Total Complaints
283 filings
JEEP COMPASS · model year
283 NHTSA complaints, 8 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011JEEPCOMPASS carries 283 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 4 fires, 5 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 COMPASS is power train with 35 filings, followed by engine (30) and unknown or other (27). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2011 COMPASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
283 filings
Crashes Reported
8 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN | 35 |
| ENGINE | 30 |
| UNKNOWN OR OTHER | 27 |
| SUSPENSION | 26 |
| STEERING | 19 |
| ELECTRICAL SYSTEM | 19 |
| STRUCTURE:BODY | 18 |
| AIR BAGS | 17 |
| VEHICLE SPEED CONTROL | 14 |
| FUEL/PROPULSION SYSTEM | 11 |
| SEAT BELTS | 8 |
| ELECTRONIC STABILITY CONTROL (ESC) | 8 |
| ENGINE AND ENGINE COOLING | 7 |
| SERVICE BRAKES | 6 |
| VISIBILITY/WIPER | 4 |
SEAT BELTS:PRETENSIONER
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pret
STEERING:COLUMN
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL
AIR BAGS:SIDE/WINDOW
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or sid
[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed significant risks to my safety and the safety of others on the road. On several occasions, while driving at highway speeds (approximately 70 mph), the traction control and ABS warning lights have illuminated, and the vehicle has suddenly lost acceleration. This malfunction seems to cause the car to change gears unexpectedly or, in some instances, stop accelerating altogether. As a result, I have been forced to pull over to the side of the road in order to perform a YouTube-suggested reset just to get my vehicle back in motion. This situation has nearly led to accidents, as I have found myself s
[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed significant risks to my safety and the safety of others on the road. On several occasions, while driving at highway speeds (approximately 70 mph), the traction control and ABS warning lights have illuminated, and the vehicle has suddenly lost acceleration. This malfunction seems to cause the car to change gears unexpectedly or, in some instances, stop accelerating altogether. As a result, I have been forced to pull over to the side of the road in order to perform a YouTube-suggested reset just to get my vehicle back in motion. This situation has nearly led to accidents, as I have found myself s
[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed significant risks to my safety and the safety of others on the road. On several occasions, while driving at highway speeds (approximately 70 mph), the traction control and ABS warning lights have illuminated, and the vehicle has suddenly lost acceleration. This malfunction seems to cause the car to change gears unexpectedly or, in some instances, stop accelerating altogether. As a result, I have been forced to pull over to the side of the road in order to perform a YouTube-suggested reset just to get my vehicle back in motion. This situation has nearly led to accidents, as I have found myself s
The vehicle pulls when Iâm driving it and the transmission over heats if I go over 80 and turns off.
The contact owns a 2011 Jeep Compass. The contact stated that while driving over a railroad track at approximately 15 MPH, the vehicle suddenly decelerated and was difficult the steer. The vehicle was later towed to the local dealer, who diagnosed that the front subframe had failed due to severe corrosion, causing damage to the engine bay, and causing the engine and transmission to lower. The subframe and front lower control arms were replaced, and the vehicle was repaired. Recently, while the vehicle was in for routine maintenance, the contact was informed that the rear subframe was corroded. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 98,500.
Mileage: 98,500
The vehicle shuts off while driving at any speed. Steering locks and will not allow driver to pull over to safety.
speedometer doesn't work, ABS, Brakes, engine and traction light keeps on. THE SHIFT LEVER CHANGES BY ITSELF FROM D TO M while driving. ABS module has to be replaced at my cost when other 2011 jeep compass have a recall F 50 for the same issue.
speedometer doesn't work, ABS, Brakes, engine and traction light keeps on. THE SHIFT LEVER CHANGES BY ITSELF FROM D TO M while driving. ABS module has to be replaced at my cost when other 2011 jeep compass have a recall F 50 for the same issue.
speedometer doesn't work, ABS, Brakes, engine and traction light keeps on. THE SHIFT LEVER CHANGES BY ITSELF FROM D TO M while driving. ABS module has to be replaced at my cost when other 2011 jeep compass have a recall F 50 for the same issue.
The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.
Mileage: 64,000
The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.
Mileage: 64,000
Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.
Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.
Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were NO warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the A/C drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.
CUANDO ESTOY CON EL VEHICULO EN MARCHA SUBEN LAS REVOLUCIONES DEL VEHICULO ESTE DIMINUYE LA VELOCIDAD CORRIENDO, LO CUAL PODRIA OCACIONAR UN ACCIDENTE
CUANDO ESTOY CON EL VEHICULO EN MARCHA SUBEN LAS REVOLUCIONES DEL VEHICULO ESTE DIMINUYE LA VELOCIDAD CORRIENDO, LO CUAL PODRIA OCACIONAR UN ACCIDENTE
The rear subframe and suspension are rusted. I have been hearing a rattling sound for the past couple of weeks, especially when driving over bumps. When I took the car to my mechanic, he detected a cracking in the rear subframe/suspension due to the rust. If this would totally break it would be a substantial safety risk to myself, the driver, as well as other drivers on the road. No warning lights or messages appeared on the car to warn of this problem.
The rear subframe and suspension are rusted. I have been hearing a rattling sound for the past couple of weeks, especially when driving over bumps. When I took the car to my mechanic, he detected a cracking in the rear subframe/suspension due to the rust. If this would totally break it would be a substantial safety risk to myself, the driver, as well as other drivers on the road. No warning lights or messages appeared on the car to warn of this problem.
2011 Jeep Compass with 62,000 miles on it the subframes rod about the wheel almost fell off the arm that holds the wheel fell off the rear frame and that could have caused the real big accident accident would have lost control of the vehicle and they told and dealership told me that the warranty expired 2 years ago it was a 10-year extension on it so they did not do it it's because they used cheap metal and they know they did but they will not fix it I just fixed the rear subframe and all parts going to it and all bolts cost me 1500 dollars I do not think that's fair I hope you look into it because they are robbing people thank you I hope you can do something about it and I can get reimbursed and have my front one fixed too because that is rotted out too I just don't have the money to do both
2011 Jeep Compass with 62,000 miles on it the subframes rod about the wheel almost fell off the arm that holds the wheel fell off the rear frame and that could have caused the real big accident accident would have lost control of the vehicle and they told and dealership told me that the warranty expired 2 years ago it was a 10-year extension on it so they did not do it it's because they used cheap metal and they know they did but they will not fix it I just fixed the rear subframe and all parts going to it and all bolts cost me 1500 dollars I do not think that's fair I hope you look into it because they are robbing people thank you I hope you can do something about it and I can get reimbursed and have my front one fixed too because that is rotted out too I just don't have the money to do both
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.