INFINITI Q50 HYBRID · model year

2014 INFINITI Q50 HYBRID

30 NHTSA complaints, 4 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2014INFINITIQ50 HYBRID carries 30 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 Q50 HYBRID is steering with 7 filings, followed by electrical system (5) and engine (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2014 Q50 HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

30
Complaints
4
Crashes
0
Fires
0
Injuries
0
Deaths
2014 INFINITI Q50 HYBRID — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2014 INFINITI Q50 HYBRID. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 5.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

30 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 5/5

Complaints by Component

ComponentCount
STEERING7
ELECTRICAL SYSTEM5
ENGINE4
SERVICE BRAKES3
FUEL/PROPULSION SYSTEM2
AIR BAGS2
VEHICLE SPEED CONTROL2
ENGINE AND ENGINE COOLING1
UNKNOWN OR OTHER1
WHEELS1
FORWARD COLLISION AVOIDANCE1
HYBRID PROPULSION SYSTEM1

Recalls (5)

16V24400026/04/2016

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano

14V58300022/09/2014

ENGINE AND ENGINE COOLING:ENGINE

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured Apr

14V58200022/09/2014

POWER TRAIN:AUTOMATIC TRANSMISSION

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmis

14V58100022/09/2014

HYBRID PROPULSION SYSTEM

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while

16V43000013/06/2016

STEERING:AUTOMATED/ADAPTIVE STEERING

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an er

Recent Complaints

20250211STEERING

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering wheel had seized. The contact stated that the failure was intermittent at first but then became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty or special repair programs. In addition, the contact referenced NHTSA Campaign Number: 16V430000 (Steering); however, the VIN was not covered under the recall. The failure mileage was approximately 102,000.

Mileage: 102,000

20241030STEERING

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V430000 (Steering); the VIN was included, but the dealer refused to complete the repair because the contact declined a diagnostic test. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 154,000.

Mileage: 154,000

20230512ELECTRICAL SYSTEM

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted but failed to respond upon depressing the accelerator pedal. The contact stated that unknown warning lights were illuminated, and several messages displayed. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a diagnostic tests. The failure mileage was approximately 139,362.

Mileage: 139,362

20230512HYBRID PROPULSION SYSTEM

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted but failed to respond upon depressing the accelerator pedal. The contact stated that unknown warning lights were illuminated, and several messages displayed. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a diagnostic tests. The failure mileage was approximately 139,362.

Mileage: 139,362

20190210CrashSTEERING

ON A USUAL MORNING ON MY WAY TO WORK IN NH DRIVING MY Q50 HYBRID SPORT AND APROX. 2 MILES FROM GETTING OFF THE 93 INTERSTATE MY CAR SUDDENDLY PULL ME FROM THE LEFT LANE TO THE RIGHT ONE! SO HARD, I COULD NOT CONTROL IT AND ENDED UP HITTING THE CONCRETE FENCE ON THE REST LANE. THE CRASH WAS SO BAD THAT CAR SPINS AND STOP RIGHT IN THE MIDDLE OF THE 2 ONLY LANES OF THAT ROUTE WITH THE WHOLE LEFT DRIVER SIDE OF THE CAR EXPOSED TO THE UPCOMING TRAFFIC. ONE GUY DRIVING A DODGE RAM HIT ME RIGHT IN THE CENTER. I AM VERY LUCKY THAT I HAD MY SEAT BEALT ON AND THE SIDE AIR BAGS DEPLOYED. LUCKY ME, I JUST SUFFERED MUSCLE PAIN ON MY LEFT ARM, NECK AND BACK. IT WAS VERY SCARY AND TRAUMATIC. I JUST HAD THE CAR FOR 3 MONTH AND IT WAS A TOTAL LOSS. IT IS SO DISSAPOINTING THAT I DECIDED TO INVEST IN SOMETHING MODERN, RELIABLE AND WITH ALL THE SECURITY PCKG AND THIS HAPPENED. WHEN THE CAR DID THIS, DIDNT ADVISE ME OF ANYTHING ON THAT MORNING, NO LIGHTS ON OR ANYTHING TO BE CHECKED ON, NEITHER A BEEP WHEN

Mileage: 68,078

20181029STEERING

NOT RESPOND STEERING SYSTEM

Mileage: 21,600

20180416ENGINE

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY CATENA INFINITI IN EDISON, NEW JERSEY) WAS NOTIFIED, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

