HYUNDAI NEXO · model year

2023 HYUNDAI NEXO

9 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023HYUNDAINEXO carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 NEXO is fuel/propulsion system with 3 filings, followed by unknown or other (2) and service brakes (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 37 investigation files overlapping the 2023 NEXO, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

9
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

9 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM3
UNKNOWN OR OTHER2
SERVICE BRAKES1
LANE DEPARTURE: ASSIST1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
ENGINE1

Recalls (1)

24V76100011/10/2024

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Recent Complaints

20260210FUEL/PROPULSION SYSTEM

The vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. After purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented. The limitation affects the ability to operate the vehicle predictably and as intended. This issue is not cosmetic or preference-based. It affects normal vehicle operation and reliability. The condition is ongoing and reproducible. The dealer and manufacturer have been contacted. The condition has not been corrected.

20260210ENGINE

The vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. After purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented. The limitation affects the ability to operate the vehicle predictably and as intended. This issue is not cosmetic or preference-based. It affects normal vehicle operation and reliability. The condition is ongoing and reproducible. The dealer and manufacturer have been contacted. The condition has not been corrected.

20260210UNKNOWN OR OTHER

The vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. After purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented. The limitation affects the ability to operate the vehicle predictably and as intended. This issue is not cosmetic or preference-based. It affects normal vehicle operation and reliability. The condition is ongoing and reproducible. The dealer and manufacturer have been contacted. The condition has not been corrected.

20260130FUEL/PROPULSION SYSTEM

Vehicle: 2023 Hyundai Nexo Limited VIN: [XXX] Mileage at failure: ~12,077 Location: California What is the problem? After Hyundai performed Safety Recall 269 (thermally-activated pressure relief device) on my vehicle, the vehicle developed a hydrogen leak and was declared unsafe. Hyundai advised that no repair remedy is available. When did this happen? January 13, 2026, during attempted pickup from the dealership following recall service. What happened? My vehicle was taken to an authorized Hyundai dealer for Safety Recall 269. On the evening of January 12, 2026, the service advisor called and said the vehicle was ready for pickup. When I arrived the next day, the dealer attempted to bring the vehicle out. A malfunction appeared, and after over an hour, I was told the vehicle was leaking hydrogen and was unsafe to release. The dealer retained the vehicle and provided a loaner. The following day I was informed that the vehicle would be bought back and that no repair remedy or parts are

20251116FUEL/PROPULSION SYSTEM

The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. This is applicable to all hydrogen fuel cell vehicles available in the US.

20251116LANE DEPARTURE: ASSIST

The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. This is applicable to all hydrogen fuel cell vehicles available in the US.

20251116FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. This is applicable to all hydrogen fuel cell vehicles available in the US.

20250129UNKNOWN OR OTHER

A THERMALLY-ACTIVATED PRESSURE RELIEF DEVICE (TPRD) THAT VENTS HYDROGEN GAS TO THE ATMOSPHERE TO PREVENT OVER-PRESSURIZATION OF THE HYDROGEN FUEL TANK IN THE EVENT OF OVERHEATING IN THE LOCAL AREA AROUND THE HYDROGEN FUEL TANKS. THE TPRD IS DESIGNED TO VENTTHROUGH A GLASS BULB-TYPE RELEASE MECHANISM THAT FRACTURES WHEN A SPECIFICOPERTAING TEMPERATURE IS REACHED. THE GLASS BULB-TYPE MECHANISM IN THE SUBJECT VEHICLES COULD PREMATURELY FRACTURE DUE TO MICROCRACKS IN THE GLASS, WHICH COULD LEAD TO INADVERTENT DISCHARGE OF HYDROGEN GAS DURING NORMAL VEHICLE OPERATION. HYDROGEN GAS LEAKING IN CONFINED AREAS WITH THE PRESENCE OF AN IGNITION SURCE MAY INCREASE THE RISK OF A VEHICLE FIRE WHIEL PARKED. THE DEALER WILL NOT BE ABLE TO REPAIR UNTIL MAY 12, 2025

20240925SERVICE BRAKES

I WAS DRIVEN ABOUT 65 MILES WHEN SUDDENLY SHOW ON THE CLUSTER EMERGENCY BRAKE APPLY IT HAPPEN TODAY AND ABOUT 2 WEEKS BEFORE . I HAPPEN LIKE 5 SECONDS AND DISAPPEAR AND BOTH CASES.

Compare 2023HYUNDAINEXO to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 HYUNDAI NEXO have?
The 2023 HYUNDAI NEXO has 9 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2023 HYUNDAI NEXO?
The 2023 HYUNDAI NEXO received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2023 HYUNDAI NEXO?
Yes, the 2023 HYUNDAI NEXO has 1 recall(s). The most common affected component is FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 HYUNDAI NEXO?
The most-complained component for the 2023 HYUNDAI NEXO is FUEL/PROPULSION SYSTEM with 3 complaints. Other frequently reported areas include UNKNOWN OR OTHER and SERVICE BRAKES.
Is the 2023 HYUNDAI NEXO safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 HYUNDAI NEXO has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.