Total Complaints
49 filings
HYUNDAI SANTA FE HYBRID · model year
49 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024HYUNDAISANTA FE HYBRID carries 49 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 SANTA FE HYBRID is unknown or other with 9 filings, followed by power train (6) and forward collision avoidance: adaptive cruise control (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2024 SANTA FE HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
49 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 9 |
| POWER TRAIN | 6 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 5 |
| VEHICLE SPEED CONTROL | 5 |
| ELECTRICAL SYSTEM | 4 |
| ENGINE | 4 |
| STEERING | 3 |
| LANE DEPARTURE: ASSIST | 3 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| EXTERIOR LIGHTING | 1 |
| SERVICE BRAKES | 1 |
| STRUCTURE:BODY | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| LANE DEPARTURE: WARNING | 1 |
| VISIBILITY | 1 |
AIR BAGS
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from dep
BACK OVER PREVENTION:DISPLAY FUNCTION
Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requ
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe Hybrid vehicles. The overhead console rear sunshade switch knob may not be fully recessed, which can result in unintentional closing of the sunshade. As such, these vehicles fail to comply with the requirements of Feder
Incident Description: I am reporting a recurring and dangerous safety defect involving the ADAS (Advanced Driver Assistance Systems) on my 2024 Hyundai Santa Fe Hybrid. On multiple occasions, the vehicle has exhibited uncommanded steering input. Even when the Lane Keeping Assist (LKA) system is manually disabled by the driver, the vehicle software overrides this command and re-activates the system without driver input, causing unpredictable steering behavior. System Failures & Error Codes: The vehicle intermittently displays a "Check Forward Attention Warning System" failure. Dealership diagnostics have confirmed the following historical fault codes related to module communication: â¢C164286, C168886, C16B902, C28B981 Related Safety Recalls: This vehicle is currently subject to Recall 265 (NHTSA 24V561000) for main floor wiring harness chafing and Recall 288 (NHTSA 25V808000) for rearview camera wiring tension. I believe the uncommanded steering and camera failures are direct results
Incident Description: I am reporting a recurring and dangerous safety defect involving the ADAS (Advanced Driver Assistance Systems) on my 2024 Hyundai Santa Fe Hybrid. On multiple occasions, the vehicle has exhibited uncommanded steering input. Even when the Lane Keeping Assist (LKA) system is manually disabled by the driver, the vehicle software overrides this command and re-activates the system without driver input, causing unpredictable steering behavior. System Failures & Error Codes: The vehicle intermittently displays a "Check Forward Attention Warning System" failure. Dealership diagnostics have confirmed the following historical fault codes related to module communication: â¢C164286, C168886, C16B902, C28B981 Related Safety Recalls: This vehicle is currently subject to Recall 265 (NHTSA 24V561000) for main floor wiring harness chafing and Recall 288 (NHTSA 25V808000) for rearview camera wiring tension. I believe the uncommanded steering and camera failures are direct results
Incident Description: I am reporting a recurring and dangerous safety defect involving the ADAS (Advanced Driver Assistance Systems) on my 2024 Hyundai Santa Fe Hybrid. On multiple occasions, the vehicle has exhibited uncommanded steering input. Even when the Lane Keeping Assist (LKA) system is manually disabled by the driver, the vehicle software overrides this command and re-activates the system without driver input, causing unpredictable steering behavior. System Failures & Error Codes: The vehicle intermittently displays a "Check Forward Attention Warning System" failure. Dealership diagnostics have confirmed the following historical fault codes related to module communication: â¢C164286, C168886, C16B902, C28B981 Related Safety Recalls: This vehicle is currently subject to Recall 265 (NHTSA 24V561000) for main floor wiring harness chafing and Recall 288 (NHTSA 25V808000) for rearview camera wiring tension. I believe the uncommanded steering and camera failures are direct results
The vehicle has gone into limp mode multiple times with no check engine indication displayed, causing significant safety issues in that the sudden loss of power occurred while traveling on the interstate highway. Each time, by loosing power and trying to get to the side of the road to safety was terrifying and very unsafe to us and the cars/trucks around us. The issue began on 11/5/24 and continues up through 11/12/26. Videos of vehicle performance are available upon request since they are unable to be uploaded via this form. The vehicle has been towed to three different Hyundai service departments. No diagnostic codes show up, nor have they been able to duplicate the issue. We have provided videos of the display screen and the performance of the vehicle while in limp mode. We have been told by Hyundai Service that unless a code shows up in the diagnostics, there is nothing they can do for us. At this point, since most of our driving is on the interstate, we are afraid to dri
When accelerating from a stop, the transmission fails to engage causing the engine to rev but not allow for movement until the gas pedal is disengaged then engaged again. This happens sporadically and I have not been able to find a pattern or reason for this issue. I have reported this to Hyundai and taken the vehicle in but the dealership was unable to reproduce the issue after driving the vehicle for 20 miles. This is a safety issue as the vehicle does not always accelerate as expected from a stop and could potentially cause an accident.
