INFINITI G25 · model year

2011 INFINITI G25

28 NHTSA complaints, 8 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2011INFINITIG25 carries 28 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 8 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 G25 is electrical system with 5 filings, followed by steering (5) and unknown or other (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 7 investigation files overlapping the 2011 G25. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

28
Complaints
8
Crashes
0
Fires
8
Injuries
0
Deaths

Total Complaints

28 filings

Crashes Reported

8 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM5
STEERING5
UNKNOWN OR OTHER4
POWER TRAIN2
AIR BAGS2
SUSPENSION2
STRUCTURE:BODY2
EQUIPMENT1
SEAT BELTS1
SERVICE BRAKES1
WHEELS1
ENGINE1
VEHICLE SPEED CONTROL1

Recent Complaints

20240226AIR BAGS

The supplemental air bag warning light came on the dashboard. My local mechanic coded it at B1018, occupant sensor failure. At his suggestion, I brought it to a Nissan dealership (Infiniti is over an hour away from where I live.). They indicated I need to replace both seat sensor and OCS module. They say the seat must be replaced. Checking the Internet, there is a recent recall for Infiniti air bag problems. I contend that if that same system was used in 2011, a recall of that year should exist. In addition, there are many similar issues reported on the Internet.

20240117ELECTRICAL SYSTEM

While car was in operation, Intelligent Key System warning light came on (yellow "KEY" light). After turning off car engine, car will no longer start up. Key fob locks and unlocks doors, but car will not start. Prior to this incident there were no indications of a problem, no wornings. Upon investigation and research, the issue is related to a "Steering Lock Failure", and is widely known for years by other owners, repair shops, and Nissan and Infiniti. Nissan has addressed the issue by recalling and repairing the failure, however Infiniti has ignored the issue even though it is the same part (and same company). Infiniti must be made to repair the failure, as Nissan has done.

20240117STEERING

While car was in operation, Intelligent Key System warning light came on (yellow "KEY" light). After turning off car engine, car will no longer start up. Key fob locks and unlocks doors, but car will not start. Prior to this incident there were no indications of a problem, no wornings. Upon investigation and research, the issue is related to a "Steering Lock Failure", and is widely known for years by other owners, repair shops, and Nissan and Infiniti. Nissan has addressed the issue by recalling and repairing the failure, however Infiniti has ignored the issue even though it is the same part (and same company). Infiniti must be made to repair the failure, as Nissan has done.

20230121ELECTRICAL SYSTEM

While enrooted to work my vehicle just shut off unexpectedly. I had the vehicle towed to nearest mechanic shop and they could not find out why my vehicle stopped, then the vehicle started back up and I drove the vehicle home. A few days later on my way to work again, my vehicle would not start at all. I had AAA come out to try and start the vehicle thinking that it was a dead battery, but I was told that the battery was in good shape. A few days later my vehicle started once again, so I took it to another mechanic shop and was informed that it was possibly the key fob, then the vehicles onboard computer. They proceeded to troubleshoot the vehicle thinking that this maybe the issue, then the vehicle would not start once again. It was not any of the issues that they thought. The vehicle was taken to the dealership to find out what was going on for sure. I was then informed that it was possibly the steering wheel lockbox since the dashboard yellow key light is lighting up as well, and tha

20230121STEERING

While enrooted to work my vehicle just shut off unexpectedly. I had the vehicle towed to nearest mechanic shop and they could not find out why my vehicle stopped, then the vehicle started back up and I drove the vehicle home. A few days later on my way to work again, my vehicle would not start at all. I had AAA come out to try and start the vehicle thinking that it was a dead battery, but I was told that the battery was in good shape. A few days later my vehicle started once again, so I took it to another mechanic shop and was informed that it was possibly the key fob, then the vehicles onboard computer. They proceeded to troubleshoot the vehicle thinking that this maybe the issue, then the vehicle would not start once again. It was not any of the issues that they thought. The vehicle was taken to the dealership to find out what was going on for sure. I was then informed that it was possibly the steering wheel lockbox since the dashboard yellow key light is lighting up as well, and tha

