HYUNDAI TUCSON · model year

2023 HYUNDAI TUCSON

182 NHTSA complaints, 27 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2023HYUNDAITUCSON carries 182 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 27 crashes, 2 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 TUCSON is unknown or other with 26 filings, followed by engine (19) and electrical system (19). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 37 investigation files overlapping the 2023 TUCSON, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

182
Complaints
27
Crashes
2
Fires
6
Injuries
0
Deaths
2023 HYUNDAI TUCSON — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2023 HYUNDAI TUCSON. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

182 filings

Crashes Reported

27 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER26
ENGINE19
ELECTRICAL SYSTEM19
SERVICE BRAKES15
VEHICLE SPEED CONTROL14
FUEL/PROPULSION SYSTEM14
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING13
POWER TRAIN12
FORWARD COLLISION AVOIDANCE: WARNINGS9
EXTERIOR LIGHTING5
STEERING4
VISIBILITY/WIPER3
LANE DEPARTURE: BLIND SPOT DETECTION3
AIR BAGS3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL3

Recalls (2)

23V52600027/07/2023

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

25V89300019/12/2025

TRAILER HITCHES

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an

Recent Complaints

20260219UNKNOWN OR OTHER

All systems warning lights came on

20260219SERVICE BRAKES

All systems warning lights came on

20260219ELECTRICAL SYSTEM

All systems warning lights came on

20260217UNKNOWN OR OTHER

Dear Commissioner and DMV Officials: I am writing to formally address a serious financial and safety concern affecting vehicle owners in Connecticut. As a driver with over 50 years of experience—32 of those in CT—I have never experienced rodent damage to any vehicle until purchasing my 2023 Hyundai Tucson. Since acquiring this vehicle, I have suffered thousands of dollars in damage from rodents chewing through the wiring and wire housing. Multiple mechanics have confirmed this is due to manufacturers switching to soy-based and plant-derived biodegradable materials in wiring insulation. These materials are effectively edible, attracting rodents year-round—not just in cold months. This is not owner negligence. The root cause is a material deficiency in the vehicle's manufacturing. Consumers should not bear the financial burden of a known design choice made by the automaker. Repairs are costly, often excluded from warranties, and frequently not covered by insurance. I respectfully r

20260216CrashUNKNOWN OR OTHER

At dusk I was driving below the speed limit (40 MPH). I was at least 3 car lengths behind the vehicle in front of me when i saw the driver was braking because his brake lights came on and there was an intersection ahead with a stop light. There were at least two cars ahead of the vehicler I was behind. I braked but the car kept on going and appeared to accelerate. I was unable to stop the car with the brakes and collided with the car ahead. It was a sturdy vehicle with a strong bumper so I did not do much damage, if any, to the vehicle but my car requires $6,645.90 of repairs. No one was hurt and the air bags did not deploy. I was wearing my seat belt. There was no warning from ny vehicle that I was getting too close to the vehicle ahead and my car made no attempt to brake automatically. It was as though all warning indicators were not functioning. I have had two other incidents of the car surging ahead but did not report it because no one else was involved and I was able to c

20260216CrashFORWARD COLLISION AVOIDANCE: WARNINGS

At dusk I was driving below the speed limit (40 MPH). I was at least 3 car lengths behind the vehicle in front of me when i saw the driver was braking because his brake lights came on and there was an intersection ahead with a stop light. There were at least two cars ahead of the vehicler I was behind. I braked but the car kept on going and appeared to accelerate. I was unable to stop the car with the brakes and collided with the car ahead. It was a sturdy vehicle with a strong bumper so I did not do much damage, if any, to the vehicle but my car requires $6,645.90 of repairs. No one was hurt and the air bags did not deploy. I was wearing my seat belt. There was no warning from ny vehicle that I was getting too close to the vehicle ahead and my car made no attempt to brake automatically. It was as though all warning indicators were not functioning. I have had two other incidents of the car surging ahead but did not report it because no one else was involved and I was able to c

20260211UNKNOWN OR OTHER

Horn did not work. At about 67,000 miles on my vehicle my horn stopped working. I took it to the dealership to be replaced and paid for it. Then again at about 100,000 miles it stopped working. I took it back to the dealership and asked if there’s been any recalls they stated not at this time but there’s been a lot of people complaining about their horns and they told me to save my receipt receipts because I might be able to get reimbursed later. On two different occasions. I’ve been driving and had a car changing lanes into my lane and when I went to honk the horn to alert them, it didn’t work. Now I’m also concerned that I’ve got the same horn put on my vehicle for a third time and that I’m going to have to go back in and pay for a third one. I did reach out to Hyundai USA first and ask them to make this right but they stated they do not have an extended warranty for the 2023 vehicles even though they do have bills for 2020 through 2022. I can get copies of the recei

20260128FUEL/PROPULSION SYSTEM

All four cylinders misfired in my car while driving causing the catalytic converter and all four fuel injectors to need to be replaced. My car suddenly stopped driving in a rural area with only a few minutes of warning when the engine light came on. I was not even able to drive to a nearby shoulder. I was stranded on the side of the road in 5 degree weather until a tow truck could come.

20260128ENGINE

All four cylinders misfired in my car while driving causing the catalytic converter and all four fuel injectors to need to be replaced. My car suddenly stopped driving in a rural area with only a few minutes of warning when the engine light came on. I was not even able to drive to a nearby shoulder. I was stranded on the side of the road in 5 degree weather until a tow truck could come.

