Total Complaints
430 filings
JEEP COMPASS · model year
430 NHTSA complaints, 16 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2016JEEPCOMPASS carries 430 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 16 crashes, 2 fires, 25 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 3/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 COMPASS is engine with 129 filings, followed by electrical system (54) and unknown or other (43). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2016 COMPASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
430 filings
Crashes Reported
16 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE | 129 |
| ELECTRICAL SYSTEM | 54 |
| UNKNOWN OR OTHER | 43 |
| POWER TRAIN | 42 |
| VEHICLE SPEED CONTROL | 26 |
| ENGINE AND ENGINE COOLING | 20 |
| FUEL/PROPULSION SYSTEM | 16 |
| STEERING | 15 |
| ELECTRONIC STABILITY CONTROL (ESC) | 15 |
| AIR BAGS | 13 |
| SEAT BELTS | 11 |
| SERVICE BRAKES | 9 |
| SEATS | 9 |
| STRUCTURE:BODY | 7 |
| VISIBILITY/WIPER | 5 |
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnostic scan shows that everything is good with the car, still the airbag light keeps coming up on the dashboard. This is highly concerning and I'm afraid that it might blow up anytime while in driving. The car also has some transmission issue that is not showing up on the diagnostic scan report. But because of this issue I can't and haven't been driving on the highway for 1 year now. Because everything when I drove the highway, after 20 min of driving the car suddenly slows down and does not move forward even though I press the gas pedal. And this happens while I was driving on the highway, in the middle of the highway. It is very dangerous. I think there is a factory fault with this car. And I'd like to get help with this. Thanks.
The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnostic scan shows that everything is good with the car, still the airbag light keeps coming up on the dashboard. This is highly concerning and I'm afraid that it might blow up anytime while in driving. The car also has some transmission issue that is not showing up on the diagnostic scan report. But because of this issue I can't and haven't been driving on the highway for 1 year now. Because everything when I drove the highway, after 20 min of driving the car suddenly slows down and does not move forward even though I press the gas pedal. And this happens while I was driving on the highway, in the middle of the highway. It is very dangerous. I think there is a factory fault with this car. And I'd like to get help with this. Thanks.
âThe vehicle stalls while driving and restarts after cooling down. This matches a crankshaft position sensor failure. This has accrued while driving on the highway. Sounds like the Safety recall S89.
My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.
My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.
My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.
The contact owns a 2016 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle stalled. The contact attempted to restart the vehicle, and the vehicle stalled again. The contact waited for several minutes to let the engine cool down and the vehicle eventually returned to normal operation. The check engine warning light was illuminated. The vehicle was taken to a dealer, and the vehicle stalled. The vehicle was diagnosed and determined that the crankshaft sensor needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 137,757.
Mileage: 137,757
The vehicle is having issues with power loss while driving and issues with starting at times of cold weather where it cranks very hard for extended periods of time without being able to fully start. I took the vehicle to a local shop to be looked at. They did a diagnostic and physical inspection and identified the issues as a catalytic converter and senor issue. When they looked up the vehicle vin number is showed two NHTSA recall Bulletins: 16V907000 and Emissions recall u67. Jeep when I called them to figure out how to address them said that there are no recalls on this vehicle. They wont fix anything. WHY are there recalls on the vehicle listed and they are saying there are "none that need fixed". Did jeep lie when I had it in their shop before and say they fixed them and they were not?