20230121UNKNOWN OR OTHER

While enrooted to work my vehicle just shut off unexpectedly. I had the vehicle towed to nearest mechanic shop and they could not find out why my vehicle stopped, then the vehicle started back up and I drove the vehicle home. A few days later on my way to work again, my vehicle would not start at all. I had AAA come out to try and start the vehicle thinking that it was a dead battery, but I was told that the battery was in good shape. A few days later my vehicle started once again, so I took it to another mechanic shop and was informed that it was possibly the key fob, then the vehicles onboard computer. They proceeded to troubleshoot the vehicle thinking that this maybe the issue, then the vehicle would not start once again. It was not any of the issues that they thought. The vehicle was taken to the dealership to find out what was going on for sure. I was then informed that it was possibly the steering wheel lockbox since the dashboard yellow key light is lighting up as well, and tha

20220611CrashELECTRICAL SYSTEM

I was having gas mileage issues and had an engine light come on one day. I checked it for it to come up with mass air flow sensor code. I had them replaced. Once I replaced them I noticed I still had the light and mileage issues. I did some research and found out you need to reprogram the sensors at a dealership after replacement. I scheduled an appointment at Infiniti of Akron and they reprogrammed them. I left and a couple hours of driving later the acceleration is worse and mileage is bad. The engine light comes back on. I call back they check my ECU and said I was missing an update. They couldn’t do the update due to their systems being down at the time and told me they would call me when they were ready. I left to head home. I hopped on the highway towards my house. After about 10 minutes of driving my car begins to slow down to a complete halt and stalls right in rush hour traffic. I had no where to safely pull over. There was no shoulder available due to construction. I immedi

20220611CrashUNKNOWN OR OTHER

I was having gas mileage issues and had an engine light come on one day. I checked it for it to come up with mass air flow sensor code. I had them replaced. Once I replaced them I noticed I still had the light and mileage issues. I did some research and found out you need to reprogram the sensors at a dealership after replacement. I scheduled an appointment at Infiniti of Akron and they reprogrammed them. I left and a couple hours of driving later the acceleration is worse and mileage is bad. The engine light comes back on. I call back they check my ECU and said I was missing an update. They couldn’t do the update due to their systems being down at the time and told me they would call me when they were ready. I left to head home. I hopped on the highway towards my house. After about 10 minutes of driving my car begins to slow down to a complete halt and stalls right in rush hour traffic. I had no where to safely pull over. There was no shoulder available due to construction. I immedi

20220611CrashVEHICLE SPEED CONTROL

I was having gas mileage issues and had an engine light come on one day. I checked it for it to come up with mass air flow sensor code. I had them replaced. Once I replaced them I noticed I still had the light and mileage issues. I did some research and found out you need to reprogram the sensors at a dealership after replacement. I scheduled an appointment at Infiniti of Akron and they reprogrammed them. I left and a couple hours of driving later the acceleration is worse and mileage is bad. The engine light comes back on. I call back they check my ECU and said I was missing an update. They couldn’t do the update due to their systems being down at the time and told me they would call me when they were ready. I left to head home. I hopped on the highway towards my house. After about 10 minutes of driving my car begins to slow down to a complete halt and stalls right in rush hour traffic. I had no where to safely pull over. There was no shoulder available due to construction. I immedi

