Total Complaints
3 filings
INTERNATIONAL CE · model year
2013 INTERNATIONAL CE
3 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013INTERNATIONALCE carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 CE is service brakes with 1 filings, followed by structure:frame and members:underbody shields (1) and engine (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 22 investigation files overlapping the 2013 CE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
3
Complaints
2
Crashes
1
Fires
0
Injuries
0
Deaths
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 1 |
| STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | 1 |
| ENGINE | 1 |
Recent Complaints
20170829FireENGINE
OUR BUS WAS AT INTERNATIONAL DEALER IN TUSCALOOSA HAVING WARRANTY WORK DONE. WHILE SERVICE DEPARTMENT WAS DOING WORK ON BUS IT CAUGHT FIRE AND WAS DESTROYED. THIS OCCURRED ON JULY 31 2017. THE DEALER'S (SOUTHLAND) INSURANCE CARRIER TOLD ME ON PHONE AUGUST 24TH THAT THE MANUFACTURER HAD A KNOWN ISSUE WITH THIS PRODUCT AND THAT IS WHY THINGS ARE TAKING SO LONG .SAID FIRE INVESTIGATOR HAS REQUESTED MECHANICAL ENGINEER. TRAVELERS INSURANCE IS CARRIER FOR SOUTHLAND INT. [XXX] [XXX] IS WHO I TALKED TO FROM TRAVELERS ON AUGUST 24TH CLAIM # [XXX] WE HAVE 5 MORE OF THESE BUSES IN USE AND MULTIPLE ENGINE ISSUES. CONCERNED WITH SAFETY AFTER THIS ONE BURNED. MY NAME [XXX] TRANSPORTATION SUPERVISOR [XXX]DEPT. OF ED VERNON ALABAMA [XXX] THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 50,000
20130917CrashSERVICE BRAKES
A 2013 INTERNATIONAL CE 3000 SPECIAL NEEDS LIFT BUS WAS ON A MORNING ROUTE WHICH HAS EXISTED FOR MANY YEARS. IT ENTERED AN APARTMENT COMPLEX DRIVEWAY WITHOUT ANY ISSUES. UPON EXITING THE APARTMENT COMPLEX THE BRAKE AIR TANK HIT AND RUBBED THE GROUND BREAKING OFF THREE VALVES. THE BUS ROLLED APPROXIMATELY 25 MORE FEET AND THEN THE BRAKES LOCKED. IT HAPPENED A SECOND TIME THIS YEAR. NONE OF OUR 230 OTHER BUSES IN OUR FLEET EVEN COME CLOSE TO IMPACTING THE GROUND AT THIS APARTMENT COMPLEX. THIS NEWER LOW AIR TANK CONFIGURATION IS AN EXTREME SAFETY HAZARD ESPECIALLY IF IT WERE CROSSING RAILROAD TRACKS WITH SPECIAL NEEDS STUDENTS ON BOARD. INTERNATIONAL CHANGED THE DESIGN AND CONFIGURATION OF THE AIR TANKS IN 2013 FROM PREVIOUS YEAR MODELS. PREVIOUS YEAR MODELS HAD THE TANKS WELL ABOVE THE CHASSIS FRAME AND WERE NEVER AN ISSUE. *TR
Mileage: 600
20130917CrashSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
A 2013 INTERNATIONAL CE 3000 SPECIAL NEEDS LIFT BUS WAS ON A MORNING ROUTE WHICH HAS EXISTED FOR MANY YEARS. IT ENTERED AN APARTMENT COMPLEX DRIVEWAY WITHOUT ANY ISSUES. UPON EXITING THE APARTMENT COMPLEX THE BRAKE AIR TANK HIT AND RUBBED THE GROUND BREAKING OFF THREE VALVES. THE BUS ROLLED APPROXIMATELY 25 MORE FEET AND THEN THE BRAKES LOCKED. IT HAPPENED A SECOND TIME THIS YEAR. NONE OF OUR 230 OTHER BUSES IN OUR FLEET EVEN COME CLOSE TO IMPACTING THE GROUND AT THIS APARTMENT COMPLEX. THIS NEWER LOW AIR TANK CONFIGURATION IS AN EXTREME SAFETY HAZARD ESPECIALLY IF IT WERE CROSSING RAILROAD TRACKS WITH SPECIAL NEEDS STUDENTS ON BOARD. INTERNATIONAL CHANGED THE DESIGN AND CONFIGURATION OF THE AIR TANKS IN 2013 FROM PREVIOUS YEAR MODELS. PREVIOUS YEAR MODELS HAD THE TANKS WELL ABOVE THE CHASSIS FRAME AND WERE NEVER AN ISSUE. *TR
Mileage: 600
Compare 2013INTERNATIONALCE to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2013 INTERNATIONAL CE have?▼
The 2013 INTERNATIONAL CE has 3 NHTSA complaints, 2 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2013 INTERNATIONAL CE?▼
The most-complained component for the 2013 INTERNATIONAL CE is SERVICE BRAKES with 1 complaints. Other frequently reported areas include STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS and ENGINE.
Is the 2013 INTERNATIONAL CE safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.