2024 INFINITI QX60

22 complaints filed with NHTSA.

22
Complaints
3
Crashes
0
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
VISIBILITY/WIPER3
ELECTRICAL SYSTEM3
UNKNOWN OR OTHER2
BACK OVER PREVENTION: WARNINGS2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
AIR BAGS1
STRUCTURE:BODY1
ENGINE1
FUEL/PROPULSION SYSTEM1
FORWARD COLLISION AVOIDANCE: WARNINGS1
ENGINE AND ENGINE COOLING1
STEERING1
WHEELS1
SUSPENSION1
SEAT BELTS1

Recalls (3)

24V15400027/02/2024

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improper

24V17600005/03/2024

SEAT BELTS:PRETENSIONER

Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor

23V81400004/12/2023

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Recent Complaints

20251215ELECTRICAL SYSTEM

Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2.Rear driver-side window intermittently lowers by itsel

20251215BACK OVER PREVENTION: WARNINGS

Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2.Rear driver-side window intermittently lowers by itsel

20251215FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2.Rear driver-side window intermittently lowers by itsel

20251215CrashELECTRICAL SYSTEM

I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning did not alert and Automatic Emergency Braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional ADAS safety

20251215CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning did not alert and Automatic Emergency Braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional ADAS safety

20251215CrashBACK OVER PREVENTION: WARNINGS

I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning did not alert and Automatic Emergency Braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional ADAS safety

20251016SEAT BELTS

Our granddaughter was in the 3rd row seat with a seat belt. We think she put the shoulder part behind her back. After she unbuckled, she tried to exit but the seat belt ILR locked her in. The seat belt wrapped around her waist and locked her in. She could not move - or get out. We tried for 30 mins and finally cut the seat belt. If we had had an accident, we could not have gotten her out. Pictures/video's can be downloaded:Here is a link to the Video’s and Pictures. [XXX] INFORMATION REDAC

20250815STEERING

To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. H

20250815WHEELS

To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. H

20250815SUSPENSION

To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. H

20250728ENGINE AND ENGINE COOLING

The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the dipstick was not properly in place. The vehicle was repaired. The contact stated that on another occasion, while driving at an undisclosed speed, the system malfunction message was displayed. The vehicle was towed to the same local d

Mileage: 35,000

20250728ELECTRICAL SYSTEM

The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the dipstick was not properly in place. The vehicle was repaired. The contact stated that on another occasion, while driving at an undisclosed speed, the system malfunction message was displayed. The vehicle was towed to the same local d

Mileage: 35,000

20250620UNKNOWN OR OTHER

Dealer replaced my driver side mirror assembly a few months ago to get rid of the wind whistling noise, but we noted the "new" mirror would vibrate even at a fairly low speed. So took it back to dealer during the 15k mile service. The tech said the mirror had too much play so the dealer ended up replacing the whole mirror assembly. But the newly replaced assembly was also vibrating. Dealer said that there is not much they can do and asked us to call Infinity customer service. Customer servic

20250515VISIBILITY/WIPER

Distorted view through the windshield. When looking at lights, double image is visible. This is especially pronounced at nights, causing poor visibility and eye strain. This issue seems to be isolated to vehicles with heads up display, because of the lamination.

20250515FORWARD COLLISION AVOIDANCE: WARNINGS

Distorted view through the windshield. When looking at lights, double image is visible. This is especially pronounced at nights, causing poor visibility and eye strain. This issue seems to be isolated to vehicles with heads up display, because of the lamination.

20250130VISIBILITY/WIPER

On multiple 2024 Infiniti QX60 vehicles (test drives, my vehicle, loaner vehicle), the driver-side door rearview mirror glass vibrates under all driving conditions. This can blur the image and is unsafe during lane changes. Note that the passenger-side door mirror glass does NOT vibrate. It appears to be an isolator issue on only the driver-side door mirror. The problem was investigated and confirmed at an authorized Infiniti dealership (Coulter Infiniti) but they stated that all 2024 QX60 e

20241128VISIBILITY/WIPER

In moderate to heavy rain, the windshield wiper pushes water onto the drivers side window. This water then streaks diagonally down across the window, blurring the view through the drivers side mirror. I experienced this in two cars, once on the test drive on [XXX] in Dublin, and once driving through the [XXX] in rainy conditions. Rain is when you need visibility to be good. I have not experienced this in any other car I have driven. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

20240911UNKNOWN OR OTHER

Front portion of panoramic sunroof exploded while driving on the highway. No known debris hit the sunroof and there were no cars near me, and I was in open air (not under an overpass).

20240715ENGINE

While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AN

20240715FUEL/PROPULSION SYSTEM

While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AN