Total Complaints
261 filings
HYUNDAI IONIQ 5 · model year
261 NHTSA complaints, 1 crash report, and 8 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025HYUNDAIIONIQ 5 carries 261 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 IONIQ 5 is electrical system with 118 filings, followed by fuel/propulsion system (37) and power train (35). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2025 IONIQ 5, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
261 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 118 |
| FUEL/PROPULSION SYSTEM | 37 |
| POWER TRAIN | 35 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 14 |
| UNKNOWN OR OTHER | 13 |
| ENGINE | 13 |
| LANE DEPARTURE: ASSIST | 9 |
| VEHICLE SPEED CONTROL | 7 |
| LANE DEPARTURE: WARNING | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| AIR BAGS | 2 |
| SERVICE BRAKES | 1 |
| VISIBILITY/WIPER | 1 |
| STRUCTURE:BODY | 1 |
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
SEAT BELTS:FRONT:RETRACTOR
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.
SUSPENSION:CRITICAL FASTENERS
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additional
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
ELECTRICAL SYSTEM:WIRING
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.
EXTERIOR LIGHTING:HEADLIGHTS
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa
''Stop vehicle and check power supply'' At this point I heard a pop sound and the car died. The dealer said this is a ICCU problem.
The contact owns a 2025 Hyundai Ioniq 5. The contact stated that after starting the vehicle, the battery warning light remained illuminated, and the vehicle failed to exceed 45 MPH while driving. The messages "Onboard Charger - Stop Vehicle" and "Power Supply" were displayed. The vehicle was later towed to the local dealer who diagnosed that the ICCU Module had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that during the failure, the electric battery had failed to recharge the 12-Volt battery as intended, which caused the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 24V868000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 8,000.
Mileage: 8,000
ICCU failed. Car has been sitting at service center for ~4 weeks. Luckily the incident took place at home but could have been anywhere. No warning prior to failure.
On Sunday, 2/15/26 while backing out of my garage into the driveway, I heard a "pop" sound from the rear and the vehicle stopped and shut down with multiple warning/alerts on the dash. The error code reported was DTC P1A9096 which is indicative of an ICCU (Integrated Charging and Control Unit) failure as widely reported here and online by other owners. Vehicle was towed to the dealer and is currently awaiting diagnosis.
At a routine service visit to AutoNation Hyundai/Carlsbad, I received a good report on the 2025 Ioniq 5 condition. Starting the car to drive home I heard a pop sound and noted a diagnostic code that confirmed the ICCU and associated fuse had blown. Since then, Hyundai has been unable to clarify the ETA of the back ordered parts. They provided a loaner but itâs not an EV.
The vehicle experienced a sudden failure of the Integrated Charging Control Unit (ICCU). While driving, a loud "pop" was heard, followed immediately by a "Check Electric Vehicle System" warning on the dashboard. The vehicle then entered "Limp Mode" with significantly reduced propulsion. The 12V battery became depleted, leading to a complete loss of motive power and loss of electronic safety systems, creating a hazardous situation in traffic.
Main battery failure, can not charge, can not drive car. Warning light(s) on dashboard. High voltage battery needs to be replaced.
Main battery failure, can not charge, can not drive car. Warning light(s) on dashboard. High voltage battery needs to be replaced.
Main battery failure, can not charge, can not drive car. Warning light(s) on dashboard. High voltage battery needs to be replaced.
The 12V system battery failed to keep a charge and the vehicle slowly reduced maximum speed until it fully died causing the car to coast to a stop on a 55MPH highway. At 9,500 miles on the odometer the ICCU has failed. The part is on backorder and my car has been in the shop for three weeks with no estimated completion date. A LOT of IONIQ 5 owners are encountering the ICCU failure.
The 12V system battery failed to keep a charge and the vehicle slowly reduced maximum speed until it fully died causing the car to coast to a stop on a 55MPH highway. At 9,500 miles on the odometer the ICCU has failed. The part is on backorder and my car has been in the shop for three weeks with no estimated completion date. A LOT of IONIQ 5 owners are encountering the ICCU failure.
The 12V system battery failed to keep a charge and the vehicle slowly reduced maximum speed until it fully died causing the car to coast to a stop on a 55MPH highway. At 9,500 miles on the odometer the ICCU has failed. The part is on backorder and my car has been in the shop for three weeks with no estimated completion date. A LOT of IONIQ 5 owners are encountering the ICCU failure.
I heard a pop followed by an alarm notification stating the electrical system had an error. I had started the climate system but the car was parked.
Car battery completely failed on a busy road.
Car battery completely failed on a busy road.
When putting my car into gear a loud pop noise was heard. The car could not be driven at the point and the instrument cluster mentioned an electrical system failure. The car was towed to the dealer where they confirmed the ICCU unit needed to be replaced. It has been at the dealership since January 8th with little to no communication.
The ICCU unit failed and I have been without my car for already 3+ weeks
ICCU needs to be replaced.
ICCU needs to be replaced.
Vehicle experienced a dashboard alert, "Check electric vehicle system." The car produced an OBD code: P1AD3(00). Upon taking it to the dealer, they determined that the EV required a new high-voltage battery.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.