HYUNDAI KONA · model year

2024 HYUNDAI KONA

54 NHTSA complaints, 8 crash reports, and 3 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2024HYUNDAIKONA carries 54 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 9 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 KONA is electrical system with 19 filings, followed by engine (7) and service brakes (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 37 investigation files overlapping the 2024 KONA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

54
Complaints
8
Crashes
0
Fires
9
Injuries
0
Deaths
2024 HYUNDAI KONA — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 HYUNDAI KONA. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

54 filings

Crashes Reported

8 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM19
ENGINE7
SERVICE BRAKES4
POWER TRAIN3
EXTERIOR LIGHTING3
STEERING3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
SUSPENSION1
STRUCTURE:BODY1
SEATS1
ELECTRICAL SYSTEM:ADAS1
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM1

Recalls (3)

23V90100026/12/2023

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The 12-Volt battery cables may chafe against the engine control module bracket and short circuit during a crash.

23V65000022/09/2023

SEAT BELTS:REAR/OTHER:RETRACTOR

Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The seat belt assemblies in the right and left rear seats may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupation Crash Protect

24V30800001/05/2024

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Hyundai Motor America (Hyundai) is recalling certain 2024 Elantra, Venue, and Kona vehicles. An electrical short circuit may occur in the exhaust gas recirculation (EGR) valve assembly, which can result in a loss of drive power.

Recent Complaints

20260211ELECTRICAL SYSTEM

Screen in the car that shows the view of the backup camera. Unable to see when backing up. It is under warranty but the service center after mulitple attempts has not been able to fix it. Yes No, it just went out. Went out back in September of 2025.

20260105VISIBILITY

The contact owns a 2024 Hyundai Kona. The contact stated while driving approximately 65 MPH, the sunroof glass panel shattered unexpectedly with a loud pop. Upon further inspection, the contact noticed that the remaining fractured sunroof glass panel was bowed outward. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

Mileage: 13,000

20251001CrashSERVICE BRAKES

Approaching stop sign and tried to break and the breaks failed causing an accident and the vehicle to go into a ditch. Witness reported seeing my break lights but the vehicle did not slow down at all even when the break was pushed to the floor.

20250928ELECTRICAL SYSTEM

The dashboard lights, HUD and exterior lights all have been turning off for 4-5 seconds every 6-8 weeks for the last 14-15 months. The brake and accelerometer remain active but because of the situation it presents every time, all that can be done is stray straight and try to look for a safe lane change.

20250928EXTERIOR LIGHTING

The dashboard lights, HUD and exterior lights all have been turning off for 4-5 seconds every 6-8 weeks for the last 14-15 months. The brake and accelerometer remain active but because of the situation it presents every time, all that can be done is stray straight and try to look for a safe lane change.

20250905ELECTRICAL SYSTEM

The contact owns a 2024 Hyundai Kona. The contact stated that the vehicle was equipped with alarms set to sound off and send a text notification when the vehicle was accessed without the key, key fob, or remote access being activated. Later, the vehicle began displaying additional electrical issues. The contact stated that the instrument panel would illuminate intermittently and display different warnings and systems being activated; however, the contact was unable to recall what the lights that were displayed. While driving on a forked road, the Lane Assist feature prevented the vehicle from being able to veer left, keeping the vehicle driving straight. The contact used excessive force to steer the vehicle to veer towards the left. The vehicle was taken to the dealer, who was unable to diagnose the cause of the failure. The vehicle was not repaired for any electrical failures. The contact received notice of a recall for the software regarding the Theft Prevention system, needing a sof

Mileage: 9,500

20250830STEERING

While at a light, the auto stop/start kicked on but when it was time to start driving again and I pressed the gas pedal, the car would not move. There was a long beep and then the check battery icon and an alert came on my dash board stating “Auto Stop is Off. Shift to P or N and start engine manually.” When I turned off the ignition and restarted the car, the alert went off but two additional icons showed up on my dash board- check engine and check oil. Then my steering wheel locked up and I could not press on the breaks or gas pedal. I could not operate my car for more than 30 minutes.

20250830ELECTRICAL SYSTEM

While at a light, the auto stop/start kicked on but when it was time to start driving again and I pressed the gas pedal, the car would not move. There was a long beep and then the check battery icon and an alert came on my dash board stating “Auto Stop is Off. Shift to P or N and start engine manually.” When I turned off the ignition and restarted the car, the alert went off but two additional icons showed up on my dash board- check engine and check oil. Then my steering wheel locked up and I could not press on the breaks or gas pedal. I could not operate my car for more than 30 minutes.

20250830SERVICE BRAKES

While at a light, the auto stop/start kicked on but when it was time to start driving again and I pressed the gas pedal, the car would not move. There was a long beep and then the check battery icon and an alert came on my dash board stating “Auto Stop is Off. Shift to P or N and start engine manually.” When I turned off the ignition and restarted the car, the alert went off but two additional icons showed up on my dash board- check engine and check oil. Then my steering wheel locked up and I could not press on the breaks or gas pedal. I could not operate my car for more than 30 minutes.

