2013 JEEP COMPASS
121 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| POWER TRAIN | 27 |
| AIR BAGS | 16 |
| ELECTRICAL SYSTEM | 13 |
| UNKNOWN OR OTHER | 11 |
| ENGINE | 10 |
| SEAT BELTS | 9 |
| ELECTRONIC STABILITY CONTROL (ESC) | 7 |
| VEHICLE SPEED CONTROL | 5 |
| SEATS | 4 |
| STRUCTURE:BODY | 3 |
| SUSPENSION | 3 |
| STEERING | 3 |
| SERVICE BRAKES | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| FUEL SYSTEM, GASOLINE | 1 |
Recalls (1)
SEAT BELTS:PRETENSIONER
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pret
Recent Complaints
Attached is a work order request for a defective door handle on my Jeep Compass. The driver side door handle we have determined is wrapped in metal and is delaminating. It has caused a hand injury to my daughter due to the wrapping on the door handle coming apart and being extremely sharp. We have taken the car to our local dealer for inspection and they have verified that this is not normal and we believe the part is defective. Additionally, the passenger side handle is starting to do the same.
This vehicle before had the cvt transmission replaced as it was over heating/inoperable. Complete replacement. Flash forward not even a year I was driving and thr transmission made a noise and basically locked up causing the driver to hit curb at high rate of speed along the freeway. The vehicle again is disabled with a transmission defect and requires replacement. 2nd transmission failure and will need replacement and caused injury during collision with curb at high rate of speed without a
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT THEIR VEHICLE DECELERATED AND BEGAN TO SMOKE. THE CONTACT THEN PULLED OVER AND PLACED THE VEHICLE IN PARK. THE HOOD WAS OPENED AND AND EXCESSIVE FLAMES WERE VISIBLE. THE FIRE GREW LARGER FROM OUT OF THE HOOD. THE CONTACT'S FRIEND CAME OUT SIDE AND EXTINGUISHED THE FIRE WITH THEIR OWN FIRE EXTINGUISHER. A POLICE REPORT WAS NOT MADE. THE CONTACT CALLED BAXTER CHRYSLER JEEP DODGE (17950 BURT ST SUITE 200, OMAHA, NE 68118 (402) 800-12
Mileage: 74,000
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SAW FLAMES IN THE REARVIEW MIRROR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE DRIVER SAW FLAMES UNDERNEATH THE HOOD. THE DRIVER ATTEMPTED TO OPEN THE HOOD, BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CALLED, BUT BEFORE THEY ARRIVED, THERE WAS A LOUD EXPLOSION AND THE VEHICLE BECAME MOMENTARILY ENGULFED IN FLAMES. THE VEHICLE WAS TOTALED AND THE REMNANTS WERE TOWED
Mileage: 38,000
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SAW FLAMES IN THE REARVIEW MIRROR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE DRIVER SAW FLAMES UNDERNEATH THE HOOD. THE DRIVER ATTEMPTED TO OPEN THE HOOD, BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CALLED, BUT BEFORE THEY ARRIVED, THERE WAS A LOUD EXPLOSION AND THE VEHICLE BECAME MOMENTARILY ENGULFED IN FLAMES. THE VEHICLE WAS TOTALED AND THE REMNANTS WERE TOWED
Mileage: 38,000
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SAW FLAMES IN THE REARVIEW MIRROR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE DRIVER SAW FLAMES UNDERNEATH THE HOOD. THE DRIVER ATTEMPTED TO OPEN THE HOOD, BUT WAS UNABLE TO DO SO. THE FIRE DEPARTMENT WAS CALLED, BUT BEFORE THEY ARRIVED, THERE WAS A LOUD EXPLOSION AND THE VEHICLE BECAME MOMENTARILY ENGULFED IN FLAMES. THE VEHICLE WAS TOTALED AND THE REMNANTS WERE TOWED
Mileage: 38,000
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. THE CONTACT'S VEHICLE WAS REAR ENDED BY A DUMP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S GRANDSON SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A NEARBY MECHANIC WHERE IT WAS DEEMED DESTROYED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE CONTACT SUSTAINED BURNS TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR
