Total Complaints
69 filings
INFINITI QX4 · model year
69 NHTSA complaints, 9 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1999INFINITIQX4 carries 69 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 9 crashes, 2 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1999 QX4 is steering with 9 filings, followed by suspension (7) and suspension:front (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 7 investigation files overlapping the 1999 QX4. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
69 filings
Crashes Reported
9 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 9 |
| SUSPENSION | 7 |
| SUSPENSION:FRONT | 7 |
| STRUCTURE:FRAME AND MEMBERS | 4 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP | 3 |
| STRUCTURE:BODY | 3 |
| ELECTRICAL SYSTEM | 3 |
| FUEL SYSTEM, GASOLINE | 2 |
| STRUCTURE | 2 |
| STEERING:COLUMN | 2 |
| UNKNOWN OR OTHER | 2 |
| POWER TRAIN | 2 |
| POWER TRAIN:DRIVELINE:DRIVESHAFT | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| AIR BAGS:FRONTAL | 1 |
Unknown. Steering is rough. Sounds
Unknown. Steering is rough. Sounds
Unknown. Steering is rough. Sounds
Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.
Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.
Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.
TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT STRUT HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *BF CONSUMER STATED INFINITY CONTACTED AND WAS TOLD THERE WAS NO OPEN CASE FOR HIS VEHICLE FOR MY VEHICLEAS THE RECALL HAD ALREADY BEEN SERVICED IN 2008. I BROUGHT THE CAR IN AND THEY REPAIRED IT COMPLETELY WITH A BRACKET AND FIBERGLASS REPAIR KIT.*JB
Mileage: 160,000
TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT STRUT HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *BF CONSUMER STATED INFINITY CONTACTED AND WAS TOLD THERE WAS NO OPEN CASE FOR HIS VEHICLE FOR MY VEHICLEAS THE RECALL HAD ALREADY BEEN SERVICED IN 2008. I BROUGHT THE CAR IN AND THEY REPAIRED IT COMPLETELY WITH A BRACKET AND FIBERGLASS REPAIR KIT.*JB
Mileage: 160,000
JUST BOUGHT THE CAR USED 5 MONTHS AGO AND IT'S NOT WORKING DUE TO STRUT HOUSING AND FUEL FILLER TUBE RECALLS. I'M DISABLED AND HOMELESS CURRENTLY AND WITHOUT THE ABILITY TO DRIVE MY VEHICLE.
Mileage: 200,000
JUST BOUGHT THE CAR USED 5 MONTHS AGO AND IT'S NOT WORKING DUE TO STRUT HOUSING AND FUEL FILLER TUBE RECALLS. I'M DISABLED AND HOMELESS CURRENTLY AND WITHOUT THE ABILITY TO DRIVE MY VEHICLE.
Mileage: 200,000
ODOMETER NOT OPERATING - NOT FUNCTIONING AT ALL
Mileage: 214,000
WHILE ON VACATION WITH THE ENTIRE FAMILY IN THE VEHICLE AND TRAVELING DOWN THE TURNPIKE AT 75MPH I STARTED DOWN A INCLINE WITH THE CRUISE CONTROL ON AND WHEN THE MOTOR STARTED COASTING OR NOT UNDER LOAD THE REAR END STARTED TO SHAKE SIDE TO SIDE SO BAD THAT I HAD TO GET ON THE BRAKES AND SLOW DOWN TO 35 MPH AND THEN IT STARTED TO DO IT A THIS SPEED ALSO (ANYTIME NOT UNDER LOAD FROM GAS PETAL IT STARTS TO WOBBLE. FOUND THE PROBLEM TO BE THE REAR TRACK ARM BUSHINGS WHERE INSTALLED TO MAKE THEM FAIL BY NISSAN,. THE BUSHING ARUNDER SHEAR LOAD AS WELL AS TENSION LOAD. NOT A GOOD SET UP. COST TO FIX $1000.00 ($245.00 IN PARTS AND $705.00 IN LABOR TO REMOVE AND REPLACE. NISSAN HAS A SERVICE BULLETIN BUT REFUSES TO REPLACE OR EVEN HELP WITH THE COST OF THIS DEADLY PROBLEM. *TR
Mileage: 190,000
TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT BOTH REAR EXTERIOR AND INTERIOR DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
