Total Complaints
1 filings
INTERNATIONAL 4000 · model year
1 NHTSA complaints, 1 crash report, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002INTERNATIONAL4000 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 4000 is equipment with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 22 investigation files overlapping the 2002 4000. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EQUIPMENT | 1 |
SUSPENSION:FRONT:HUB
ON CERTAIN HEAVY AND MEDIUM DUTY TRUCKS AND BUSES EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH BENDIX TC-7 TRAILER CONTROL HAND-OPERATED VALVE WITH PUSH-TO-CONNECT FITTINGS. THE DELIVERY PORT IN THE VALVE BODY MAY BE PARTIALLY BLOCKED DUE TO A PROBLEM DURING THE MODING PROCESS.
ELECTRICAL SYSTEM
NAVISTAR IS RECALLING 51,588 HEAVY TRUCKS, COMMERCIAL BUSES AND SCHOOL BUSES MANUFACTURED BETWEEN NOVEMBER 21, 2000 AND MAY 21, 2008, EQUIPPED WITH ONE OR MORE REMOTE POWER MODULES. THE POTTING MATERIAL THAT ENCAPSULATES THE CIRCUIT BOARD OF THE VEHICLE'S REMOTE POWER MODULE MAY NOT SUFFICIENTLY SE
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 4000. THE VEHICLE WAS ATTACHED TO THE BED OF THE TOW TRUCK. THE WINCH POPPED AND CAUSED THE VEHICLE TO ROLL OFF THE BED AND CRASH INTO ANOTHER VEHICLE. NO VEHICLE INFORMATION WAS AVAILABLE.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.