JEEP CHEROKEE · model year

1998 JEEP CHEROKEE

553 NHTSA complaints, 42 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 1998JEEPCHEROKEE carries 553 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 42 crashes, 5 fires, 45 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1998 CHEROKEE is service brakes, hydraulic:foundation components:disc:rotor with 42 filings, followed by air bags (26) and power train:automatic transmission (25). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 1 investigation file overlapping the 1998 CHEROKEE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

553
Complaints
42
Crashes
5
Fires
45
Injuries
1
Deaths

Total Complaints

553 filings

Crashes Reported

42 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR42
AIR BAGS26
POWER TRAIN:AUTOMATIC TRANSMISSION25
FUEL SYSTEM, OTHER18
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH17
ELECTRICAL SYSTEM16
UNKNOWN OR OTHER15
AIR BAGS:FRONTAL15
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP14
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH13
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY12
VEHICLE SPEED CONTROL12
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC11
STRUCTURE:BODY:DOOR11
SEATS11

Recent Complaints

20240223TIRES:TREAD/BELT

The contact owns a 1998 Jeep Cherokee equipped with Goodyear Tires, Tire Line: Wrangler Radial A/S, Tire Size: 275/75/R15, DOT Number: 1PJHLFNWR. The contact stated that he had purchased two tires from Walmart that were installed in the rear of the vehicle. The contact stated while driving from a complete stop, the vehicle started wobbling. The contact stated that the failure occurred increasingly as he continued driving, causing him to pull to the side of the road. The vehicle was taken to Walmart, where it was inspected, and the contact was informed that the rear tires were out of round and the tread had separated. The manufacturer was notified of the failure and informed the contact that he needed to drive to the nearest Goodyear dealer for the tire replacements; however, the nearest Goodyear was 100 miles away. The tires were not replaced. The contact was awaiting a call back from the manufacturer. The tire failure mileage was approximately 200. The vehicle failure mileage was appr

Mileage: 200,000

20210412AIR BAGS

AIR BAG LIGHT IS ON, WE FIND A RECALL THAT IS OPEN AND ACTIVE. BRIGHT VEHICLE TO YAKLIN FOR REPAIR AND THEY DECLINED THE REPAIR BECAUSE THE PART HAS BEEN DISCONTINUED.

20200102AIR BAGS

JEEP DEVELOPED COMMUNICATION ISSUES, DASH DISPLAYED "NO BUS." ONE MORNING I STARTED THE JEEP AND WENT TO SHIFT TO GEAR AND THE PASSENGER AIR BAG DEPLOYED. TOOK IT UP THE ROAD AND BACK THINKING I HAD A COMMUNICATION ISSUE TO DIAGNOSE, THE DRIVERS AIR BAG DEPLOYED TURNING ON MY ROAD. SEEMED TO HAPPEN WHEN PRESSING THE BRAKE.I LEARNED ABOUT THE RECALL CORROSION IN AIR BAG MODULE MAY LEAD TO INADVERTENT DEPLOYMENT. I DROPPED MY VEHICLE OFF TO NYE DODGE JEEP RAM IN ONEIDA NY. REPAIR ORDER WAS MADE NOV 14TH 2019. I WAS GIVEN A 1-800 NUMBER TO CALL, PLACED 4 CALLS BEFORE MY CASE WAS ESCALATED CORRECTLY. MADE NUMEROUS CALLS TO THE 800 NUMBER AND EVENTUALLY ON 12/5 MAYBE 12/6 AN INSPECTOR CAME AND INSPECTED MY VEHICLE. WITH BASICALLY NO PROGRESS AFTER A MONTH AND A HALF I PICKED UP MY VEHICLE. WITH A COUPLE MORE CALLS TO THE 800 NUMBER AND BEING TOLD WERE "ON HOLD" WITH CHRYSLERS END MY VEHICLE IS STILL NOT FIXED AND THE 800 NUMBER CALLS ALL END WITH WELL LEAVE A MESSAGE FOR WHOEVER IS IN CHARG

