HYUNDAI PALISADE · model year

2020 HYUNDAI PALISADE

598 NHTSA complaints, 23 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2020HYUNDAIPALISADE carries 598 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 23 crashes, 7 fires, 24 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 PALISADE is visibility/wiper with 114 filings, followed by engine (93) and unknown or other (76). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 2 investigation files overlapping the 2020 PALISADE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

598
Complaints
23
Crashes
7
Fires
24
Injuries
0
Deaths
2020 HYUNDAI PALISADE — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2020 HYUNDAI PALISADE. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

598 filings

Crashes Reported

23 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
VISIBILITY/WIPER114
ENGINE93
UNKNOWN OR OTHER76
SUSPENSION56
ELECTRICAL SYSTEM37
SEAT BELTS33
POWER TRAIN32
STRUCTURE:BODY23
STEERING14
SERVICE BRAKES11
TRAILER HITCHES11
FUEL/PROPULSION SYSTEM11
AIR BAGS9
SEATS9
FORWARD COLLISION AVOIDANCE: WARNINGS9

Recalls (5)

26V03400023/01/2026

AIR BAGS:SIDE/WINDOW:CURTAIN

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mi

22V63300018/08/2022

TRAILER HITCHES

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (

22V62700015/08/2022

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

25V60700012/09/2025

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

19V80200007/11/2019

AIR BAGS:SIDE/WINDOW

Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

Recent Complaints

20260217ENGINE

engine is consuming alot of oil i have to put a quart every week and it has a smell of burning near the engine and white smoke at the back tail pipe.

20260213ENGINE

Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.

20260213AIR BAGS

Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.

20260213SEAT BELTS

Engine is sucking the life out of this vehicle meaning it is consuming more than normal oil. Oil consumption, I had the testing done. and Hyundai has done nothing about fixing the issues Well I am the second owner of this vehicle and it should be laws in place for the second owners of a vehicle. The first owner was keeping up on the maintenance of the vehicle so have I. I also have white smoke coming from the tailpipe. as well as stalling and stopping. I am still making payments on this vehicle and it is not far that I have to constantly get oil changes every month or sometimes twice a month seems like it. That is a lot of spending for something that should not be. It is so many people out there going through the same issues. It is a few Facebook group pages made behind this. It's truly sad that Hyundai will not fix this problem. What are we to do? Please Help.

20260211ELECTRICAL SYSTEM

While idling at a traffic light on a busy city street all of the warning lights on the car went off and the car shut off on its own.

20260211ENGINE

While idling at a traffic light on a busy city street all of the warning lights on the car went off and the car shut off on its own.

20260211FORWARD COLLISION AVOIDANCE: WARNINGS

While idling at a traffic light on a busy city street all of the warning lights on the car went off and the car shut off on its own.

20260204ENGINE

Burns oil and I have to change it every 3K-5K miles. I add oil throughout to keep it topped off, but by around 5K miles it’s nearly black. It would be completely dry by 10K miles. Yesterday I noticed an oil drip from what I assume is a faulty gasket, which is new.

20260204POWER TRAIN

Burns oil and I have to change it every 3K-5K miles. I add oil throughout to keep it topped off, but by around 5K miles it’s nearly black. It would be completely dry by 10K miles. Yesterday I noticed an oil drip from what I assume is a faulty gasket, which is new.

20260201SEAT BELTS

On December, 2025 I received notification from Hyundai de Puerto Rico (Sojitz de Puerto Rico Corporation) informing about the Hyundai Recall Number 283 (NHTSA Recall Number 25V-607) regarding the seat belt buckle assemblies problem (See attached notification document). On January 27, 2026 I took my Hyundai Palisade 2020 to the programed appointment at Hyundai de Cupey, Ave. Ponce de León, #1385, San Juan, PR 00926 for the inspection and replacements of my seat belts buckle assemblies. For my surprise, the service advisor Ms. Adleni Vazquez informed me that there was no such recall and that they were proceeding with an extended warranty on the vehicle seat belt assembly system. She also told me that they would only act during that warranty extension period if I could prove a malfunction of the seat belt buckle assemblies. I showed the safety recall notification letter and the action required to the service advisor, but still they denied the inspection of seat belt buckle assemblies.

20260125SUSPENSION

The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it makes a squeaky, sometimes loud rattling / knocking sound. I have taken this to the dealer multiple times and they tired to tighten shock absorbers and the padding around it but the problem hasn't gone. They ask me to leave the car with them without getting a loaner which is hard to do as we need the car. They have made it hard to get the problem solved, not taking ownership and have denied any issue with the suspension despite multiple complaints by consumers in online forums and what i have personally experienced.