20260123VISIBILITY/WIPER

1. Component and Availability: The panoramic sunroof shattered spontaneously. The failed component was replaced by Myrtle Beach Hyundai, but I have documented the damage with photos, and the vehicle is available for inspection to show the remaining glass debris inside the structure and the damaged headliner. 2. Safety Risk: The sunroof shattered with a loud, gunshot-like noise while driving at 60 mph on a highway (I-95), causing extreme driver distraction and potential loss of vehicle control. Furthermore, a large amount of glass shards fell into the cabin and remains trapped inside the headliner. These hidden fragments continue to rattle, causing ongoing distraction and posing a risk of injury to occupants if they fall through the damaged interior fabric. 3. Confirmation by Dealer: Yes, the problem was confirmed by Myrtle Beach Hyundai. They replaced the sunroof under a "goodwill" gesture, although they initially claimed it was not a warranty issue. 4. Inspection by Others: The veh

20260119SERVICE BRAKES

I parked my car on a driveway with a slight incline. After putting the car in park, I stepped out of the vehicle and the car rolled back into the street. I brought the car back into the driveway, again put the car in park and engaged the parking brake this time. The car rolled back out into the street again. Thankfully, the grandchildren were not playing behind the car and there was no one was parked behind me.

20260114CrashPOWER TRAIN

As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of others was put at risk due to the car accelerating on its own. The problem has not been confirmed or reproduced by the dealer, but we did take the vehicle to the dealer for inspection and they said they could not find anything wrong with the vehicle that would have caused the unintended acceleration. The vehicle has been inspected by the manufacturer, the insurance company and an investigator for Hyundai. Hyundai infomed us that they are not taking any responsibility for anything that occurred and that they will not share their investigator's report with us. There were no warming lamps or message

20260114CrashVEHICLE SPEED CONTROL

As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of others was put at risk due to the car accelerating on its own. The problem has not been confirmed or reproduced by the dealer, but we did take the vehicle to the dealer for inspection and they said they could not find anything wrong with the vehicle that would have caused the unintended acceleration. The vehicle has been inspected by the manufacturer, the insurance company and an investigator for Hyundai. Hyundai infomed us that they are not taking any responsibility for anything that occurred and that they will not share their investigator's report with us. There were no warming lamps or message

20260114CrashAIR BAGS

As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of others was put at risk due to the car accelerating on its own. The problem has not been confirmed or reproduced by the dealer, but we did take the vehicle to the dealer for inspection and they said they could not find anything wrong with the vehicle that would have caused the unintended acceleration. The vehicle has been inspected by the manufacturer, the insurance company and an investigator for Hyundai. Hyundai infomed us that they are not taking any responsibility for anything that occurred and that they will not share their investigator's report with us. There were no warming lamps or message

20260105UNKNOWN OR OTHER

Sun roof on Tucson 2023 shattered while car was being driven. When the roof shattered there was a loud sound (like a bomb going off) in the car and then the sound of glass breaking. The vehicle is available for inspection. There were not any warnings or messages before the failure. Safety was at risk for the passengers and any vehicles that were following. The loud sound caused the driver to swerve and could have caused an accident if another vehicle was on either side of the car. The vehicle was taken to a dealership and shown the damage and the service advisor stated he never heard of a problem. I have contacted Hyundai and they said it might take 6 to 8 weeks before an inspection could be made. There are many messages on the web from people with the same issues. Hyundai did a recall for this same issue for earlier production dates.

20251227ELECTRICAL SYSTEM

Major problems with this cars electrical and computer systems. Six warning lights would begin to flash in succession. Eventually car would be inoperative leaving us stranded in July 2025 in Cumberland MD then after supposed repair we were again stranded in Providence RI on Nov 20, 2025 and car has been there for repair ever since. No completion date has yet been given. I strongly believe there are major safety problems with this car.

20251227FORWARD COLLISION AVOIDANCE: WARNINGS

Major problems with this cars electrical and computer systems. Six warning lights would begin to flash in succession. Eventually car would be inoperative leaving us stranded in July 2025 in Cumberland MD then after supposed repair we were again stranded in Providence RI on Nov 20, 2025 and car has been there for repair ever since. No completion date has yet been given. I strongly believe there are major safety problems with this car.

20251227LANE DEPARTURE: BLIND SPOT DETECTION

Major problems with this cars electrical and computer systems. Six warning lights would begin to flash in succession. Eventually car would be inoperative leaving us stranded in July 2025 in Cumberland MD then after supposed repair we were again stranded in Providence RI on Nov 20, 2025 and car has been there for repair ever since. No completion date has yet been given. I strongly believe there are major safety problems with this car.

20251224ELECTRICAL SYSTEM

Horn has been replaced three times and is now out for a fourth time.

20251217UNKNOWN OR OTHER

Two times while stopped or idling behind a car in traffic, my Hyundai Tucson 2023 has started accelerating on its own with the RPM increasing to nearly 8000 and lurching forward before I was able to apply brakes. Stop the car and restart. I have seen this described on other car message boards and hope the NHTSA will take this seriously. The dealership is not being helpful and claims they cannot reproduce it and it has not caused any onboard diagnostic codes.

Compare 2023HYUNDAITUCSON to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 HYUNDAI TUCSON have?
The 2023 HYUNDAI TUCSON has 182 NHTSA complaints, 27 crashes, 2 fires, 6 injuries, and 0 deaths reported.
What is the safety rating for the 2023 HYUNDAI TUCSON?
The 2023 HYUNDAI TUCSON received an overall NHTSA safety rating of 4/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2023 HYUNDAI TUCSON?
Yes, the 2023 HYUNDAI TUCSON has 2 recall(s). The most common affected component is POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 HYUNDAI TUCSON?
The most-complained component for the 2023 HYUNDAI TUCSON is UNKNOWN OR OTHER with 26 complaints. Other frequently reported areas include ENGINE and ELECTRICAL SYSTEM.
Is the 2023 HYUNDAI TUCSON safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 HYUNDAI TUCSON has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.