INFINITI QX80 · model year

2019 INFINITI QX80

24 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2019INFINITIQX80 carries 24 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 3/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 QX80 is electrical system with 7 filings, followed by unknown or other (5) and fuel/propulsion system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2019 QX80. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

24
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
2019 INFINITI QX80 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2019 INFINITI QX80. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 3.0 ★
  • Side Crash 5.0 ★
  • Rollover 3.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

24 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 3/5 · Side: 5/5 · Rollover: 3/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM7
UNKNOWN OR OTHER5
FUEL/PROPULSION SYSTEM2
SERVICE BRAKES2
VISIBILITY/WIPER2
BACK OVER PREVENTION: CAMERA SYSTEM2
VEHICLE SPEED CONTROL1
LANE DEPARTURE: BLIND SPOT DETECTION1
EXTERIOR LIGHTING1
ENGINE1

Recalls (1)

19V65400012/09/2019

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio

Recent Complaints

20251025UNKNOWN OR OTHER

The battery in my vehicle continuously dies, leaving me stranded on multiple occasions. This has been occurring since 2024 consistently. In January I had it towed to the dealership since every time I jump the battery, it charges it which in turn causes it to pass their battery test. Since I had it towed while the battery was dead they told me that the battery test failed so I purchased a new battery directly from Infiniti expecting reliability and quality. I started having issues again with my SUV not starting due to a dead battery in July or August 2025. The issue persists, and I have since learned that the 2019 QX80 model is known to have charging system problems that cause premature battery failure. I have to jump my vehicle about 3-5 times a week. Despite bringing this issue to Infiniti’s attention, I have received no meaningful assistance or resolution. This is not only inconvenient but also a serious safety concern. I rely on my vehicle daily, and repeatedly being stranded due

20251006ELECTRICAL SYSTEM

Ongoing failure to start, multiple battery replacements in less than 2 years. Purchased a warranty and of course the vehicle will not replicate its failure to start when it is at the dealership for the warranty claims adjustor to review. Car has had to be towed to the dealership with no resolution even after being there multiple times. Dashlights have gone dim - issues with multiple lights coming on. Dash on order - been waiting months now with no update on when the new dash will arrive. Multiple TSB's have been issued regarding the issues mentioned - TSB ITB19-034b TSB MC-10239504 with no resolution. Infiniti is aware of these issues and has only offered to bypass "jump out" or bypass of the IPDM (Intelligent Power Distribution Module), noting that this action would void my warranty related to that specific issue. This is unacceptable. Infiniti serviced my vehicle in August and September no issues with the battery - but then it failed in October. A new battery had to be purchased i

20250709FUEL/PROPULSION SYSTEM

Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and continues to worsen. It has not been seen by a mechanic or dealership yet since first experiencing.

20231012ENGINE

This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!

20230626ELECTRICAL SYSTEM

Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.

20230607UNKNOWN OR OTHER

I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift solution to get home without suffering more damage. We are 16 hours plus stops away from home.

20220607UNKNOWN OR OTHER

The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.

20210911VISIBILITY/WIPER

The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.

20210911BACK OVER PREVENTION: CAMERA SYSTEM

The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.

20210710LANE DEPARTURE: BLIND SPOT DETECTION

The backup camera cannot see see at nighttime, a real safety issue.

20210710EXTERIOR LIGHTING

The backup camera cannot see see at nighttime, a real safety issue.

20210710BACK OVER PREVENTION: CAMERA SYSTEM

The backup camera cannot see see at nighttime, a real safety issue.