20260120STRUCTURE:BODY

2020 Hyundai Palisade bought new with extended warranty that was supposed to "cover everything". The plastic items on the vehicle started failing with sun damage & the paint on the lift gate & roof started failing in 2023. The plastic items failing are the both driver/passenger rear view mirrors, the rear lift gate spoiler that houses one of the brake lights, the black trim on each side of the spoiler, the paint on the rear lift gate & paint on the roof including around the moon roofs. I brought it to the attention of the dealership I go to each time I brought it in for service or other warranty issues. I feel like I was blown off & not taken seriously. When they finally found & pull up my extended warranty to look at what it covered & inspected the sun damage/defect On June 27, 2025 they told me the manufacturer's warranty expired & it was not covered under my extended warranty. I voiced my frustration, saying they knew about this issue for about a year & when it possibly could

20260120SUSPENSION

I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the third time. Poor handling, and noise when the shocks fail. The shocks needing replaced was confirmed by the dealer service department. No warning lamps or messages were displayed.

20260118SEAT BELTS

I have a seatbelt recall and the parts are still in back order. I don’t feel safe driving my car since my seat belt did come in clapped while driving

20260116ENGINE

Dear NHTSA, I'm reporting a serious safety issue with my 2020 Hyundai Palisade (3.8L V6) involving excessive oil consumption without low-oil warning lights. Timeline: Oil changed: August 13, 2025 → Engine stalling/rough idle → Checked Oct 27, 2025: completely out of oil Oil changed again: October 27, 2025 → Same symptoms recur → January 16, 2026: completely out of oil again Usage: ~300 miles/week (1,200 miles/4 months) using full synthetic 5W-30—far below Hyundai's 7,500-10,000 mile interval. Safety Risk: No low oil warning despite total depletion x2, risking catastrophic engine failure while driving. Known Lambda II V6 issue per TSB 20-01-0001. Request: Investigation into oil consumption recall and sensor failure.

20260104ENGINE

The GDI v6 motor that’s in it shudders and rattles when at idle. There’s metallic shavings and gas smell on the dipstick. It’s always low on oil and smokes a little at idle aswell. It’s completely ran out of oil and been to the shop 3x so far in a years time. Add oil to it every 2-3 weeks at this point ,It’s not leaking oil it’s definitely burning it. Once the dealership even had to come tow it to the shop the car shut off in the middle of the road and then again in the driveway as my wife was trying to turn into the driveway she lost all power and steering she ended up in the middle of the front yard, thank god she was just getting home at the time of the incident. I’ve heard of the same engine giving problems and having an open recall for similar issues pertaining to a bearing and or rings being damaged or broken allowing for the oil to be dripping or being burnt. The vehicle is a family vehicle and gets driven daily by my wife to and from the kids school and the groc

20260104POWER TRAIN

The GDI v6 motor that’s in it shudders and rattles when at idle. There’s metallic shavings and gas smell on the dipstick. It’s always low on oil and smokes a little at idle aswell. It’s completely ran out of oil and been to the shop 3x so far in a years time. Add oil to it every 2-3 weeks at this point ,It’s not leaking oil it’s definitely burning it. Once the dealership even had to come tow it to the shop the car shut off in the middle of the road and then again in the driveway as my wife was trying to turn into the driveway she lost all power and steering she ended up in the middle of the front yard, thank god she was just getting home at the time of the incident. I’ve heard of the same engine giving problems and having an open recall for similar issues pertaining to a bearing and or rings being damaged or broken allowing for the oil to be dripping or being burnt. The vehicle is a family vehicle and gets driven daily by my wife to and from the kids school and the groc

20260104STRUCTURE:BODY

Rear sunroof exploded randomly.

20260104FORWARD COLLISION AVOIDANCE: WARNINGS

Rear sunroof exploded randomly.

20260103ENGINE

Engine is burning/consuming EXCESSIVE oil before required oil change. The oil levels are low enough that the vehicle will shutter or stall when coming to a stop. There are NO INDICATOR lights to advise of low oil, or NO oil!! This is a known issue with 2020 Hyundai Palisades.

Compare 2020HYUNDAIPALISADE to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2020 HYUNDAI PALISADE have?
The 2020 HYUNDAI PALISADE has 598 NHTSA complaints, 23 crashes, 7 fires, 24 injuries, and 0 deaths reported.
What is the safety rating for the 2020 HYUNDAI PALISADE?
The 2020 HYUNDAI PALISADE received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2020 HYUNDAI PALISADE?
Yes, the 2020 HYUNDAI PALISADE has 5 recall(s). The most common affected component is AIR BAGS:SIDE/WINDOW:CURTAIN. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 HYUNDAI PALISADE?
The most-complained component for the 2020 HYUNDAI PALISADE is VISIBILITY/WIPER with 114 complaints. Other frequently reported areas include ENGINE and UNKNOWN OR OTHER.
Is the 2020 HYUNDAI PALISADE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 HYUNDAI PALISADE has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.