INFINITI QX30 · model year

2018 INFINITI QX30

42 NHTSA complaints, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2018INFINITIQX30 carries 42 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 QX30 is electrical system with 8 filings, followed by unknown or other (5) and steering (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2018 QX30. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

42
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

42 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM8
UNKNOWN OR OTHER5
STEERING4
ENGINE4
AIR BAGS4
VISIBILITY/WIPER2
SERVICE BRAKES2
POWER TRAIN2
STRUCTURE:BODY1
ELECTRONIC STABILITY CONTROL (ESC)1
FUEL/PROPULSION SYSTEM1
SEAT BELTS1
EXTERIOR LIGHTING1
VEHICLE SPEED CONTROL1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1

Recalls (3)

18V35500030/05/2018

SEAT BELTS:FRONT:ANCHORAGE

Nissan North America, Inc. (Nissan) is recalling certain 2018 Infiniti QX30 vehicles. The bolt securing the right-hand side lower seat belt anchorage may have been incorrectly installed during production. This can result in the lower seat belt anchorage detaching in a crash. As such, these vehicl

19V65400012/09/2019

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additio

17V69100001/11/2017

AIR BAGS:FRONTAL

Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Recent Complaints

20260217STEERING

The contact owns a 2018 Infiniti QX30. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the steering wheel, with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clockspring. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was repaired under an undisclosed recall in 2018. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the previous recall. The failure mileage was approximately 52,000.

Mileage: 52,000

20260217AIR BAGS

The contact owns a 2018 Infiniti QX30. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the steering wheel, with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clockspring. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was repaired under an undisclosed recall in 2018. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the previous recall. The failure mileage was approximately 52,000.

Mileage: 52,000

20260204UNKNOWN OR OTHER

The rear subframe on my 2018 Infiniti QX30 experienced a structural failure at approximately 39,000 miles. The vehicle was inspected by an authorized Infiniti dealer, who confirmed failure of the rear subframe, a critical structural and safety component. This failure created a serious safety hazard, including risk of loss of vehicle control. The vehicle was deemed unsafe to operate. The failure occurred under normal driving conditions and without warning. A rear subframe is not a wear item and should not fail at this mileage. This appears to be a potential manufacturing or design defect affecting vehicle safety.

20251002UNKNOWN OR OTHER

I am submitting a safety concern regarding the headliner in my vehicle. The rear portion of the headliner has detached and is sagging downward. As shown in the attached photo, the sagging material obstructs visibility through the rear window, significantly reducing the driver’s ability to see behind the vehicle. This creates a dangerous situation, particularly when reversing, changing lanes, or monitoring traffic approaching from the rear. The obstruction compromises rearward visibility, which is a critical safety function. I believe this issue presents a safety defect that could increase the risk of a collision and endanger both the occupants of the vehicle and others on the road. Requested Action:
 I respectfully request that NHTSA investigate whether this is an isolated incident or part of a larger defect affecting similar vehicles. If found to be systemic, a recall or mandatory repair program should be considered to ensure driver safety.

20250615VISIBILITY/WIPER

I am reporting a serious manufacturer defect in my 2018 Infiniti QX30. The headliner has detached and is sagging, obstructing rear window visibility and presenting a potential distraction while driving. This impairment significantly reduces rear visibility and has created an ongoing safety risk, especially when changing lanes or reversing. Infiniti Consumer Affairs has acknowledged the defect and its safety concerns but has only offered partial repair coverage, which I have refused on the basis that no consumer should bear any cost for a safety-related manufacturer defect. The defect is not due to misuse, damage, or wear, and the vehicle is otherwise in good condition. This issue has been reported to multiple regulatory agencies. I am requesting that NHTSA investigate this matter as a potential safety hazard and evaluate whether it qualifies for a recall or manufacturer accountability. Vehicle Information: Year: 2018 Make: Infiniti Model: QX30 My vehicle is available for ins

20250615UNKNOWN OR OTHER

I am reporting a serious manufacturer defect in my 2018 Infiniti QX30. The headliner has detached and is sagging, obstructing rear window visibility and presenting a potential distraction while driving. This impairment significantly reduces rear visibility and has created an ongoing safety risk, especially when changing lanes or reversing. Infiniti Consumer Affairs has acknowledged the defect and its safety concerns but has only offered partial repair coverage, which I have refused on the basis that no consumer should bear any cost for a safety-related manufacturer defect. The defect is not due to misuse, damage, or wear, and the vehicle is otherwise in good condition. This issue has been reported to multiple regulatory agencies. I am requesting that NHTSA investigate this matter as a potential safety hazard and evaluate whether it qualifies for a recall or manufacturer accountability. Vehicle Information: Year: 2018 Make: Infiniti Model: QX30 My vehicle is available for ins

20250410AIR BAGS

Car has been having issues related to recall but is not on list.

