HYUNDAI SONATA · model year

2023 HYUNDAI SONATA

117 NHTSA complaints, 6 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2023HYUNDAISONATA carries 117 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 SONATA is fuel/propulsion system with 33 filings, followed by engine (22) and power train (12). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 37 investigation files overlapping the 2023 SONATA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

117
Complaints
6
Crashes
0
Fires
0
Injuries
0
Deaths
2023 HYUNDAI SONATA - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2023 HYUNDAI SONATA. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 5.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

117 filings

Crashes Reported

6 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 5/5

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM33
ENGINE22
POWER TRAIN12
ELECTRICAL SYSTEM10
UNKNOWN OR OTHER6
VEHICLE SPEED CONTROL4
FUEL SYSTEM, GASOLINE4
SERVICE BRAKES3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
STRUCTURE:BODY:DOOR2
FORWARD COLLISION AVOIDANCE: WARNINGS2
STEERING2
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:INJECTORS1
AIR BAGS1

Recalls (2)

23V52600027/07/2023

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

25V79600018/11/2025

FUEL SYSTEM, GASOLINE

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Recent Complaints

20260219CrashPOWER TRAIN

Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went over the parking block and hit concrete beam in front, when the car should have backed up in reverse. I'm a person who drives speeed limits, and ulta careful when i drive, and parked at this place/spot for years. This has never happened not sure why it did. No injuries or other people involved thank god, but scared the heck out of me. Wracking my brain, my recalls and software and service appts are up ro date.Nothing out of ordinary that day. I'm confused and shaken, why the first lurch forward and why did going in reverse move it forward? ugh. It drove home fine. Commute to work daily for years, no issues. All I can guess is gear didn't click to reverse and was somehow in drive? Ive been g

20260219CrashVEHICLE SPEED CONTROL

Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went over the parking block and hit concrete beam in front, when the car should have backed up in reverse. I'm a person who drives speeed limits, and ulta careful when i drive, and parked at this place/spot for years. This has never happened not sure why it did. No injuries or other people involved thank god, but scared the heck out of me. Wracking my brain, my recalls and software and service appts are up ro date.Nothing out of ordinary that day. I'm confused and shaken, why the first lurch forward and why did going in reverse move it forward? ugh. It drove home fine. Commute to work daily for years, no issues. All I can guess is gear didn't click to reverse and was somehow in drive? Ive been g

20260219CrashBACK OVER PREVENTION: WARNINGS

Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went over the parking block and hit concrete beam in front, when the car should have backed up in reverse. I'm a person who drives speeed limits, and ulta careful when i drive, and parked at this place/spot for years. This has never happened not sure why it did. No injuries or other people involved thank god, but scared the heck out of me. Wracking my brain, my recalls and software and service appts are up ro date.Nothing out of ordinary that day. I'm confused and shaken, why the first lurch forward and why did going in reverse move it forward? ugh. It drove home fine. Commute to work daily for years, no issues. All I can guess is gear didn't click to reverse and was somehow in drive? Ive been g

20260216ENGINE

My Hyundai Sonata 2023 is experiencing two recall codes. The first one was 9b1 which was resolved, but the other one is indefinite which is 286. I dropped my car off on December 4 of 2025 and a month later Hyundai’s corporate team reached out to discuss the state of my car. They asked me for things such as the payoff balance of what I owe through CarMax who I’m financing the car from, they asked me the mileage on the car, the registration and the lien. They then told me they would provide me with an update by certain dates it’s been over two months and I haven’t received any updates. The car shop called me to come pick up my car because one of the issues was resolved, but after reviewing the recall code 286 and seeing that there is very much so a safety risk when driving the car, I ultimately chose to leave the car with Hyundai. Hyundai has been unsuccessful with providing me with the solution. I’ve waited two months almost 3 months and I believe that this vehicle is a lemon

20260216FUEL/PROPULSION SYSTEM

My Hyundai Sonata 2023 is experiencing two recall codes. The first one was 9b1 which was resolved, but the other one is indefinite which is 286. I dropped my car off on December 4 of 2025 and a month later Hyundai’s corporate team reached out to discuss the state of my car. They asked me for things such as the payoff balance of what I owe through CarMax who I’m financing the car from, they asked me the mileage on the car, the registration and the lien. They then told me they would provide me with an update by certain dates it’s been over two months and I haven’t received any updates. The car shop called me to come pick up my car because one of the issues was resolved, but after reviewing the recall code 286 and seeing that there is very much so a safety risk when driving the car, I ultimately chose to leave the car with Hyundai. Hyundai has been unsuccessful with providing me with the solution. I’ve waited two months almost 3 months and I believe that this vehicle is a lemon

