Total Complaints
14 filings
INFINITI QX56 · model year
14 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009INFINITIQX56 carries 14 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 QX56 is suspension with 3 filings, followed by electrical system (2) and fuel/propulsion system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2009 QX56. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
14 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION | 3 |
| ELECTRICAL SYSTEM | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
| AIR BAGS | 1 |
| STRUCTURE:BODY | 1 |
| STRUCTURE:BODY:TRUNK LID | 1 |
| SERVICE BRAKES | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| EXTERIOR LIGHTING | 1 |
| STEERING | 1 |
| FUEL SYSTEM, OTHER | 1 |
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
NISSAN IS RECALLING CERTAIN FRONT AND REAR LOWER LINKS, P/NOS. 54501ZQ00A, 54500ZQ00A, 551A1ZQ00A, 551A0ZQ00A , 54501EA00A, 54500EA00A, 551A1EA500, 551A0EA500, 54501ZR00A, AND 54500ZR00A, SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010 AS REPLACEMENT PARTS FOR MODEL YEAR 2004 THROUGH 2010 TITAN, ARM
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 TITAN, ARMADA, AND INFINITI QX56, AND MODEL YEAR 2008-2009 NISSAN QUEST VEHICLES. THE BRAKE PEDAL PIVOT PIN END WAS NOT SPIN-FORMED TO SPECIFICATION DURING THE MANUFACTURING PROCESS OF THE BRAKE PEDAL ASSEMBLY. THE PIVOT PIN COULD SLIDE AND CAUSE TH
The contact owns a 2009 Infiniti QX56. The contact stated while driving 65 MPH, the fuel gauge indicated that there was no fuel remaining, and the vehicle lost motive power and stalled. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 10V074000 (Fuel System, Other). The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in the recall. The failure mileage was 156,193.
Mileage: 156,193
The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.
Mileage: 167,000
The contact owns a 2009 Infiniti QX56. The contact while driving approximately 25 MPH, there was swaying in the rear of the vehicle. The contact also stated that the fuel gauge was not operating properly after the fuel tank was filler. Additionally, there was an unknown failure with the rear suspension. The tire failure warning light was illuminated. The contact stated that an independent mechanic diagnosed the vehicle with rear suspension failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V402000 (Suspension, Steering). The approximately failure mileage was 167,000.
Mileage: 167,000
I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELI
Mileage: 161,996
I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELI
Mileage: 161,996
I WAS DRIVING ON INTERSTATE 435 W. IN KANSAS CITY KANSAS. IT WAS ABOUT 4:15 AM TRAVELING AT 70-72 MPH MY VISIBILITY WAS OK BUT I THOUGHT THAT IF I USE MY HIGHBEAM IT WOULD BE BETTER. AS SOON AS I CLICKED HIGH BEAM ON MY CAR INSTANTLY TURNED OFF. MY HEADLIGHTS MY INTERIOR LIGHTS AND MY RADIO POWERED OFF. AS A PANIC REACTION SINCE I HAD ZERO VISIBILITY AND IT WAS DARK OUTSIDE MY FOOT THE BRAKES. AS I REMEMBER MY SIBAL HAD ALREADY TIGHTENED UP BEFORE HITTING THE BRAKES BUT BEFORE I COULD REALIZE IT MY CAR PART POWERED BACK ON BY ITSELF WITHOUT ME DOING ANYTHING I LOOK AT MY SPEEDOMETER AND I WAS GOING ABOUT 67-69. WHEN MY CAR POWERED ON IT SEEMS AS IF IT REZONED AS IF NOTHING HAD HAPPENED NOW I BELIEVE IF I WAS IN KANSAS CITY KANSAS RUSH-HOUR I WOULD HAVE CAUSED A SEVERE ACCIDENT . EVEN THOUGH IT WAS MAYBE FOR A SECOND OR TWO THAT MY CAR HAD POWERED OFF IT WAS MORE THAT MY CAR CAME TO A COMPLETE STOP AND I BELIEVE WITH EVERYTHING THAT WAS ELECTRICAL THEY HAVE POWER IT OFF I DON'T BELI
Mileage: 161,996