20250820CrashSTEERING

the car loss power and shut completely off and ran into the wall with my sister and my child in there on the interstate can I please get help about this matter it could've been worse where i could've lost them forever. I don't want this to happen to nobody else they cars know about these malfunctions and still but these cars on the market for accidents to happen. Please something needs to be done about this.

20250820CrashELECTRICAL SYSTEM

the car loss power and shut completely off and ran into the wall with my sister and my child in there on the interstate can I please get help about this matter it could've been worse where i could've lost them forever. I don't want this to happen to nobody else they cars know about these malfunctions and still but these cars on the market for accidents to happen. Please something needs to be done about this.

20250820CrashSERVICE BRAKES

the car loss power and shut completely off and ran into the wall with my sister and my child in there on the interstate can I please get help about this matter it could've been worse where i could've lost them forever. I don't want this to happen to nobody else they cars know about these malfunctions and still but these cars on the market for accidents to happen. Please something needs to be done about this.

20250818CrashELECTRICAL SYSTEM

My family got in a accident on this recall of loss of power on the high way making the car crash into a wall... 8/16/25 3:06 pm in Duval county Jacksonville,FL Something needs to be done about this my kids have gotten hurt

20250818CrashSTEERING

My family got in a accident on this recall of loss of power on the high way making the car crash into a wall... 8/16/25 3:06 pm in Duval county Jacksonville,FL Something needs to be done about this my kids have gotten hurt

20250818CrashSERVICE BRAKES

My family got in a accident on this recall of loss of power on the high way making the car crash into a wall... 8/16/25 3:06 pm in Duval county Jacksonville,FL Something needs to be done about this my kids have gotten hurt

20250805ELECTRICAL SYSTEM

Woke up and battery was dead. Car about one year old, no warnings about battery level through Bluelink or any onboard monitoring system. Dealer says dead battery is normal. Tons of issues online relating to dead batteries in new Konas

20250711ELECTRICAL SYSTEM

A few different days over the past few months. Driving heated seats stopped working. Check engine warning light on intermittently. Key fob not working. Multiple error codes stored in system cleared by dealer. shut down the car screen has stayed on. AC light has stayed on when car is off. Screen has turned off “check you back seat” upon leaving the car heard the engine still on 3x. At the gas station turned off the car, miles to zero reading 5, P park stays on, odometer reading on. As tank filling miles to zero rapidly increased from 5 to 300. I have a video of this. Been in for service multiple times. Presently at the dealer. They r unable to replicate this. They do not seem concerned about this. I feel it is a safety and operational concern. Prefer by car not be communicating even with itself while I’m pumping gas. They want me to pick up the car. I do not wish to. I have asked if miles to zero reading is supposed to increase real time I would like to see this i

20250711ENGINE

A few different days over the past few months. Driving heated seats stopped working. Check engine warning light on intermittently. Key fob not working. Multiple error codes stored in system cleared by dealer. shut down the car screen has stayed on. AC light has stayed on when car is off. Screen has turned off “check you back seat” upon leaving the car heard the engine still on 3x. At the gas station turned off the car, miles to zero reading 5, P park stays on, odometer reading on. As tank filling miles to zero rapidly increased from 5 to 300. I have a video of this. Been in for service multiple times. Presently at the dealer. They r unable to replicate this. They do not seem concerned about this. I feel it is a safety and operational concern. Prefer by car not be communicating even with itself while I’m pumping gas. They want me to pick up the car. I do not wish to. I have asked if miles to zero reading is supposed to increase real time I would like to see this i

20250629ELECTRICAL SYSTEM

5 minutes into my drive my the whole dashboard (speedometer and music screen) all went black, & my headlights went out. this lasted for about 3 seconds. not sure what happened or why but not something that should happen with such a new car.

20250629EXTERIOR LIGHTING

5 minutes into my drive my the whole dashboard (speedometer and music screen) all went black, & my headlights went out. this lasted for about 3 seconds. not sure what happened or why but not something that should happen with such a new car.

Compare 2024HYUNDAIKONA to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2024 HYUNDAI KONA have?
The 2024 HYUNDAI KONA has 54 NHTSA complaints, 8 crashes, 0 fires, 9 injuries, and 0 deaths reported.
What is the safety rating for the 2024 HYUNDAI KONA?
The 2024 HYUNDAI KONA received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 HYUNDAI KONA?
Yes, the 2024 HYUNDAI KONA has 3 recall(s). The most common affected component is ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 HYUNDAI KONA?
The most-complained component for the 2024 HYUNDAI KONA is ELECTRICAL SYSTEM with 19 complaints. Other frequently reported areas include ENGINE and SERVICE BRAKES.
Is the 2024 HYUNDAI KONA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 HYUNDAI KONA has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.