20260211STEERING

1. All safety features related to the back up camera, EPS, Traction Control, Lane Assist, Active Cruise Control, Automatic High Beam, Forward Collision Avoidance and more. 2. Loss of all safety features and then sudden restoration of EPS would cause swerve into oncoming lanes or into neighboring lanes and/or ditches. 3. Yes the problem has been reproduced, repeatedly in cold weather and while the dealership has had it in for repairs. 4. No, but the dealership has contacted the manufacturer for repair advice. 5. Yes, every time. I have photos of my dash with the indicating lights on. 10/2/23.

20260211ELECTRICAL SYSTEM

1. All safety features related to the back up camera, EPS, Traction Control, Lane Assist, Active Cruise Control, Automatic High Beam, Forward Collision Avoidance and more. 2. Loss of all safety features and then sudden restoration of EPS would cause swerve into oncoming lanes or into neighboring lanes and/or ditches. 3. Yes the problem has been reproduced, repeatedly in cold weather and while the dealership has had it in for repairs. 4. No, but the dealership has contacted the manufacturer for repair advice. 5. Yes, every time. I have photos of my dash with the indicating lights on. 10/2/23.

20260211LANE DEPARTURE: WARNING

1. All safety features related to the back up camera, EPS, Traction Control, Lane Assist, Active Cruise Control, Automatic High Beam, Forward Collision Avoidance and more. 2. Loss of all safety features and then sudden restoration of EPS would cause swerve into oncoming lanes or into neighboring lanes and/or ditches. 3. Yes the problem has been reproduced, repeatedly in cold weather and while the dealership has had it in for repairs. 4. No, but the dealership has contacted the manufacturer for repair advice. 5. Yes, every time. I have photos of my dash with the indicating lights on. 10/2/23.

20260207POWER TRAIN

At least 8 times when driving the car the transmission switches from the drive “d” position to the park “p” position and I have to cut off the car and then restart. It is very dangerous as I can be rear ended which can result in personal injury as well as an insurance claim. I’ll put the last date it occurred but started experiencing soon after I bought car.

20260121FUEL SYSTEM, GASOLINE

The contact owns a 2023 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were still not yet available. The manufacturer referred the contact to the NHTSA Hotline to report the issue. The contact had not experienced a failure.

20260113FUEL SYSTEM, GASOLINE

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer several times, and the dealer reset the check engine warning light. In addition, the vehicle remained with the dealer for 32 days but was not repaired. The vehicle was not repaired, and the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the parts were not available for the recall repair. The manufacturer was made aware of the failure. The contact was informed that parts were not yet available. The failure mileage was approximately 28,000.

Mileage: 28,000

20260107POWER TRAIN

On January 6, 2026, during my morning commute in heavy traffic, my 2023 Hyundai Sonata engine unexpectedly turned off, causing a sudden loss of power. This created an extremely dangerous situation, and I came very close to being involved in a major collision. While I was fortunate to avoid a crash, the incident posed a direct threat to my safety and life because of the dense surrounding traffic.

20260102FUEL/PROPULSION SYSTEM

Hello Sir/Madam, While driving on Interstate I-75 at approximately 70 mph, the yellow check engine warning light suddenly illuminated. Immediately afterward, the vehicle began to shake violently, lose engine power, and run extremely rough. The vehicle experienced a sudden loss of power, and pressing the accelerator pedal did not result in normal response or acceleration. The throttle input was significantly reduced, making it difficult to maintain speed and safely control the vehicle. At highway speed and in heavy highway traffic, if we had not been able to safely exit the roadway, this loss of control could have put not only the occupants of this vehicle but also other drivers at serious risk. Fortunately, we were already in the exit lane, and a McDonald’s parking lot was located immediately off the exit. This allowed us to leave the highway quickly. Otherwise, this situation could have been extremely dangerous in active, heavy highway traffic. As the vehicle continued to shake