Mileage: 39,000
HELLO, 3/4/2015 MY BROTHER BOUGHT A 2013 JEEP COMPASS ON HIS BIRTHDAY OF THE SAME YEAR. OVER THE LAST FEW (4-6) MONTHS, WE HAVE CUT OUR FINGERS, REPEATEDLY ON THE CHROME COVERING THE DOORS HANDLES. WE ARE NOT TALKING PAPER CUTS NOR ARE WE DESCRIBING EMERGENCY ROOM VISITS, WE ARE DESCRIBING A VERY DEEP AND OPEN SLICE, MOSTLY TO THE NERVES OF OUR FINGER TIPS, CAUSING ME TO MISS WORK. FURTHERMORE, I HAVE A COMPROMISED IMMUNE SYSTEM (HIV) & MY BODIES ABILITY TO REPAIR AND HEAL IS MUCH LONGER TH
Mileage: 35,000
I ALREADY FILED A COMPLAIN ABOUT THIS INCIDENT. MY PURPOSE NOW IS TO NOTIFY THE INCREDIBLY BAD CUSTOMER SERVICE AND INTEREST THE CHRYSLER CORP TOOK REGARDING THIS INCIDENT. TO START, THEY PLAYED EVERY EXCUSE TO AVOID GOING TO THE BODY SHOP TO INSPECT THE JEEP, AND I KEPT TELLING THEM THERE WAS A BURNING SMELL RIGHT BEFORE THE ACCIDENT HAPPENED AND THE JEEP STARTED MALFUNCTIONING AND SPEEDING ON ITS OWN. WHEN THEY FINALLY GOT TO THE SHOP, I UNDERSTAND THE REVIEW WAS A VERY SUPERFICIAL ONE AND
Mileage: 14,500
EARLY MORNING. GOING N ON I-75, EXITING ON EXIT 22 (GLADES PARKWAY). SLOWING DOWN TO EXIT, MY DAUGHTER PERCEIVED A BURNING ODOR INSIDE THECAR, I TRIED TO KEEP REDUCING THE SPEED BUT THE CAR ACCELERATED BY ITSELF AND THE STEERING WHEEL LOCKED, THE EXIT CURVE WAS IN FRONT OF US AND THANKS GOD WE CRASHED INTO THE SIDEWALK BORDER, WHERE THE CAR WENT OVER THE GRASS WITH THE FRONT RIGHT WHEEL, SCRATCHED THE UNDERNEATH AND THAT ALLOWED US TO GET OUT OF THE GRASS AND STOP THE CAR. I AM TRULY SCARED OF G
Mileage: 13,850
EARLY MORNING. GOING N ON I-75, EXITING ON EXIT 22 (GLADES PARKWAY). SLOWING DOWN TO EXIT, MY DAUGHTER PERCEIVED A BURNING ODOR INSIDE THECAR, I TRIED TO KEEP REDUCING THE SPEED BUT THE CAR ACCELERATED BY ITSELF AND THE STEERING WHEEL LOCKED, THE EXIT CURVE WAS IN FRONT OF US AND THANKS GOD WE CRASHED INTO THE SIDEWALK BORDER, WHERE THE CAR WENT OVER THE GRASS WITH THE FRONT RIGHT WHEEL, SCRATCHED THE UNDERNEATH AND THAT ALLOWED US TO GET OUT OF THE GRASS AND STOP THE CAR. I AM TRULY SCARED OF G
Mileage: 13,850
EARLY MORNING. GOING N ON I-75, EXITING ON EXIT 22 (GLADES PARKWAY). SLOWING DOWN TO EXIT, MY DAUGHTER PERCEIVED A BURNING ODOR INSIDE THECAR, I TRIED TO KEEP REDUCING THE SPEED BUT THE CAR ACCELERATED BY ITSELF AND THE STEERING WHEEL LOCKED, THE EXIT CURVE WAS IN FRONT OF US AND THANKS GOD WE CRASHED INTO THE SIDEWALK BORDER, WHERE THE CAR WENT OVER THE GRASS WITH THE FRONT RIGHT WHEEL, SCRATCHED THE UNDERNEATH AND THAT ALLOWED US TO GET OUT OF THE GRASS AND STOP THE CAR. I AM TRULY SCARED OF G
Mileage: 13,850
ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNI
Mileage: 9,700
ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNI
Mileage: 9,700
ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNI
Mileage: 9,700
ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNI
Mileage: 9,700
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THERE WAS A SHORT BETWEEN THE WIRES WITHIN THE DRIVER'S SIDE EXTERIOR POWER MIRROR WHICH CAUSED A FIRE AND THE MIRROR MOTOR MELTED. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
FRONT DRIVER'S SIDE EXTERIOR SIDE VIEW MIRROR IS A MOTORIZED MIRROR AND HAS A HEATING ELEMENT INSIDE THE MIRROR. SOMETHING ELECTRICAL INSIDE THE MIRROR CAUSED ENOUGH HEAT FOR THE MIRROR TO MELT AND GO ON FIRE. THE VEHICLE WAS PARKED, UNOCCUPIED AND NOT RUNNING AT THE TIME OF THE FIRE. *TR
FRONT DRIVER'S SIDE EXTERIOR SIDE VIEW MIRROR IS A MOTORIZED MIRROR AND HAS A HEATING ELEMENT INSIDE THE MIRROR. SOMETHING ELECTRICAL INSIDE THE MIRROR CAUSED ENOUGH HEAT FOR THE MIRROR TO MELT AND GO ON FIRE. THE VEHICLE WAS PARKED, UNOCCUPIED AND NOT RUNNING AT THE TIME OF THE FIRE. *TR