HYUNDAI SONATA PLUG-IN HYBRID · model year

2017 HYUNDAI SONATA PLUG-IN HYBRID

46 NHTSA complaints, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2017HYUNDAISONATA PLUG-IN HYBRID carries 46 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 SONATA PLUG-IN HYBRID is engine with 15 filings, followed by electrical system (10) and fuel/propulsion system (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 37 investigation files overlapping the 2017 SONATA PLUG-IN HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

46
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

46 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ENGINE15
ELECTRICAL SYSTEM10
FUEL/PROPULSION SYSTEM6
UNKNOWN OR OTHER6
POWER TRAIN3
VEHICLE SPEED CONTROL:CRUISE CONTROL1
SERVICE BRAKES1
ELECTRONIC STABILITY CONTROL (ESC)1
FORWARD COLLISION AVOIDANCE1
VEHICLE SPEED CONTROL1
STEERING1

Recalls (2)

21V74900024/09/2021

EXTERIOR LIGHTING:TURN SIGNAL

Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activat

18V16600012/03/2018

HYBRID PROPULSION SYSTEM

Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Hyundai Sonata Plug-In Hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.

Recent Complaints

20250912FUEL/PROPULSION SYSTEM

While driving car stuttered check engine light and check hybrid system flashed. Check engine lights stayed on until getting home. Next day. I scanned and code p0b68 was set.

20250317ELECTRICAL SYSTEM

While driving at a high rate of speed propulsion to the vehicle suddenly and without warning ceased, the electric and internal combustion engine were non-responsive (ICE stopped; hybrid motor didn't provide propulsion), the warning light said "Check Hybrid System. Turn off engine" I was put at risk because I was traveling at highway speed and was given no warning before the vehicle shut down. This has occurred nine times, I've reported all to Hyundai, they have had the car in the shop three times, the issue is not fixed. No, despite ODB2 error codes, the car has not shut down while a dealership is driving it. Yes, the vehicle has been inspected multiple times by Hyundai. Yes, always "Check Hybrid System. Turn off engine", in almost all cases the check engine light comes on after that, and in some cases additional lights such as "auto hold". This first occurred in Dec 2023, I was told the car was fixed (it wasn't) and happened again in October 2024. I haven't been able to driv

20250317ENGINE

While driving at a high rate of speed propulsion to the vehicle suddenly and without warning ceased, the electric and internal combustion engine were non-responsive (ICE stopped; hybrid motor didn't provide propulsion), the warning light said "Check Hybrid System. Turn off engine" I was put at risk because I was traveling at highway speed and was given no warning before the vehicle shut down. This has occurred nine times, I've reported all to Hyundai, they have had the car in the shop three times, the issue is not fixed. No, despite ODB2 error codes, the car has not shut down while a dealership is driving it. Yes, the vehicle has been inspected multiple times by Hyundai. Yes, always "Check Hybrid System. Turn off engine", in almost all cases the check engine light comes on after that, and in some cases additional lights such as "auto hold". This first occurred in Dec 2023, I was told the car was fixed (it wasn't) and happened again in October 2024. I haven't been able to driv

20250317FUEL/PROPULSION SYSTEM

While driving at a high rate of speed propulsion to the vehicle suddenly and without warning ceased, the electric and internal combustion engine were non-responsive (ICE stopped; hybrid motor didn't provide propulsion), the warning light said "Check Hybrid System. Turn off engine" I was put at risk because I was traveling at highway speed and was given no warning before the vehicle shut down. This has occurred nine times, I've reported all to Hyundai, they have had the car in the shop three times, the issue is not fixed. No, despite ODB2 error codes, the car has not shut down while a dealership is driving it. Yes, the vehicle has been inspected multiple times by Hyundai. Yes, always "Check Hybrid System. Turn off engine", in almost all cases the check engine light comes on after that, and in some cases additional lights such as "auto hold". This first occurred in Dec 2023, I was told the car was fixed (it wasn't) and happened again in October 2024. I haven't been able to driv

