Total Complaints
2246 filings
HYUNDAI SONATA · model year
2246 NHTSA complaints, 86 crash reports, and 8 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2012HYUNDAISONATA carries 2246 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 86 crashes, 159 fires, 65 injuries, and 3 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 SONATA is engine with 552 filings, followed by steering (298) and electrical system (226). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2012 SONATA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2246 filings
Crashes Reported
86 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE | 552 |
| STEERING | 298 |
| ELECTRICAL SYSTEM | 226 |
| AIR BAGS | 165 |
| SERVICE BRAKES | 151 |
| EXTERIOR LIGHTING | 120 |
| UNKNOWN OR OTHER | 119 |
| FUEL/PROPULSION SYSTEM | 97 |
| POWER TRAIN | 93 |
| VEHICLE SPEED CONTROL | 79 |
| SEAT BELTS | 69 |
| SUSPENSION | 36 |
| ELECTRONIC STABILITY CONTROL (ESC) | 35 |
| STRUCTURE:BODY | 30 |
| WHEELS | 27 |
ENGINE
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued durin
SEAT BELTS:PRETENSIONER
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to inc
AIR BAGS:SIDE/WINDOW
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
POWER TRAIN:AUTOMATIC TRANSMISSION
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
ENGINE
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic de
SEAT BELTS:FRONT:ANCHORAGE
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
SEAT BELTS:PRETENSIONER
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
My 2012 Hyundai Sonata recently had an engine replacement completed under a Hyundai recall. Immediately after the recall repair, the vehicle began shaking while driving, produced a burning smell, and the air conditioning stopped working, none of which occurred prior to the recall repair. These symptoms started immediately after the engine replacement, indicating a possible improper or unsafe installation. I believe the vehicle is unsafe to drive due to the burning smell and shaking. I contacted Hyundai Customer Service and was told the issue must be resolved with the dealership. However, the dealership has refused timely inspection, has dismissed my safety concerns, and has declined to provide a rental or loaner vehicle, leaving me without safe transportation. This is a post-recall safety issue, and I am concerned about the risk of fire or mechanical failure due to the burning smell and vehicle instability. I am requesting this issue be formally investigated.
My 2012 Hyundai Sonata recently had an engine replacement completed under a Hyundai recall. Immediately after the recall repair, the vehicle began shaking while driving, produced a burning smell, and the air conditioning stopped working, none of which occurred prior to the recall repair. These symptoms started immediately after the engine replacement, indicating a possible improper or unsafe installation. I believe the vehicle is unsafe to drive due to the burning smell and shaking. I contacted Hyundai Customer Service and was told the issue must be resolved with the dealership. However, the dealership has refused timely inspection, has dismissed my safety concerns, and has declined to provide a rental or loaner vehicle, leaving me without safe transportation. This is a post-recall safety issue, and I am concerned about the risk of fire or mechanical failure due to the burning smell and vehicle instability. I am requesting this issue be formally investigated.
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 70 MPH, the check brake and "Hybrid System Warning Safely Stop - Do Not Drive" messages were displayed on the instrument panel, and the vehicle went into LIMP Mode. The vehicle was towed to the residence, and the contact replaced the hydraulic pressure units and hydraulic unit assemblies (HECU/ABS modules). The contact stated that after the repairs, the failure returned approximately 30,000 miles later. The dealer was notified of the failure, and the contact was provided with an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
Mileage: 130,000
Unknown, my ESP KEEPS Coming trying to see if itâs recall
Unknown, my ESP KEEPS Coming trying to see if itâs recall
The contact owns a 2012 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption, which required the oil reservoir to be refilled after 3-4 weeks. Additionally, there was no warning light illuminated. The contact stated that upon taking the vehicle to Jiffy Lube for a top off, the mechanic would inform the contact that the oil reservoir was empty and needed to be refilled. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 158,000.
Mileage: 158,000
The vehicle dashboard is severely cracked. It doesnât appear to be from wear and tear.
The contact owned a 2012 Hyundai Sonata. The contact stated that while driving to her residence at unknown speeds, the vehicle suddenly caught fire while making a U-turn. The brakes and emergency brake were inoperable. The seatbelt was inoperable. The driver jumped out of the window. A pedestrian attempted to alert her of the fire. The vehicle exploded after exiting the vehicle. The contact sustained an injury to her leg, but no medical attention was provided. The fire department extinguished the fire. A police report was filed. There was no report of a crash or airbag deployment. The vehicle was towed to a tow lot. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 136,000. The vehicle was auctioned off by the towing company.
Mileage: 136,000
Based on what I experienced, the fire appears to have resulted from an internal mechanical or electrical failure that occurred without warning while the vehicle was in motion. No prior issues or dashboard alerts were present at the time, and there was no external impact or damage that could explain the fire.
Based on what I experienced, the fire appears to have resulted from an internal mechanical or electrical failure that occurred without warning while the vehicle was in motion. No prior issues or dashboard alerts were present at the time, and there was no external impact or damage that could explain the fire.
