Total Complaints
5 filings
INFINITI Q60 · model year
2021 INFINITI Q60
5 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2021INFINITIQ60 carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2021 Q60 is engine with 2 filings, followed by power train (1) and forward collision avoidance: warnings (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2021 Q60. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 — Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 2 |
| POWER TRAIN | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| STRUCTURE:BODY:BUMPERS | 1 |
Recalls (2)
21V23400004/04/2021
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
21V59900002/08/2021
BACK OVER PREVENTION:DISPLAY FUNCTION
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Veh
Recent Complaints
20241011STRUCTURE:BODY:BUMPERS
The contact owns a 2021 Infiniti Q60. The contact stated while driving at an undisclosed speed, the malfunction warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a fractured aluminum bracket that sits between the front bumpers. The contact was informed that the aluminum bracket houses the sensor for the cruise control and forward collision avoidance features. In addition, the contact was informed that the aluminum bracket was a poor design by the manufacturer. The contact was informed that the bracket needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 9,950.
Mileage: 9,950
20210927ENGINE
The contact owns a 2021 INFINITI Q60. The contact stated while driving approximately 15 MPH, the vehicle shifted into limp mode. The contact stopped the vehicle and had the vehicle towed to a local dealer. The contact stated that several unknown warning lights were illuminated. The vehicle was diagnosed with needing ECM replaced. The vehicle was repaired however, the issue persisted. The manufacturer was informed of the failure but was unable to assist. The failure mileage was approximately 20.
Mileage: 20
20210323ENGINE
I WAS DRIVING THE CAR AT APPROXIMATELY 75 MPH DOWN THE HIGHWAY. SEVERAL WARNING LIGHTS CAME ON IN THE DASH INCLUDING THE CRASH SENSORS, AND THE CAR LOST ALL POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR WITH NO SUCCESS. ONCE THE START BUTTON IS PUSHED, THE CAR MAKES A CLICKING NOISE BUT THE ENGINE DOES NOT TURN ON. THE ONLY WAY TO GET THE NOISE TO STOP IS TO PUSH THE START BUTTON AGAIN. AT THIS TIME, THE CAR WILL NOT START. IT WAS TOWED TO INFINITI DEALERSHIP, AND HAS BEEN THERE AS OF TODAY (03/23/3021) FOR 15 DAYS. NEITHER THE DEALERSHIP, NOR INFINITI NORTH AMERICA HAVE BEEN ABLE TO GIVE ME AN UPDATE ON WHAT IS WRONG WITH THE CAR, OR WHEN I WILL GET IT BACK. THEY CAN NOT DIAGNOSE THE PROBLEM.
Mileage: 1,700
20210323POWER TRAIN
I WAS DRIVING THE CAR AT APPROXIMATELY 75 MPH DOWN THE HIGHWAY. SEVERAL WARNING LIGHTS CAME ON IN THE DASH INCLUDING THE CRASH SENSORS, AND THE CAR LOST ALL POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR WITH NO SUCCESS. ONCE THE START BUTTON IS PUSHED, THE CAR MAKES A CLICKING NOISE BUT THE ENGINE DOES NOT TURN ON. THE ONLY WAY TO GET THE NOISE TO STOP IS TO PUSH THE START BUTTON AGAIN. AT THIS TIME, THE CAR WILL NOT START. IT WAS TOWED TO INFINITI DEALERSHIP, AND HAS BEEN THERE AS OF TODAY (03/23/3021) FOR 15 DAYS. NEITHER THE DEALERSHIP, NOR INFINITI NORTH AMERICA HAVE BEEN ABLE TO GIVE ME AN UPDATE ON WHAT IS WRONG WITH THE CAR, OR WHEN I WILL GET IT BACK. THEY CAN NOT DIAGNOSE THE PROBLEM.
Mileage: 1,700
20210323FORWARD COLLISION AVOIDANCE: WARNINGS
I WAS DRIVING THE CAR AT APPROXIMATELY 75 MPH DOWN THE HIGHWAY. SEVERAL WARNING LIGHTS CAME ON IN THE DASH INCLUDING THE CRASH SENSORS, AND THE CAR LOST ALL POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR WITH NO SUCCESS. ONCE THE START BUTTON IS PUSHED, THE CAR MAKES A CLICKING NOISE BUT THE ENGINE DOES NOT TURN ON. THE ONLY WAY TO GET THE NOISE TO STOP IS TO PUSH THE START BUTTON AGAIN. AT THIS TIME, THE CAR WILL NOT START. IT WAS TOWED TO INFINITI DEALERSHIP, AND HAS BEEN THERE AS OF TODAY (03/23/3021) FOR 15 DAYS. NEITHER THE DEALERSHIP, NOR INFINITI NORTH AMERICA HAVE BEEN ABLE TO GIVE ME AN UPDATE ON WHAT IS WRONG WITH THE CAR, OR WHEN I WILL GET IT BACK. THEY CAN NOT DIAGNOSE THE PROBLEM.
Mileage: 1,700
Compare 2021INFINITIQ60 to Similar Vehicles
NHTSA Investigations
PE23023Preliminary EvaluationClosed
Complete loss of motive power due to engine failure
RQ15001Recall QueryClosed
Occupant Classification System Failure
PE15001Preliminary EvaluationClosed
Improper Frontal Air Bag Deployment
PE14034Preliminary EvaluationClosed
Steering column separation
PE12022Preliminary EvaluationClosed
Collision Mitigation System Malfunction
Frequently Asked Questions
How many complaints does the 2021 INFINITI Q60 have?▼
The 2021 INFINITI Q60 has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2021 INFINITI Q60?▼
The 2021 INFINITI Q60 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2021 INFINITI Q60?▼
Yes, the 2021 INFINITI Q60 has 2 recall(s). The most common affected component is ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2021 INFINITI Q60?▼
The most-complained component for the 2021 INFINITI Q60 is ENGINE with 2 complaints. Other frequently reported areas include POWER TRAIN and FORWARD COLLISION AVOIDANCE: WARNINGS.
Is the 2021 INFINITI Q60 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2021 INFINITI Q60 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.