Total Complaints
4 filings
INFINITI QX55 · model year
4 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023INFINITIQX55 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 4/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 QX55 is seats with 1 filings, followed by unknown or other (1) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2023 QX55. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SEATS | 1 |
| UNKNOWN OR OTHER | 1 |
| POWER TRAIN | 1 |
| ENGINE | 1 |
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and it was flatbed towed to Fort Wayne (Indiana) Infiniti, and the following diagnosis was yielded: CONNECTING ROD BEARING FAILURE FROM CYLINDER 4 - CONTAMINATED OIL CONTROL SYSTEM. INTERNAL FAILURE OF CONNECTING ROD BEARING. TURBOCHARGER OIL FEED LINE HAS METAL PIECES IN TURBOCHARGER. REPLACEMENT OF LONG ENGINE AND TURBOCHARGER ASSEMBLY REQUIRED. Nissan is trying to get away with recalling just a few of these. It is a design flaw; not an issue wi
Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and it was flatbed towed to Fort Wayne (Indiana) Infiniti, and the following diagnosis was yielded: CONNECTING ROD BEARING FAILURE FROM CYLINDER 4 - CONTAMINATED OIL CONTROL SYSTEM. INTERNAL FAILURE OF CONNECTING ROD BEARING. TURBOCHARGER OIL FEED LINE HAS METAL PIECES IN TURBOCHARGER. REPLACEMENT OF LONG ENGINE AND TURBOCHARGER ASSEMBLY REQUIRED. Nissan is trying to get away with recalling just a few of these. It is a design flaw; not an issue wi
Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is dangerous because I am often on a freeway and engaged in a business call, and I must rapidly either switch to using my handset or change to âspeakerâ mode on the phone in mid-call while driving. This has happened every time I have used this vehicle over the past two years, and I have taken it to the dealer (which is an excellent dealer (Sewell) that has an otherwise perfect service record. I am convinced Sewell has done nothing wrong. This has also happened on several other Infiniti models with my prior iPhones (different models with earlier versions of OS). I have been told in years past by Infiniti service corporate representatives in the past that there is an incompatibility between Infini
Rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage Infiniti consumer affairs case number 48556761 I have filed complaint
Complete loss of motive power due to engine failure
Occupant Classification System Failure
Improper Frontal Air Bag Deployment
Steering column separation
Collision Mitigation System Malfunction
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.