Based on what I experienced, the fire appears to have resulted from an internal mechanical or electrical failure that occurred without warning while the vehicle was in motion. No prior issues or dashboard alerts were present at the time, and there was no external impact or damage that could explain the fire.
Noticed thereâs a crack on the passenger side dashboard of the car thatâs about 12 inches long. From what I read this could cause issues with any possible airbag deployment.
Noticed thereâs a crack on the passenger side dashboard of the car thatâs about 12 inches long. From what I read this could cause issues with any possible airbag deployment.
Noticed thereâs a crack on the passenger side dashboard of the car thatâs about 12 inches long. From what I read this could cause issues with any possible airbag deployment.
The engine in my Hyundai Sonata (replacement engine VIN [XXX] ) experienced a complete internal failure. The component that failed is the 2.4L Theta II GDI engine, which is known for issues related to metal debris, oil restriction, rod bearing wear, and resulting piston and compression failure. The failed engine is currently at the dealership (Carolina Hyundai) and is available for inspection upon request. My safety was put at risk because the engine lost power unexpectedly, ran extremely rough, and became inoperable. A sudden loss of power while driving could have caused a crash, especially in traffic situations. The problem has been reproduced and confirmed by the dealership. They performed a compression test and found all cylinders at extremely low PSI (35â45 psi). The dealer stated the engine cannot perform the required bearing clearance test due to the level of internal damage. Hyundai Corporate initially declined assistance, calling it a piston failure, but the symptoms and d
My 2012 Hyundai Sonata (VIN: [XXX] ) experienced complete engine failure at 241,433 miles on August 7, 2025. The failure aligns with known safety defect symptoms described under NHTSA Recall Campaign 15V568000 and 17V226000, which cite premature bearing wear due to metal debris during engine manufacturing. My vehicle had previously received the knock sensor update under Campaign T3G and failed the BCT (bearing clearance test), confirming bearing damage. Despite this, Hyundai denied my engine replacement claim, stating the issue was related to a fuel pipe and not a rod bearing issueâthis is contrary to their own recall documentation and dealer diagnosis. Hyundai continues to deny engine replacement, in violation of their federal recall obligations under 49 U.S.C. §30120. Their refusal endangers public safety by ignoring engine failures that can lead to stalling and crashes. I request NHTSA intervention to compel Hyundai Motor America to comply with federal law and perform the nece
My 2012 Hyundai Sonata (VIN: [XXX] ) experienced complete engine failure at 241,433 miles on August 7, 2025. The failure aligns with known safety defect symptoms described under NHTSA Recall Campaign 15V568000 and 17V226000, which cite premature bearing wear due to metal debris during engine manufacturing. My vehicle had previously received the knock sensor update under Campaign T3G and failed the BCT (bearing clearance test), confirming bearing damage. Despite this, Hyundai denied my engine replacement claim, stating the issue was related to a fuel pipe and not a rod bearing issueâthis is contrary to their own recall documentation and dealer diagnosis. Hyundai continues to deny engine replacement, in violation of their federal recall obligations under 49 U.S.C. §30120. Their refusal endangers public safety by ignoring engine failures that can lead to stalling and crashes. I request NHTSA intervention to compel Hyundai Motor America to comply with federal law and perform the nece
My 2012 Hyundai Sonata (VIN: [XXX] ) experienced complete engine failure at 241,433 miles on August 7, 2025. The failure aligns with known safety defect symptoms described under NHTSA Recall Campaign 15V568000 and 17V226000, which cite premature bearing wear due to metal debris during engine manufacturing. My vehicle had previously received the knock sensor update under Campaign T3G and failed the BCT (bearing clearance test), confirming bearing damage. Despite this, Hyundai denied my engine replacement claim, stating the issue was related to a fuel pipe and not a rod bearing issueâthis is contrary to their own recall documentation and dealer diagnosis. Hyundai continues to deny engine replacement, in violation of their federal recall obligations under 49 U.S.C. §30120. Their refusal endangers public safety by ignoring engine failures that can lead to stalling and crashes. I request NHTSA intervention to compel Hyundai Motor America to comply with federal law and perform the nece
My 2012 Hyundai Sonata cut off and stopped working! The vehicle locked up in the middle of a main street and would not start back up causing a very unsafe situation. There were no check engine lights on or anything at the time of the incident I immediately had the vehicle towed and inspected it has been determined that the engine is failing! Upon research I found out that these engines have had recalls in the past. Carfax shows that the vehicle has been taken in for routine maintenance and oil changes when needed. I am looking to see if the engine replacement could be covered for this vehicle.
My engine seized on the highway on my way home from work. The service department has been horrid. They lied about who the manager is. They lied about the reason behind not wanting to honor the recall. They are rude - threatened to tow my car today after I waited 6 days to hear back from them about the issue with my car and determination. Was extremely rude. Stated that they were not honoring the recall because there was obvious signs of my engine being tampered with or certain parts on my engine, but could not provide a name of the part or a serial or model number so that this could be verified. I need this addressed immediately.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.