JEEP CHEROKEE · model year

1996 JEEP CHEROKEE

584 NHTSA complaints, 72 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 1996JEEPCHEROKEE carries 584 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 72 crashes, 30 fires, 32 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 CHEROKEE is service brakes, hydraulic:foundation components:disc:rotor with 62 filings, followed by service brakes, hydraulic:antilock/traction control/electronic limited slip (23) and power train:automatic transmission (22). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 1 investigation file overlapping the 1996 CHEROKEE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

584
Complaints
72
Crashes
30
Fires
32
Injuries
1
Deaths

Total Complaints

584 filings

Crashes Reported

72 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR62
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP23
POWER TRAIN:AUTOMATIC TRANSMISSION22
ENGINE AND ENGINE COOLING:ENGINE20
AIR BAGS:FRONTAL19
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS16
ELECTRICAL SYSTEM16
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE15
SUSPENSION15
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH13
STEERING12
VEHICLE SPEED CONTROL11
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT10
UNKNOWN OR OTHER10
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP10

Recent Complaints

20241120ENGINE

The contact owns a 1996 Jeep Cherokee. The contact stated while driving at approximately 40 MPH, the vehicle was running rough and then stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The contact had the vehicle towed to the residence. The contact had a mobile mechanic diagnose the vehicle, and it was determined that there was a failure of the manifold. The vehicle was repaired. The contact stated that the vehicle was not running properly and called another mobile mechanic. The second mechanic diagnosed the vehicle and determined that an aftermarket distributor and aftermarket computer had both failed. The contact stated that the distributor and computer were installed previously by another independent mechanic. The contact had purchased the aftermarket parts, Cardone Distributor Part Number 84-4694, and Cardone Computer Part Number: 79-1199 Model Number: 04886961, online. The vehicle was not repaired. The manufacturer was in

Mileage: 223,000

20241120ELECTRICAL SYSTEM

The contact owns a 1996 Jeep Cherokee. The contact stated while driving at approximately 40 MPH, the vehicle was running rough and then stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The contact had the vehicle towed to the residence. The contact had a mobile mechanic diagnose the vehicle, and it was determined that there was a failure of the manifold. The vehicle was repaired. The contact stated that the vehicle was not running properly and called another mobile mechanic. The second mechanic diagnosed the vehicle and determined that an aftermarket distributor and aftermarket computer had both failed. The contact stated that the distributor and computer were installed previously by another independent mechanic. The contact had purchased the aftermarket parts, Cardone Distributor Part Number 84-4694, and Cardone Computer Part Number: 79-1199 Model Number: 04886961, online. The vehicle was not repaired. The manufacturer was in

Mileage: 223,000

20200311ELECTRICAL SYSTEM

THE JEEP WILL START TO SHAKE WHENEVER YOU HIT A BUMP REALLY BAD SHAKING . ALSO WHENEVER YOU COME TO A STOP AFTER DRIVING 10 MILES THE MOST , THE CAR WILL NOT TURN ON AGAIN FOR ABOUT 20 MINUTES. AT SOME POINT I ROCKED THE CAR FROM SIDE TO SIDE AND AFTER THAT IT WILL START. ALSO TOO THE STEERING COLUMN SEEMS LOOSE . MY SHOCKS LIKE IT DON'T EVEN HAVE ANY

Mileage: 16,665

20200311FUEL/PROPULSION SYSTEM

THE JEEP WILL START TO SHAKE WHENEVER YOU HIT A BUMP REALLY BAD SHAKING . ALSO WHENEVER YOU COME TO A STOP AFTER DRIVING 10 MILES THE MOST , THE CAR WILL NOT TURN ON AGAIN FOR ABOUT 20 MINUTES. AT SOME POINT I ROCKED THE CAR FROM SIDE TO SIDE AND AFTER THAT IT WILL START. ALSO TOO THE STEERING COLUMN SEEMS LOOSE . MY SHOCKS LIKE IT DON'T EVEN HAVE ANY

Mileage: 16,665

20200311SUSPENSION

THE JEEP WILL START TO SHAKE WHENEVER YOU HIT A BUMP REALLY BAD SHAKING . ALSO WHENEVER YOU COME TO A STOP AFTER DRIVING 10 MILES THE MOST , THE CAR WILL NOT TURN ON AGAIN FOR ABOUT 20 MINUTES. AT SOME POINT I ROCKED THE CAR FROM SIDE TO SIDE AND AFTER THAT IT WILL START. ALSO TOO THE STEERING COLUMN SEEMS LOOSE . MY SHOCKS LIKE IT DON'T EVEN HAVE ANY

