Total Complaints
618 filings
JEEP CHEROKEE · model year
618 NHTSA complaints, 68 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1994JEEPCHEROKEE carries 618 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 68 crashes, 14 fires, 38 injuries, and 7 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1994 CHEROKEE is structure:body:door:hinge and attachments with 168 filings, followed by engine and engine cooling:engine (37) and vehicle speed control (36). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 1994 CHEROKEE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
618 filings
Crashes Reported
68 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | 168 |
| ENGINE AND ENGINE COOLING:ENGINE | 37 |
| VEHICLE SPEED CONTROL | 36 |
| STRUCTURE:BODY:DOOR | 35 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 32 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 28 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 19 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 17 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 13 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 11 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 11 |
| AIR BAGS:FRONTAL | 9 |
| SEATS | 7 |
| SEAT BELTS:FRONT:ANCHORAGE | 7 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH | 6 |
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB *JS
Mileage: 164,000
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED. *TR
LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/JEEP AT THE 1-800 NUMBER, I RECEIVE "THE PARTS ARE ON ORDER AS WELL AS THERE IS A SHORTAGE OF PARTS". THIS HAS GONE ON FOR 11 MONTHS NOW WITH NO RESOLUTION IN SITE. HOW LONG IS CHRYSLER ALLOWED TO PUT OFF INSTALLING THE TRAILER HITCHES ON THE VEHICLES? I PURCHASED A NEW WRANGLER IN APRIL 14 WITHOUT A TRAILER HITCH AND REQUESTED ONE BE PUT ON AND WITHIN A MONTH THE DEALERSHIP INSTALLED THE HITCH. SO IS THERE REALLY A SHORTAGE? I DRIVE THE GRAND CHEROKEE TO WORK EVERY DAY AND WOULD LIKE TO HAVE THE TRAILER HITCH INSTALLED AS SOON AS POSSIBLE.IT HAS BEEN ALMOST 12 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE RESOLUTION NOW. PLEASE LET ME HOW THIS ISSUE IS GOING TO PROCEED AND BE RESOLVED.
FOR AT LEAST A YEAR NOW THEY HAVE BEEN TRYING TO HAVE YOU RECALL JEEP GRAND CHEROKEES YEARS 1993-2004. THEY SAY THERE HAVE BEEN AT LEAST 64 DEATHS DUE TO THIS DEFECT. JUST YESTERDAY, A FAMILY OF 4 WAS OUT ON A DRIVE WHEN THEY WERE REARENDED. THE JEEP BURST INTO FLAMES. THE PAPERS AND NEWS CHANNELS SAY THE GAS TANK WAS IN THE WRONG PLACE AND IT JUST COULDN'T BE STOPPED. THE ENTIRE FAMILY, TWO CHILDREN, AGES 4 AND 11, AND THE PARENTS WERE KILLED IN THIS ACCIDENT. I MYSELF DRIVE A 2004 JEEP GRAND CHEROKEE AND HAVE HAD IT CHECKED OUT AND MY GAS TANK IS IN THE BACK OF THE REAR AXLE AND NOT IN FRONT OF IT. I HAVE 2 CHILDREN, AGES 7 AND 12. PLEASE LOOK INTO THIS MATTER AND CORRECT IT AS SOON AS POSSIBLE. THIS IS TAKING MORE AND MORE LIVES AND IT DOESN'T HAVE TO BE THIS WAY. RECALL THE JEEPS AND MAKE CHRYSLER FIX THERE MESS UP. *TR
I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL. *TR
Mileage: 242,505
CONSUMER REQUESTING INFORMATION ON A 1994 JEEP CHEROKEE. CONSUMER STATES THAT SHE WAS REAR ENDED AT A STOP LIGHT AND WAS PINNED IN THE SEAT BY THE STEERING WHEEL. SHE WOULD LIKE INFORMATION ABOUT THE SAFETY OF THIS VEHICLE. *KB
WHILE ON FREEWAY 65 MPH, THE TIRE STARTED TO "BOUNCE", AND SHUTTER..I PULLED OVER AND CHECKED OUT MY TIRE AND SAW THE TREAD STARTING TO COME APART FROM THE REST OF THE TIRE...THE WHOLE WAY AROUND THE TIRE. *TR
TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES AS WELL AS CUTS AND SCRATCHES ON HER KNEES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 177,264. UPDATED 09/06/07 *TR
Mileage: 177,264
1994 JEEP GRAND CHEROKEE CAUGHT ON FIRE DUE TO SMALL SPARE TIRE. **CC THE CONSUMER HAD A FLAT TIRE AND CHANGED IT WITH THE FACTORY SPARE PROVIDED. ABOUT 10-15 MILES DOWN THE ROAD THE CONSUMER HEARD A POP AND THOUGHT HE HAD ANOTHER FLAT. HE EXITED THE VEHICLE AND SAW SMOKE AND FLAMES COMING OUT OF THE DIFFERENTIAL CASE. THE CONSUMER RAN A SAFE DISTANCE AND WATCH THE VEHICLE BURN BECAUSE THERE WAS NOTHING HE COULD DO. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER AND EXTINGUISHED THE FLAMES. THE FIRE WAS CAUSED BY THE FACTORY SPARE WHICH WAS TOO SMALL (T-155/90 D16 26", WITH 28.8 TIRES ON IT). THE CONSUMER REQUESTED FULL RETAIL VALUE OF THE TRUCK FROM THE MANUFACTURER. *NM
WENT TO DEALERSHIP REGARDING NHTSA CAMPAIGN ID NUMBER : 99V340000 (BRAKES) AND DEALER SAID DUE TO MILEAGE OF JEEP THAT THE RECALL WOULD NOT BE DONE. *JB
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V069000 CONCERNING THE STEERING GEAR BOX. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WILL HAVE THE VEHICLE REPAIRED AT HIS OWN EXPENSE.*AK UPDATE 1/11/2006 - *NM
DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT BUCKLE BROKE. THE SPRING MECHANISM HAD A FAILURE TO LOCK. THE MANUFACTURER HAS NOT BEEN CONTACTED. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK
Mileage: 150,000
DRIVING UP HILL, JUST STARTING OUT LOUD BANG WAS HEARD FOLLOWED BY THE ENGINE FAN HITTING THE FAN SHROUD AND RADIATOR. FOUND 3 RIGHT SIDE ENGINE MOTOR MOUNT BOLTS THAT ATTACH MOUNT TO BLOCK BROKEN AND MOTOR DROPPED DOWN ABOUT 2 INCHES. SCALDING COOLANT CAUSED MINOR BURNS ON HANDS. *NM
Mileage: 235,000
CONSUMER'S VEHICLE SHUTS OFF AFTER STARTING IT. ONCE DRIVING THE VEHICLE, IT ALSO CUTS OFF IN TRAFFIC.*AK
Mileage: 120,000
THERE WAS A RATTLING NOISE UNDER THE VEHICLE. *NM *TC *JB
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.