Mileage: 230,000

20200102ELECTRICAL SYSTEM

JEEP DEVELOPED COMMUNICATION ISSUES, DASH DISPLAYED "NO BUS." ONE MORNING I STARTED THE JEEP AND WENT TO SHIFT TO GEAR AND THE PASSENGER AIR BAG DEPLOYED. TOOK IT UP THE ROAD AND BACK THINKING I HAD A COMMUNICATION ISSUE TO DIAGNOSE, THE DRIVERS AIR BAG DEPLOYED TURNING ON MY ROAD. SEEMED TO HAPPEN WHEN PRESSING THE BRAKE.I LEARNED ABOUT THE RECALL CORROSION IN AIR BAG MODULE MAY LEAD TO INADVERTENT DEPLOYMENT. I DROPPED MY VEHICLE OFF TO NYE DODGE JEEP RAM IN ONEIDA NY. REPAIR ORDER WAS MADE NOV 14TH 2019. I WAS GIVEN A 1-800 NUMBER TO CALL, PLACED 4 CALLS BEFORE MY CASE WAS ESCALATED CORRECTLY. MADE NUMEROUS CALLS TO THE 800 NUMBER AND EVENTUALLY ON 12/5 MAYBE 12/6 AN INSPECTOR CAME AND INSPECTED MY VEHICLE. WITH BASICALLY NO PROGRESS AFTER A MONTH AND A HALF I PICKED UP MY VEHICLE. WITH A COUPLE MORE CALLS TO THE 800 NUMBER AND BEING TOLD WERE "ON HOLD" WITH CHRYSLERS END MY VEHICLE IS STILL NOT FIXED AND THE 800 NUMBER CALLS ALL END WITH WELL LEAVE A MESSAGE FOR WHOEVER IS IN CHARG

Mileage: 230,000

20170223ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

20170223ENGINE

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

20170223SUSPENSION

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

20161027AIR BAGS

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

20160107AIR BAGS

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AND THE INSTRUMENT CLUSTER FAILED TO WORK DUE TO THE GAUGES NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT WAS UNABLE TO PASS A VEHICLE INSPECTION DUE TO THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

20160107ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AND THE INSTRUMENT CLUSTER FAILED TO WORK DUE TO THE GAUGES NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT WAS UNABLE TO PASS A VEHICLE INSPECTION DUE TO THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

20151104ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S COMPUTER SOFTWARE HAD A DEFECT THAT CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

20151019STRUCTURE:BODY

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS EXPOSED DUE TO THE TRAILER HITCH BEING REMOVED AND COULD NOT BE REPLACED DUE TO EXCESSIVE RUST ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

20151019FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS EXPOSED DUE TO THE TRAILER HITCH BEING REMOVED AND COULD NOT BE REPLACED DUE TO EXCESSIVE RUST ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

20151008STRUCTURE:BODY

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

20151008FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

20151007UNKNOWN OR OTHER

NOTHING I TRIED TO CALL DEALER AND THEY WERE NOT VERY HELPFUL. I THINK THEY FEEL IF THEY IGNORE PEOPLE THEY WON'T HAVE TO FIX OUR CARS.

20150907SUSPENSION

MY NAME IS [XXX]....BOUGHT A 1998 JEEP CHEROKEE LIMITED APPROX. 2001 FROM A PRIVATE OWNER...FROM NORTHBORO MA.....MINT CONDITION...ONLY 11,000 MI. ....OWNER TOLD ME HE BOUGHT IT FOR HIS WIFE SO SHE COULD PLOW THEIR QUARTER MILE LONG DRIVEWAY.....HE INSTALLED A SMALL PLOW ASSEMBLY ON JEEP....WHEN ASKED WHY HE WAS SELLING HE TOLD ME IT WASN'T ENOUGH TRUCK TO GET THE JOB DONE.....DRIVEWAY HAD MULTIPLE SHARP CURVES AND A SIGNIFICANT INCLINE....I BOUGHT THIS FOR MY WIFE TO RUN LOCAL....GROC, SCHOOL, ETC.....SHE LOVED IT.....NEVER ONCE HAD IT ON THE FREEWAY.....I TOOK IT ONE DAY ON THE I-495....HIT A DIP WHERE THERE WAS A BRIDGE...GOING ABOUT 65....THIS VEHICLE STARTED SHAKING SO VIOLENTLY I THOUGHT IT WAS GOING TO LITERALLY FALL APART AROUND ME.....VERY SCARY [XXX]....SUBSEQUENTLY HAD THE FRONT END LOOKED AT.....FOUND SOME LOOSE [XXX]....SOLID....WIFE NEVER HAD IT ON HWY....I TOOK IT AGAIN A YR LATER....SAME [XXX] THING....I THOUGHT MAYBE THE PREVIOUS OWNER DID SOME DAMAGE INSTALLING