20250410LANE DEPARTURE: BLIND SPOT DETECTION

Car has been having issues related to recall but is not on list.

20241223ENGINE AND ENGINE COOLING

The contact owns a 2018 Infiniti QX30. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the diagnostic trouble codes P052E71 and P053A-00 were retrieved. The mechanic determined that the crankcase ventilation system intake valve had failed. The mechanic also informed the contact that the vehicle was a Mercedes-Benz vehicle that the Infiniti manufacturer had rebranded as an Infiniti vehicle. The mechanic confirmed that the engine was a Mercedes-Benz engine. The dealer was notified of the failure. The contact attempted to purchase the part from the dealer, but the dealer provided the incorrect part. The vehicle was not repaired. The contact stated that while driving and coming to a stop, the vehicle stalled intermittently. The contact was able to restart the vehicle and continue driving. The vehicle was not repaired. The contact related the failure to Mercedes-Benz Campaign Number: MC-10241531-0001. The Merc

Mileage: 52,000

20241031AIR BAGS

I am writing to express my concerns regarding a malfunction in my vehicle, specifically related to the airbags and the steering angle sensor or possibly the steering wheel itself. Over the past year, I have noticed a significant change in my vehicle's performance. Initially, I began hearing a constant clicking sound coming from the steering wheel or its vicinity whenever I make turns, particularly noticeable when I reverse to leave my apartment. Shortly after this sound started, I discovered that my horn is not functioning, which prevents me from alerting other drivers or signaling my presence on the road. This has made me feel unsafe while driving, as I have had several close calls with other vehicles. Due to these issues, I sought mechanical assistance in addition to my regular maintenance. My car has been at the auto care shop for over a month, as this is their first encounter with this problem. They have proposed several solutions, but they are not confident that any of them wil

20241031STEERING

I am writing to express my concerns regarding a malfunction in my vehicle, specifically related to the airbags and the steering angle sensor or possibly the steering wheel itself. Over the past year, I have noticed a significant change in my vehicle's performance. Initially, I began hearing a constant clicking sound coming from the steering wheel or its vicinity whenever I make turns, particularly noticeable when I reverse to leave my apartment. Shortly after this sound started, I discovered that my horn is not functioning, which prevents me from alerting other drivers or signaling my presence on the road. This has made me feel unsafe while driving, as I have had several close calls with other vehicles. Due to these issues, I sought mechanical assistance in addition to my regular maintenance. My car has been at the auto care shop for over a month, as this is their first encounter with this problem. They have proposed several solutions, but they are not confident that any of them wil

20241031UNKNOWN OR OTHER

I am writing to express my concerns regarding a malfunction in my vehicle, specifically related to the airbags and the steering angle sensor or possibly the steering wheel itself. Over the past year, I have noticed a significant change in my vehicle's performance. Initially, I began hearing a constant clicking sound coming from the steering wheel or its vicinity whenever I make turns, particularly noticeable when I reverse to leave my apartment. Shortly after this sound started, I discovered that my horn is not functioning, which prevents me from alerting other drivers or signaling my presence on the road. This has made me feel unsafe while driving, as I have had several close calls with other vehicles. Due to these issues, I sought mechanical assistance in addition to my regular maintenance. My car has been at the auto care shop for over a month, as this is their first encounter with this problem. They have proposed several solutions, but they are not confident that any of them wil

20240830ELECTRICAL SYSTEM

Hello, My 2018 Infiniti QX30 slips into neutral while driving on the road at high speeds and without any warning. The message on the dash is vague “Service required. Do not shift gears. Visit Dealer.” I almost got into an accident more than once while driving the vehicle as low power to the vehicle accompanies this when it happens. I had absolutely no problems with the vehicle leading up to the first occurrence. In fact, I bought the car with less than 10k miles on it from Infiniti directly, where it was a fleet loner vehicle and well maintained. My car today has 56,000 miles and it is only a 2018. Two months and three car shops later, the issue remains unresolved. Infiniti said at first this was just a dead battery. A day later the issue resurfaced, where I also received a transmission control error. My service tech at Infiniti admitted that it is 90% Mercedes under the hood and they only have flowcharts to diagnose the issue. They recommended replacing a steering control colum

