Total Complaints
1 filings
INTERNATIONAL 9900 · model year
1 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004INTERNATIONAL9900 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 9900 is structure:frame and members with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 22 investigation files overlapping the 2004 9900. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STRUCTURE:FRAME AND MEMBERS | 1 |
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C10, C11, C12, C13, C15 OR C16 ENGINES, THE POSITIVE BATTERY CABLES THAT SUPPLY POWER FROM THE BATTERIES TO THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE ENGINE AND THE STARTER, AN ELECTRICAL GROUND CABLE BETWEEN THE FRAME RAIL AND THE
2004 INTERNATIONAL 9900 IX. CONSUMER STATES SEVERAL PROBLEMS WITH THE VEHICLE *TGW THE CONSUMER STATED THE FRAME WAS BENT ON THE RIGHT SIDE, THE CAB AND SLEEPER WAS SITTING SIDEWAYS ON THE FRAME, THE FRAME ON THE FRONT RIGHT SIDE WAS PULLED BACK TO THE LEFT. THE MOTOR WAS SITTING SIDEWAYS IN THE FRAME AND THE DRIVE SHAFT WAS CUT AND WELDED TO LINE UP WITH THE MOTOR AND TRANSMISSION. THE FLOOR WAS CUT AND SEAMED BACK BESIDE THE DRIVER'S SEAT AND PULLED TO THE RIGHT. *JB
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.