2020 HYUNDAI NEXO
13 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 5 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL | 1 |
| UNKNOWN OR OTHER | 1 |
| VEHICLE SPEED CONTROL | 1 |
| FUEL SYSTEM, OTHER | 1 |
Recalls (4)
FUEL SYSTEM, OTHER:DELIVERY
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
ELECTRICAL SYSTEM:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Recent Complaints
Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure, one of the Nexoâs main power-train components. This is a known power-train issue to Hyundai, debated online since 2021 by consumers experiencing the same power loss, across various Hyundai web-logs. Ot
Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure, one of the Nexoâs main power-train components. This is a known power-train issue to Hyundai, debated online since 2021 by consumers experiencing the same power loss, across various Hyundai web-logs. Ot
Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure, one of the Nexoâs main power-train components. This is a known power-train issue to Hyundai, debated online since 2021 by consumers experiencing the same power loss, across various Hyundai web-logs. Ot
The contact owns a 2020 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 24V761000000 (Fuel system, Other, Fuel/Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact was informed that the only dealer capable of performing the recall repair on the vehicle was in Cali
The contact owns a 2020 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 24V761000000 (Fuel system, Other, Fuel/Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact was informed that the only dealer capable of performing the recall repair on the vehicle was in Cali
PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph, which may be linked to increased power demand from the fuel cell system. The system is available for inspection upon request, as the issue is ongoing. 2. Safety Risks The malfunction poses a serious
PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph, which may be linked to increased power demand from the fuel cell system. The system is available for inspection upon request, as the issue is ongoing. 2. Safety Risks The malfunction poses a serious
PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph, which may be linked to increased power demand from the fuel cell system. The system is available for inspection upon request, as the issue is ongoing. 2. Safety Risks The malfunction poses a serious
I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, Iâm now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has not been working for 2 years and both Tustin and van nuys Hyundai dealership fail to fix it
I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, Iâm now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has not been working for 2 years and both Tustin and van nuys Hyundai dealership fail to fix it
The city I live is located on top of a hill/low mountain. When I drive uphill by following speed limits to my home the car often can't keep recommended speed (45 mph). The speed drops significantly(can go even 25 mph) and unpredictable. At the beginning I believe the car was able to keep the speed but it slowly started losing the power. The risk is that a vehicle behind might not expect such behavior from my car and also changing lanes is tricky because it can't accelerate and it moves slower
The contact owns a 2020 Hyundai Nexo. The contact stated while driving at various speeds going uphill, the vehicle would lose power and lose speed. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel cells replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and offered to buy back the vehicle. The failure mileage was 7,438.
Mileage: 7,438
Starting March 29, 2021 fuel cell failure when pressing the accelerator, started out as an intermittent failure. Over the period of two weeks while waiting for an appointment to get the vehicle in for repair the problem increased in infrequency. When the vehicle was delivered to the dealership for repair any attempt to accelerate would cause the vehicles fuel cell to shut down and fail. As of May 23, 2021 I have requested and dealership has not released any service documents. The dealership stil