20200919ELECTRICAL SYSTEM

I HAVE HAD THIS VEHICLE FOR A LITTLE OVER A YEAR AND SINCE APRIL, I HAVE BEEN STRANDED IN DIFFERENT PLACES. THE REASON IS BECAUSE I WOULD GO TO GET IN MY CAR AND THE BATTERY WAS COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED, THE DEALERSHIP SAID IT WAS A RECALL ISSUE THAT THEY CLAIMED TO FIX. THIS HAPPENED AGAIN 3 MONTHS LATER, AT NIGHT WITH MY BABY AT THE GROCERY STORE. I WENT TO GET INTO MY CAR AND BATTERY WAS DEAD YET AGAIN. TOOK IT THE DEALERSHIP AND THEY TRIED TO TELL ME IT WAS MY FAULT BECAUSE I DON'T DRIVE IT ENOUGH. MIND YOU, I DRIVE MY VEHICLE EVERY SINGLE DAY TO WORK AND TO DAYCARE ETC. AFTER FIGHTING WITH THEM FOR A WEEK, THEY FINALLY FIXED IT, OR SO I THOUGHT. TODAY, I WENT TO MY SONS SOCCER GAME AND GUESS WHAT, BATTERY DEAD YET AGAIN! I HAVE NEVER IN MY LIFE HAD AN ISSUE LIKE THIS. THIS IS AN 80,000 VEHICLE AND COMPLETELY UNACCEPTABLE TO HAVE HAD THIS HAPPEN 3 TIMES IN 6 MONTHS. I BOUGHT THIS CAR FOR SAFETY PURPOSES FOR ME AND MY BABY, AND IT IS LITERALLY THE EXACT OPPOSI

Mileage: 12,000

20200724UNKNOWN OR OTHER

I WAS DRIVING DOWN THE ROAD, ONLY VEHICLE ON THE HIGHWAY AND IT WAS A CLEAR, HOT, AND SUNNY DAY. I HEARD A LOUD NOISE LIKE A GUNSHOT AND THEN COULD HEAR THE SOUND OF AIR LIKE RIDING WITH THE WINDOW DOWN. I LOOKED AROUND INSIDE MY CAR AND DIDN'T SEE ANYTHING SO I PULLED THE SHADE A LITTLE FROM THE SUNROOF AND IT WAS SHATTERED.

Mileage: 10,000

20200430SERVICE BRAKES

THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT SPEEDS OF 70 MPH WITH NOTHING AROUND. THIS CAUSES A VERY REAL CHANCE OF BEING REAR-ENDED, OR STARTELING THE DRIVER INTO CRASHING.

Mileage: 25,000

20200421ELECTRICAL SYSTEM

MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE FIX OF REPROGRAMMING AN ELECTRICAL MODULE. PER THE LAST COMPLAINT, IT DOESN'T FIX IT. I CALLED THE DEALERSHIP, THEY ARE AWARE OF THE ISSUE. I WAS TOLD THAT DUE TO ALL THE ELECTRONICS IN THE CAR, THERE IS A LARGE DRAW ON THE BATTERY FROM ELECTRONICS AND A LOT NEEDED FOR START UP. WAS TOLD THE QX80 HAS TO BE DRIVEN FOR LIKE 30 MINUTES AFTER YOU START IT UP, JUST TO CHARGE THE BATTERY FOR WHAT DRAW IT TOOK TO START THE ENGINE. ALSO BEING TO

Mileage: 16,000

20200410ELECTRICAL SYSTEM

I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING ELECTRIC GLITCHING . IT TOOK 15 MINUTES OF JUST TRYING TO JUMP IT OFF!!! ANNOYING AND DANGEROUS !! OBVIOUSLY THE RECALL IS NOT FIXING THE ISSUE WITH THIS TRUCK .

Mileage: 34,000

20200217VISIBILITY/WIPER

THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.

20200217UNKNOWN OR OTHER

THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.

20200205ELECTRICAL SYSTEM

ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME IT DIDN'T START. I WAS INITIALLY TOLD IT WAS A BAD BATTERY AND THEN TOLD IT WAS AN ALTERNATOR ISSUE. I HAVE TWO YOUNG CHILDREN AND AM NOW SCARED TO DRIVE THEM IN OUR FAMILY VEHICLE OUT OF FEAR OF BEING STRANDED AGAIN.

Mileage: 10,000

Compare 2019INFINITIQX80 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2019 INFINITI QX80 have?
The 2019 INFINITI QX80 has 24 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2019 INFINITI QX80?
The 2019 INFINITI QX80 received an overall NHTSA safety rating of 4/5, front crash rating of 3/5, side crash rating of 5/5, and rollover rating of 3/5.
Are there any recalls for the 2019 INFINITI QX80?
Yes, the 2019 INFINITI QX80 has 1 recall(s). The most common affected component is BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 INFINITI QX80?
The most-complained component for the 2019 INFINITI QX80 is ELECTRICAL SYSTEM with 7 complaints. Other frequently reported areas include UNKNOWN OR OTHER and FUEL/PROPULSION SYSTEM.
Is the 2019 INFINITI QX80 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2019 INFINITI QX80 has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.