Mileage: 16,665

20181120SUSPENSION

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL AND VEHICLE JERKED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT AN ALIGNMENT WAS NEEDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

Mileage: 160,000

20181120WHEELS

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL AND VEHICLE JERKED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT AN ALIGNMENT WAS NEEDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

Mileage: 160,000

20181119SUSPENSION

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 70 MPH OVER UNEVEN PAVEMENT, THE VEHICLE STARTED TO VIBRATE UNCONTROLLABLY. THE VIBRATION STOPPED WHEN DECELERATING TO LOW SPEEDS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

20180519STEERING

WHILE DRIVING ON THE INTERSTATE HIGHWAY AT ABOUT 65 TO 75 MPH VEHICLE BEGAN TO SHAKE IN THE FRONT END SO SEVERELY WE HAD TO SLOW COMPLETELY DOWN AND PULL TO THE SIDE OF THE ROAD AND TO A STOP COMPLETELY. THE JEEP IS NOT SAFE TO DRIVE AND I HAVE READ OF OTHER INCIDENTS THAT THEY HAVE NAMED IT THE DEATH WOBBLE. IT COULD HAVE MADE US FLIP OVER AND WE COULD HAVE DIED IN A ROLL OVER. THIS HAS HAPPENED TO US BEFORE AND WE THOUGHT IT WAS THE SHOCKS, BUT THAT HAS EVIDENTLY NOT FIXED THE PROBLEM. IT APPEARS FROM WHAT WE READ AND HAVE EXPERIENCED THAT THIS IS A PROBLEM IN THE FRONT END AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER.

Mileage: 153,000

20180426POWER TRAIN

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. IN ADDITION, THE POWER STEERING SEIZED AND THEN BECAME LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING GAUGE AND A FRONT END ALIGNMENT WERE NEEDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

20180426SUSPENSION

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. IN ADDITION, THE POWER STEERING SEIZED AND THEN BECAME LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING GAUGE AND A FRONT END ALIGNMENT WERE NEEDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

20180426STEERING

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. IN ADDITION, THE POWER STEERING SEIZED AND THEN BECAME LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING GAUGE AND A FRONT END ALIGNMENT WERE NEEDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

20170226TIRES

ON 2/21/17 AT 6:25 AM, TRAVELING AT 65 MPH, MY PASSENGER REAR TIRE BLEW OUT AND BECAME DETACHED FROM THE WHEEL. NO EVIDENCE OF PUNCTURE OR VALVE STEM ISSUE. TOOK TIRE REMAINS TO DISCOUNT TIRE IN DURHAM FOR REPLACEMENT. YOKOHAMA YKHTX. P235/75 R15.

Mileage: 310,500

20170128STEERING

WAS DRIVING ABOUT 60 MPH ON THE WASHINGTON DC BELTWAY WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. SUBSEQUENTLY DIAGNOSED AS THE "JEEP DEATH WOBBLE".

Mileage: 144,000

20160701UNKNOWN OR OTHER

WE BOUGHT AN IMPORTED RIGHT-HAND DRIVE JEEP FROM POSTAL PETE, GALENA IL, FOR A MAIL ROUTE. THIS IS NOT SAFETY MAYBE: 1. THE OIL PRESSURE GUAGE, INSTEAD OF BEING REPAIRED IN THE DASH, THEY ADDED AN AUXILLARY OIL GAUGE BELOW THE DASH, WHICH MAKES IT IMPOSSIBLE TO SAFELY LOOK AT THE GAUGE. 2. THE ODOMETER/SPEEDOMETER UNIT DOESN'T MEASURE CORRECTLY I THINK. 3. THE LIGHTS ON THE DASH & CONSOLE DON'T WORK. BECAUSE OF THE TAKATA RECALLS, I LOOKED AT YOUR SITE. WHEN WE COMPLAINED WITH THE DEALER THEIR ATTITUDE WAS TOUGH YOU PAID FOR IT. ALSO THE REAR END WAS BAD. MY HUSBAND WENT BACK BEFORE HE LEFT IL FOR FL. THEY EXCUSED IT SAYING IT WAS TIRES. MY HUSBAND KNEW THEY WERE LYING (HE DOES WORK ON VEHICLES FOR US). WE ENDED UP HAVING TO REPLACE THE REAR END. THIS COMPLAINT IS MORE ABOUT THE IMPORTER POSTAL PETE THAN IT IS ABOUT THE VEHICLE. THEY SHOULD NOT BE ALLOWED TO DO THIS TO CUSTOMERS. ALSO THEY REQUIRED A CHECK IN ADVANCE, THEREBY MAKING IT SO WE COULD NOT REFUSE THE VEHICLE BECA

