2021 JEEP CHEROKEE
166 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| POWER TRAIN | 53 |
| ENGINE | 21 |
| UNKNOWN OR OTHER | 20 |
| ELECTRICAL SYSTEM | 18 |
| SERVICE BRAKES | 12 |
| AIR BAGS | 8 |
| SUSPENSION | 5 |
| FUEL/PROPULSION SYSTEM | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 4 |
| STEERING | 3 |
| SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
| TIRES:SIDEWALL | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
Recalls (3)
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
Recent Complaints
The interior screen has become pixelated with different colors. This effects my back up camera which is a big safety hazard. All of the climate control, radio and general info are also on this screen. I have not had it diagnosed at the dealership because they charge 160.00 to just hook up to diagnostics.
the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a part since it is backordered over 1200 people right now are having issues with the part of the vehicle
the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a part since it is backordered over 1200 people right now are having issues with the part of the vehicle
the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a part since it is backordered over 1200 people right now are having issues with the part of the vehicle
Car accident on 1/24 hit tree head on around 35 mph with NO airbags deploying. Suffered from concussion and whiplash, and potential of more serious injury. Insurance will be inspecting vehicle in the next week to determine total loss. No warning lamps, messages or other issues to the car prior to the accident
I was driving on the interstate at approximately 70 mph when I attempted to accelerate to pass another vehicle. There was no response. At first, I thought I might have hit a patch of ice, but I quickly confirmed that wasnât the case. I tried to accelerate again, and once more nothing happenedâother than the engine revving. No warning lights appeared to indicate a problem. I coasted to the next exit and was able to safely park the Jeep. I then had the vehicle towed to a local Chrysler dealer
PTU Failure. Known issue. 2017-2019 recalled but the part is still and issue and can lock up transmission. Recall needs to be extended to cover later years
I took my vehicle to dealer shortly after purchase due to jerking forward during stops. A software update was performed and did not have any issues until recently. The past few weeks it began to hesitate upon acceleration and jerked forward harshly into first gear. Today there is a very noticeable prolonged hesitation during acceleration and an odd revving noice coming from TPU. This should be a major recall given the frequency and severity of the issue which could lead to a crash.
The contact owned a 2021 Jeep Cherokee. The contact stated that there was an abnormal sweet/alcohol smell in the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent while in the process of performing a stress test drive. There was a popping sound from the ignition, and it stopped on the interstate. Upon opening the hood, he noticed smoke and flames, and the vehicle fully ignited and caught fire. The fire department was on the scene to extinguish the fire a
Mileage: 64,000
The contact owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The contact stated that the hazard lights failed to operate. The contact's wife coasted the vehicle to the side of the road. The vehicle was towed to the dealer, who determined that the battery had failed. The dealer replaced the battery. The contact stated that the battery warning light was not illumina
Mileage: 49,000
My jeep initially shutoff while driving on the interstate at 70 mph last December. I took it the dealership and they kept it for 2 months and replaced several parts. I got it back and it shutoff the next day, but started after l let it sit for an hour. Then it went for weeks with no issues, then it started happening again, so I took it to a different dealership. They also repaired different issues. I got it back and it shutoff again on the interstate at 70 mph in rush hour traffic. Both times we
I have had a service 4wd light on for months. The Power Transfer Case part has been on backorder from jeep for over 4 months and I have been left with out a vehicle this entire time with no updates or information about when the parts will be available.
I have had a service 4wd light on for months. The Power Transfer Case part has been on backorder from jeep for over 4 months and I have been left with out a vehicle this entire time with no updates or information about when the parts will be available.
About a month ago I noticed the gas pump clicking off quickly, way before the tank is full. I have been unable to fully fill my tank since. No accidents have occurred to cause a problem but my engine light is on and after getting it read it says it's an EVAC issue. When placing the nozzle in the tank a large amount of air noise is heard.
2021 78784 MILES WONT DRIVE 4 WHEEL LIGHT ON DEALER STATES NEES NEW PTU SAYS THERES MAJOR PROBLEMS WITH THE PTU BUT WILL NOT COVER UNDER WARRANTY. $ 4, 000 TO REPAIR 99 COMPLIANTS HERE ALONE
PTU failure
While driving on the highway a message popped up that the 4 wheel drive system was unavailable. Then the orange error message displayed the svc 4wd. Then it went off. I called the dealership and was told to get it checked sometime, but since it went off there was no rush. I told him to check it when I brought it in for an oil change. Apparently they did not check it for error codes. No error messages or lights when I went to work. Came out to go home and the battery was dead. Called the
The check 4wd light on, the PTU needs replaced
Their was no incident
Their was no incident