20240830ENGINE

Hello, My 2018 Infiniti QX30 slips into neutral while driving on the road at high speeds and without any warning. The message on the dash is vague “Service required. Do not shift gears. Visit Dealer.” I almost got into an accident more than once while driving the vehicle as low power to the vehicle accompanies this when it happens. I had absolutely no problems with the vehicle leading up to the first occurrence. In fact, I bought the car with less than 10k miles on it from Infiniti directly, where it was a fleet loner vehicle and well maintained. My car today has 56,000 miles and it is only a 2018. Two months and three car shops later, the issue remains unresolved. Infiniti said at first this was just a dead battery. A day later the issue resurfaced, where I also received a transmission control error. My service tech at Infiniti admitted that it is 90% Mercedes under the hood and they only have flowcharts to diagnose the issue. They recommended replacing a steering control colum

20240506BACK OVER PREVENTION

The contact owns a 2018 Infiniti QX30. The contact stated that on several occasions while in reverse(R) the display screen went blank. The vehicle was restarted, and on some occasions, the screen displayed a still frame image and an unknown sensor warning message was displayed on the screen. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 45,000.

Mileage: 45,000

20240301POWER TRAIN

The contact owns a 2018 Infiniti QX30. The contact stated while driving approximately 50 MPH, the vehicle erroneously shifted into neutral(N) and stalled inadvertently. The contact was able to pull to the side of the road. The vehicle failed to restart. The message "Service Required - Do Not Shift Gears - Visit Dealer" was displayed temporarily. The vehicle was towed to the local dealer and it was diagnosed and determined that the auxiliary battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

Mileage: 40,000

20240301ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2018 Infiniti QX30. The contact stated while driving approximately 50 MPH, the vehicle erroneously shifted into neutral(N) and stalled inadvertently. The contact was able to pull to the side of the road. The vehicle failed to restart. The message "Service Required - Do Not Shift Gears - Visit Dealer" was displayed temporarily. The vehicle was towed to the local dealer and it was diagnosed and determined that the auxiliary battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

Mileage: 40,000

20240115ENGINE

I have had issues with the vehicle since purchasing it from Carmaxx in June 2021. I noticed the vehicle had extremely low miles and may have been involved in a traffic accident unreported as there is carriage noise and suspension noise as if it is loose. I reported a concern to the manufacturer when I initially received the vehicle and was brushed off by the manufacturer and not assisted. There are issues with the engine and I believe the driving system has been hacked or compromised as I have been having issues with the engine for some time so I became discourage to reported it locks up and does not allow the car to start. I believe the driving system has been electronically been compromised and hacked.

20240115SERVICE BRAKES

I have had issues with the vehicle since purchasing it from Carmaxx in June 2021. I noticed the vehicle had extremely low miles and may have been involved in a traffic accident unreported as there is carriage noise and suspension noise as if it is loose. I reported a concern to the manufacturer when I initially received the vehicle and was brushed off by the manufacturer and not assisted. There are issues with the engine and I believe the driving system has been hacked or compromised as I have been having issues with the engine for some time so I became discourage to reported it locks up and does not allow the car to start. I believe the driving system has been electronically been compromised and hacked.

20240115FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have had issues with the vehicle since purchasing it from Carmaxx in June 2021. I noticed the vehicle had extremely low miles and may have been involved in a traffic accident unreported as there is carriage noise and suspension noise as if it is loose. I reported a concern to the manufacturer when I initially received the vehicle and was brushed off by the manufacturer and not assisted. There are issues with the engine and I believe the driving system has been hacked or compromised as I have been having issues with the engine for some time so I became discourage to reported it locks up and does not allow the car to start. I believe the driving system has been electronically been compromised and hacked.

Compare 2018INFINITIQX30 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2018 INFINITI QX30 have?
The 2018 INFINITI QX30 has 42 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2018 INFINITI QX30?
The 2018 INFINITI QX30 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2018 INFINITI QX30?
Yes, the 2018 INFINITI QX30 has 3 recall(s). The most common affected component is SEAT BELTS:FRONT:ANCHORAGE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2018 INFINITI QX30?
The most-complained component for the 2018 INFINITI QX30 is ELECTRICAL SYSTEM with 8 complaints. Other frequently reported areas include UNKNOWN OR OTHER and STEERING.
Is the 2018 INFINITI QX30 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2018 INFINITI QX30 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.