20240326ELECTRICAL SYSTEM

While driving the 2017 Hyundai Sonata Plug-In Hybrid, the car will begin to stall, a rapid number of audible beeps will start, the "Check Hybrid System" notification will pop up on the dashboard, and the "Check Engine Light" appears.. The car therefore cannot be driven anymore, and I am forced to pull over to the side. In order to fix the issue temporarily, I need to turn the car off and turn it back on again. Once this is completed, both the "Check Hybrid System" and the "Check Engine Light" disappears and the car can be driven again. An OBD Scanner is unable to find exactly what is going on as the "Check Hybrid System" and the "Check Engine Light" no longer appear. This has happened 4 times now within the span of 3 months. The people at risk are me (the driver), my passengers, and potentially everyone else on the road in my nearby vicinity as the problem occurs. This problem has been confirmed by the dealer in their Hybrid vehicles. This vehicle has not been inspected yet but that

20240326POWER TRAIN

While driving the 2017 Hyundai Sonata Plug-In Hybrid, the car will begin to stall, a rapid number of audible beeps will start, the "Check Hybrid System" notification will pop up on the dashboard, and the "Check Engine Light" appears.. The car therefore cannot be driven anymore, and I am forced to pull over to the side. In order to fix the issue temporarily, I need to turn the car off and turn it back on again. Once this is completed, both the "Check Hybrid System" and the "Check Engine Light" disappears and the car can be driven again. An OBD Scanner is unable to find exactly what is going on as the "Check Hybrid System" and the "Check Engine Light" no longer appear. This has happened 4 times now within the span of 3 months. The people at risk are me (the driver), my passengers, and potentially everyone else on the road in my nearby vicinity as the problem occurs. This problem has been confirmed by the dealer in their Hybrid vehicles. This vehicle has not been inspected yet but that

20240127STEERING

I was driving the vehicle with 2 other occupants onboard on [XXX] towards US-101. The EPS warning light already came on after entering [XXX] from [XXX], but initially, I didn't think it was much of an issue. As I merged to the right lane in preparation of entering the highway, the steering began to feel very stiff, so I immediately made a right turn into a local street when there was a little bit of steering left. As soon as I pulled over, the steering locked up completely, and both the EPS warning light and the dash display's lane-departure system warning were activated. Luckily no other vehicle or humans were endangered at the time. I put the car into park and powered it off. When I powered it back on again several minutes later, the issue resolved itself and I was able to continue driving with normal steering, and steering remained normal after several power on/off cycles which included both local and highway driving. Come to think of it, ~3 months before this incident happened, I

20240123ENGINE

Vehicle lost power in freeway. Complete power failure. Early crashed into. Vehicle coasted to off ramp and towed away.

20240123FUEL/PROPULSION SYSTEM

Vehicle lost power in freeway. Complete power failure. Early crashed into. Vehicle coasted to off ramp and towed away.

20240123ELECTRICAL SYSTEM

Vehicle lost power in freeway. Complete power failure. Early crashed into. Vehicle coasted to off ramp and towed away.

20240104UNKNOWN OR OTHER

About 3 weeks ago I had just left my house, battery fully charged and gas tank full. I was coming down a hill to a stop sign and started braking. Suddenly the car seemed to lose power and essentially stopped moving. There was an error on the dash saying "hybrid system failure". There was barely able enough power to slowly pull the car over to the side of the road. I turned off the car and checked the battery in the trunk - I didn't see any obvious concerns. My husband got there 10 minutes later and we tried turning the car on again. It came on fine but there was an engine warning light. We were able to drive it without difficulty back to my house. I was unable to get a timely appointment at my local Hyundai dealer, so a couple days later My husband drove it to a local garage to see if they could figure out what the problem was. When he turned the car on again the engine light was no longer on. However, at the garage they were able to pull up a history of the car alerts and it confirmed