20190904STEERING

THIS HAPPENED 9.03.19. I RAN SOME ERRANDS THEN PROCEEDED TO HEAD HOME. EVERYTHING WAS FINE. I WAS PARKED FOR ABOUT 2.5 HOURS WHEN I WENT BACK TO MY CAR. IT LET ME IN AS USUAL SO I DIDN'T THINK ANYTHING WAS A MISS. HOWEVER, WHEN I TRIED TO START IT. IT DIDN'T START. I TRIED CHANGING THE BATTERY ON THE INTELLIGENT KEY FOB AND NOTHING. ON THE DASH WAS YELLOWISH KEY LIGHT APPEARED EVERY TIME I TRIED TO TURN THE CAR ON. I TOOK IT TO MY MECHANIC AND HE ORIGINALLY THOUGHT IT WAS THE BATTERY BECAUSE THE LIGHT DIDN'T COME ON. HE TRIED TO GIVE IT A BOOST AND STILL NOTHING. WE BROUGHT IT TO THE SHOP AND IT TURNED OUT TO THE STEERING LOCKBOX. THIS ISSUE COULD CAUSE SOMEONE TO BE IN A DANGEROUS SITUATION. LUCKILY I WAS HOME, HOWEVER, I COULD HAVE BEEN ANYWHERE WITH MY 5 YR OLD CHILD. I WAS NOT PREPARED FOR ANYTHING TO GO WRONG AS I RECEIVED NO INDICATORS THAT SOMETHING WAS WRONG. I KEEP UP WITH ALL MAINTENANCE ON MY CAR BECAUSE I RELY ON IT TO GET ME TO POINT A AND SO ON ALONG WITH MY PRECIOUS

Mileage: 89,000

20180709STRUCTURE:BODY

STICKY, MELTED AND CRACKING DASH, PROBLEM BEGINNING 2 YEARS AGO...SOME PIECES ARE OFF AND YOU CAN SEE THE "YELLOW" INTERIOR (FOAM)...THE ACTUAL MILEAGE IS 53,000 MILES.

20180417UNKNOWN OR OTHER

MY DASHBOARD START MELTING AND LOWER THE VISIBILITY TRUE MY FRONT WINDOW. DURING THE DAY WHEN THE SUN IS OUT I CAN HARDLY SEE ANYTHING FROM THE MIDDLE OF THE WINDOW DOWN BECAUSE IT STAY GLOSSY. IT KEEP ON GETTING WORSE AND WORSE WITH EVERY DAY! NISAN/INFINITI NEED TO TAKE CARE OF THIS PROBLEM BECAUSE COULD COST THE LOST OF SOMEONES LIFE.

20180224STEERING

AFTER NORMAL USE, AND WITH NO WARNING INDICATIONS, THE VEHICLE FAILED TO START AFTER BEING PARKED. IT WAS OBSERVED THAT THE STEERING WHEEL FAILED TO LOCK, AND THE INTELLIGENT KEY INDICATOR ILLUMINATED FROM THE DASH WHEN THE PUSH-BUTTON IGNITION WAS PRESSED. ACCORDING TO THE 2011 INFINITI G OWNER'S MANUAL, WHEN THE INTELLIGENT KEY INDICATOR LIGHT APPEARS, IT INDICATES A MALFUNCTION WITH THE ELECTRICAL STEERING LOCK SYSTEM OR THE INTELLIGENT KEY SYSTEM INDICATOR. THE VEHICLE HAD TO BE TOWED TO THE INFINITI DEALER, AND THE DEFECTIVE STEERING LOCK HAD TO BE REPLACED, IN ORDER TO RETURN THE VEHICLE BACK INTO AN OPERABLE STATE. THIS MECHANICAL DEFECT POSES A SAFETY RISK TO UNEXPECTED VEHICLE OWNERS, AS IT COULD LEAVE THEM IMMOBILE IN INSECURE SURROUNDINGS, AND PREVENT THEM FROM REACHING IMMEDIATE HELP WHEN THREATENED OR HARASSED, AND IN THE EVENT OF EMERGENCIES, MEDICAL CONDITIONS OR ADVERSE WEATHER CONDITIONS. WHAT IS MORE DISTURBING, IS THAT INFINITI IS AWARE OF THE STEERING LOCK DEF

Mileage: 143,211

20170130STEERING

THE STEERING LOCK UNIT FAILED ON MY INFINITI G25X. IT WAS WAS STATIONARY AT A GROCERY STORE AND WHEN I CAME OUT IT WOULD NOT START SO I HAD IT TOWED TO INFINITI OF LYNNWOOD. I SEE THEIR WAS A RECALL ON THIS PART BY NISSAN BUT INFINITI REFUSED TO HONOR IT EVEN THOUGH IT'S THE SAME PART. INFINITI HAS A GREAT SCAM GOING AS ONLY THE DEALERSHIP CAN FIX THIS PROBLEM SO THEY CHARGE OUTRAGEOUS PRICES. $2,264.14 IS WHAT THE INFINITI DEALERSHIP WANTS TO FIX THIS. PLEASE HELP.

