INFINITI QX60 · model year

2024 INFINITI QX60

22 NHTSA complaints, 3 crash reports, and 3 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2024INFINITIQX60 carries 22 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 QX60 is visibility/wiper with 3 filings, followed by electrical system (3) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2024 QX60. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

22
Complaints
3
Crashes
0
Fires
1
Injuries
0
Deaths
2024 INFINITI QX60 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 INFINITI QX60. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

22 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
VISIBILITY/WIPER3
ELECTRICAL SYSTEM3
UNKNOWN OR OTHER2
BACK OVER PREVENTION: WARNINGS2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
AIR BAGS1
STRUCTURE:BODY1
ENGINE1
FUEL/PROPULSION SYSTEM1
FORWARD COLLISION AVOIDANCE: WARNINGS1
ENGINE AND ENGINE COOLING1
STEERING1
WHEELS1
SUSPENSION1
SEAT BELTS1

Recalls (3)

24V15400027/02/2024

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improper

24V17600005/03/2024

SEAT BELTS:PRETENSIONER

Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor

23V81400004/12/2023

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Recent Complaints

20251215ELECTRICAL SYSTEM

Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2.Rear driver-side window intermittently lowers by itself (electrical), creating distraction and a safety/security risk. 3.Side mirror intermittently fails to unfold/open, reducing rear/side visibility. 4.Water intrusion into cabin from top of front passenger door area during rain/car washes, causing staining/odor and raising concern for electrical components/safe operation. 5.Panoramic sunroof creaking noise when closed (driver distraction); prior service attempt (~2 days) did not resolve. 6.ADAS concerns: Automatic Emergency Braking and Parking Col

20251215BACK OVER PREVENTION: WARNINGS

Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2.Rear driver-side window intermittently lowers by itself (electrical), creating distraction and a safety/security risk. 3.Side mirror intermittently fails to unfold/open, reducing rear/side visibility. 4.Water intrusion into cabin from top of front passenger door area during rain/car washes, causing staining/odor and raising concern for electrical components/safe operation. 5.Panoramic sunroof creaking noise when closed (driver distraction); prior service attempt (~2 days) did not resolve. 6.ADAS concerns: Automatic Emergency Braking and Parking Col

20251215FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after prior dealer visit on 06/03–06/04/2025”). 2.Rear driver-side window intermittently lowers by itself (electrical), creating distraction and a safety/security risk. 3.Side mirror intermittently fails to unfold/open, reducing rear/side visibility. 4.Water intrusion into cabin from top of front passenger door area during rain/car washes, causing staining/odor and raising concern for electrical components/safe operation. 5.Panoramic sunroof creaking noise when closed (driver distraction); prior service attempt (~2 days) did not resolve. 6.ADAS concerns: Automatic Emergency Braking and Parking Col

20251215CrashELECTRICAL SYSTEM

I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning did not alert and Automatic Emergency Braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional ADAS safety concern (near-miss / repeated events): During the first year of ownership, on at least two occasions while using Intelligent Cruise Control / driver assist (steering assist) on a highway, when the vehicle ahead braked, my vehicle did not slow down or brake as expected and continued approaching at the prior speed. I had to brake immediately and steer to avoid a collision. No crash or injuries occurred. Similar instances have occurred additional times; however, I was monitoring the system and man

20251215CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning did not alert and Automatic Emergency Braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional ADAS safety concern (near-miss / repeated events): During the first year of ownership, on at least two occasions while using Intelligent Cruise Control / driver assist (steering assist) on a highway, when the vehicle ahead braked, my vehicle did not slow down or brake as expected and continued approaching at the prior speed. I had to brake immediately and steer to avoid a collision. No crash or injuries occurred. Similar instances have occurred additional times; however, I was monitoring the system and man