20230506ENGINE

Occurrence: This has been a recurring issue for over a year (over a year, might be closer to two years now) for our PHEV Sonata. It has happened approximately 10 times. Problem: Total engine shutdown when driving the car. "Shut down engine" type error message pops up and cannot accelerate. Steering still works, but it can be hard to pull over due to lack of engine power. The car can be restarted after shutting down, but must first come to a complete stop and into Park. Safety Issue: The car stops working. Obviously, this would be quite dangerous on a busy road, a highway, or if you were taking a left turn, etc. Confirmation: The dealer indicates that the hybrid battery is a problem and should be replaced. However, due to supply chain issues, we have been waiting for over a year for the replacement. **** Reproduction Steps: **** We have found that it is most likely to happen with a fully charged battery and a sudden braking action. I suspect the issue happens when trying to charge

20230506UNKNOWN OR OTHER

Occurrence: This has been a recurring issue for over a year (over a year, might be closer to two years now) for our PHEV Sonata. It has happened approximately 10 times. Problem: Total engine shutdown when driving the car. "Shut down engine" type error message pops up and cannot accelerate. Steering still works, but it can be hard to pull over due to lack of engine power. The car can be restarted after shutting down, but must first come to a complete stop and into Park. Safety Issue: The car stops working. Obviously, this would be quite dangerous on a busy road, a highway, or if you were taking a left turn, etc. Confirmation: The dealer indicates that the hybrid battery is a problem and should be replaced. However, due to supply chain issues, we have been waiting for over a year for the replacement. **** Reproduction Steps: **** We have found that it is most likely to happen with a fully charged battery and a sudden braking action. I suspect the issue happens when trying to charge

20230420ELECTRICAL SYSTEM

My 2017 Hyundai hybrid PHEV vehicle stuttered and failed to accelerate when the gas pedal was depressed and a warning light indicated a problem which was confirmed as a failed battery in January 2023. I was advised by the Hyundai Sonata service center 13 weeks ago that the vehicle was unsafe to drive due to a defective battery. They have not been able to replace the battery or provide an estimate of when the replacement battery will be delivered. The battery has a lifetime warranty but the Hyundai company and dealership is not providing a loaner vehicle or reimbursing me for rental vehicle while the unsafe vehicle sits in the service center for more than 3 months. Please help.

20230407FUEL/PROPULSION SYSTEM

Problem began Dec. 2021. Has occurred on 16 occasions since then. Warning light "Check Hybrid System; Turn off Engine" comes on while driving. The car then shuts off the engine and there is a 100% loss of motive power. Sometimes is associated with very rough braking with the car "knocking'." On 3 occasions there has been partial/near complete loss of braking power. All incidents have occurred while under power, so far all while under 45 mph. No accidents yet. Two near collisions from the rear. Hyundai was notified of the problem Dec. 2021/Jan. 2022. After a month of testing they stated the car needed a new plug-in hybrid battery. One was not available and due to "supply chain issues" is still not available 15 months later. Dealership provided a loaner vehicle Jan to Sept. 2022. They requested their car back and Hyundai initially agreed to cover the cost of a rental car. I rented a car for 6 weeks in Sept.-Oct. 2022 at which point a new case manager informed me that Hyundai wo

20230407ENGINE

Problem began Dec. 2021. Has occurred on 16 occasions since then. Warning light "Check Hybrid System; Turn off Engine" comes on while driving. The car then shuts off the engine and there is a 100% loss of motive power. Sometimes is associated with very rough braking with the car "knocking'." On 3 occasions there has been partial/near complete loss of braking power. All incidents have occurred while under power, so far all while under 45 mph. No accidents yet. Two near collisions from the rear. Hyundai was notified of the problem Dec. 2021/Jan. 2022. After a month of testing they stated the car needed a new plug-in hybrid battery. One was not available and due to "supply chain issues" is still not available 15 months later. Dealership provided a loaner vehicle Jan to Sept. 2022. They requested their car back and Hyundai initially agreed to cover the cost of a rental car. I rented a car for 6 weeks in Sept.-Oct. 2022 at which point a new case manager informed me that Hyundai wo