20180416SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING 30 MPH, THE "CHASSIS SYSTEM MALFUNCTION" MESSAGE DISPLAYED AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF THE VEHICLE TO CORRECT THE FAILURE, BUT THE VEHICLE FAILED TO RESTART. THE DEALER (RAY CATENA INFINITI IN EDISON, NEW JERSEY) WAS NOTIFIED, BUT COULD NOT DETERMINE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

20170112FORWARD COLLISION AVOIDANCE

WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THEN FAILED TO OPERATE AS EXPECTED. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR, THE ABS SYSTEM ENGAGED AND STOPPING DISTANCE WAS GREATLY INCREASED. FOLLOWING THAT ALL OF THE DASH LIGHTS ILLUMINATED, THE SYSTEM REPORTED 2 SENSOR FAILURES AND A CHASSIS CONTROL FAILURE. THE DEALERSHIP HAS DETERMINED THIS IS DUE TO AN ELECTRICAL SHORT IN THE REAR ABS SENSOR. THIS IS THE THIRD ELECTRICAL SYSTEM ISSUE I HAVE HAD BUT IS THE MOST SERIOUS. I'M CONCERNE

Mileage: 61,500

20170112SERVICE BRAKES

WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THEN FAILED TO OPERATE AS EXPECTED. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR, THE ABS SYSTEM ENGAGED AND STOPPING DISTANCE WAS GREATLY INCREASED. FOLLOWING THAT ALL OF THE DASH LIGHTS ILLUMINATED, THE SYSTEM REPORTED 2 SENSOR FAILURES AND A CHASSIS CONTROL FAILURE. THE DEALERSHIP HAS DETERMINED THIS IS DUE TO AN ELECTRICAL SHORT IN THE REAR ABS SENSOR. THIS IS THE THIRD ELECTRICAL SYSTEM ISSUE I HAVE HAD BUT IS THE MOST SERIOUS. I'M CONCERNE

Mileage: 61,500

20170112ELECTRICAL SYSTEM

WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THEN FAILED TO OPERATE AS EXPECTED. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR, THE ABS SYSTEM ENGAGED AND STOPPING DISTANCE WAS GREATLY INCREASED. FOLLOWING THAT ALL OF THE DASH LIGHTS ILLUMINATED, THE SYSTEM REPORTED 2 SENSOR FAILURES AND A CHASSIS CONTROL FAILURE. THE DEALERSHIP HAS DETERMINED THIS IS DUE TO AN ELECTRICAL SHORT IN THE REAR ABS SENSOR. THIS IS THE THIRD ELECTRICAL SYSTEM ISSUE I HAVE HAD BUT IS THE MOST SERIOUS. I'M CONCERNE

Mileage: 61,500

20161003CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/16*LJ

Mileage: 45,000

20160406STEERING

WHILE DRIVING AT 40 MILES PER HOUR ON 4/1/16 IN SOUTHERN WISCONSIN MY Q50 HYBRID WITHOUT ANY WARNING WHATSOEVER SUDDENLY AND VIOLENTLY PULLED TO THE RIGHT AND BEGAN HEAVY SHUTTERING ON THE RIGHT SIDE. I HAD TO AGGRESSIVELY HOLD THE WHEEL BETWEEN THE NINE AND TEN O'CLOCK POSITION TO KEEP THE CAR GOING STRAIGHT AND THE CAR FOUGHT ME AND WANTED TO STRONGLY KEEP PULLING RIGHT. THE RIGHT SIGHT OF THE CAR ALSO FELT LIKE THE BRAKES WERE BEING PULSED OR APPLIED WITHOUT MY INTERVENTION WHICH MADE KEEPING THE CAR IN-LANE EVEN MORE DIFFICULT. THE PULL TO THE RIGHT WAS SO SUDDEN THAT THE CAR WAS DIRECTED INTO THE NEXT LANE - THANKFULLY NO CAR WAS PRESENT. I THOUGHT A TIRE WAS BLOWN OUT SO AFTER PULLING THE CAR OVER FOR INSPECTION ALL 4 TIRES WERE FINE. I TRIED DRIVING THE CAR AGAIN AND THE SAME THING HAPPENED. THIS IS A DANGEROUS ISSUE, SO I HAD TO HAVE THE CAR TOWED 90 MILES FOR SERVICE. MY Q50 HAS ABOUT 16,000 MILES AND I AM STILL AWAITING A FULL REPORT FROM THE DEALERSHIP. TEMPERATU