Mileage: 60,000

20161101ELECTRICAL SYSTEM

VEHICLE HAS BEEN IN THE SHOP OVER 12 TIMES AND HAS HAD 2 ECM REPLACEMENTS, 3 MASS AIRFLOW SENSORS, 2 THROTTLE BODIES, 3 COMPUTER REPROGRAMS, MULTIPLE AIR FILTER REPLACEMENTS AND TWO FUEL INJECTION CLEANINGS. VEHICLE'S CHECK ENGINE LIGHT IS ON AGAIN AND WAS TOLD VEHICLE HAS ANOTHER CORRUPT MASS AIR FLOW SENSOR. INFINITI IS UNWILLING TO FIX THE VEHICLES WARRANTIED PARTS. WAS INVOLVED IN AN ACCIDENT 06/2016 AND WAS T-BONED THE OTHER DRIVER WAS GOING 40 MILES AN HOUR AND THE AIRBAGS DID NOT DEPLOY. WHEN ONE OF THE MASS AIR FLOW SENSORS FAILED THE VEHICLE ROLLED DOWN THE HIGHWAY. INFINITI WANTS ME TO TRADE THE VEHICLE IN AT THE LOWEST DEPRECIATED AMOUNT WITH AN OVERHEAD AMOUNT OF 8K ON THE LOAN.

20161101ENGINE

VEHICLE HAS BEEN IN THE SHOP OVER 12 TIMES AND HAS HAD 2 ECM REPLACEMENTS, 3 MASS AIRFLOW SENSORS, 2 THROTTLE BODIES, 3 COMPUTER REPROGRAMS, MULTIPLE AIR FILTER REPLACEMENTS AND TWO FUEL INJECTION CLEANINGS. VEHICLE'S CHECK ENGINE LIGHT IS ON AGAIN AND WAS TOLD VEHICLE HAS ANOTHER CORRUPT MASS AIR FLOW SENSOR. INFINITI IS UNWILLING TO FIX THE VEHICLES WARRANTIED PARTS. WAS INVOLVED IN AN ACCIDENT 06/2016 AND WAS T-BONED THE OTHER DRIVER WAS GOING 40 MILES AN HOUR AND THE AIRBAGS DID NOT DEPLOY. WHEN ONE OF THE MASS AIR FLOW SENSORS FAILED THE VEHICLE ROLLED DOWN THE HIGHWAY. INFINITI WANTS ME TO TRADE THE VEHICLE IN AT THE LOWEST DEPRECIATED AMOUNT WITH AN OVERHEAD AMOUNT OF 8K ON THE LOAN.

20161101UNKNOWN OR OTHER

VEHICLE HAS BEEN IN THE SHOP OVER 12 TIMES AND HAS HAD 2 ECM REPLACEMENTS, 3 MASS AIRFLOW SENSORS, 2 THROTTLE BODIES, 3 COMPUTER REPROGRAMS, MULTIPLE AIR FILTER REPLACEMENTS AND TWO FUEL INJECTION CLEANINGS. VEHICLE'S CHECK ENGINE LIGHT IS ON AGAIN AND WAS TOLD VEHICLE HAS ANOTHER CORRUPT MASS AIR FLOW SENSOR. INFINITI IS UNWILLING TO FIX THE VEHICLES WARRANTIED PARTS. WAS INVOLVED IN AN ACCIDENT 06/2016 AND WAS T-BONED THE OTHER DRIVER WAS GOING 40 MILES AN HOUR AND THE AIRBAGS DID NOT DEPLOY. WHEN ONE OF THE MASS AIR FLOW SENSORS FAILED THE VEHICLE ROLLED DOWN THE HIGHWAY. INFINITI WANTS ME TO TRADE THE VEHICLE IN AT THE LOWEST DEPRECIATED AMOUNT WITH AN OVERHEAD AMOUNT OF 8K ON THE LOAN.