20251215CrashBACK OVER PREVENTION: WARNINGS

I am submitting this to supplement NHTSA Complaint No. 11704996 regarding a 2024 INFINITI QX60. Current mileage approx. 31,500. No injuries. Crash/Incident (property damage only): Within the first 2 months of ownership, while backing into a parking space at a grocery store parking lot, the Parking Collision Warning did not alert and Automatic Emergency Braking did not activate. I struck a shopping cart I did not see, causing minor damage/dent to the liftgate (no injuries). Additional ADAS safety concern (near-miss / repeated events): During the first year of ownership, on at least two occasions while using Intelligent Cruise Control / driver assist (steering assist) on a highway, when the vehicle ahead braked, my vehicle did not slow down or brake as expected and continued approaching at the prior speed. I had to brake immediately and steer to avoid a collision. No crash or injuries occurred. Similar instances have occurred additional times; however, I was monitoring the system and man

20251016SEAT BELTS

Our granddaughter was in the 3rd row seat with a seat belt. We think she put the shoulder part behind her back. After she unbuckled, she tried to exit but the seat belt ILR locked her in. The seat belt wrapped around her waist and locked her in. She could not move - or get out. We tried for 30 mins and finally cut the seat belt. If we had had an accident, we could not have gotten her out. Pictures/video's can be downloaded:Here is a link to the Video’s and Pictures. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250815STEERING

To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. However, the condition of the removed front tires tells a different story. The tires show extreme treadwear down to the internal cords, a clear indication of prolonged misalignment or defective suspension geometry. This level of degradation is not consistent with normal wear and tear on a vehicle with fewer than 17,000 miles. It compromised steering control and posed a serious safety risk, making it difficult to maintain lane position and safe handling. I believe this issue may reflect a broader

20250815WHEELS

To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. However, the condition of the removed front tires tells a different story. The tires show extreme treadwear down to the internal cords, a clear indication of prolonged misalignment or defective suspension geometry. This level of degradation is not consistent with normal wear and tear on a vehicle with fewer than 17,000 miles. It compromised steering control and posed a serious safety risk, making it difficult to maintain lane position and safe handling. I believe this issue may reflect a broader

20250815SUSPENSION

To Whom It May Concern, I am submitting this letter to formally report a safety-related defect involving my leased Infiniti vehicle, serviced at Edison Infiniti in New Jersey on August 1, 2025. Despite reporting excessive tire wear and a persistent pull to the right, the dealership concluded that the alignment was within factory specifications and attributed the damage solely to a lack of tire rotation. Based on this assessment, I paid out of pocket for a wheel alignment and replacement tires. However, the condition of the removed front tires tells a different story. The tires show extreme treadwear down to the internal cords, a clear indication of prolonged misalignment or defective suspension geometry. This level of degradation is not consistent with normal wear and tear on a vehicle with fewer than 17,000 miles. It compromised steering control and posed a serious safety risk, making it difficult to maintain lane position and safe handling. I believe this issue may reflect a broader

20250728ENGINE AND ENGINE COOLING

The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the dipstick was not properly in place. The vehicle was repaired. The contact stated that on another occasion, while driving at an undisclosed speed, the system malfunction message was displayed. The vehicle was towed to the same local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired, but another failure occurred. The contact stated that the smoke alarm had alerted her to an issue. While the vehicle was parked in the garage and unattended, the engine overheated. The Fire Department was called to the scene and detected smoke coming from the engine. The internal temperature of the vehicle was 168 degrees. The vehicle was towed to the same local dealer, who determined

Mileage: 35,000

20250728ELECTRICAL SYSTEM

The contact owns a 2024 Infiniti QX60. The contact stated that while driving at 35 MPH, the vehicle experienced electronic malfunctions with unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the dipstick was not properly in place. The vehicle was repaired. The contact stated that on another occasion, while driving at an undisclosed speed, the system malfunction message was displayed. The vehicle was towed to the same local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired, but another failure occurred. The contact stated that the smoke alarm had alerted her to an issue. While the vehicle was parked in the garage and unattended, the engine overheated. The Fire Department was called to the scene and detected smoke coming from the engine. The internal temperature of the vehicle was 168 degrees. The vehicle was towed to the same local dealer, who determined

Mileage: 35,000

20250620UNKNOWN OR OTHER

Dealer replaced my driver side mirror assembly a few months ago to get rid of the wind whistling noise, but we noted the "new" mirror would vibrate even at a fairly low speed. So took it back to dealer during the 15k mile service. The tech said the mirror had too much play so the dealer ended up replacing the whole mirror assembly. But the newly replaced assembly was also vibrating. Dealer said that there is not much they can do and asked us to call Infinity customer service. Customer service said that that vibration is considering within engineering spec and they are not willing to do anything about it. The vibration is very annoying - the shaking mirror is just a distraction.

