2013 INFINITI JX35

356 complaints filed with NHTSA.

356
Complaints
7
Crashes
2
Fires
9
Injuries
0
Deaths

Complaints by Component

ComponentCount
AIR BAGS84
POWER TRAIN76
ELECTRICAL SYSTEM35
SERVICE BRAKES24
UNKNOWN OR OTHER24
ENGINE15
EXTERIOR LIGHTING14
VEHICLE SPEED CONTROL13
FUEL/PROPULSION SYSTEM8
SUSPENSION8
SEAT BELTS7
SEATS7
STEERING6
STRUCTURE:BODY6
VISIBILITY/WIPER4

Recalls (7)

16V24400026/04/2016

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano

15V03300026/01/2015

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 20

14V13800025/03/2014

ELECTRICAL SYSTEM:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may

15V68100020/10/2015

AIR BAGS:FRONTAL

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant

13V44500017/10/2013

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2

12V39800014/08/2012

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is con

13V06900001/03/2013

AIR BAGS

Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger ai

Recent Complaints

20260105SEATS

My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat "motor is going out." The supervisor on duty, Micah, refused to fix the seat and Infiniti Roseville texted that the death trap seat is "operating as designed." I have the video clearly showing the seat malfunctio

20251118CrashPOWER TRAIN

Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue

20200226SERVICE BRAKES

TODAY I HAD THE ULTIMATE SCARE. I WAS DRIVING DOWN THE FREEWAY WHEN MY SEAT BELTS LOCKED AND MY TRUCK HIT THE EMERGENCY BRAKES. NO ONE WAS IN FRONT OF ME BUT THERE WAS A 18 WHEELER BEHIND ME. HE SWERVED TO AVOID HITTING ME FROM THE BACK. I COMPLETELY WENT INTO A ANXIETY ATTACK AND HAD TO PULL OVER ONCE THE CAR RELEASED THE BRAKES WHICH ONLY LASTED A MINUTE. I CALLED FOR HELP BECAUSE I COULDN'T BREATHE AND COULD NOT DRIVE. I COULD HAVE LOST MY LIFE TODAY ALL BEHIND A DUMB VEHICLE THAT SUPPOSE TO

Mileage: 142,000

20200226UNKNOWN OR OTHER

TODAY I HAD THE ULTIMATE SCARE. I WAS DRIVING DOWN THE FREEWAY WHEN MY SEAT BELTS LOCKED AND MY TRUCK HIT THE EMERGENCY BRAKES. NO ONE WAS IN FRONT OF ME BUT THERE WAS A 18 WHEELER BEHIND ME. HE SWERVED TO AVOID HITTING ME FROM THE BACK. I COMPLETELY WENT INTO A ANXIETY ATTACK AND HAD TO PULL OVER ONCE THE CAR RELEASED THE BRAKES WHICH ONLY LASTED A MINUTE. I CALLED FOR HELP BECAUSE I COULDN'T BREATHE AND COULD NOT DRIVE. I COULD HAVE LOST MY LIFE TODAY ALL BEHIND A DUMB VEHICLE THAT SUPPOSE TO

Mileage: 142,000

20191108SERVICE BRAKES

WHEN SLOWING TO A STOP ON A CITY STREET DOWNWARD INCLINE THE BRAKES WILL FADE AND THE SEAT BELT PRETENSIONER WILL FIRE. SEEMS TO BE RELATED TO INTELLIGENT BRAKE ASSIST OR ABS SYSTEM. I HAVE READ ABOUT OTHERS HAVING THE IDENTICAL OR SIMILAR PROBLEMS ON LINE BUT INFINITY ACTS LIKE THEY NEVER HEARD OF THE PROBLEM. WE HAVE TAKEN THE CAR TO THE DEALERSHIP WITH NO RESOLUTION OF THE ISSUE. WE GET THE RUN AROUND FROM INFINITY CONSUMER SUPPORT.

Mileage: 30,000

20191108SEAT BELTS

WHEN SLOWING TO A STOP ON A CITY STREET DOWNWARD INCLINE THE BRAKES WILL FADE AND THE SEAT BELT PRETENSIONER WILL FIRE. SEEMS TO BE RELATED TO INTELLIGENT BRAKE ASSIST OR ABS SYSTEM. I HAVE READ ABOUT OTHERS HAVING THE IDENTICAL OR SIMILAR PROBLEMS ON LINE BUT INFINITY ACTS LIKE THEY NEVER HEARD OF THE PROBLEM. WE HAVE TAKEN THE CAR TO THE DEALERSHIP WITH NO RESOLUTION OF THE ISSUE. WE GET THE RUN AROUND FROM INFINITY CONSUMER SUPPORT.