Head rest on passenger side popped out while driving and hit me, the passenger, in the head. I found that this particular model did have a recall a few years back as said below, however, our car was not recalled, why not? We went to the dealership to get this repaired and was told there was a warranty but because this head seat was no longer made they couldn't replace it. What can we do to get this repaired, shouldn't Jeep be responsible and should have notified us of a recall? The Jeep Compass front passenger headrest recall involves issues with the active head restraint (AHR) that may deploy unexpectedly, posing a safety risk. The National Highway Traffic Safety Administration (NHTSA) has received nearly 500 complaints regarding headrest failures, with at least 71 involving injury. 1 The recall affects certain 2022 Jeep Compass vehicles due to improper welding of the head restraints, which violates safety standards. 1 Owners may contact FCA US LLC customer service for more inform
Iâm having problems with my Catalytic converter
I have had problems with Jeep suddenly losing all power while driving with NO WARNING! Everytime ive had it checked they could not find anything wrong with it. Just recently it happened again and since then when I drive it doesn't seem to want to accelerate. There are no noises,instrument lights on any codes showing up. I had to wait a month for my appointment at the dealership and then another month for them to even tell me what was wrong. They said i need a new transmission which is ridiculous since my car only has 89,956 miles and a majority of those miles are from military moves. The only thing they did was run a diagnostic test (nothing showed up) and said they had 2 people test drive it ( but my mileage was the same going in and going out) They told me it would cost 7500 before taxes for the transmission. They could not give me a clear answer when I asked what exactly is wrong with the transmission. I was told that its something internal but they couldn't tell me exactly the p
I have had problems with Jeep suddenly losing all power while driving with NO WARNING! Everytime ive had it checked they could not find anything wrong with it. Just recently it happened again and since then when I drive it doesn't seem to want to accelerate. There are no noises,instrument lights on any codes showing up. I had to wait a month for my appointment at the dealership and then another month for them to even tell me what was wrong. They said i need a new transmission which is ridiculous since my car only has 89,956 miles and a majority of those miles are from military moves. The only thing they did was run a diagnostic test (nothing showed up) and said they had 2 people test drive it ( but my mileage was the same going in and going out) They told me it would cost 7500 before taxes for the transmission. They could not give me a clear answer when I asked what exactly is wrong with the transmission. I was told that its something internal but they couldn't tell me exactly the p
I have had problems with Jeep suddenly losing all power while driving with NO WARNING! Everytime ive had it checked they could not find anything wrong with it. Just recently it happened again and since then when I drive it doesn't seem to want to accelerate. There are no noises,instrument lights on any codes showing up. I had to wait a month for my appointment at the dealership and then another month for them to even tell me what was wrong. They said i need a new transmission which is ridiculous since my car only has 89,956 miles and a majority of those miles are from military moves. The only thing they did was run a diagnostic test (nothing showed up) and said they had 2 people test drive it ( but my mileage was the same going in and going out) They told me it would cost 7500 before taxes for the transmission. They could not give me a clear answer when I asked what exactly is wrong with the transmission. I was told that its something internal but they couldn't tell me exactly the p
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact stated that the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The failure had progressively worsened. Most recently, the vehicle stalled while driving at an undisclosed speed. No warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
I have a major ground issue, where I lose power and it makes my headlights, cab lights, and my cluster to constantly flicker. There was no warnings or anything, and has been confirmed by a professional auto care center. Another issue is the engine cooling and there is no leaks I have also had it looked over by the same professional auto care center, I also had to replace the throttle body 4 times in less than 6 months. Losing power to the vehicle is definitely a danger to others and myself and my children. The vehicle is available for inspection upon request as long as it doesn't interfere with my work schedule. Also I have had to change the ignition coils 4 times in less than 6 months also completed by the auto care center. Everything listed has been ongoing since I bought the car in 2019.
NHTSA CAMPAIGN ID: 16V907000 Report Date: DEC 15, 2016 Vehicles Affected: 42231 Consequence: If the engine stalls, there is an increased the risk of a crash. What You Should Do: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89. Summary: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall. I own a 2016 Jeep Compass that is having this exact issue but my VIN is not included in the recall so I had to pay for the repair out of pocket.
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.
I recently got the catalytic converter and 02 sensor swapped which removed the check engine light. My vehicle was running perfect. The I drive it today. Made a right turn, next thing you know the vehicle starts shaking and such and wonât go over 20 mph. I take it to the mechanic. Theyâre telling me the reader isnât picking up the problem. Invalid data. I looked online and multiple people are having the same problem. My thing is I was overcharged charged 25,000 for this vehicle from Sam at jeep, Chrysler, dodge on route 300 Newburgh New York 2 years ago.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.