Total Complaints
5 filings
INFINITI INFINITI · model year
5 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000INFINITIINFINITI carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 INFINITI is electrical system:ignition with 1 filings, followed by electrical system:ignition:switch (1) and electrical system:wiring (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 7 investigation files overlapping the 2000 INFINITI. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
5 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM:IGNITION | 1 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 1 |
| ELECTRICAL SYSTEM:WIRING | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| SUSPENSION:FRONT:CONTROL ARM | 1 |
DT: THE FRONT RIGHT LOWER CONTROL ARM WAS RUSTED AND BROKE. TOOK VEHICLE TO A MECHANIC, AND SAID HE DID SOME RESEARCH AND THERE WAS A RECALL ON 2001 MODEL, BUT NOT THE 2000. THE LEFT LOWER CONTROL ARM WAS ALSO RUSTED.*AK
Mileage: 48,000
DEAR SIR OR MADAM: I HAVE AN INFINITY Q45 ANNIVERSARY EDITION, YEAR 2000, WITH APPROXIMATELY 90,000 MILES ON IT. I HAVE A PROBLEM WITH THE TRANSMISSION SHIFTING "HARD" FROM 1ST TO 2ND GEAR FIRST THING IN THE MORNING, WHEN THE CAR IS "COLD". NOTE: THIS HAPPENS IN THE SUMMER ALSO, SO DON'T BE MISLED AND BE AWARE, THIS PHENOMENON STARTED LONG BEFORE 90,000 MILES. I HAVE HAD IT BACK TO THE DEALER A NUMBER OF TIMES; THEY HAVE CHECKED WITH TEST EQUIPMENT AND HAVE EXPERIENCED THE PROBLEM AND TOLD ME THIS IS "NORMAL". I DON'T THINK AN AUTOMOBILE OF THIS CALIBER AND COST SHOULD FEEL LIKE SOMEONE HAS THROWN A "BRICK" IN THE TRANSMISSION AND IT FEELS AS THOUGH IT IS ABOUT TO COME APART. REALLY, THE EFFECT IS VERY DISCONCERTING AND UNNERVING. WHEN I PURCHASED THIS AUTOMOBILE, I WAS CONVINCED TO PURCHASE AN EXPENSIVE 100,000 MILE EXTENDED WARRANTY TO COVER SUCH INCIDENTS IF THEY WERE TO OCCUR. IS THE DEALER TRYING TO GIVE ME THE RUN AROUND AND WAITING FOR THE WARRANTY TO EXPIRE? DO THEY KNOW WHA
Mileage: 61,000
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY 5TH, 2001, THE CAR (22,574 MILEAGE) WOULD NOT CRANK AGAIN AND THE TOW TRUCK DRIVER PLACED THE GEAR IN NEUTRAL AND IT STARTED. THE DEALERSHIP COULD NOT DUPLICATE THIS FAILURE. ON JUNE 28TH, 2002 (45,367 MILEAGE), THE BATTERY WAS REPLACED FOR THE SECOND TIME BY THE DEALERSHIP. ON NOVEMBER 13TH, 2003 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 15TH AND THE STARTER WAS REPLACED (71,000). DURING THIS VISIT TO THE SERVICE DEPARTMENT I WAS ENGAGED IN CONVERSATION WITH THE BUSINESS MANAGER AND THE SALES MANAGER APPROACHED US. I INFORMED HIM OF ALL THE PROBLEMS AND HIS O
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY 5TH, 2001, THE CAR (22,574 MILEAGE) WOULD NOT CRANK AGAIN AND THE TOW TRUCK DRIVER PLACED THE GEAR IN NEUTRAL AND IT STARTED. THE DEALERSHIP COULD NOT DUPLICATE THIS FAILURE. ON JUNE 28TH, 2002 (45,367 MILEAGE), THE BATTERY WAS REPLACED FOR THE SECOND TIME BY THE DEALERSHIP. ON NOVEMBER 13TH, 2003 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 15TH AND THE STARTER WAS REPLACED (71,000). DURING THIS VISIT TO THE SERVICE DEPARTMENT I WAS ENGAGED IN CONVERSATION WITH THE BUSINESS MANAGER AND THE SALES MANAGER APPROACHED US. I INFORMED HIM OF ALL THE PROBLEMS AND HIS O
THIS CAR (INFINITI G-20) WAS PURCHASED ON MARCH 25 TH OF 2000 WITH 67 MILES ON IT. ON APRIL 24, 2000 WITH A MILEAGE OF ONLY 1,632 MILES, IT NEEDED TO BE JUMP STARTED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THAT THE BATTERY NEEDED TO BE REPLACED. ON JULY 14TH, 2000 THE CAR (8,221 MILEAGE) WOULD NOT CRANK AGAIN. I WAS INFORMED BY THE DEALERSHIP THAT THE KEYS NEEDED TO BE RECODED. ON MAY 5TH, 2001, THE CAR (22,574 MILEAGE) WOULD NOT CRANK AGAIN AND THE TOW TRUCK DRIVER PLACED THE GEAR IN NEUTRAL AND IT STARTED. THE DEALERSHIP COULD NOT DUPLICATE THIS FAILURE. ON JUNE 28TH, 2002 (45,367 MILEAGE), THE BATTERY WAS REPLACED FOR THE SECOND TIME BY THE DEALERSHIP. ON NOVEMBER 13TH, 2003 THE CAR WOULD NOT CRANK. IT WAS TAKEN TO THE DEALERSHIP ON NOVEMBER 15TH AND THE STARTER WAS REPLACED (71,000). DURING THIS VISIT TO THE SERVICE DEPARTMENT I WAS ENGAGED IN CONVERSATION WITH THE BUSINESS MANAGER AND THE SALES MANAGER APPROACHED US. I INFORMED HIM OF ALL THE PROBLEMS AND HIS O
Complete loss of motive power due to engine failure
Occupant Classification System Failure
Improper Frontal Air Bag Deployment
Steering column separation
Collision Mitigation System Malfunction
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.