Total Complaints
287 filings
JEEP CHEROKEE · model year
287 NHTSA complaints, 13 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1989JEEPCHEROKEE carries 287 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 13 crashes, 19 fires, 17 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1989 CHEROKEE is service brakes, hydraulic:antilock/traction control/electronic limited slip with 67 filings, followed by vehicle speed control (34) and service brakes, hydraulic:foundation components:master cylinder (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 1989 CHEROKEE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
287 filings
Crashes Reported
13 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 67 |
| VEHICLE SPEED CONTROL | 34 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER | 11 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 10 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS | 8 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 7 |
| UNKNOWN OR OTHER | 6 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 5 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | 4 |
| STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | 4 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 4 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 4 |
| ELECTRICAL SYSTEM:WIRING | 4 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 4 |
| SERVICE BRAKES | 4 |
I HAD MY JEEP TOWED TO THE DEALER AS I HAD NO BRAKES AND THE ABS LIGHT WAS ON. I RECEIVED A CALL STATING THAT THE ABS PUMP AND COMPONENTS WERE BAD, AND IT WOULD COST $1600 TO CONVERT IT TO NON ABS WITH MASTER CYLINDER, BOOSTER AND CUSTOM BRAKE LINES. I ASKED WHY IT WASN'T COVERED AS THE RECALL STATED THAT IT WAS UNDER WARRANTY FOR THE LIFE OF THE VEHICLE. I WAS TOLD THAT I COULD PICK UP MY JEEP AND THEY COULD ORDER THE PARTS, BUT THEY WOULD NEVER ARRIVE. I THEN CALLED CHRYSLER CUSTOMER SERVICE ONLY TO BE GIVEN THE RUN AROUND FOR 10 DAYS. AFTER SPEAKING TO SEVERAL PEOPLE, I DEMANDED A SUPERVISOR WHO ALSO STATED THEY COULDN'T HELP ME DUE TO THE AGE OF THE VEHICLE(1989 JEEP CHEROKEE). I EXPLAINED THAT ON THEIR WEBSITE UNDER MY VIN THAT THE RECALL STATED IT WAS COVERED FOR LIFE, MEANING AGE DIDN'T MATTER. THEY STATED THAT I WAS ON THE HOOK FOR THE REPAIR AND THEY COULDN'T CONTACT THE DEALER TO REDUCE THE COST, AND OFFERED NO HELP WHATSOEVER. HOW IS THIS LEGAL? THIS ISN'T A LOCK OR HINGE, I
Mileage: 255,000
DEALERSHIP CAN NOT GET PARTS TO FIX THE ABS BRAKES WHICH WERE RECALLED AND HAVE A LIFETIME WARRANTY. MY JEEP HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 2015 WAITING FOR PARTS. NOW THEY TELL US THEY WON'T BE ABLE TO GET THEM. I HAVE PAID ABOUT $350 TOWARDS ABS PARTS DURING THE TIME THAT IT HAS BEEN WAITING FOR THE PARTS COVERED UNDER WARRANTY.
Mileage: 153,000
I BROUGHT THE VEHICLE IN FEBRUARY 2016 AND I DROVE IT FOR 6 WEEKS. I WAS DRIVING TO WORK AT 75 MPH WHEN THE REAR PASSENGER SIDE TIRE DELAMINATED AND CAUSED A WRECK IN WHICH THE VEHICLE ROLLED 3 TIMES I GOT OUT OF THE VEHICLE WITH MINOR INJURYS. THE PASSENGER REAR TIRE DOT STAMP IS AS FOLLOWS.BEYK8L1328.
Mileage: 219,051
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WOULD BE ORDERED FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO OBTAIN THE PART ONE MONTH LATER OR PROVIDE A DATE OF ARRIVAL. THE CONTACT STATED THE BRAKES WERE UNRESPONSIVE WHEN APPLIED. THE BRAKE LIGHT WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 304,074.
