Total Complaints
6 filings
INFINITI G20 · model year
6 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002INFINITIG20 carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 G20 is wheels:rim with 1 filings, followed by engine and engine cooling:engine (1) and visibility:glass, side/rear (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 7 investigation files overlapping the 2002 G20. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
6 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| WHEELS:RIM | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| VISIBILITY:GLASS, SIDE/REAR | 1 |
| AIR BAGS:FRONTAL | 1 |
| CHILD SEAT | 1 |
| AIR BAGS | 1 |
TL* THE CONTACT OWNS A 2002 INFINITI G20. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
THE PASSENGER SIDE AIRBAG WARNING LIGHT BEGAN FLASHING ONGOING RIGHT AFTER THE CAR'S WARRANTY EXPIRED AT 60,000. UPON RESEARCHING IT WAS DETERMINED THAT A FAULTY AIRBAG SENSOR WAS TO BLAME ON THIS 6 YEAR OLD CAR AND THAT SINCE CAR WAS NO LONGER UNDER WARRANTY THAT IT WOULD COST OVER $1,000 TO REPLACE THIS FAULTY SENSOR. MOST MANUFACTURERS INDICATE THAT THE LIFE OF THEIR AIRBAG EQUIPMENT IS BETWEEN 10-15 YEARS. MERCEDES-BENZ ORIGINALLY STATED THE AIRBAG SHOULD BE REPLACED DURING NORMAL SERVICE AT THE CUSTOMER?S COST AFTER FIFTEEN YEARS BUT BOTH MERCEDES-BENZ AND AUDI NOW SAY THE UNITS SHOULD LAST THE LIFE OF THE VEHICLE AND INFINITI IS UNWILLING TO STAND BEHIND THEIR PRODUCT AFTER ONLY 6 YEARS. *TR
Mileage: 60,001
THE PASSENGER SIDE AIRBAG WARNING LIGHT BEGAN FLASHING ONGOING RIGHT AFTER THE CAR'S WARRANTY EXPIRED AT 60,000. UPON RESEARCHING IT WAS DETERMINED THAT A FAULTY AIRBAG SENSOR WAS TO BLAME ON THIS 6 YEAR OLD CAR AND THAT SINCE CAR WAS NO LONGER UNDER WARRANTY THAT IT WOULD COST OVER $1,000 TO REPLACE THIS FAULTY SENSOR. MOST MANUFACTURERS INDICATE THAT THE LIFE OF THEIR AIRBAG EQUIPMENT IS BETWEEN 10-15 YEARS. MERCEDES-BENZ ORIGINALLY STATED THE AIRBAG SHOULD BE REPLACED DURING NORMAL SERVICE AT THE CUSTOMER?S COST AFTER FIFTEEN YEARS BUT BOTH MERCEDES-BENZ AND AUDI NOW SAY THE UNITS SHOULD LAST THE LIFE OF THE VEHICLE AND INFINITI IS UNWILLING TO STAND BEHIND THEIR PRODUCT AFTER ONLY 6 YEARS. *TR
Mileage: 60,001
THE VEHICLE EXHIBITS WHISTLING FROM THE DRIVERS SIDE MIRROR AT SPEEDS ABOVE 40MPH. INFINITI HAS BEEN UNABLE TO REPAIR PROBLEM AFTER 4 VISITS. VERY UNHAPPY.
Mileage: 9,500
WHILE TRAVELING ABOUT 50MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN , AND IT DIDN'T RESTART. *AK
2002 INFINITY G20 PURCHASED BRAND NEW- 5/0. DRIVEN VERY INFREQUENTLY. SINCE 9/02 EXPERIENCED PROBLEMS W/ CAR PULLING TO ONE SIDE ON 2 SEPARATE OCCASIONS. DEALER CLAIMED 3 RIMS WERE BENT THE FIRST INCIDENT AND 2 BENT THE SECOND INSTANCE. SEEM HIGHLY UNLIKELY THAT A LUXURY CAR RIMS CAN BE BENT WITH SUCH LIMITED YET EXTREMELY CAREFUL DRIVING. DEALER GAVE NO FURTHER ASSISTANCE. *NLM
Mileage: 7,000
Complete loss of motive power due to engine failure
Occupant Classification System Failure
Improper Frontal Air Bag Deployment
Steering column separation
Collision Mitigation System Malfunction
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.