Mileage: 30,000

20190808CrashAIR BAGS

TL* THE CONTACT OWNED A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE WAITING FOR TRAFFIC TO MOVE, ANOTHER VEHICLE DRIVING AT APPROXIMATELY 80 MPH REAR ENDED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AT THE SCENE AND POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED AT THE SCENE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT THEN PICKED UP BY THE INSURANCE AND LABELED AS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAI

Mileage: 50,000

20190122CrashWHEELS

DRIVING UNDER 20 MPH ON DIVIDED STREET APPROACHING A BRIDGE OVER A SMALL WATERWAY. SUDDENLY FELT LEFT FRONT END GO DOWN AND SWERVE TO LEFT INTO CONCRETE BRIDGE RAILING. APPEARS THAT LEFT FRONT WHEEL ASSEMBLY CAME APART FROM DRIVE SHAFT. POLICE OFFICERS COMMENTED THAT LOOKS LIKE U-JOINT SEPARATED. *DSY *DT*JB

Mileage: 83,385

20141205FireELECTRICAL SYSTEM

I PARKED IN MY DRIVE-WAY ABOUT 9PM ON SUN, NOV 22, 2014. UPON EXITING THE CAR, I SMELT AND SAW FAINT SMOKE ON THE PASSENGER SIDE OF THE CAR. I WALKED TO THAT SIDE AND SAW ORANGE FIRE BEHIND THE FOG LIGHT IN THE LOWER PASSENGER BUMPER (INSIDE WHERE THE BUMPER HAS A FLAT LEDGE). I RAN IN THE HOUSE FOR A FIRE EXTINGUISHER AND MY HUSBAND AND WE TRIED TO EXTINGUISH THE FIRE SEVERAL TIMES, BUT IT WOULD RE-IGNITE. WHEN WE REALIZED WE COULD NOT EXTINGUISH, WE CALLED 911 FOR THE FIRE DEPT. WE ALSO RE

Mileage: 52,000

20141205FireEXTERIOR LIGHTING

I PARKED IN MY DRIVE-WAY ABOUT 9PM ON SUN, NOV 22, 2014. UPON EXITING THE CAR, I SMELT AND SAW FAINT SMOKE ON THE PASSENGER SIDE OF THE CAR. I WALKED TO THAT SIDE AND SAW ORANGE FIRE BEHIND THE FOG LIGHT IN THE LOWER PASSENGER BUMPER (INSIDE WHERE THE BUMPER HAS A FLAT LEDGE). I RAN IN THE HOUSE FOR A FIRE EXTINGUISHER AND MY HUSBAND AND WE TRIED TO EXTINGUISH THE FIRE SEVERAL TIMES, BUT IT WOULD RE-IGNITE. WHEN WE REALIZED WE COULD NOT EXTINGUISH, WE CALLED 911 FOR THE FIRE DEPT. WE ALSO RE

Mileage: 52,000

20141031SERVICE BRAKES

I AM REQUESTING AN INVESTIGATION ON THE AUTOMATIC BRAKE SYSTEM ON THE INFINITI JX35, 2013 MODEL AND THE FACT THAT IT SHOULD NOT GO OFF WHEN YOU ARE DRIVING NORMALLY AND NOT ABOUT TO REAR END ANOTHER VEHICLE. ON SATURDAY OCTOBER 25, 2014, I WAS DRIVING MY 2013 INFINITI JX 35, WITH A PASSENGER DOWN A 30MPH ROAD TRAVELING AT APPROXIMATELY 33MPH WHEN I SAW A 1-2 FOOT WIDE METAL CONSTRUCTION COVERING ON THE STREET AHEAD. IT WAS FAIRLY FLAT AND APPEARED THAT I COULD EASILY DRIVE OVER IT AT A NORMAL S

Mileage: 30,500

20140409STRUCTURE:BODY:DOOR

2013 INFINITY JX35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO FRONT DOOR OF VEHICLE HAS VERY SHARP EDGES THAT CAUSED INJURY TO CONSUMERS FACE. *SMD THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS A MANUFACTURING DEFECT, AND THEY WERE NOT RESPONSIBLE FOR FIXING IT. (LAWYER WROTE IN ON BEHALF OF CONSUMER) *JB

20131210CrashSERVICE BRAKES

THERE WAS A COUPLE OF INCHES OF FRESH SNOW ON THE STREETS. THIS WAS THE FIRST SNOW THAT THE CAR HAS SEEN. THE BRAKES DO NOT WORK IN SNOW. WHEN THE CAR STARTS TO SKID IN THE SNOW, THE ANTI LOCK BRAKE FEATURE APPEARS TO KICK IN, WHICH CAUSES THE CAR TO NOT BRAKE AT ALL. CAR SIMPLY CRUISES FORWARD WITHOUT ANY BRAKING AT ALL. PUMPING THE BRAKES APPEARS TO ACTUALLY HELP THE SITUATION IN THAT IT SEEMS TO RESET THE ANTI LOCK FEATURE AND ALLOWS THE BRAKES TO AT LEAST TEMPORARILY APPLY BEFORE THE C

Mileage: 12,500

20131202CrashSERVICE BRAKES

NHTSA CAMPAIGN ID NO. 13V139000. STARTED CAR. PULLED OUT OF PARKING LOT. THE BRAKES IN MY 2013 INFINITI JX35 HAD A COMPLETE FAILURE AND WOULD NOT STOP CAR AT ALL. TO AVOID ONCOMING TRAFFIC PULLED OVER TO A GRASSY AREA AND CRASHED INTO A BRICK STRUCTURE. *TR

Mileage: 6,500

20131018CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, WHEN THE BRAKES BECAME UNRESPONSIVE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A TECHNICIAN WOULD INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE

Mileage: 23,000

20130612CrashAIR BAGS

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS 45 MPH AND CRASHED INTO A TREE. THE CONTACT, WHO WAS A PASSENGER IN THE VEHICLE, SUSTAINED A FRACTURED STERNUM DUE TO THE FRONT PASSENGER'S SIDE AIR BAG FAILING TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT OF THE AIR BAG FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400. *TR

Mileage: 8,400