2014 JEEP CHEROKEE

3924 complaints filed with NHTSA.

3924
Complaints
94
Crashes
34
Fires
69
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
POWER TRAIN1431
ENGINE511
ELECTRICAL SYSTEM431
UNKNOWN OR OTHER279
FUEL/PROPULSION SYSTEM185
SERVICE BRAKES182
VEHICLE SPEED CONTROL178
STEERING117
ELECTRONIC STABILITY CONTROL (ESC)88
VISIBILITY/WIPER63
SUSPENSION61
STRUCTURE:BODY54
STRUCTURE49
AIR BAGS47
EXTERIOR LIGHTING42

Recalls (13)

15V04100028/01/2015

AIR BAGS:SIDE/WINDOW

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

15V46100023/07/2015

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip

15V39300022/06/2015

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

18V33200017/05/2018

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler

19V44700013/06/2019

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

15V50900012/08/2015

VISIBILITY:WINDSHIELD WIPER/WASHER

Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

16V52900012/07/2016

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harnes

20V34300011/06/2020

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off,

23V33800011/05/2023

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

16V59000010/08/2016

SEATS

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

14V29300004/06/2014

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and

14V39200002/07/2014

SUSPENSION:REAR:SHOCK ABSORBER

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Recent Complaints

20250813CrashPOWER TRAIN

This vehicle had multiple reprograms for transmission control module and still had same issue I have only had the vehicle 1 year and driven it 7k and I take. It to Jim Browne jeep dealership they said they transmission control module needs replacement the jeep when I brake jumps forward and speeds up its unpredictable and unsafe it also does not shift into gear it slips and I did a search and see. This has been a reoccurring issue .As well as my back up camera appears while I am driving and park

20250813CrashVEHICLE SPEED CONTROL

This vehicle had multiple reprograms for transmission control module and still had same issue I have only had the vehicle 1 year and driven it 7k and I take. It to Jim Browne jeep dealership they said they transmission control module needs replacement the jeep when I brake jumps forward and speeds up its unpredictable and unsafe it also does not shift into gear it slips and I did a search and see. This has been a reoccurring issue .As well as my back up camera appears while I am driving and park

20250813CrashFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This vehicle had multiple reprograms for transmission control module and still had same issue I have only had the vehicle 1 year and driven it 7k and I take. It to Jim Browne jeep dealership they said they transmission control module needs replacement the jeep when I brake jumps forward and speeds up its unpredictable and unsafe it also does not shift into gear it slips and I did a search and see. This has been a reoccurring issue .As well as my back up camera appears while I am driving and park

20250514CrashPOWER TRAIN

The vehicle experienced a catastrophic failure of the brand new CV half shaft while driving. Spline shear. Loss of Drive function, loss of Park function. Our local garage said the vehicle was the correct for make, model, and year for this to be a W47 recall issue. When we searched NTHSA with the vehicle VIN, which returned Zero open recalls. After researching the W47 recall, we called the manufacturer. They documented our VIN and details of our case in two departments and gave us the reference

20250320FireELECTRICAL SYSTEM

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I

20250320FireENGINE

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I

20250320FirePOWER TRAIN

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I

20240924FireELECTRICAL SYSTEM

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road. The driver opened the hood and noticed that the underhood had caught on fire. The fire was extinguished by the fire department. The fire department informed the driver that the fire originated behind the engine. The contact was unsure whether a fire department report was f

Mileage: 118,000

20240924FireENGINE

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road. The driver opened the hood and noticed that the underhood had caught on fire. The fire was extinguished by the fire department. The fire department informed the driver that the fire originated behind the engine. The contact was unsure whether a fire department report was f

Mileage: 118,000

20240314CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owned a 2014 Jeep Cherokee. The contact stated when she was reversing (R) out of the parking space, when she straightened the vehicle and shifted to drive (D) the vehicle independently accelerated. The contact stated that the vehicle crossed over several parking lot barriers and crashed into the front end of a parked vehicle. The contact stated that the acceleration happened so fast she was not able to depress the brake pedal and she did not notice how fast she was moving. It was unk

Mileage: 104,000

20230527FireSERVICE BRAKES

Leaking at the hatch watering getting into electronic parking brake module causing the parking brake to lock up and catch fire..

20230527FireELECTRICAL SYSTEM

Leaking at the hatch watering getting into electronic parking brake module causing the parking brake to lock up and catch fire..

20230302CrashVEHICLE SPEED CONTROL

Upon trying to enter a slightly inclined parking space in a parking garage, as I was lightly pressing on the accelerator, the car suddenly accelerated (tires screeching) and hit the concrete half wall. No time to even brake properly as it happened so fast. I had noticed a lack in acceleration that morning driving to my destination. Thankfully no injuries.

20221225CrashAIR BAGS

i got into a car crash that completely crushed my vehicle and the airbags didn’t deploy at all. serious injuries were sustained

20220606FireELECTRICAL SYSTEM

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stat

20220606FireENGINE

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stat

20220606FirePOWER TRAIN

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stat

20220604CrashPOWER TRAIN

I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired

20220604CrashELECTRICAL SYSTEM

I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired

20220604CrashENGINE

I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired