom Rd, Duncanville, TX 75116), where it was diagnosed and determined that a cell was dead and there was an auxiliary battery failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was approximately 13,000.
Mileage: 13,000
The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The vehicle was taken back to the local dealer, who informed the contact about the stored codes. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Clay Cooley Irving Chrysler Jeep Dodge Ram (815 E Camp Wisdom Rd, Duncanville, TX 75116), where it was diagnosed and determined that a cell was dead and there was an auxiliary battery failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was approximately 13,000.
Mileage: 13,000
Since the first day that I got the vehicle to the dealership I just driven it over the night and the engine light came on (check engine light) the sales agent told me that probably it would be the battery so nothing to be worried and also told me that they will take care about it so I drop off the car to the dealer and also I went to be able to see if it was possible to get a return or any other trade for it because obviously I wonât keep the vehicle, so they reject it and they just told me that it wouldnât be possible at this time. So they keep in the vehicle to check it and at the same day Iâll start searching for the vehicle history report and I found out that it was involved in a transit accident a year ago and they evenât mentioned anything about it. Not even that I found some more that they obviously didnât mentioned also.
Vehicle randomly locks up while going down the highway as if Iâve hit something or the emergency parked has turned on. No codes present and when taken to the dealer they are not able to replicate the issue. This vehicle has only 41,000 miles! After searching forums and groups on social media, I have found MANY people experiencing the same issue. This vehicle needs to be recalled for safety concerns. Ask anyone that this has happened to and they will tell you that it is violent when it occurs. This type of thing is absolutely unacceptable and dangerous. Stellantis needs to issue a recall on these cars!
Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to NHTSA Recall 24V-240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Su
Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to NHTSA Recall 24V-240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Su
Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to NHTSA Recall 24V-240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Su
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.