Total Complaints
172 filings
JEEP COMPASS · model year
172 NHTSA complaints, 7 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2015JEEPCOMPASS carries 172 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 4 fires, 11 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 3/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2015 COMPASS is engine with 30 filings, followed by unknown or other (28) and electrical system (22). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2015 COMPASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
172 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 30 |
| UNKNOWN OR OTHER | 28 |
| ELECTRICAL SYSTEM | 22 |
| AIR BAGS | 16 |
| VEHICLE SPEED CONTROL | 13 |
| POWER TRAIN | 10 |
| SEATS | 9 |
| FUEL/PROPULSION SYSTEM | 8 |
| SERVICE BRAKES | 6 |
| ELECTRONIC STABILITY CONTROL (ESC) | 6 |
| STEERING | 4 |
| STRUCTURE:BODY | 3 |
| SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | 3 |
| WHEELS | 2 |
| SEAT BELTS | 2 |
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Compass and Patriot vehicles manufactured January 1, 2015, to May 11, 2015. During assembly, the power steering hose retention clamp may have been installed at an incorrect location, resulting in the detachment of the low pressure retu
The contact owns a 2015 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled. The contact stated that a pedestrian assisted with jumpstarting the vehicle, and the vehicle moved several feet but stalled again. The Police arrived, but a police report was not taken. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed, and DTC: P0335 (Crankshaft Sensor Failure) was retrieved. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Mileage: 95,000
I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it started, a mechanic I called said it was most likely the alternator. Being it was 10p I couldn't get it fixed until the next morning. I bought a new alternator and had the mechanic fix it the next day and everything was fine. No problems at all until about 3 weeks later when I came out of a store at 9pm and the car wouldn't start. I tried several times, it was turning over no problem, it had plenty
I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it started, a mechanic I called said it was most likely the alternator. Being it was 10p I couldn't get it fixed until the next morning. I bought a new alternator and had the mechanic fix it the next day and everything was fine. No problems at all until about 3 weeks later when I came out of a store at 9pm and the car wouldn't start. I tried several times, it was turning over no problem, it had plenty
Component or System Involved: ABS module (Anti-lock Braking System), with apparent impact on transmission and engine performance. The component is still installed in the vehicle and available for inspection upon request. Safety Risk: The vehicle will not drive over 45 mph or exceed 3,000 RPM, which presents a serious safety risk when attempting to merge, change lanes, or maintain safe speeds in traffic. The car has also shut off unexpectedly while in the driveway, raising concerns about stalling while driving. Service Confirmation: The issue was diagnosed and confirmed by Jeep Napleton in Kissimmee, FL as a failed ABS module. The replacement part has been on national backorder since March 2025. There was no ETA until September, when the estimated arrival date was September 17. That date has been pushed back several times, with the current ETA now October 8, 2025 â with no guarantee it wonât be delayed again. Inspection History: The vehicle was inspected and diagnosed by an autho
Passenger headrest exploded while parked - thankfully it happened overnight while no one was in the seat. I checked online and thereâs tons of reports of this exact issue with no way to repair it or recall it. Thereâs only the option to replace it from a parts store and itâs $500. Please enforce this as a recall.
The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driverâs side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it was diagnosed and determined that the plastic bracket holding the mechanism had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.
Mileage: 154,500
Driver's side headrest exploded. Fortunately, the car was parked at the time, so no injuries. I understand that this is a known defect, but that a recall still hasn't been issued.
The minute the front tires start to slip on any surface, I lose power in the engine, I don't have front wheel drive or 4x4. The 4x4 light comes on the dash with an exclamation point and flashes. It rear drive shaft doesn't engage. This makes my vehicle useless. The smallest amount of mud, snow or ice/slush-the vehicle just doesn't work. Its very dangerous to be driving when this happens! I've seen some jeep Cherokees being recalled for the PTU (power train unit), but that's only something with the computer system. This problem I'm experiencing makes me believe the PTU is no good, and if that's the case this is going to be at least a $2500 fix or more!! I am not the first owner on this vehicle, I think I'm the 2nd. Why doesn't Chrysler give a full powertrain warranty regardless of which owner you are?!
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.
I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.
I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.
Itâs been over a year since Iâve experienced stalling problems with my Jeep. At first, it would happen every once in a while. Now, it occurs everyday. There doesnât appear to be a trigger as it happens while driving on an interstate, highway, while turning, etc. My Jeep will completely shut off and I will lose power steering. This has left me stranded in the middle of roads and on highways numerous times. The only thing I can do is put the car in park, turn the ignition off, put my safety hazards on, and pray no one hits me until it starts back up again. This has been a big mystery as no indicator lights appear on the dash board, nor do any codes appear on the reader when plugged into the vehicle. Many others Jeep owners have experienced this exact same issue and I have not been able to find the root cause of the issue and neither have the Jeep manufacturer dealerships.
Itâs been over a year since Iâve experienced stalling problems with my Jeep. At first, it would happen every once in a while. Now, it occurs everyday. There doesnât appear to be a trigger as it happens while driving on an interstate, highway, while turning, etc. My Jeep will completely shut off and I will lose power steering. This has left me stranded in the middle of roads and on highways numerous times. The only thing I can do is put the car in park, turn the ignition off, put my safety hazards on, and pray no one hits me until it starts back up again. This has been a big mystery as no indicator lights appear on the dash board, nor do any codes appear on the reader when plugged into the vehicle. Many others Jeep owners have experienced this exact same issue and I have not been able to find the root cause of the issue and neither have the Jeep manufacturer dealerships.
ABS and anti-slip Lights they are on
ABS and anti-slip Lights they are on
The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.
Mileage: 59,329
The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.
Mileage: 59,329
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.