HYUNDAI TUCSON PLUG-IN HYBRID · model year

2023 HYUNDAI TUCSON PLUG-IN HYBRID

15 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023HYUNDAITUCSON PLUG-IN HYBRID carries 15 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 TUCSON PLUG-IN HYBRID is electrical system with 5 filings, followed by power train (3) and engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 37 investigation files overlapping the 2023 TUCSON PLUG-IN HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

15
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

15 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM5
POWER TRAIN3
ENGINE2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
VISIBILITY/WIPER1
FORWARD COLLISION AVOIDANCE: WARNINGS1
SERVICE BRAKES1

Recent Complaints

20250808ELECTRICAL SYSTEM

My car is a 2023 hyundai tucson plug-in hybrid with approximately 75,455 miles on it. The car is stuck in neutral and will not switch to any other gears. The car also will not turn off fully. I basically got stuck/stranded and could not move. Had to be towed.

20250808POWER TRAIN

My car is a 2023 hyundai tucson plug-in hybrid with approximately 75,455 miles on it. The car is stuck in neutral and will not switch to any other gears. The car also will not turn off fully. I basically got stuck/stranded and could not move. Had to be towed.

20241223FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving my 2023 Hyundai Tucson PHEV with limited trim the Emergency Braking function activated for no reason at all. This has happened 5 times during the last 9 months and each time it was about the same conditions. Road was dry my speed was from 55 to 75 mph it was during daytime hours and no cars were in front of me or on either side of me. 3 of the times there was a car behind me that had to check up I guess because my brake lights came on. I reported the problem to the dealer and was told no other owner has ever reported than problem. Instead of preventing an accident the activation of the emergency braking system in this situation could have caused an accident with the cars around me reacting to my sudden braking at high-speed resulting in a chain reaction.

20240909FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Automatic Emergency Braking deployed without any external threat. I was driving 55 mph on the freeway and the automatic emergency braking engaged. The dash lights flashes, there was an audible alarm and the car braked. There was no danger in front of the vehicle and this action put me at risk of being hit from the rear by the car behind me. My safety was put at risk as my acceleration was greatly diminished compared to the traffic around me. There was no warning of the problem prior to the failure. It has not been confirmed by the dealer.

20240820ENGINE

On Tuesday August 6th 2024 car was put in the shop for an automatic DTC notification/check engine light. Our car is less than a year old with less than 10,000 miles on it. Our car was in the shop for a full 5 days and was given to us on the evening of Monday August 12th with assurances that it was safe to drive. While in the shop, our car grounding pump and numerous fuses were replaced. On Friday August 16th, we received a jarring "Check Hyundai system. Stop Safely." message while driving a short distance. We were given roughly 5-10 seconds before the car braked and stopped, causing us to almost be rear ended from the car behind us. This put not only me and my passenger's safety at risk, but the safety of the cars nearby us at that time, at risk. We shudder at the thought of what could have happened if we were traveling on a highway or congested roadway. There were no warning lamps or symptoms that would have suggested this would happen. We received a tow to the shop early morning of

20240820ELECTRICAL SYSTEM

On Tuesday August 6th 2024 car was put in the shop for an automatic DTC notification/check engine light. Our car is less than a year old with less than 10,000 miles on it. Our car was in the shop for a full 5 days and was given to us on the evening of Monday August 12th with assurances that it was safe to drive. While in the shop, our car grounding pump and numerous fuses were replaced. On Friday August 16th, we received a jarring "Check Hyundai system. Stop Safely." message while driving a short distance. We were given roughly 5-10 seconds before the car braked and stopped, causing us to almost be rear ended from the car behind us. This put not only me and my passenger's safety at risk, but the safety of the cars nearby us at that time, at risk. We shudder at the thought of what could have happened if we were traveling on a highway or congested roadway. There were no warning lamps or symptoms that would have suggested this would happen. We received a tow to the shop early morning of

20240820POWER TRAIN

On Tuesday August 6th 2024 car was put in the shop for an automatic DTC notification/check engine light. Our car is less than a year old with less than 10,000 miles on it. Our car was in the shop for a full 5 days and was given to us on the evening of Monday August 12th with assurances that it was safe to drive. While in the shop, our car grounding pump and numerous fuses were replaced. On Friday August 16th, we received a jarring "Check Hyundai system. Stop Safely." message while driving a short distance. We were given roughly 5-10 seconds before the car braked and stopped, causing us to almost be rear ended from the car behind us. This put not only me and my passenger's safety at risk, but the safety of the cars nearby us at that time, at risk. We shudder at the thought of what could have happened if we were traveling on a highway or congested roadway. There were no warning lamps or symptoms that would have suggested this would happen. We received a tow to the shop early morning of

20231212ELECTRICAL SYSTEM

Car was completely dead. Because it is a PHEV, wheels were locked and the vehicle needed special equipment to be towed. Tow drivers (3 trucks eventually came) couldn't jump or charge the 12v battery. Traction batteries had a good charge. Locked wheels and sudden loss of all power makes this a safety issue.