20251210ENGINE

My car was having an issue where it was losing all the coolant, causing my engine to overheat twice while driving down the highway. Unfortunately I couldn't find a leak anywhere and there was no fluid leaking in my garage. I lost an entire reservoir of coolant overnight. After taking my car to the dealership to get repaired, I was told that it was leaking my coolant into the exhaust system and burning it up. I was also told "it was a know issue, they had a bulletin from Hyundai on how to fix the problem, and Hyundai completely redesigned the part to stop the leak and it had to be special ordered." I was without my car for a week and left with a $1300 bill as apparently it was not covered by my warranty. I have no idea how a known issue is happening so frequently that requires a nationwide bulletin and a part redesign, yet somehow is recalled. Especially considering it left me stranded on the side on the side of the highway in Indiana during a snow storm but someone seriously needs to i

20251120ENGINE

I am reporting a serious coolant system defect on my 2023 Hyundai Sonata Hybrid with about 13,500 miles. The vehicle develops an internal coolant leak while driving. Coolant burns off and white steam/smoke comes out of the exhaust, especially during acceleration. When this happens, the coolant level drops quickly, the interior heater stops working, and the car soon displays an engine overheating warning, forcing me to stop driving. This has happened multiple times and makes the vehicle unsafe. When I checked under the hood, coolant was at a low/empty level after overheating events. The car becomes undriveable once the alarm appears. I took the vehicle to a Hyundai dealer, and even though the vehicle is only 2 years old, they told me it was “out of warranty.” I had to pay about $1,500 for repairs, and since the dealer refused a loaner, I paid $250 for a rental car. I called Hyundai USA on 9/13/2025 and opened Case Number XXX. Hyundai acknowledged they are aware of coolant issues o

20251120FUEL/PROPULSION SYSTEM

I am reporting a serious coolant system defect on my 2023 Hyundai Sonata Hybrid with about 13,500 miles. The vehicle develops an internal coolant leak while driving. Coolant burns off and white steam/smoke comes out of the exhaust, especially during acceleration. When this happens, the coolant level drops quickly, the interior heater stops working, and the car soon displays an engine overheating warning, forcing me to stop driving. This has happened multiple times and makes the vehicle unsafe. When I checked under the hood, coolant was at a low/empty level after overheating events. The car becomes undriveable once the alarm appears. I took the vehicle to a Hyundai dealer, and even though the vehicle is only 2 years old, they told me it was “out of warranty.” I had to pay about $1,500 for repairs, and since the dealer refused a loaner, I paid $250 for a rental car. I called Hyundai USA on 9/13/2025 and opened Case Number XXX. Hyundai acknowledged they are aware of coolant issues o

20251118ELECTRICAL SYSTEM

Car stalls and shuts down while shifting to park or reverse and when slowing to turn or stopping. Also the media screen will black out and not work at times.

20251118ENGINE

Car stalls and shuts down while shifting to park or reverse and when slowing to turn or stopping. Also the media screen will black out and not work at times.

20251107FUEL/PROPULSION SYSTEM

Fuel injectors cause car to lose power while driving in traffic, on the highway which can cause accidents. This event happened twice one while entering the highway and one while going past a light. Neither caused an accident at the time. The car both times were taken to the dealership and the fuel injectors had to be replaced both times. The first time was in December 2024 at 12k miles

20251106FUEL SYSTEM, GASOLINE

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at 35 MPH, the fuel mileage abnormally increased from 320 to approximately 431. An unknown message was displayed, and the contact received a notification on the Mobile App about a diagnostic trouble code for the EVAP sensor. The vehicle was taken to the dealer, where it was diagnosed, and determined that the EVAP system valve was stuck open. The dealer replaced the EVAP system, and the dealer then determined that the fuel tank was swollen due to the failure. The contact stated that the rear seat sensor was malfunctioning and was causing a warning light to illuminate erroneously, which the dealer related to the fuel tank swelling and lifting the metal underneath the seat. The dealer also replaced the fuel tank. The vehicle was repaired. The manufacturer was notified of the failure and covered the repairs. The failure mileage was approximately 73,245.

Mileage: 73,245

Compare 2023HYUNDAISONATA to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 HYUNDAI SONATA have?
The 2023 HYUNDAI SONATA has 117 NHTSA complaints, 6 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2023 HYUNDAI SONATA?
The 2023 HYUNDAI SONATA received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2023 HYUNDAI SONATA?
Yes, the 2023 HYUNDAI SONATA has 2 recall(s). The most common affected component is POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 HYUNDAI SONATA?
The most-complained component for the 2023 HYUNDAI SONATA is FUEL/PROPULSION SYSTEM with 33 complaints. Other frequently reported areas include ENGINE and POWER TRAIN.
Is the 2023 HYUNDAI SONATA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 HYUNDAI SONATA has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.