2024 HYUNDAI TUCSON HYBRID

47 complaints filed with NHTSA.

47
Complaints
4
Crashes
0
Fires
6
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
5/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER9
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING9
VEHICLE SPEED CONTROL5
SERVICE BRAKES4
ELECTRICAL SYSTEM3
EXTERIOR LIGHTING2
STRUCTURE:BODY2
FORWARD COLLISION AVOIDANCE: WARNINGS2
SEAT BELTS2
FUEL/PROPULSION SYSTEM2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
AIR BAGS1
ENGINE1
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA1
POWER TRAIN1

Recent Complaints

20251205CrashSERVICE BRAKES

The contact owns a 2024 Hyundai Tucson Hybrid. The contact stated that while driving in snow mode on an icy road at 25 MPH from a stop sign, the brake system suddenly became inoperable, and the vehicle traveled through a stop sign and crashed into an unknown GMC vehicle. The contact mentioned that there was no skidding, and the vehicle was in snow mode to enhance the driving experience. There were no warning lights illuminated. All the air bags deployed, and the driver was unable to see. The ve

Mileage: 9,000

20250913UNKNOWN OR OTHER

Horn will not function.

20250910ELECTRICAL SYSTEM

The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, while attempting to enter the vehicle, the key fob failed to function as intended. The contact was unable to unlock the doors to the vehicle. The contact noticed that the battery was completely drained. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the vehicle needed to be started daily to prevent the battery from draining. The contact stated

Mileage: 900

20250828ELECTRICAL SYSTEM

Third time SUV was parked for multiple days without being started and the main battery did not keep the charge. First time was five days and required a battery jump. Then it was 22 days, and as expected, the battery did not keep the charge and required a jump. This week it was eight days and same thing happened. I know the SUV is a hybrid but the main battery should not be run down to not be able to start the engine after a short time not being started. My brother has a 2014 Ford product hybrid

20250826CrashVEHICLE SPEED CONTROL

The contact owns a 2024 Hyundai Tucson. The contact stated that while stopped at a red light with five vehicles in front of her, the vehicle suddenly accelerated and crashed into several unknown vehicles. The driver swerved and crashed into a cement truck to stop. There were no warning lights illuminated. A woman occupying another unknown vehicle sustained head injuries. The vehicle was towed to a body shop. The air bags deployed. A police report was filed. The driver did not sustain any injuri

Mileage: 2,900

20250722UNKNOWN OR OTHER

I am filing a complaint regarding a persistent and disruptive software feature in my leased 2024 Hyundai Tucson Hybrid. The vehicle has an integrated "Red Light Camera Warning" that plays an audible voice alert every time I approach or pass an intersection with a red light camera. Despite numerous attempts through the dealership and Hyundai corporate support, according to Hyundai, the alert is part of their Advanced Driver Assistance System (ADAS) and is considered a safety feature. However, th

20250523HYBRID PROPULSION SYSTEM

The contact owns a 2024 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the hybrid system failure warning light was illuminated. The contact stated that the failure had persisted. The contact drove the vehicle to the shoulder of the roadway and turned off the vehicle. The contact stated the vehicle remained parked for twenty minutes before the

Mileage: 5,966

20250422SEAT BELTS

My grandchild just went from a car seat to a booster seat. The back seatbelt buckle is so recessed that you cannot buckle it without 20 minutes of fighting with it! This is a major problem because a child could not get themselves buckled. And it takes an adult 20 minutes to try and buckle the shoulder belt into The seat buckle because it’s so recessed in the backseat. I looked on the Internet to see if there was a way to loosen the belts or extend them from the back and there is nothing so I w

20250411EXTERIOR LIGHTING

Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician als

20250411ELECTRICAL SYSTEM

Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician als

20250411VISIBILITY/WIPER

Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician als

20250328FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Issue has happened twice now, about 2 months apart. Driving at highway speeds, 60-75 mph, no other cars around, no reason for braking or stopping, the emergency brake comes up for a few seconds, abruptly slowing the car down for no reason. Very scary as the car starts to slow down from a high speed, very jolting. I've complained to Hyundai but they claim they are not aware of the issue and there are no codes the vehicle puts out so they cant investigate further without replicating the issue, but

20241215FUEL/PROPULSION SYSTEM

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate afte

20241215POWER TRAIN

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate afte

20241215UNKNOWN OR OTHER

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate afte

20241213BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Information screen remains on when car is placed in reverse blocking 25% of the rear view camera. No option to disable or remove the Information screen. Should be able to have 100% of rear camera for safety.

20241126UNKNOWN OR OTHER

This car has an option buried deep in the digital menus to limit the speed the car can go. It is impossible to accidentally turn it on. But two times now, the car has set a limit significantly under the road speed limit. For example — the car set a limit of 30 mph in a 45 mph zone, or 20 mph in a 35 mph zone. The only fix is to find a safe place to pull off the road, stop the car and restart. That clears it. I’m lucky that I was not rammed from behind given my forced way-too-slow speed.

20241123FORWARD COLLISION AVOIDANCE: WARNINGS

From the first day of purchase last June 2024, the front collision warning and avoidance system does not perform as advertised. If a vehicle cuts you off or you approach a vehicle too quickly the warning and braking do not intercede. I’ve taken the car to our local deal 3 times and they have found no trouble codes and say there is nothing they can do. I was also told by the service department manager “that they are all like that”. As a reference, we owned a 2019 Kia Sorrento for 140,000 mi

20241015FUEL/PROPULSION SYSTEM

Hesitation upon accelerating from a stopped position. When pulling out from a stop into a busy intersection the vehicle hesitates for several seconds. I have almost been broadsided when attempting to pull out onto a busier roadway. The vehicle feels as though it is stalled, then suddenly lunges. Apparently this is a known feature of the Hyundai hybrid after reading that it is the top complaint. There are no codes or warning lights that appear. I feel this is a safety issue. A car should move whe

20241015ENGINE

Hesitation upon accelerating from a stopped position. When pulling out from a stop into a busy intersection the vehicle hesitates for several seconds. I have almost been broadsided when attempting to pull out onto a busier roadway. The vehicle feels as though it is stalled, then suddenly lunges. Apparently this is a known feature of the Hyundai hybrid after reading that it is the top complaint. There are no codes or warning lights that appear. I feel this is a safety issue. A car should move whe