Total Complaints
1 filings
INFINITI Q60 · model year
2020 INFINITI Q60
1 NHTSA complaints, 1 crash report, and 1 recall campaign listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020INFINITIQ60 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2020 Q60 is engine and engine cooling with 1 filings. Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 1 NHTSA recall campaign listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 7 investigation files overlapping the 2020 Q60. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
1
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 - Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 1 |
Recalls (1)
20V14500013/03/2020
SEAT BELTS:REAR/OTHER
Nissan North America, Inc. (Nissan) is recalling certain 2020 Infiniti Q60 vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Recent Complaints
20230711CrashENGINE AND ENGINE COOLING
The contact owned a 2020 Infiniti Q60. The contact stated that while driving at 65 MPH during a rainstorm and attempting to change lanes, the vehicle inadvertently accelerated, prompting the contact to attempt to slow the vehicle. As a result, the vehicle hydroplaned to the left, colliding with the vehicle in that lane on the driver's side door panel. The contact stated that the impact caused the vehicle to be thrust into the right shoulder barrier wall before coming to rest near an access road. The vehicle's air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed, and injuries were reported. The contact was transported to a local trauma unit and treated for various facial injuries before being taken into surgery, where a pacemaker was inserted. The vehicle was not taken to the dealer or an independent mechanic but instead towed to a tow yard. The vehicle was not repaired; instead, it was deemed totaled by his insurance company. Aft
Mileage: 40,000
Compare 2020INFINITIQ60 to Similar Vehicles
NHTSA Investigations
PE23023Preliminary EvaluationClosed
Complete loss of motive power due to engine failure
RQ15001Recall QueryClosed
Occupant Classification System Failure
PE15001Preliminary EvaluationClosed
Improper Frontal Air Bag Deployment
PE14034Preliminary EvaluationClosed
Steering column separation
PE12022Preliminary EvaluationClosed
Collision Mitigation System Malfunction
Frequently Asked Questions
How many complaints does the 2020 INFINITI Q60 have?▼
The 2020 INFINITI Q60 has 1 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 INFINITI Q60?▼
The 2020 INFINITI Q60 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2020 INFINITI Q60?▼
Yes, the 2020 INFINITI Q60 has 1 recall(s). The most common affected component is SEAT BELTS:REAR/OTHER. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 INFINITI Q60?▼
The most-complained component for the 2020 INFINITI Q60 is ENGINE AND ENGINE COOLING with 1 complaints. Other frequently reported areas include various components.
Is the 2020 INFINITI Q60 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 INFINITI Q60 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 INFINITI Q60; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.