20160830ELECTRICAL SYSTEM

WENT TO START CAR AND DEPRESSED PUSH START BUTTON AND THE CAR WOULD NOT START. A YELLOW KEY SYMBOL AND RED CAR SYMBOL WITH A KEY INSIDE APPEARED IN THE DASH, BUT NO OTHER LIGHTS IN THE DASH CAME ON, NOR DID THE RADIO. CONTACTED THE DEALER AND ATTEMPTED TO PUT THE KEY IN THE SLOT, CHANGE THE KEY FOB BATTERY AND JUMPSTART THE CAR, BUT THE CAR WOULD NOT START. TOWED THE CAR TO THE DEALERSHIP AND THEY INFORMED ME THAT THE STEERING LOCK ASSEMBLY WAS BAD AND NEEDED TO BE REPLACED.

Mileage: 59,800

20150802CrashSTRUCTURE:BODY

I WAS TURNING LEFT AT AN INTERSECTION. THE OTHER DRIVER RAN THE LIGHT AND HIT ME IN THE FRONT QUARTER PANEL AT AN ESTIMATED SPEED OF 40 MPH. HE ALSO LEFT THE SCENE OF THE ACCIDENT WITH 2 FLAT TIRES AND A BROKEN RADIATOR. MY CAR WAS SPUN INTO THE OPPOSITE DIRECTION ABOUT 200 FEET. THE AIRBAGS DID NOT DEPLOY. I WAS SMASHED INTO MY DRIVER SIDE DOOR AND WINDOW. I HAVE MULTIPLE BROKEN BONES. I DO NOT PLAN TO PUT MY CHILD IN THIS CAR ONCE IT IS REPAIRED. MY INSURANCE WOULD NOT TOTAL THE VEHICLE. DO WE KNOW IF TAKATA AIRBAGS WERE USED IN THE G25 MODELS?

Mileage: 59,000

20150802CrashSUSPENSION

I WAS TURNING LEFT AT AN INTERSECTION. THE OTHER DRIVER RAN THE LIGHT AND HIT ME IN THE FRONT QUARTER PANEL AT AN ESTIMATED SPEED OF 40 MPH. HE ALSO LEFT THE SCENE OF THE ACCIDENT WITH 2 FLAT TIRES AND A BROKEN RADIATOR. MY CAR WAS SPUN INTO THE OPPOSITE DIRECTION ABOUT 200 FEET. THE AIRBAGS DID NOT DEPLOY. I WAS SMASHED INTO MY DRIVER SIDE DOOR AND WINDOW. I HAVE MULTIPLE BROKEN BONES. I DO NOT PLAN TO PUT MY CHILD IN THIS CAR ONCE IT IS REPAIRED. MY INSURANCE WOULD NOT TOTAL THE VEHICLE. DO WE KNOW IF TAKATA AIRBAGS WERE USED IN THE G25 MODELS?

Mileage: 59,000

Compare 2011INFINITIG25 to Similar Vehicles

NHTSA Investigations

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Frequently Asked Questions

How many complaints does the 2011 INFINITI G25 have?
The 2011 INFINITI G25 has 28 NHTSA complaints, 8 crashes, 0 fires, 8 injuries, and 0 deaths reported.
What are the most common problems with the 2011 INFINITI G25?
The most-complained component for the 2011 INFINITI G25 is ELECTRICAL SYSTEM with 5 complaints. Other frequently reported areas include STEERING and UNKNOWN OR OTHER.
Is the 2011 INFINITI G25 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.