INFINITI JX35 · model year

2013 INFINITI JX35

356 NHTSA complaints, 7 crash reports, and 7 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2013INFINITIJX35 carries 356 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 2 fires, 9 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 JX35 is air bags with 84 filings, followed by power train (76) and electrical system (35). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 7 investigation files overlapping the 2013 JX35. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

356
Complaints
7
Crashes
2
Fires
9
Injuries
0
Deaths

Total Complaints

356 filings

Crashes Reported

7 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
AIR BAGS84
POWER TRAIN76
ELECTRICAL SYSTEM35
SERVICE BRAKES24
UNKNOWN OR OTHER24
ENGINE15
EXTERIOR LIGHTING14
VEHICLE SPEED CONTROL13
FUEL/PROPULSION SYSTEM8
SUSPENSION8
SEAT BELTS7
SEATS7
STEERING6
STRUCTURE:BODY6
VISIBILITY/WIPER4

Recalls (7)

16V24400026/04/2016

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano

15V03300026/01/2015

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 20

14V13800025/03/2014

ELECTRICAL SYSTEM:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may

15V68100020/10/2015

AIR BAGS:FRONTAL

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant

13V44500017/10/2013

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2

12V39800014/08/2012

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is con

13V06900001/03/2013

AIR BAGS

Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger ai

Recent Complaints

20260106STRUCTURE:BODY

The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of subframe failure. This defect is premature, systemic, and well‑documented across the Infiniti JX35/QX60 and Nissan Pathfinder platforms.

20260106SUSPENSION

The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of subframe failure. This defect is premature, systemic, and well‑documented across the Infiniti JX35/QX60 and Nissan Pathfinder platforms.

20260105SEATS

My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat "motor is going out." The supervisor on duty, Micah, refused to fix the seat and Infiniti Roseville texted that the death trap seat is "operating as designed." I have the video clearly showing the seat malfunctions and is a danger to myself, my children and everyone on the roadways. The officer attending the scene when I was trapped and injured stated I'm lucky to be alive, because if the seat malfunctioned while I was driving and the airbag went off while I was pinned to the steering wheel, I would be dead. The dash had every light on possible when the seat malfunctioned and froze entirely. The car is available to be inspected, and I'm terrified to drive it if the seat is plugged in because it will cru

20251126ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered that that vehicle's mileage was 151,289. The contact found out that the vehicle was a salvage vehicle, but the dealer did not inform the contact that the vehicle had a salvaged title. The contact stated that the dealer refused payment, and the contact had difficulty registering the vehicle.

Mileage: 172,000

20251118CrashPOWER TRAIN

Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue

20251114POWER TRAIN

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: ITB15-012D. The manufacturer was not notified of the failure. The failure mileage was 147,000

Mileage: 147,000

20250730POWER TRAIN

My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and online reporting. infinity has a factory warranty on my vehicle but when I check the recall list it doesn’t show any recalls. I’ve been experiencing this with several jx35 infinity’s due to the cvt transmissions and would really like to have this as a recall because it’s such a common issue with these vehicles. I’ve had the same vehicle prior to this one and paid to have the transmission replaced but it still had the same issues down the road.

20250415POWER TRAIN

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but the vehicle accelerated very slowly. I could only maintain a speed of around 50–60 mph. It felt like the transmission was stuck in one gear and the power was not being properly delivered to the wheels. This limited acceleration and loss of responsiveness created a significant safety concern on the freeway. The following day, the check engine light turned on. I took the vehicle to AutoZone for a diagnostic scan, which returned multiple fault codes: P0840 (Transmission Fluid Pressure Sensor/Switch A Circuit), P0715 (Input/Turbine Speed Sensor A), and P0746 (Pressure Control Solenoid A Performance or Stuck Off). After researching the issue, I found that many other Infiniti JX35 owners have

20250415ENGINE

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but the vehicle accelerated very slowly. I could only maintain a speed of around 50–60 mph. It felt like the transmission was stuck in one gear and the power was not being properly delivered to the wheels. This limited acceleration and loss of responsiveness created a significant safety concern on the freeway. The following day, the check engine light turned on. I took the vehicle to AutoZone for a diagnostic scan, which returned multiple fault codes: P0840 (Transmission Fluid Pressure Sensor/Switch A Circuit), P0715 (Input/Turbine Speed Sensor A), and P0746 (Pressure Control Solenoid A Performance or Stuck Off). After researching the issue, I found that many other Infiniti JX35 owners have

