INFINITI G20 · model year

2000 INFINITI G20

12 NHTSA complaints, 2 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000INFINITIG20 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 G20 is seat belts:front:webbing with 1 filings, followed by equipment:appliance:air conditioner (1) and engine and engine cooling:exhaust system:emission control:catalytic convertor (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 7 investigation files overlapping the 2000 G20. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

12
Complaints
2
Crashes
0
Fires
1
Injuries
0
Deaths

Total Complaints

12 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
SEAT BELTS:FRONT:WEBBING1
EQUIPMENT:APPLIANCE:AIR CONDITIONER1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR1
SUSPENSION1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
UNKNOWN OR OTHER1
SUSPENSION:FRONT1
ELECTRICAL SYSTEM:STARTER ASSEMBLY1
AIR BAGS1
ELECTRICAL SYSTEM1
SERVICE BRAKES1
POWER TRAIN1

Recent Complaints

20140828SERVICE BRAKES

WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO BE FIXED. EVANS MOTORS HAS YET TO EVEN ATTEMPT TO HELP FIX THIS ISSUE. THEY INFORMED US THAT WE BOUGHT THE VEHICLE AND IT IS NOW OUR PROBLEM NOT THEIRS. MY SON IS A COLLEGE STUDENT WITH AN INFANT 2 MONTH OLD SON AND HE NEEDS A DEPENDABLE VEHICLE TO TRANSPORT HIS SON IN, TO GO TO SCHOOL AND WORK. I WANT SOMEONE TO HELP ME WITH THE ISSUE AT HAND. *TR

Mileage: 144,000

20140828POWER TRAIN

WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO BE FIXED. EVANS MOTORS HAS YET TO EVEN ATTEMPT TO HELP FIX THIS ISSUE. THEY INFORMED US THAT WE BOUGHT THE VEHICLE AND IT IS NOW OUR PROBLEM NOT THEIRS. MY SON IS A COLLEGE STUDENT WITH AN INFANT 2 MONTH OLD SON AND HE NEEDS A DEPENDABLE VEHICLE TO TRANSPORT HIS SON IN, TO GO TO SCHOOL AND WORK. I WANT SOMEONE TO HELP ME WITH THE ISSUE AT HAND. *TR

Mileage: 144,000

20090506AIR BAGS

PURCHASE A 2000 INFINITY FROM A CAR DEALER WITH OUT AIR BAGS AND WITHOUT THE DIAGNOSTIC COMPUTER/EQUIPMENT. *TR

20090506ELECTRICAL SYSTEM

PURCHASE A 2000 INFINITY FROM A CAR DEALER WITH OUT AIR BAGS AND WITHOUT THE DIAGNOSTIC COMPUTER/EQUIPMENT. *TR

20041005ELECTRICAL SYSTEM:STARTER ASSEMBLY

WHILE STARTING UP THE VEHICLE A LOUD NOISE CAME FROM FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STARTER NEEDED TO BE REPLACED. BUT CONSUMER WAS RESPONSIBLE TO PAY FOR PARTS AND LABOR. *AK

20040104CrashSUSPENSION:FRONT

AT APPROXIMATELY 11:00 PM ON JANUARY 04, 2004 I WAS HEADING EAST BOUND ON INTERSTATE 10 AND EXITED THE FREEWAY AT THE ORANGE GROVE EXIT. AS I APPROACHED THE ORANGE GROVE INTERSECTION I PROCEEDED ON A GREEN LIGHT TO MAKE A LEFT ONTO ORANGE GROVE. TRAVELING AT A REASONABLE SPEED FOR THE INTERSECTION, I NOTICED A LOUD POP IN THE FRONT END, AND CONSEQUENTLY LOST CONTROL OF THE STEERING. AT THIS TIME I WAS FORCED TO THE RIGHT AND CAME IN CONTACT PARALLEL TO A CEMENT BARRIER CAUSING MINIMAL BODY DAMAGE TO MY 2000 INFINITY G20. NO INJURIES WERE SUSTAINED. *LA

Mileage: 68,500

20030206UNKNOWN OR OTHER

BOUGHT NEW CAR,NEVER IN AN ACCIDENT.EXCLT COND EXPT TOP COAT PAINT IS PEELING FROM HOOD ROOF TRUNK.WAS SENT TO A SPECIALIST AND THEY INFORMED ME THAT IT COULDN'T BE CHEMICALS BECAUSE IF CHEMS HAD FALLEN ON THE CAR IT WOULD HAVE EATEN THRU ALL COATS.11/22/02 TOOK THE CAR TO JOE VALENTI LYNNE'S INFINITI HE TOOK DIG PICS, SUBMITTED THEM TO INFINITI.12/3 CLAIMED THAT IT WAS BIRD DROPPINGS OR CHEMS HAD FALLEN ON CAR.TOLD JOE WHY DOES IT CONTINUE TO APPEAR IN DIFF. LOCATIONS & IT DIDN'T EAT ALL THE WAY THRU PAINT.HE SAID THAT THE CASE WAS CLOSED.CALLED CUST SVC DARRYL IN REGARDS TO THE DECISION.DARRYL SAID,JOE CLAIMED THE CAR HAD CHEM DAMAGE.12/6 CALLED JOE HE SAID HE NEVER SAID THAT.12/11SPOKE TO DEBORA FREDRICK (SUP CUST SVC), SAID JOE WAS LYING.NOTHING RESOLVED.12/16 KIRK QUINONES SVC MGRINFINITI TOLD ME WILL CALL INFINITI TO SEE IF SOMEONE WILL LOOK AT THE CAR IN PERSON.12/17 KIRK CALLED AND TOLD ME THAT THEY SAID HE WILL LOOK AT CAR,IF HE DETERMINED IT WASN'T CHEMS,THEY WOULD SEND SOMEO