Mileage: 16,000

20160220WHEELS

I HAVE OWNED MY CAR FOR ABOUT 2.5 YEARS AND DRIVEN ABOUT 27,000 MILES. IN THIS TIME I HAVE HAD 7 TIRES FAIL. FIVE WERE BLOWOUTS ON THE ROAD AND TWO I CAUGHT WITH BUBBLES IN THE TIRE. I HAVE NEVER HAD A BLOWOUT ON ANY OTHER CAR I HAVE OWNED FOR 35 YEARS. THE TIRES ARE VERY LOW PROFILE AND SEEM TO BE VERY SUSCEPTIBLE TO THE SIDEWALLS FAILING. SEVERAL OF THE BLOWOUTS HAVE HAPPENED ON THE HIGHWAY WHEN I WAS GOING 55-65MPH WHICH IS WHY I FEEL THIS IS A SAFETY ISSUE. THE DEALERSHIP HAS TOLD ME THAT OTHER OWNERS ARE BRINGING IN THE SAME CAR WITH THE SAME ISSUE AND WHEN SPEAKING TO INFINITI CUSTOMER SERVICE THEY TOLD ME THIS WAS COMMON TO OCCUR IN THE NORTHEAST OF THE COUNTRY.

Mileage: 25,715

20151119AIR BAGS

11/7/15 AROUND 7-8PM. I (6' 250LB MALE) WAS DRIVING HOME FROM LISBON, OH / TO CANTON, OH. MY FIANC (5'6" 200LB FEMALE) WAS SITTING IN THE PASSENGER SEAT, AND OUR DAUGHTER (2 1/2YR OLD 28LB) SITTING DIRECTLY BEHIND HER IN HER CAR SEAT. WHEN OUT OF THE CORNER OF MY EYE I NOTICED A YELLOW LIGHT COME ON (WHILE GOING 45-55MPH). WHEN I REALIZED IT WAS THE LIGHT SHOWING THE PASSENGER SEAT EMPTY. I HAD MY FIANC TAKE A PICTURE OF THE DASH SO I WOULD HAVE PROOF FOR INFINITI OF AKRON. THOUGH DUE TO THE FACT SHE COULD NOT ALSO GET HERSELF INTO THE PICTURE. I PROCEEDED TO TAKE ANOTHER PICTURE ( TO WHICH I ATTACHED) TO SHOW THAT SHE WAS SITTING IN THE SEAT. I WAS PLACED UNDER THE ASSUMPTION THAT THIS FAULT WAS NO LONGER POSSIBLE. DUE TO THE FACT INFINITI OF AKRON HAD ALREADY COMPLETED THE RECALL, AND GAVE MY CAR A CLEAN BILL OF HEALTH. SO WHY IS MY CAR STILL HAVING ISSUES? WHAT'S IT GOING TO TAKE FOR INFINITI TO ADMIT THERE'S STILL AN ISSUE? GOD FORBID AN ACCIDENT TO HAPPEN, AND AIRBAG NOT DE

Mileage: 3,000

20150828ENGINE

FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HUNDRED MILES IT WAS MOSTLY HIGHWAY DRIVING AND NOT THE TYPE OF STOP AND GO DRIVING WHERE THE INCIDENTS MORE REGULARLY OCCURRED). AFTER HAVING THE VEHICLE RETURNED LAST WEEK I FINALLY DID SOME RESEARCH AND SAW A NEW YORK TIMES ARTICLE (11/07/2014) DESCRIBING A RECALL FOR THE ISSUES I HAVE BEEN COMPLAINING ABOUT. IN THE ARTICLE ONE OWNER STATED THE CAR WAS A "MENACE. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO TH

Mileage: 2,500

20150828FUEL/PROPULSION SYSTEM

FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HUNDRED MILES IT WAS MOSTLY HIGHWAY DRIVING AND NOT THE TYPE OF STOP AND GO DRIVING WHERE THE INCIDENTS MORE REGULARLY OCCURRED). AFTER HAVING THE VEHICLE RETURNED LAST WEEK I FINALLY DID SOME RESEARCH AND SAW A NEW YORK TIMES ARTICLE (11/07/2014) DESCRIBING A RECALL FOR THE ISSUES I HAVE BEEN COMPLAINING ABOUT. IN THE ARTICLE ONE OWNER STATED THE CAR WAS A "MENACE. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO TH

