Total Complaints
1 filings
ISUZU NPR XD · model year
1 NHTSA complaints, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2016ISUZUNPR XD carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 NPR XD is unknown or other with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2016 NPR XD. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
EQUIPMENT:OTHER:LABELS
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim s
POWER TRAIN:AXLE HUBS
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tig
STRUCTURE:FRAME AND MEMBERS
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs
EQUIPMENT
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Ca
SINCE I HAVE BOUGHT THE TRUCK I HAVE BEEN HAVING PROBLEMS WITH THE TRUCK HEAVILY SWAYING FROM SIDE TO SIDE. THE PROBLEM HAS PERSISTED SINCE I HAVE BOUGHT THE TRUCK AND LEAVES ME FEELING VERY SICK AFTER LONG DRIVES. THIS ALSO MAKES MY TRUCK FEEL HIGHLY UNSAFE TRAVELING DOWN THE ROAD AS THE SWAYING IS SO SEVERE, SOMETIMES IT MAY FEEL LIKE IT WILL TIP AND POTENTIALLY HURT SOMEONE. I HAVE SPOKE WITH DEALERSHIP I BOUGHT THE TRUCK FROM FOR OVER A YEAR NOW AND HE REFUSES TO ADDRESS MY PROBLEM. THIS PROBLEM IS NOT ONLY A HUGE RISK FOR MY LIFE FOR ANY ONE ON THE RODE AS THIS TRUCK IS HIGHLY UNSAFE. THE DEALERSHIP CONTINUES TO IGNORE MY CALLS AND TELLS ME THERE IS NOTHING THEY CAN DO. A REPRESENTATIVE I HAVE SPOKEN TO FROM THE DEALERSHIP EVEN TOLD ME THEY KNEW THERE WAS A PROBLEM WITH MY TRUCK BUT FEARS FOR HIS JOB IF HE SPEAKS OUT. I DO NOT HAVE A RECORDING OF HIM TELLING ME THIS BUT I CAN ENSURE YOU HE KNOWS OF THE PROBLEM I AM HAVING. THIS PROBLEM NEEDS TO BE ADDRESSED RIGHT AWAY AS EVERYDAY
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.