Mileage: 34,000

20020806ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

CONSUMER STATES FOR THE PAST 2 YEARS THERE HAS BEEN AN ONGOING PROBLEM WITH A ROTTEN EGG/SULFUR SMELL COMING OUT OF THE EXHAUST, CONSUMER HAS TAKEN VEHICLE TO THE DEALERSHIP AT LEAST 3 TIMES TO TRY AND GET THE PROBLEM RESOLVED, CONSUMER HAS BEEN TOLD THAT THE WRONG TYPE OF GAS WAS BEING USED, THAT THERE WAS NO SMELL, THAT A PARTICULAR PART IN THE VEHICLE COULD NOT BE REPLACED ONLY ADJUSTED, CONSUMER EVEN HAD AN UPDATE PERFORMED ON THE VEHICLE, HOWEVER THE PROBLEM STILL EXISTS. *JB NAR 8/22/02. *SCC *CB JB

20020624CrashSUSPENSION

I WAS ON THE EAST BOUND RAMP MERGING INTO TRAFFIC, A 18 WHEELER (NO LOAD) SUPPOSEDLY SWERVED TO THE RIGHT TO AVOID HITTING A CAR THAT CROSSED IN FRONT OF IT. I TRIED TO AVOID THE ACCIDENT BUT COULDN'T BECAUSE THERE WAS NO PLACE TO GO (NO MEDIAN TO THE RIGHT) WHEN I NOTICED THE TRUCK HEADING TOWARDS ME, I THOUGHT I HAD GOTTEN OUT OF HIS WAY, HOWEVER, HE STATED THAT HIS WHEELS/BRAKES LOCKED CAUSING THE FRONT END OF THE TRUCK TO HIT ME DIRECTLY ON THE DRIVER'S SIDE. WHEN HE HIT MY CAR, I WAS KNOCKED ACROSS THE HIGHWAY AND ENDED UP IN THE MEDIAN POINTING WEST, I DID A COMPLETE 180 DEGREE TURN, THE WHOLE DRIVERS SIDE WAS DAMAGED, THE GLASS SHATTERED IN ONTO ME, MY SEATBELT FAILED TO RETRACT AND MY SIDE AIRBAG DID NOT DEPLOY. I ESTIMATE THAT I WAS GOING ABOUT 45 TO MERGE ONTO THE HIGHWAY, AND HE WAS ON THE HIGHWAY DOING ABOUT 65 WHEN HE LOST CONTROL, FORTUNATELY THE TRAFFICE WAS NOT THAT HEAVY, IT WAS ABOUT 3PM ON A FRIDAY EVENING , THE WEATHER WAS CLEAR AND SUNNY, AND SINCE TRAFFIC WAS

20020617ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

SULFUR/EGGY SMELL COMING FROM EXHAUST SYSTEM. VEHICLE TAKEN TO DEALERSHIP ON NUMEROUS OCCASSIONS (4 TIMES) WITH NO RESOLUTION. COMPLAINTS FILED WITH BBB, AND INFINITI CUSTOMER SERVICE. I WANT THE PROBLEM FIXED OR I WANT TO USE THE LEMON LAW AND GET MY MONEY BACK. A LETTER WAS ALSO SENT TO THE NHTSA.*AK

20010419EQUIPMENT:APPLIANCE:AIR CONDITIONER

THIS IS A NEW CAR AND SUPPOSED TO BE UNDER WARRANTY. THE A/C WOULD NOT WORK WHEN TURNED ON THIS YR. TOOK IT TO DEALER AND WAS TOLD A ROCK HIT THE CONDENSER AND PUT A HOLE IN IT. WAS TOLD THAT THAT IS NOT COVERED BY THE WARRANTY. FIRST OF ALL, IF IT ONLY TAKES A ROCK TO PUT A HOLE IN THE CONDENSER, THAT IS DEFINANTLY A DESIGN FLAW. ROCKS ARE EVERYWHERE ON THE HIWAYS. IF THIS VEHICLE IS THIS BADLY DAMAGED BY NORMAL ROAD CONDITIONS THEN THE MANUFACTURE SHOULD HAVE PLACED SOME KIND OF SHIELD OVER THESE CRITICAL COMPONENTS.*AK

20000824SEAT BELTS:FRONT:WEBBING

BOTH REAR SEAT BELTS LOCK AROUND THE OCCUPANTS EXTREMELY TIGHT WITHIN 0-10 MINTUES, TRAPPING OCCUPANTS IN THE SEATS. THIS HAPPENS WHILE VEHICLE IS MOVING, AND WHEN THE VEHICLE IS NOT MOVING. DEALERSHIP/MANUFACTURER HAVE BEEN TOLD ABOUT THE SEAT BELT PROBLEM NUMEROUS TIMES. SOLUTION GIVEN DEFEATS THE PURPOSE OF THE SEAT BELT. *AK THE SOLUTION BY THE DEALER IS TO UNHOOKING THE SEAT BELTS, SLOWLY LEFTING THEM RETRACT AND REHOOKING THEM. *YH *SLC

Compare 2000INFINITIG20 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2000 INFINITI G20 have?
The 2000 INFINITI G20 has 12 NHTSA complaints, 2 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2000 INFINITI G20?
The most-complained component for the 2000 INFINITI G20 is SEAT BELTS:FRONT:WEBBING with 1 complaints. Other frequently reported areas include EQUIPMENT:APPLIANCE:AIR CONDITIONER and ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Is the 2000 INFINITI G20 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.