20250415VEHICLE SPEED CONTROL

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but the vehicle accelerated very slowly. I could only maintain a speed of around 50–60 mph. It felt like the transmission was stuck in one gear and the power was not being properly delivered to the wheels. This limited acceleration and loss of responsiveness created a significant safety concern on the freeway. The following day, the check engine light turned on. I took the vehicle to AutoZone for a diagnostic scan, which returned multiple fault codes: P0840 (Transmission Fluid Pressure Sensor/Switch A Circuit), P0715 (Input/Turbine Speed Sensor A), and P0746 (Pressure Control Solenoid A Performance or Stuck Off). After researching the issue, I found that many other Infiniti JX35 owners have

20250128STRUCTURE:INTERIOR PANELS:SUN VISOR

The contact owns a 2013 Infiniti JX35. The contact stated that the driver’s side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to hold the sun visor in place to prevent failure. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

Mileage: 25,000

20241218UNKNOWN OR OTHER

The subframe on this car has severely deteriorated causing it to be unsafe to drive. Had 2 individual repair shops to inspect and they both shops said it is too dangerous to drive. This car was bought new and one family owned. The car has 130,000 miles and is in pristine shape. We have been driving car until we heard a noise in rear of car and immediately had it inspected. How many other lives could be in danger because of this issue. Have reported this to Nissan and exoculated it, they have no interest in seeing this car and the potential for it causing fatal accidents without individuals being aware of the dangerous subframe.

20241117STRUCTURE:BODY

My entire chassis is rotting and I want to know if there is any way to file a complaint and have the dealer fix it.

20240218POWER TRAIN

I was stopped at a stop sign. When I tried to make my turn/proceed my vehicle putted through the turn. It wouldn’t go over 5 mph it seemed. Luckily I made it out of the way before the oncoming traffic got to me. I pulled over turned the car off and then back on & it worked good enough to get me home. I took it to a mechanic and was informed it was the transmission. I did some research and found this is a common issue with this vehicle. For some reason my vehicle is not listed on the recall list, though it is exhibiting all the same issues others reported. Car is currently sitting until I can afford a new transmission. Sadly I’m still making payments on it.

20240201POWER TRAIN

Transmission was replaced twice and they are saying the transfer case is now faulty.

20240117POWER TRAIN

The contact owns a 2013 Infiniti JX35. The contact stated that while at a stop light and attempting to accelerate, the vehicle shuddered and stalled. There were no warning lights illuminated. The contact shifted to neutral, and the vehicle seized and failed to move. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to Roadside Assistance and the NHTSA Hotline. The contact stated that the failure was related to TSB No. ITB15-012d. (Power Train). The failure mileage was approximately 190,000.

Mileage: 190,000

20231129AIR BAGS

Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B - Sensor-Side Airbag center. Airbag diagnosis sensor to start, this is the first step, will have to test further if not corrected after replacement". The service dealer said that it's the first step to figure out what's wrong, the quote was $2,120.96, he said it might fix it and can be a money pit. My concern is that my car might have been missed in the airbag recall.

20231116VEHICLE SPEED CONTROL

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.

Mileage: 161,000

20231116POWER TRAIN

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.

Mileage: 161,000

20231116SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.

Mileage: 161,000

Compare 2013INFINITIJX35 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2013 INFINITI JX35 have?
The 2013 INFINITI JX35 has 356 NHTSA complaints, 7 crashes, 2 fires, 9 injuries, and 0 deaths reported.
Are there any recalls for the 2013 INFINITI JX35?
Yes, the 2013 INFINITI JX35 has 7 recall(s). The most common affected component is AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2013 INFINITI JX35?
The most-complained component for the 2013 INFINITI JX35 is AIR BAGS with 84 complaints. Other frequently reported areas include POWER TRAIN and ELECTRICAL SYSTEM.
Is the 2013 INFINITI JX35 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.