20231127FORWARD COLLISION AVOIDANCE: WARNINGS

New 2023 Hyundai Tucson purchased 9/9/2023 from Curry Hyundai in Cortland NY. On several instances of highway driving during the first 1,000 miles, on highways and at highway speeds, the forward collision avoidance system activated without any reason and applied the brakes at highway speed. This happened 6 or more times in only 6 or 7 highway trips during the 1,000 break-in period, and happened after the first visit to service for this problem, during which the dealer reset the system and sent me on my way, only to leave me driving a vehicle with the same, continuing defect. After the third service attempt, dealer and Hyundai have been unable to repair the vehicle (now with the dealer for over a week). Hyundai fails to even acknowledge its warranty or any other obligations to me, and all its communications show that it doesn't take these problems seriously, it has no standard process for dealing with them, and it offers basically nothing to the frustrated car owner. All its "custome

20231127SERVICE BRAKES

New 2023 Hyundai Tucson purchased 9/9/2023 from Curry Hyundai in Cortland NY. On several instances of highway driving during the first 1,000 miles, on highways and at highway speeds, the forward collision avoidance system activated without any reason and applied the brakes at highway speed. This happened 6 or more times in only 6 or 7 highway trips during the 1,000 break-in period, and happened after the first visit to service for this problem, during which the dealer reset the system and sent me on my way, only to leave me driving a vehicle with the same, continuing defect. After the third service attempt, dealer and Hyundai have been unable to repair the vehicle (now with the dealer for over a week). Hyundai fails to even acknowledge its warranty or any other obligations to me, and all its communications show that it doesn't take these problems seriously, it has no standard process for dealing with them, and it offers basically nothing to the frustrated car owner. All its "custome

20231127ELECTRICAL SYSTEM

New 2023 Hyundai Tucson purchased 9/9/2023 from Curry Hyundai in Cortland NY. On several instances of highway driving during the first 1,000 miles, on highways and at highway speeds, the forward collision avoidance system activated without any reason and applied the brakes at highway speed. This happened 6 or more times in only 6 or 7 highway trips during the 1,000 break-in period, and happened after the first visit to service for this problem, during which the dealer reset the system and sent me on my way, only to leave me driving a vehicle with the same, continuing defect. After the third service attempt, dealer and Hyundai have been unable to repair the vehicle (now with the dealer for over a week). Hyundai fails to even acknowledge its warranty or any other obligations to me, and all its communications show that it doesn't take these problems seriously, it has no standard process for dealing with them, and it offers basically nothing to the frustrated car owner. All its "custome

20231013ELECTRICAL SYSTEM

The Hybrid system has twice now failed on this vehicle shortly after starting it up. The second incident, I drove not even 300 feet, got onto a main, very busy road, and the system made a loud grinding noise, error messages came on the infotainment system and dash and the car stopped moving. It basically stalled without stalling. I was nearly hit from behind but thankfully a quick thinking pedestrian noticed and flagged the car behind me to stop. It took 5 minutes to get the car to reset and move but meanwhile it kept saying I need to hit my brake pedal to shift gears. I was in drive and I attempted to use my brake, to park, reverse, etc and nothing happened. As I attempted to drive to turn my vehicle around and get home it kept telling me I needed to hit the brake pedal to shift the vehicle (an automatic). This is the second time this vehicle stalled in three weeks and it has already once been repaired.

20231013ENGINE

The Hybrid system has twice now failed on this vehicle shortly after starting it up. The second incident, I drove not even 300 feet, got onto a main, very busy road, and the system made a loud grinding noise, error messages came on the infotainment system and dash and the car stopped moving. It basically stalled without stalling. I was nearly hit from behind but thankfully a quick thinking pedestrian noticed and flagged the car behind me to stop. It took 5 minutes to get the car to reset and move but meanwhile it kept saying I need to hit my brake pedal to shift gears. I was in drive and I attempted to use my brake, to park, reverse, etc and nothing happened. As I attempted to drive to turn my vehicle around and get home it kept telling me I needed to hit the brake pedal to shift the vehicle (an automatic). This is the second time this vehicle stalled in three weeks and it has already once been repaired.

20231013POWER TRAIN

The Hybrid system has twice now failed on this vehicle shortly after starting it up. The second incident, I drove not even 300 feet, got onto a main, very busy road, and the system made a loud grinding noise, error messages came on the infotainment system and dash and the car stopped moving. It basically stalled without stalling. I was nearly hit from behind but thankfully a quick thinking pedestrian noticed and flagged the car behind me to stop. It took 5 minutes to get the car to reset and move but meanwhile it kept saying I need to hit my brake pedal to shift gears. I was in drive and I attempted to use my brake, to park, reverse, etc and nothing happened. As I attempted to drive to turn my vehicle around and get home it kept telling me I needed to hit the brake pedal to shift the vehicle (an automatic). This is the second time this vehicle stalled in three weeks and it has already once been repaired.

20230917VISIBILITY/WIPER

Since the day I took possession of the car there is a bad visibility situation with the windshield. It happens only when the sun is low in the sky and shining directly toward the windshield. Under those conditions the entire windshield has millions of dense specks or sparkles that impair visibility. I have already determined that this is NOT due to any contaminants/sap/dirt on the inside or outside of the glass. This is NOT due to any sandblasting of the outside of the glass. It is IN the glass, perhaps in the lamination. The dealer, once he determined that it is not due to any pitting, denied any responsibility, warranty, or concern. It is impossible, as far as I know, to reproduce this problem once the sun is high, so I cannot prove it to the dealer.

Compare 2023HYUNDAITUCSON PLUG-IN HYBRID to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 HYUNDAI TUCSON PLUG-IN HYBRID have?
The 2023 HYUNDAI TUCSON PLUG-IN HYBRID has 15 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2023 HYUNDAI TUCSON PLUG-IN HYBRID?
The most-complained component for the 2023 HYUNDAI TUCSON PLUG-IN HYBRID is ELECTRICAL SYSTEM with 5 complaints. Other frequently reported areas include POWER TRAIN and ENGINE.
Is the 2023 HYUNDAI TUCSON PLUG-IN HYBRID safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.