Total Complaints
598 filings
HYUNDAI PALISADE · model year
598 NHTSA complaints, 23 crash reports, and 5 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020HYUNDAIPALISADE carries 598 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 23 crashes, 7 fires, 24 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 PALISADE is visibility/wiper with 114 filings, followed by engine (93) and unknown or other (76). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2020 PALISADE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
598 filings
Crashes Reported
23 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| VISIBILITY/WIPER | 114 |
| ENGINE | 93 |
| UNKNOWN OR OTHER | 76 |
| SUSPENSION | 56 |
| ELECTRICAL SYSTEM | 37 |
| SEAT BELTS | 33 |
| POWER TRAIN | 32 |
| STRUCTURE:BODY | 23 |
| STEERING | 14 |
| SERVICE BRAKES | 11 |
| TRAILER HITCHES | 11 |
| FUEL/PROPULSION SYSTEM | 11 |
| AIR BAGS | 9 |
| SEATS | 9 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 9 |
AIR BAGS:SIDE/WINDOW:CURTAIN
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mi
TRAILER HITCHES
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
AIR BAGS:SIDE/WINDOW
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
engine is consuming alot of oil i have to put a quart every week and it has a smell of burning near the engine and white smoke at the back tail pipe.
Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.
Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.
Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.
While idling at a traffic light on a busy city street all of the warning lights on the car went off and the car shut off on its own.
While idling at a traffic light on a busy city street all of the warning lights on the car went off and the car shut off on its own.
While idling at a traffic light on a busy city street all of the warning lights on the car went off and the car shut off on its own.
Burns oil and I have to change it every 3K-5K miles. I add oil throughout to keep it topped off, but by around 5K miles itâs nearly black. It would be completely dry by 10K miles. Yesterday I noticed an oil drip from what I assume is a faulty gasket, which is new.
Burns oil and I have to change it every 3K-5K miles. I add oil throughout to keep it topped off, but by around 5K miles itâs nearly black. It would be completely dry by 10K miles. Yesterday I noticed an oil drip from what I assume is a faulty gasket, which is new.
On December, 2025 I received notification from Hyundai de Puerto Rico (Sojitz de Puerto Rico Corporation) informing about the Hyundai Recall Number 283 (NHTSA Recall Number 25V-607) regarding the seat belt buckle assemblies problem (See attached notification document). On January 27, 2026 I took my Hyundai Palisade 2020 to the programed appointment at Hyundai de Cupey, Ave. Ponce de León, #1385, San Juan, PR 00926 for the inspection and replacements of my seat belts buckle assemblies. For my surprise, the service advisor Ms. Adleni Vazquez informed me that there was no such recall and that they were proceeding with an extended warranty on the vehicle seat belt assembly system. She also told me that they would only act during that warranty extension period if I could prove a malfunction of the seat belt buckle assemblies. I showed the safety recall notification letter and the action required to the service advisor, but still they denied the inspection of seat belt buckle assemblies.
The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it makes a squeaky, sometimes loud rattling / knocking sound. I have taken this to the dealer multiple times and they tired to tighten shock absorbers and the padding around it but the problem hasn't gone. They ask me to leave the car with them without getting a loaner which is hard to do as we need the car. They have made it hard to get the problem solved, not taking ownership and have denied any issue with the suspension despite multiple complaints by consumers in online forums and what i have personally experienced.
2020 Hyundai Palisade bought new with extended warranty that was supposed to "cover everything". The plastic items on the vehicle started failing with sun damage & the paint on the lift gate & roof started failing in 2023. The plastic items failing are the both driver/passenger rear view mirrors, the rear lift gate spoiler that houses one of the brake lights, the black trim on each side of the spoiler, the paint on the rear lift gate & paint on the roof including around the moon roofs. I brought it to the attention of the dealership I go to each time I brought it in for service or other warranty issues. I feel like I was blown off & not taken seriously. When they finally found & pull up my extended warranty to look at what it covered & inspected the sun damage/defect On June 27, 2025 they told me the manufacturer's warranty expired & it was not covered under my extended warranty. I voiced my frustration, saying they knew about this issue for about a year & when it possibly could
I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the third time. Poor handling, and noise when the shocks fail. The shocks needing replaced was confirmed by the dealer service department. No warning lamps or messages were displayed.
I have a seatbelt recall and the parts are still in back order. I donât feel safe driving my car since my seat belt did come in clapped while driving
Dear NHTSA, I'm reporting a serious safety issue with my 2020 Hyundai Palisade (3.8L V6) involving excessive oil consumption without low-oil warning lights. Timeline: Oil changed: August 13, 2025 â Engine stalling/rough idle â Checked Oct 27, 2025: completely out of oil Oil changed again: October 27, 2025 â Same symptoms recur â January 16, 2026: completely out of oil again Usage: ~300 miles/week (1,200 miles/4 months) using full synthetic 5W-30âfar below Hyundai's 7,500-10,000 mile interval. Safety Risk: No low oil warning despite total depletion x2, risking catastrophic engine failure while driving. Known Lambda II V6 issue per TSB 20-01-0001. Request: Investigation into oil consumption recall and sensor failure.
The GDI v6 motor thatâs in it shudders and rattles when at idle. Thereâs metallic shavings and gas smell on the dipstick. Itâs always low on oil and smokes a little at idle aswell. Itâs completely ran out of oil and been to the shop 3x so far in a years time. Add oil to it every 2-3 weeks at this point ,Itâs not leaking oil itâs definitely burning it. Once the dealership even had to come tow it to the shop the car shut off in the middle of the road and then again in the driveway as my wife was trying to turn into the driveway she lost all power and steering she ended up in the middle of the front yard, thank god she was just getting home at the time of the incident. Iâve heard of the same engine giving problems and having an open recall for similar issues pertaining to a bearing and or rings being damaged or broken allowing for the oil to be dripping or being burnt. The vehicle is a family vehicle and gets driven daily by my wife to and from the kids school and the groc
The GDI v6 motor thatâs in it shudders and rattles when at idle. Thereâs metallic shavings and gas smell on the dipstick. Itâs always low on oil and smokes a little at idle aswell. Itâs completely ran out of oil and been to the shop 3x so far in a years time. Add oil to it every 2-3 weeks at this point ,Itâs not leaking oil itâs definitely burning it. Once the dealership even had to come tow it to the shop the car shut off in the middle of the road and then again in the driveway as my wife was trying to turn into the driveway she lost all power and steering she ended up in the middle of the front yard, thank god she was just getting home at the time of the incident. Iâve heard of the same engine giving problems and having an open recall for similar issues pertaining to a bearing and or rings being damaged or broken allowing for the oil to be dripping or being burnt. The vehicle is a family vehicle and gets driven daily by my wife to and from the kids school and the groc
Rear sunroof exploded randomly.
Rear sunroof exploded randomly.
Engine is burning/consuming EXCESSIVE oil before required oil change. The oil levels are low enough that the vehicle will shutter or stall when coming to a stop. There are NO INDICATOR lights to advise of low oil, or NO oil!! This is a known issue with 2020 Hyundai Palisades.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.