Total Complaints
4 filings
INFINITI QX30 · model year
2019 INFINITI QX30
4 NHTSA complaints, 2 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2019INFINITIQX30 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 QX30 is forward collision avoidance: automatic emergency braking with 2 filings, followed by air bags (1) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2019 QX30. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
2
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 — Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| AIR BAGS | 1 |
| ELECTRICAL SYSTEM | 1 |
Recalls (1)
19V65400012/09/2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio
Recent Complaints
20230710ELECTRICAL SYSTEM
The accelerator position sensor and the related wiring is defective. It loses power during acceleration and does not accelerate properly. My safety and the safety of others is at risk because it has lost power while in 65-70 mph traffic which almost caused an accident. The dealer has confirmed this issue is with the wiring harness connection to the accelerator. I contacted the manufacturer but they were not willing to assist me, and have not inspected the vehicle. I will request the dealer to give me the defective parts once the repair is complete. Shortly before losing power, the following warning flashes: "emergency brake inoperative" and the stabilitrak/traction control light comes on and says to check the owners manual(manual does not provide explanation for this issue)
20230710FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The accelerator position sensor and the related wiring is defective. It loses power during acceleration and does not accelerate properly. My safety and the safety of others is at risk because it has lost power while in 65-70 mph traffic which almost caused an accident. The dealer has confirmed this issue is with the wiring harness connection to the accelerator. I contacted the manufacturer but they were not willing to assist me, and have not inspected the vehicle. I will request the dealer to give me the defective parts once the repair is complete. Shortly before losing power, the following warning flashes: "emergency brake inoperative" and the stabilitrak/traction control light comes on and says to check the owners manual(manual does not provide explanation for this issue)
20230330CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving on the highway at 55 mph Infinitiâs forward emergency braking failed it. resulted in a mirror collision with the vehicle ahead of me. Took my vehicle to Infiniti of coral gables current the vehicle is the service center with no updates
20201211CrashAIR BAGS
I HYDROPLANED MY VEHICLE WHILE DRIVE BETWEEN 55-60 MPH OF INTERSTATE 10 IN HOUSTON, TX ON 11/28/2020. I SLIDE ACROSS FOUR LANES AND FRONT END COLLIDED WITH A CONCRETE BARRIER. NOT ONE OF MY AIRBAGS DEPLOYED. THE FRAME WAS BENT AND RIPPED NEXT TO THE SENSORS AND I REPORTED THIS TO NISSAN/INFINITI. MY INSURANCE CRASH INVESTIGATOR AND THE BODY SHOP ALL STATED MY AIRBAGS SHOULD HAVE DEPLOYED. THE NISSAN INVESTIGATOR [XXX] DECLARED THAT SHE IS THE FINAL SAY ON THE SAFETY OF MY AIRBAGS AND CLAIMS THAT IT IS HER OPINION THAT I DID NOT MEET THE QUALIFICATION FOR MY AIRBAGS TO DEPLOY. I HIT THE CONCRETE WALL AT PROBABLY AROUND 30-40 MPH AND CAME TO A DEAD STOP. I HAD NOTHING TO HELP WITH THE SHARP SNAP OF MY NECK FROM THE IMPACT. [XXX] UNPROFESSIONALLY YELL AT ME THAT SHE IS THE AUTHORITY ON THE EFFECTIVENESS AND SAFETY AND THEN HUNG UP THE CALL ON ME AFTER STATING THAT I DID NOT SHARE HER OPINION AND ASKING HER MULTIPLE TIMES IF SHE WOULD SEND ME A REPORT OF HER FINDINGS FOR MY RECORDS, WHICH
Mileage: 16,000
Compare 2019INFINITIQX30 to Similar Vehicles
NHTSA Investigations
PE23023Preliminary EvaluationClosed
Complete loss of motive power due to engine failure
RQ15001Recall QueryClosed
Occupant Classification System Failure
PE15001Preliminary EvaluationClosed
Improper Frontal Air Bag Deployment
PE14034Preliminary EvaluationClosed
Steering column separation
PE12022Preliminary EvaluationClosed
Collision Mitigation System Malfunction
Frequently Asked Questions
How many complaints does the 2019 INFINITI QX30 have?▼
The 2019 INFINITI QX30 has 4 NHTSA complaints, 2 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What is the safety rating for the 2019 INFINITI QX30?▼
The 2019 INFINITI QX30 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2019 INFINITI QX30?▼
Yes, the 2019 INFINITI QX30 has 1 recall(s). The most common affected component is BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 INFINITI QX30?▼
The most-complained component for the 2019 INFINITI QX30 is FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING with 2 complaints. Other frequently reported areas include AIR BAGS and ELECTRICAL SYSTEM.
Is the 2019 INFINITI QX30 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2019 INFINITI QX30 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.