INTERNATIONAL 9900 · model year

2004 INTERNATIONAL 9900

1 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004INTERNATIONAL9900 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 9900 is structure:frame and members with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 22 investigation files overlapping the 2004 9900. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

1 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
STRUCTURE:FRAME AND MEMBERS1

Recalls (1)

07V02000029/01/2007

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C10, C11, C12, C13, C15 OR C16 ENGINES, THE POSITIVE BATTERY CABLES THAT SUPPLY POWER FROM THE BATTERIES TO THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE ENGINE AND THE STARTER, AN ELECTRICAL GROUND CABLE BETWEEN THE FRAME RAIL AND THE

Recent Complaints

20100729STRUCTURE:FRAME AND MEMBERS

2004 INTERNATIONAL 9900 IX. CONSUMER STATES SEVERAL PROBLEMS WITH THE VEHICLE *TGW THE CONSUMER STATED THE FRAME WAS BENT ON THE RIGHT SIDE, THE CAB AND SLEEPER WAS SITTING SIDEWAYS ON THE FRAME, THE FRAME ON THE FRONT RIGHT SIDE WAS PULLED BACK TO THE LEFT. THE MOTOR WAS SITTING SIDEWAYS IN THE FRAME AND THE DRIVE SHAFT WAS CUT AND WELDED TO LINE UP WITH THE MOTOR AND TRANSMISSION. THE FLOOR WAS CUT AND SEAMED BACK BESIDE THE DRIVER'S SEAT AND PULLED TO THE RIGHT. *JB

Compare 2004INTERNATIONAL9900 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2004 INTERNATIONAL 9900 have?
The 2004 INTERNATIONAL 9900 has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2004 INTERNATIONAL 9900?
Yes, the 2004 INTERNATIONAL 9900 has 1 recall(s). The most common affected component is ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 INTERNATIONAL 9900?
The most-complained component for the 2004 INTERNATIONAL 9900 is STRUCTURE:FRAME AND MEMBERS with 1 complaints. Other frequently reported areas include various components.
Is the 2004 INTERNATIONAL 9900 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.