20160624ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER SEIZED WITHOUT WARNING AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

Mileage: 120,000

20160610UNKNOWN OR OTHER

JEEP DEATH WOBBLE. VIOLENT SHAKING OF A CAR WHEN DRIVING ON HIGHWAYS AND I HAVE TO SLOW DOWN TO BELOW THE SPEED LIMIT TO STOP IT. MULTIPLE TIME OCCURRENCE. HAS BEEN "FIXED" BUT HAS NEVER BEEN FIXED.

Mileage: 212,000

20160401STRUCTURE:BODY

DRIVERS DOOR UPPER HINGE RUSTED WHERE WELDED TO BODY AND SEPARATED FROM BODY . DOOR IS ONLY HELD ON BY LOWER HINGE.

Mileage: 256,000

20151216STRUCTURE:BODY

SEVERE RUST ALL OVER THE BODY BUT ESPECIALLY ON THE FRAME. HAVE HAD MULTIPLE COMPONENTS FAIL AND CRACK, NOW TAKING IN WATER THROUGH CORNERS OF THE ROOF THROUGH RUST HOLES. PASSENGER SIDE OF FRAME LIKELY TO SEVER UNDER FURTHER DRIVING. RUST ON THE BRACKETS HOLDING THE FUEL TANK TO THE VEHICLE CREATED A HOLE IN THE FUEL TANK. PART WAS REPLACED, NO PICTURE.

Mileage: 182,000

20150522ELECTRICAL SYSTEM

WHILE DRIVING AT APROX. 40-45 MPH, THE JEEP WOULD START TO SHUDDER. EVENTUALLY IT WOULD SHUT OFF. THE JEEP WOULD THEN CRANK BUT NOT START. I HAD THIS PROBLEM HAPPEN FOR ABOUT FOUR TIMES. THREE OF THE TIMES THE JEEP WAS TOWED TO A REPAIR SHOP. TWICE THE PCM UNIT WAS REPLACED AND TWICE THE CRANK POSITION SENSOR WAS ALSO REPLACED. THE LAST REPAIR WAS 1 MONTH AND A HALF AGO. TWO DAYS AGO, THE JEEP STALLED AGAIN DOWN THE ROAD. I WAS TRAVELING WITH MY WIFE AND CHILDREN. WE ALMOST LOST OUR LIVES. A 16 WHEELER ALMOST COLLIDED WITH US DUE THAT I COULD BARELY MANIPULATE THE JEEP BECAUSE IT TURNED OFF ON ME. I TRIED TO DO SOME VISUAL INSPECTIONS UNDER THE HOOD. I HAD ONE OF MY SONS TO WIGGLE THE PCM (COMPUTER) WHILE I CRANKED THE STARTING SWITCH. AT ONE POINT THE JEEP MANAGED TO START AGAIN. THEN IT STALLED THE MOMENT MY SON STOPPED WIGGLING THE PCM. I HAD ANOTHER TOW TRUCK PICK UP THE JEEP AND SEND IT BACK TO THE MECHANIC. CHRYSLER HAS NOT CORRECTED THIS ISSUE ON THE PCM AND PERHAPS MIGHT NOT D

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NHTSA Investigations

Frequently Asked Questions

How many complaints does the 1996 JEEP CHEROKEE have?
The 1996 JEEP CHEROKEE has 584 NHTSA complaints, 72 crashes, 30 fires, 32 injuries, and 1 deaths reported.
What are the most common problems with the 1996 JEEP CHEROKEE?
The most-complained component for the 1996 JEEP CHEROKEE is SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR with 62 complaints. Other frequently reported areas include SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP and POWER TRAIN:AUTOMATIC TRANSMISSION.
Is the 1996 JEEP CHEROKEE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.