ON NOV. 4TH, 2013, I WAS DRIVING MY CHILD TO SCHOOL. I BEGAN TO TURN LEFT & THE CAR SUDDENLY JERKED US TO THE LEFT & THEN WENT OUT OF CONTROL. AS WE WERE JERKED TO THE LEFT, I FELT THE STEERING WHEEL JERK AND THEN IT STARTED SPINNING LIKE A TOP. THERE WAS NO WAY TO CONTROL THE STEERING. WE SLAMMED INTO AN EMBANKMENT AND MY 7 YR OLD DAUGHTER HIT HER HEAD. ONCE WE GOT HOME, I CONTACTED A MECHANIC WHO SAID THAT HE THOUGHT THERE WAS A RECALL SO I CONTACTED NISSAN. THEY SAID THERE WAS A RECALL ON "SOME" OF THE 1999 NISSAN INFINITIS, BUT HAD NO WAY OF KNOWING IF MINE WAS ONE OF THEM. I CONTACTED THE MECHANIC WHO SAID TO GIVE NISSAN MY VIN AND THEY SHOULD BE ABLE TO GIVE ME MORE INFO. CALLED NISSAN BACK AND THEY WERE EXTREMELY RUDE AND SAID THEY HAD ALREADY DISCUSSED THIS WITH ME THE PREVIOUS DAY. I TOLD THEM THAT A MECHANIC HAD TOLD ME TO CALL BACK & GIVE THEM MY VIN, SO I DID. SHE STILL WOULD NOT HELP. I ASKED TO SPEAK TO A MANAGER AND SHE SAID THAT I WAS NOT A "CASE" SO I WOULD NOT BE ALLO
Mileage: 136,869
1. STEREO AMPLIFIER FUSE BLEW. (15 AMP) 2. FUSE REPLACED 3. WHILE DRIVING THE CAR SMELLED SMOKE. 4. ALL DASH LIGHTS AND ELECTRICAL SYSTEM WENT BLACK. 5. SMOKE STARTED COMING FROM UNDER THE DASH BOARD. 6. CAR REMAINED RUNNING, HEAD LIGHTS FUNCTIONED. 7. AFTER TURNING THE CAR OFF, LARGE AMOUNTS OF SMOKE CAME FROM BEHIND AND UNDER THE DASH BOARD. 8. CAR WOULD NOT START AND ALL ELECTRICAL SYSTEM NON RESPONSIVE. 9. INSPECTION OF DASH WIRING HARNESS REVEALED EXTREME MELTING AND DAMAGE TO INTERIOR WIRING HARNESS IN THE AREA OF THE FUSE BOX AND ALL CONNECTIONS TO ELECTRICAL SYSTEMS. 10. VEHICLE IS COMPLETELY INOPERABLE AND AT DEALER FOR INSPECTION AND POSSIBLE REPAIR. 11. COMPLICATION VEHICLE WAS MANUFACTURED FOR NISSAN NORTH AMERICA AND IS NOW REGISTERED AND DRIVEN IN THE MIDDLE EAST (MANAMA, BAHRAIN) NOT SURE IF NISSAN MIDDLE EAST WILL BE AWARE OF ANY RECALLS OR PROBLEMS WITH NORTH AMERICAN SPECIFICATIONS. I AM FROM THE USA AND THE PRESENT OWNER OF THE VEHICLE, SUBMITTED BECAUSE
Mileage: 160,000
TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE HEARD A RATTLING AND SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. FOUR MONTHS LATER THE BRAKE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE STRUT HOUSING TOWER DROPPED AND DAMAGED THE BRAKE LINE, CAUSING BRAKE FLUID TO DRAIN OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT) BUT THE DEALER REFUSED TO REPAIR THE VEHICLE AS THEY HAD PREVIOUSLY REPAIRED THE DRIVER'S SIDE UNDER THE SAME RECALL A YEAR EARLIER. THE MANUFACTURER WAS NOTIFIED AND STATED THE REPAIR WOULD NOT BE COVERED BECAUSE THE BRAKE LINE WAS NOT ASSOCIATED WITH THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 182,491 AND THE CURRENT MILEAGE WAS 187,257.
Mileage: 182,491
TL* THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE HEARD A RATTLING AND SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. FOUR MONTHS LATER THE BRAKE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE STRUT HOUSING TOWER DROPPED AND DAMAGED THE BRAKE LINE, CAUSING BRAKE FLUID TO DRAIN OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT) BUT THE DEALER REFUSED TO REPAIR THE VEHICLE AS THEY HAD PREVIOUSLY REPAIRED THE DRIVER'S SIDE UNDER THE SAME RECALL A YEAR EARLIER. THE MANUFACTURER WAS NOTIFIED AND STATED THE REPAIR WOULD NOT BE COVERED BECAUSE THE BRAKE LINE WAS NOT ASSOCIATED WITH THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 182,491 AND THE CURRENT MILEAGE WAS 187,257.