When accelerating from a stop, the transmission fails to engage causing the engine to rev but not allow for movement until the gas pedal is disengaged then engaged again. This happens sporadically and I have not been able to find a pattern or reason for this issue. I have reported this to Hyundai and taken the vehicle in but the dealership was unable to reproduce the issue after driving the vehicle for 20 miles. This is a safety issue as the vehicle does not always accelerate as expected from a stop and could potentially cause an accident.
We had notice that my wife's 2024 Santa Fe Hybrid Calligraphy AWD, is shuddering and vibrating at low speeds 20 to 40 mph always. Probably now is a little more accentuated. There is nothing on the steering wheel, but in the whole vehicle. Because this is not new, and I am not always driving this vehicle, I need your assistance as soon as possible.
We had notice that my wife's 2024 Santa Fe Hybrid Calligraphy AWD, is shuddering and vibrating at low speeds 20 to 40 mph always. Probably now is a little more accentuated. There is nothing on the steering wheel, but in the whole vehicle. Because this is not new, and I am not always driving this vehicle, I need your assistance as soon as possible.
We had notice that my wife's 2024 Santa Fe Hybrid Calligraphy AWD, is shuddering and vibrating at low speeds 20 to 40 mph always. Probably now is a little more accentuated. There is nothing on the steering wheel, but in the whole vehicle. Because this is not new, and I am not always driving this vehicle, I need your assistance as soon as possible.
Vehicle Information: 2024 Hyundai Santa Fe Hybird SEL VIN: [XXX] Purchased date: [XXX] (Less than one year) Mileage at incident: 12,753 Incident date: [XXX] Dealer: Kengarff Downtown Hyundai Summary of Problem: I am filing this complaint because of a serious safety concern caused by clear dealership negligence and potential engine failure. During a routine service, the dealership failed to add engine oil, but recorded in the service invoice that it was added. I unknowingly drove the vehicle 3â5 miles without oil, and multiple DTC error codes (P052400, P001100, P001400) appeared. The oil warning light, which should have alerted me, did not activate. Although a later borescope inspection stated there was âno immediate damage,â since then, the vehicle has shown: Significant loss of power and acceleration Abnormally high RPMs, even when the car is stopped Louder engine noises RPM is increasing suddenly while driving downhill without acceleration This vehicle is less than o
Vehicle Information: 2024 Hyundai Santa Fe Hybird SEL VIN: [XXX] Purchased date: [XXX] (Less than one year) Mileage at incident: 12,753 Incident date: [XXX] Dealer: Kengarff Downtown Hyundai Summary of Problem: I am filing this complaint because of a serious safety concern caused by clear dealership negligence and potential engine failure. During a routine service, the dealership failed to add engine oil, but recorded in the service invoice that it was added. I unknowingly drove the vehicle 3â5 miles without oil, and multiple DTC error codes (P052400, P001100, P001400) appeared. The oil warning light, which should have alerted me, did not activate. Although a later borescope inspection stated there was âno immediate damage,â since then, the vehicle has shown: Significant loss of power and acceleration Abnormally high RPMs, even when the car is stopped Louder engine noises RPM is increasing suddenly while driving downhill without acceleration This vehicle is less than o
I purchased the Vehicle from Ourisman Hyundai of Bowie, Inc. (Bowie, Maryland) on [XXX] (the âDate of Purchaseâ). Within a few months of the Date of Purchase, I began having issues with the digital dashboard and heads up display. Both the digital dashboard and heads up display would go completely dark, leaving me an inability to view essential operational and safety information, including but not limited to, the speedometer, rear view camera, blind spot cameras, driving mode, driving gear, navigation, warning messages, lane following assist, tire pressure monitoring system, driver attention warnings, etc. (the âHazardous Conditionâ). After multiple calls and emails with the service manager at Len Stoler Hyundai (Owings Mills, Maryland), I took my car to their dealership on November 5, 2024, December 30, 2024, and May 28, 2025, to have Hazardous Condition corrected. Although Len Stoler Hyundai was able to slightly improve the Hazardous Condition such that it was more intermitte
Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.
Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.
Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.
Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.
Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.
Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.
when accelerating at high speeds, over 70 mph, the car will sometimes appear to slip into neutral, and we are not able to accelerate at all. And then will need to coast to a stop, pull over, shut the car and restart. this has happened five times in the past year and always after one hour or more of driving at high speeds
when accelerating at high speeds, over 70 mph, the car will sometimes appear to slip into neutral, and we are not able to accelerate at all. And then will need to coast to a stop, pull over, shut the car and restart. this has happened five times in the past year and always after one hour or more of driving at high speeds
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.