INFINITI QX55 · model year

2023 INFINITI QX55

4 NHTSA complaints, and 1 recall campaign listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023INFINITIQX55 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 4/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2023 QX55 is seats with 1 filings, followed by unknown or other (1) and power train (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 1 NHTSA recall campaign listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 7 investigation files overlapping the 2023 QX55. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

4 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 - Not rated · Front: 4/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
SEATS1
UNKNOWN OR OTHER1
POWER TRAIN1
ENGINE1

Recalls (1)

23V18700020/03/2023

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Recent Complaints

20250706POWER TRAIN

Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and it was flatbed towed to Fort Wayne (Indiana) Infiniti, and the following diagnosis was yielded: CONNECTING ROD BEARING FAILURE FROM CYLINDER 4 - CONTAMINATED OIL CONTROL SYSTEM. INTERNAL FAILURE OF CONNECTING ROD BEARING. TURBOCHARGER OIL FEED LINE HAS METAL PIECES IN TURBOCHARGER. REPLACEMENT OF LONG ENGINE AND TURBOCHARGER ASSEMBLY REQUIRED. Nissan is trying to get away with recalling just a few of these. It is a design flaw; not an issue wi

20250706ENGINE

Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and it was flatbed towed to Fort Wayne (Indiana) Infiniti, and the following diagnosis was yielded: CONNECTING ROD BEARING FAILURE FROM CYLINDER 4 - CONTAMINATED OIL CONTROL SYSTEM. INTERNAL FAILURE OF CONNECTING ROD BEARING. TURBOCHARGER OIL FEED LINE HAS METAL PIECES IN TURBOCHARGER. REPLACEMENT OF LONG ENGINE AND TURBOCHARGER ASSEMBLY REQUIRED. Nissan is trying to get away with recalling just a few of these. It is a design flaw; not an issue wi

20250611UNKNOWN OR OTHER

Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is dangerous because I am often on a freeway and engaged in a business call, and I must rapidly either switch to using my handset or change to “speaker” mode on the phone in mid-call while driving. This has happened every time I have used this vehicle over the past two years, and I have taken it to the dealer (which is an excellent dealer (Sewell) that has an otherwise perfect service record. I am convinced Sewell has done nothing wrong. This has also happened on several other Infiniti models with my prior iPhones (different models with earlier versions of OS). I have been told in years past by Infiniti service corporate representatives in the past that there is an incompatibility between Infini

20230330SEATS

Rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage Infiniti consumer affairs case number 48556761 I have filed complaint

Compare 2023INFINITIQX55 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2023 INFINITI QX55 have?
The 2023 INFINITI QX55 has 4 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2023 INFINITI QX55?
The 2023 INFINITI QX55 received an overall NHTSA safety rating of Not Rated/5, front crash rating of 4/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2023 INFINITI QX55?
Yes, the 2023 INFINITI QX55 has 1 recall(s). The most common affected component is LATCHES/LOCKS/LINKAGES:DOORS:LOCK. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 INFINITI QX55?
The most-complained component for the 2023 INFINITI QX55 is SEATS with 1 complaints. Other frequently reported areas include UNKNOWN OR OTHER and POWER TRAIN.
Is the 2023 INFINITI QX55 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 INFINITI QX55 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2023 INFINITI QX55; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.