Mileage: 182,491
THE IGNITION KEY, AT TIMES, WOULD NOT ROTATE SO AS TO ALLOW THE DRIVER TO START THE VEHICLE. VEHICLE WAS REPAIRED BY AN INFINITI DEALER WHO COULD NOT EXPLAIN WHAT WAS WRONG WITH THE IGNITION KEY OR ASSEMBLY, OR WHY THE PART FAILED. AS A SAFETY ISSUE I ASKED INFINITI USA TO LOOK INTO THE MATTER AND THEY PRETTY MUCH GAVE ME THE "BRUSH-OFF" WITHOUT ANY EXPLANATION. I SEE THIS A A MAJOR SAFETY ISSUE CONSIDERING A PERSON(S) COULD BE STRANDED IN ANY WEATHER CONDITIONS IF THE IGNITION DID NOT ALLOW THEM TO START THE VEHICLE. IF IN A REMOTE AREA A PERSON COULD EASILY FREEZE TO DEATH WITHOUT BEING ABLE TO START THE VEHICLE. I DON'T BELIEVE THE PART SHOULD HAVE FAILED CONSIDERING THE MINIMAL AMOUNT OF MILEAGE ON THE VEHICLE AT THE TIME. THIS IS NOT A NORMAL PART THAT A PERSON COULD HAVE MAINTAINED TO HAVE IN A WORKING CONDITION, IT IS SUBJECT TO FAILURE AT ANY GIVEN TIME BASED ON WHAT I HAVE BEEN TOLD. THIS IS NOT YOUR NORMAL ITEM SUBJECT TO WEAR AND TEAR, IT NEEDS TO BE INVESTIGATED FU
Mileage: 104,000
THE IGNITION KEY, AT TIMES, WOULD NOT ROTATE SO AS TO ALLOW THE DRIVER TO START THE VEHICLE. VEHICLE WAS REPAIRED BY AN INFINITI DEALER WHO COULD NOT EXPLAIN WHAT WAS WRONG WITH THE IGNITION KEY OR ASSEMBLY, OR WHY THE PART FAILED. AS A SAFETY ISSUE I ASKED INFINITI USA TO LOOK INTO THE MATTER AND THEY PRETTY MUCH GAVE ME THE "BRUSH-OFF" WITHOUT ANY EXPLANATION. I SEE THIS A A MAJOR SAFETY ISSUE CONSIDERING A PERSON(S) COULD BE STRANDED IN ANY WEATHER CONDITIONS IF THE IGNITION DID NOT ALLOW THEM TO START THE VEHICLE. IF IN A REMOTE AREA A PERSON COULD EASILY FREEZE TO DEATH WITHOUT BEING ABLE TO START THE VEHICLE. I DON'T BELIEVE THE PART SHOULD HAVE FAILED CONSIDERING THE MINIMAL AMOUNT OF MILEAGE ON THE VEHICLE AT THE TIME. THIS IS NOT A NORMAL PART THAT A PERSON COULD HAVE MAINTAINED TO HAVE IN A WORKING CONDITION, IT IS SUBJECT TO FAILURE AT ANY GIVEN TIME BASED ON WHAT I HAVE BEEN TOLD. THIS IS NOT YOUR NORMAL ITEM SUBJECT TO WEAR AND TEAR, IT NEEDS TO BE INVESTIGATED FU
Mileage: 104,000
1999 INFINITI QX4. CONSUMER STATES RAPID RUST OF VEHICLE *TGW THE CONSUMER STATED ONE YEAR AFTER THE VEHICLE WAS PURCHASED, SHE NOTICED RUSTING AROUND THE DRIVER SIDE MIRROR. SHORTLY AFTER, IT BEGAN TO RUST ON BOTH FENDERS. IN THE NEXT FEW YEARS, THE VEHICLE BEGAN TO RUST OUT RAPIDLY. BOTH FENDERS, THE REAR HATCH, RUNNERS, SIDE MIRRORS, GAS TANK, GAS TANK COVER, GAS TANK NECK AND PIPES ALL HAD RUST OUT. THE CONSUMER STATED THE VEHICLE WAS POORLY DESIGNED, BECAUSE THE FENDER WELDS HELD LEAVES, DIRT AND WATER FROM THE HOOD. ALSO, IN THE WINTER WHEN THERE WAS SNOW AND ICE ON THE ROAD, THE VEHICLE HAD TO BE PLACED IN 4-WHEEL DRIVE OR IT WOULD SLIDE OUT OF CONTROL. THE STEERING COLUMN HAD TO REPLACED AND NEEDS TO BE REPLACED AGAIN, BECAUSE IT WAS DIFFICULT TO TURN AND THE DRIVER SIDE STRUT WAS MAKING A NOISE. *JB
Complete loss of motive power due to engine failure
Occupant Classification System Failure
Improper Frontal Air Bag Deployment
Steering column separation
Collision Mitigation System Malfunction
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.