20250515VISIBILITY/WIPER

Distorted view through the windshield. When looking at lights, double image is visible. This is especially pronounced at nights, causing poor visibility and eye strain. This issue seems to be isolated to vehicles with heads up display, because of the lamination.

20250515FORWARD COLLISION AVOIDANCE: WARNINGS

Distorted view through the windshield. When looking at lights, double image is visible. This is especially pronounced at nights, causing poor visibility and eye strain. This issue seems to be isolated to vehicles with heads up display, because of the lamination.

20250130VISIBILITY/WIPER

On multiple 2024 Infiniti QX60 vehicles (test drives, my vehicle, loaner vehicle), the driver-side door rearview mirror glass vibrates under all driving conditions. This can blur the image and is unsafe during lane changes. Note that the passenger-side door mirror glass does NOT vibrate. It appears to be an isolator issue on only the driver-side door mirror. The problem was investigated and confirmed at an authorized Infiniti dealership (Coulter Infiniti) but they stated that all 2024 QX60 experience the same issue and it is normal. I stated it is not normal and a defect that needs to be addressed. There is currently no fix available.

20241128VISIBILITY/WIPER

In moderate to heavy rain, the windshield wiper pushes water onto the drivers side window. This water then streaks diagonally down across the window, blurring the view through the drivers side mirror. I experienced this in two cars, once on the test drive on [XXX] in Dublin, and once driving through the [XXX] in rainy conditions. Rain is when you need visibility to be good. I have not experienced this in any other car I have driven. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20240911UNKNOWN OR OTHER

Front portion of panoramic sunroof exploded while driving on the highway. No known debris hit the sunroof and there were no cars near me, and I was in open air (not under an overpass).

20240715ENGINE

While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AND WAS INFORMED TO CHECK FUEL PRESSURE AND FUEL PRESSURE BLEED OFF DUE TO SIMILAR CASES EXHIBITING SAME CONDITIONS. FOUND LPFP TO BE ONLY PRODUCING 45PSI AT IDLE AND IMMEDIATE BLEED OFF WHEN VEHICLE SHUT OFF. CAUSING CAR TO SHIFT INTO NEUTRAL AS FAIL SAFE * REPLACE LOW PRESSURE FUEL PUMP PER TECHLINE RECOMMENDATION"

20240715FUEL/PROPULSION SYSTEM

While at a stop in DRIVE, the car would automatically shift itself into Neutral without warning. When I contacted the dealer, they were aware of this issue in other vehicles. I brough the car in for service and in the description of the work, the mention that they knew where to address the problem, as it is a known issue. The dealership stated, "PREFORMED BATTERY PERFORMANCE TEST PER PREVIOUS TECH LINE CASES WITH SIMILAR ISSUES. BATTERY PASSED TEST WITH CPX900 AND DCA8000. CONTACTED TECHLINE AND WAS INFORMED TO CHECK FUEL PRESSURE AND FUEL PRESSURE BLEED OFF DUE TO SIMILAR CASES EXHIBITING SAME CONDITIONS. FOUND LPFP TO BE ONLY PRODUCING 45PSI AT IDLE AND IMMEDIATE BLEED OFF WHEN VEHICLE SHUT OFF. CAUSING CAR TO SHIFT INTO NEUTRAL AS FAIL SAFE * REPLACE LOW PRESSURE FUEL PUMP PER TECHLINE RECOMMENDATION"

Compare 2024INFINITIQX60 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2024 INFINITI QX60 have?
The 2024 INFINITI QX60 has 22 NHTSA complaints, 3 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What is the safety rating for the 2024 INFINITI QX60?
The 2024 INFINITI QX60 received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 INFINITI QX60?
Yes, the 2024 INFINITI QX60 has 3 recall(s). The most common affected component is AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 INFINITI QX60?
The most-complained component for the 2024 INFINITI QX60 is VISIBILITY/WIPER with 3 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and UNKNOWN OR OTHER.
Is the 2024 INFINITI QX60 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 INFINITI QX60 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.