20230407ELECTRICAL SYSTEM

Problem began Dec. 2021. Has occurred on 16 occasions since then. Warning light "Check Hybrid System; Turn off Engine" comes on while driving. The car then shuts off the engine and there is a 100% loss of motive power. Sometimes is associated with very rough braking with the car "knocking'." On 3 occasions there has been partial/near complete loss of braking power. All incidents have occurred while under power, so far all while under 45 mph. No accidents yet. Two near collisions from the rear. Hyundai was notified of the problem Dec. 2021/Jan. 2022. After a month of testing they stated the car needed a new plug-in hybrid battery. One was not available and due to "supply chain issues" is still not available 15 months later. Dealership provided a loaner vehicle Jan to Sept. 2022. They requested their car back and Hyundai initially agreed to cover the cost of a rental car. I rented a car for 6 weeks in Sept.-Oct. 2022 at which point a new case manager informed me that Hyundai wo

20230207ELECTRICAL SYSTEM

The vehicle has stalled in traffic numerous times since I bought it in 2016 creating a traffic safety issue. Without warning the lights on the dash will flash and the car dies. I have worried each time that traffic behind me would collide with my car. #1 1 1/2 years into ownership this occurred. They replaced part of the EV charging system that was overheating on the cars. (RECALL) # 2 1 /2 years into ownership the air-conditioner failed and the car stalled in traffic due the air-conditioner failing. (REPLACED UNDER EXTENDED WARRANTY) # 3 Last year I complained that a Hybrid Overheat Message would come on switching to EV mode and the transmission felt like it was slipping occasionally, and the battery only held 20 miles of charge, rated for 27. They refused to change the battery system under the lifetime warranty. #4 Last summer car stopped charging (REPLACED INVERETER UNDER EXTENDED WARRANTY) This month car stalled on the roadway, lights flashed on dashboard. Could have been rear-ende

20220227ENGINE

The engine started knocking on the freeway and all the lights in the car went off. The engine failed and I barely made it off the freeway. I was almost hit by two cars trying to get to a safe place. The engine has the same issue as the other morsels that have recalled the engine for the same rod failure issue but Hyundai has not extended the recall to the plug in hybrid. This model also bends to be recalled because it is a danger to all owners and other drivers. Hyundai declined to repair the defective engine.

20220208ENGINE

On cold mornings, during the first start of the day, and while going downhill, the internal combustion engine comes on while running on electrical power from the battery. This is understandably to heat up the engine to ideal temperatures. But within a minute, the car gives a hybrid battery error, fully loses power requiring to be stopped immediately. This is obviously dangerous anywhere but particularly downhill. The car requires to be restarted after pulling over 1-3 times until the engine / battery reach ideal temperatures. Then the car runs as expected. The dealership has been unable to diagnose the issue and chalked it up to an unrelated recall - which has been fixed, but the issue still occurs risking the safety of the people inside the car and around.

Compare 2017HYUNDAISONATA PLUG-IN HYBRID to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2017 HYUNDAI SONATA PLUG-IN HYBRID have?
The 2017 HYUNDAI SONATA PLUG-IN HYBRID has 46 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2017 HYUNDAI SONATA PLUG-IN HYBRID?
Yes, the 2017 HYUNDAI SONATA PLUG-IN HYBRID has 2 recall(s). The most common affected component is EXTERIOR LIGHTING:TURN SIGNAL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 HYUNDAI SONATA PLUG-IN HYBRID?
The most-complained component for the 2017 HYUNDAI SONATA PLUG-IN HYBRID is ENGINE with 15 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and FUEL/PROPULSION SYSTEM.
Is the 2017 HYUNDAI SONATA PLUG-IN HYBRID safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.