Mileage: 304,074
TL* THE CONTACT OWNS A 1989 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC ) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TR
Mileage: 100,000
TL* THE CONTACT OWNS A 1989 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC ) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TR
Mileage: 100,000
1989 JEEP CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL NOTICE. *SMD THE VEHICLE DEVELOPED AN ANTI-LOCK BRAKE PROBLEM AND WAS TAKEN TO THE DEALER ON JANUARY 24, 2013 FOR REPAIRS. SINCE THAT TIME, THE CONSUMER HAS MADE NUMEROUS CALLS TO THE DEALER TO TRY AND GET THE PROBLEM FIXED. THE CONSUMER WAS INFORMED THE ANTI-LOCK BRAKE PROBLEM WAS A LIFETIME RECALL AND IT WOULD BE RECTIFIED. HOWEVER, IT HAS BEEN 9 MONTHS, AND THE REPLACEMENT STILL HASN'T OCCURRED.
1989 JEEP CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL NOTICE. *SMD THE VEHICLE DEVELOPED AN ANTI-LOCK BRAKE PROBLEM AND WAS TAKEN TO THE DEALER ON JANUARY 24, 2013 FOR REPAIRS. SINCE THAT TIME, THE CONSUMER HAS MADE NUMEROUS CALLS TO THE DEALER TO TRY AND GET THE PROBLEM FIXED. THE CONSUMER WAS INFORMED THE ANTI-LOCK BRAKE PROBLEM WAS A LIFETIME RECALL AND IT WOULD BE RECTIFIED. HOWEVER, IT HAS BEEN 9 MONTHS, AND THE REPLACEMENT STILL HASN'T OCCURRED.
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK AND TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO OTHER BRAKE SYSTEM FAILURES THAT WERE PRESENT. THE CONTACT DOES NOT WISH TO HAVE THE OTHER FAILURES CORRECTED AT THIS TIME. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 127,251 AND CURRENT MILEAGE WAS 128,000.
Mileage: 127,251
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.
CLUTCH MASTER CYLINDER(CMC) PRESSURE FAILED AT HOME; DISCOVERED CLUTCH PEDAL PIVOT BRACKET CRACKED AND BROKEN WHEN REPLACING CMC. DISCOVERED ONLY TOP HALF OF BRACKET WELDED TO PIVOT WHICH CAUSED STRESS IN THE LOWER HALF AT THE DIAMETER CROSS SECTION. FORTUNATELY, TEENAGE DAUGHTER WAS NOT DRIVING AT TIME OF FAILURE. BROKEN PARTS REMOVED TO WELDING SHOP FOR CORRECT REPAIR. *NM
Mileage: 139,267
REQUEST A COMPLETE LIST OF ALL RECALL FOR 1989 JEEP CHEROKEE LAREDO. *PH *NM
CONSUMER COMPLAINED ABOUT A FRONT SUSPENSION PROBLEM. WHEN MAKING A TURN THE WHEELS MADE A NOISE. ALSO, WHILE DRIVING ABOVE 30 MPH VEHICLE SHOOK. CONSUMER ALREADY PURCHASED 2 SETS OF BALL JOINTS FOR THIS VEHICLE. *AK UPDATED 4/6/2006 - *NM
CONSUMER HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. BRAKES FELT LIKE THEY DIDN'T HAVE ANY POWER. RECALL 96V26000 WAS ISSUED FOR FOR ABS FAILURE, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Mileage: 120,000
WHILE APPROACHING A STOP SIGN AND WITHOUT WARNING VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC, CAUSING A COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES OR FATALITY. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ABS BRAKING SYSTEM LIGHT WILL APPEAR ON THE DASHBOARD. *AK
BRAKE MASTER CYLINDER TO COMPRESSOR ON OPPOSITE SIDE HOSE LEAK CAUSING FIRE FROM BRAKE FLUID STREAM. *JB
Mileage: 140,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.