Mileage: 30,000

20150907STEERING

MY NAME IS [XXX]....BOUGHT A 1998 JEEP CHEROKEE LIMITED APPROX. 2001 FROM A PRIVATE OWNER...FROM NORTHBORO MA.....MINT CONDITION...ONLY 11,000 MI. ....OWNER TOLD ME HE BOUGHT IT FOR HIS WIFE SO SHE COULD PLOW THEIR QUARTER MILE LONG DRIVEWAY.....HE INSTALLED A SMALL PLOW ASSEMBLY ON JEEP....WHEN ASKED WHY HE WAS SELLING HE TOLD ME IT WASN'T ENOUGH TRUCK TO GET THE JOB DONE.....DRIVEWAY HAD MULTIPLE SHARP CURVES AND A SIGNIFICANT INCLINE....I BOUGHT THIS FOR MY WIFE TO RUN LOCAL....GROC, SCHOOL, ETC.....SHE LOVED IT.....NEVER ONCE HAD IT ON THE FREEWAY.....I TOOK IT ONE DAY ON THE I-495....HIT A DIP WHERE THERE WAS A BRIDGE...GOING ABOUT 65....THIS VEHICLE STARTED SHAKING SO VIOLENTLY I THOUGHT IT WAS GOING TO LITERALLY FALL APART AROUND ME.....VERY SCARY [XXX]....SUBSEQUENTLY HAD THE FRONT END LOOKED AT.....FOUND SOME LOOSE [XXX]....SOLID....WIFE NEVER HAD IT ON HWY....I TOOK IT AGAIN A YR LATER....SAME [XXX] THING....I THOUGHT MAYBE THE PREVIOUS OWNER DID SOME DAMAGE INSTALLING

Mileage: 30,000

20150826SERVICE BRAKES

I THINK MY JEEP IS REMOTELY BUGGED SOMEHOW, ABS LIGHT COMES ON AND MY BRAKES WORK, ABS LIGHT GOES OUT AND MY BRAKES MAKE NOISE AND PEDAL GOES DOWN FURTHER LIKE I HAVE NO BRAKES. ALSO, TEMPERATURE GAUGE IS STEADY THEN SUDDENLY IT GOES UP AND DOWN. I HAVE CHECKED FLUIDS, HAD BRAKES INSPECTED (REPLACED PADS AND FRONT ROTORS) I WENT TO POLICE SAID THEY HAD NO WAY OF TESTING FOR BUGS.

Mileage: 203,714

20150804ELECTRICAL SYSTEM

IT STARTED WITH THE LIGHTS TURNING OFF WHEN I HIT A BUMP. THE WHOLE JEEP WOULD GO DARK. INSTRUMENT PANEL, OVERHEAD LIGHTS, DRIVING LIGHTS, ALL OF THEM! THEN AFTER PARKING THE JEEP, DAY OR NIGHT, THE ALARM SYSTEM WOULD GO OFF ALL BY ITSELF. THE DOOR SWITCHES LOCKING AND UNLOCKING WHILE I WAS DRIVING DOWN THE ROAD. THEN THERE WAS THE RADIO THAT WOULD TURN ON AND OFF BY ITSELF. THEN THE WINDOWS DECIDED TO STOP GOING UP AND DOWN. WHEN I WOULD START THE JEEP THE INSTRUMENT PANEL GAUGES WOULDN'T MOVE, TURN ON. SO, I WOULD TURN OFF THE JEEP AND RESTART IT. SOME OF THE GAUGES, WOULD TURN ON BUT OTHERS, WOULD NOT, LIKE THE FUEL TANK GAGE, SPEEDOMETER GAGE. DURING THE SUMMER MONTHS, THERE WOULD BE A PUDDLE OF WATER ON THE PASSENGER SIDE FLOOR BOARD. I STILL TO THIS DAY DON'T KNOW WHAT CAUSED IT TO HAPPEN EVERY DAY AND EACH TIME IT WAS TURNED ON. THEN THERE IS THE TRANSMISSION AND REAR END THAT STARTED HAVING PROBLEMS. IT STARTED TO SLIP OUT OF GEAR AND THE REAR END MADE A NOISE.

Mileage: 120,000

Compare 1998JEEPCHEROKEE to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 1998 JEEP CHEROKEE have?
The 1998 JEEP CHEROKEE has 553 NHTSA complaints, 42 crashes, 5 fires, 45 injuries, and 1 deaths reported.
What are the most common problems with the 1998 JEEP CHEROKEE?
The most-complained component for the 1998 JEEP CHEROKEE is SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR with 42 complaints. Other frequently reported areas include AIR BAGS and POWER TRAIN:AUTOMATIC TRANSMISSION.
Is the 1998 JEEP CHEROKEE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.