Total Complaints
4 filings
INFINITI M56 · model year
2013 INFINITI M56
4 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2013INFINITIM56 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 M56 is fuel/propulsion system with 2 filings, followed by power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 7 investigation files overlapping the 2013 M56. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 4.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 4/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 2 |
| POWER TRAIN | 2 |
Recalls (3)
14V68300028/11/2014
FUEL SYSTEM, GASOLINE
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the f
24V47000021/06/2024
POWER TRAIN:DRIVELINE:DRIVESHAFT
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
20V75500007/12/2020
POWER TRAIN:DRIVELINE:DRIVESHAFT
Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Recent Complaints
20210326FUEL/PROPULSION SYSTEM
SCHEDULED AN APPOINTMENT WITH INFINITI SERVICE 8140 BURNET RD. AUSTIN TX, 78757 ON FEB. 17 BROUGHT MY CAR FOR REPAIR, THEY REFUSED TO TAKE THE CAR IN SAYING THEY DON'T HAVE PARTS AVAILABLE TO FIX THIS ISSUE.
20210326POWER TRAIN
SCHEDULED AN APPOINTMENT WITH INFINITI SERVICE 8140 BURNET RD. AUSTIN TX, 78757 ON FEB. 17 BROUGHT MY CAR FOR REPAIR, THEY REFUSED TO TAKE THE CAR IN SAYING THEY DON'T HAVE PARTS AVAILABLE TO FIX THIS ISSUE.
20210326FUEL/PROPULSION SYSTEM
INFINITI SERVICE ON 8140 BURNET RD. AUSTIN, TX 78753 REFUSED TO ACCEPT MY CAR ON MARCH 26TH BECAUSE THEY SAID PARTS AND PROCEDURE WAS UNAVAILABLE FOR THEM TO ADDRESS: RECALL #: R20B8 DESCRIPTION: INFINITI HAS DETERMINED THE PROPELLER SHAFT DESIGN LACKS SUFFICIENT FATIGUE STRENGTH.
20210326POWER TRAIN
INFINITI SERVICE ON 8140 BURNET RD. AUSTIN, TX 78753 REFUSED TO ACCEPT MY CAR ON MARCH 26TH BECAUSE THEY SAID PARTS AND PROCEDURE WAS UNAVAILABLE FOR THEM TO ADDRESS: RECALL #: R20B8 DESCRIPTION: INFINITI HAS DETERMINED THE PROPELLER SHAFT DESIGN LACKS SUFFICIENT FATIGUE STRENGTH.
Compare 2013INFINITIM56 to Similar Vehicles
NHTSA Investigations
PE23023Preliminary EvaluationClosed
Complete loss of motive power due to engine failure
RQ15001Recall QueryClosed
Occupant Classification System Failure
PE15001Preliminary EvaluationClosed
Improper Frontal Air Bag Deployment
PE14034Preliminary EvaluationClosed
Steering column separation
PE12022Preliminary EvaluationClosed
Collision Mitigation System Malfunction
Frequently Asked Questions
How many complaints does the 2013 INFINITI M56 have?▼
The 2013 INFINITI M56 has 4 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2013 INFINITI M56?▼
The 2013 INFINITI M56 received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2013 INFINITI M56?▼
Yes, the 2013 INFINITI M56 has 3 recall(s). The most common affected component is FUEL SYSTEM, GASOLINE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2013 INFINITI M56?▼
The most-complained component for the 2013 INFINITI M56 is FUEL/PROPULSION SYSTEM with 2 complaints. Other frequently reported areas include POWER TRAIN.
Is the 2013 INFINITI M56 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2013 INFINITI M56 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.