Mileage: 2,500

20150828VEHICLE SPEED CONTROL

FROM THE VERY BEGINNING OF THE LEASE THE VEHICLE THERE HAVE BEEN ISSUES WITH INTERRUPTED AND UNEXPECTED ACCELERATION OF THE VEHICLE. THESE WERE FIRST REPORTED TO THE DEALERSHIP AS "HESITATION ON ACCELERATION, ADVISE" WHEN THE VEHICLE WAS SERVICED AT 4,849 MILES ON 01/30/2014. THE COMPLAINT HAS BEEN REPEATED TO THE DEALERSHIP SEVERAL TIMES AND TAKEN TO INFINITI CONSUMER AFFAIRS. I HAVE GONE THROUGH RECORDING INCIDENTS WITH A MONITOR IN THE VEHICLE, HAVING A SPECIALIST DRIVE THE VEHICLE FOR SEVERAL DAYS (AND ALTHOUGH HE DID DRIVE IT FOR A FEW HUNDRED MILES IT WAS MOSTLY HIGHWAY DRIVING AND NOT THE TYPE OF STOP AND GO DRIVING WHERE THE INCIDENTS MORE REGULARLY OCCURRED). AFTER HAVING THE VEHICLE RETURNED LAST WEEK I FINALLY DID SOME RESEARCH AND SAW A NEW YORK TIMES ARTICLE (11/07/2014) DESCRIBING A RECALL FOR THE ISSUES I HAVE BEEN COMPLAINING ABOUT. IN THE ARTICLE ONE OWNER STATED THE CAR WAS A "MENACE. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO TH

Mileage: 2,500

20150813UNKNOWN OR OTHER

DURING WINTER 2014, I STARTED GETTING AWD / CHASSIS CONTROL ERRORS CONSTANTLY. THE ERROR WOULD SHOW UP AT VARIOUS TIMES, INCLUDING WITHIN 3-5 MIN FROM A COLD START, 10-15 MIN AFTER ENGINE REACHED OPERATING TEMPERATURE, WHILE DRIVING AFTER 20-30 MIN. SOMETIME THE ERROR IS FOLLOWED BY A SURGE IN POWER. EVERY TIME THIS HAPPENS, THE AWD SYSTEM GOES OFFLINE AND THE CAR WORKS IN REAR WHEEL DRIVE ONLY. IN SNOW OR RAIN THE CAR BECOMES DIFFICULT TO DRIVE. THIS PAST WINTER, I WAS NOT ABLE TO GET THE CAR UP MY DRIVEWAY. AFTER TURNING OFF THE CAR, THE ERROR GOES AWAY BUT IN 90% OF THE CASES IF COMES BACK WITHIN A FEW MINUTES. THE CONDITION IS NOT RELATED TO WEATHER (HAPPENED IN WINTER, SPRING AND SUMMER). THE ECU TROUBLE CODE POINTS TO A SOLENOID CONTROLLING THE AWD SYSTEM ON THE CAR. I HAVE TAKEN THE CAR TO THE DEALER MANY TIMES. ALL THE RECALLS HAVE BEEN RESOLVED, INCLUDING A FEW ECU RECALLS AS I UNDERSTAND. THE DEALER REFUSED TO CHANGE THE POSSIBLE FAULTY SOLENOID SINCE EVERY TIME THEY TESTED T

Mileage: 2,900

20150310CrashSTEERING

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF THE CRASH. THE DRIVER STATED THAT THE ROADS WERE TREATED DUE TO THE INCLIMATE WEATHER, WHICH HE FELT WAS THE CAUSE OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,700.

Mileage: 7,700

Compare 2014INFINITIQ50 HYBRID to Similar Vehicles

NHTSA Investigations

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Frequently Asked Questions

How many complaints does the 2014 INFINITI Q50 HYBRID have?
The 2014 INFINITI Q50 HYBRID has 30 NHTSA complaints, 4 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2014 INFINITI Q50 HYBRID?
The 2014 INFINITI Q50 HYBRID received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2014 INFINITI Q50 HYBRID?
Yes, the 2014 INFINITI Q50 HYBRID has 5 recall(s). The most common affected component is AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 INFINITI Q50 HYBRID?
The most-complained component for the 2014 INFINITI Q50 HYBRID is STEERING with 7 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and ENGINE.
Is the 2014 INFINITI Q50 HYBRID safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2014 INFINITI Q50 HYBRID has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.