MY 2009 INFINITI QX56 HAS A SERIOUS ISSUE WITH THE REAR SUSPENSION THAT STARTED ABOUT A YEAR AFTER I GOT THE CAR WHEN IT WAS AT ABOUT 100,000 MILES AND HAS GOTTEN WORSE, EVEN THOUGH REPAIR SHOPS AND DEALER KEEP TELLING ME IT'S 'FINE'... WHEN TRAVELING DOWN THE HIGHWAY AT SPEEDS OVER 50MPH, IF I HIT OR DRIVE OVER ANY BUMP OR POTHOLE OR DIP OR UNEVEN PAVEMENT, THE BACKEND OF THE CAR FEELS LIKE IT IS GOING TO FISHTAIL OR SWING OUT OF CONTROL AND HAS GOTTEN WORSE. NOW, AT SLOW SPEEDS WHEN I HIT ANY OF THE AFOREMENTIONED TYPICAL ROAD / PAVEMENT ISSUES, THE BACK END SOUNDS LIKE IT IS SLAMMING DOWN ON ITSELF. ALSO, THE BRAKES NOW SOMETIMES FEEL LIKE THE PEDAL IS "LOOSE" AND GOES NEARLY TO THE FLOOR. IF I PUMP THE BRAKE AGAIN, IT GOES BACK TO NORMAL. I HAVE TAKEN THE VEHICLE IN AND BEEN TOLD THE "BRAKES ARE JUST FINE" AND THEY ACT LIKE THEY DON'T KNOW WHAT I AM TALKING ABOUT. THE SAME WITH THE SUSPENSION, EXCEPT FOR NOW THERE IS A "TINGING" SOUND SOMETIMES UPON STARTING OR ACCELERATING. TH
Mileage: 100,000
MY 2009 INFINITI QX56 HAS A SERIOUS ISSUE WITH THE REAR SUSPENSION THAT STARTED ABOUT A YEAR AFTER I GOT THE CAR WHEN IT WAS AT ABOUT 100,000 MILES AND HAS GOTTEN WORSE, EVEN THOUGH REPAIR SHOPS AND DEALER KEEP TELLING ME IT'S 'FINE'... WHEN TRAVELING DOWN THE HIGHWAY AT SPEEDS OVER 50MPH, IF I HIT OR DRIVE OVER ANY BUMP OR POTHOLE OR DIP OR UNEVEN PAVEMENT, THE BACKEND OF THE CAR FEELS LIKE IT IS GOING TO FISHTAIL OR SWING OUT OF CONTROL AND HAS GOTTEN WORSE. NOW, AT SLOW SPEEDS WHEN I HIT ANY OF THE AFOREMENTIONED TYPICAL ROAD / PAVEMENT ISSUES, THE BACK END SOUNDS LIKE IT IS SLAMMING DOWN ON ITSELF. ALSO, THE BRAKES NOW SOMETIMES FEEL LIKE THE PEDAL IS "LOOSE" AND GOES NEARLY TO THE FLOOR. IF I PUMP THE BRAKE AGAIN, IT GOES BACK TO NORMAL. I HAVE TAKEN THE VEHICLE IN AND BEEN TOLD THE "BRAKES ARE JUST FINE" AND THEY ACT LIKE THEY DON'T KNOW WHAT I AM TALKING ABOUT. THE SAME WITH THE SUSPENSION, EXCEPT FOR NOW THERE IS A "TINGING" SOUND SOMETIMES UPON STARTING OR ACCELERATING. TH
Mileage: 100,000
TL* THE CONTACT OWNS A 2009 INFINITI QX56. AFTER GROCERY SHOPPING, THE CONTACT OPENED THE TRUNK WITH THE REMOTE. WHILE PUTTING THE GROCERIES INSIDE THE TRUNK, THE TRUNK AUTOMATICALLY CLOSED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE TRUNK FROM FALLING DOWN WITH HER HANDS. THE DEALER (GLENDALE INFINITI, 812 S BRAND BLVD, GLENDALE, CA 91204) WAS CONTACTED AND STATED THAT IT WAS NOT PART OF THE STANDARD CHECKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
TL* THE CONTACT OWNS A 2009 INFINITI QX56. AFTER GROCERY SHOPPING, THE CONTACT OPENED THE TRUNK WITH THE REMOTE. WHILE PUTTING THE GROCERIES INSIDE THE TRUNK, THE TRUNK AUTOMATICALLY CLOSED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE TRUNK FROM FALLING DOWN WITH HER HANDS. THE DEALER (GLENDALE INFINITI, 812 S BRAND BLVD, GLENDALE, CA 91204) WAS CONTACTED AND STATED THAT IT WAS NOT PART OF THE STANDARD CHECKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Mileage: 110,000
THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VE
THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VE
THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VE
MY CAR RAN OUT OF GAS ON THE FREEWAY. THE FUEL GAUGE STILL READ 1/4. I HAVE NOTICED THIS SEVERAL TIMES, THAT I KNOW I AM NEAR EMPTY BASED ON MILEAGE BUT MY GAS GAUGE STILL READS 1/4. I FOUND A RECALL ON-LINE THAT STATES THAT THIS CAR IS AFFECTED BUT WHEN I CONTACT NISSAN NA AND MY DEALER, BOTH SAY, BASED ON MY VIN, THERE IS NO RECALL. THIS IS WHAT I FOUND ONLINE: RECALL ID # 68281 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM RECALL DATE: MAR 03, 2010 MODEL AFFECTED: 2009 INFINITI QX56 SUMMARY: NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY. CONSEQUENCES: THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH. REMEDY: DEALERS WILL REPLACE THE FUEL SENDER UNIT INSIDE THE FUEL TANK WITH A NEW IMPROVED SENDER CARD. THIS SERVICE
Mileage: 90,000
Complete loss of motive power due to engine failure
Occupant Classification System Failure
Improper Frontal Air Bag Deployment
Steering column separation
Collision Mitigation System Malfunction
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.