2024 HYUNDAI IONIQ 5
239 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 115 |
| FUEL/PROPULSION SYSTEM | 35 |
| POWER TRAIN | 28 |
| ENGINE | 13 |
| UNKNOWN OR OTHER | 9 |
| SERVICE BRAKES | 9 |
| VEHICLE SPEED CONTROL | 5 |
| VISIBILITY/WIPER | 5 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 5 |
| BACK OVER PREVENTION: WARNINGS | 2 |
| EXTERIOR LIGHTING | 2 |
| WHEELS | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| STRUCTURE:BODY | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
Recalls (2)
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a lo
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a lo
Recent Complaints
My car gave me a "Check electrical vehicle system" message, which I have seen online may mean a problem with the ICCU. As the dealership is close - about five miles from my home, on residential roads - I decided to drive there. The car lost power very quickly and then died in the road shortly after leaving my driveway. Thankfully I wasn't on a busy street or an intersection and was able to safely get it to the side of the road, but if it had died while driving at a higher speed it would have b
My car gave me a "Check electrical vehicle system" message, which I have seen online may mean a problem with the ICCU. As the dealership is close - about five miles from my home, on residential roads - I decided to drive there. The car lost power very quickly and then died in the road shortly after leaving my driveway. Thankfully I wasn't on a busy street or an intersection and was able to safely get it to the side of the road, but if it had died while driving at a higher speed it would have b
Sudden ICCU failure in 2024 Ioniq 5 electric vehicle . A warning message to check electrical system appeared suddenly on driver dash screen. Tried to drive vehicle off street to a safe place to park. Vehicle shuttered and shook and would only move under 5mph on busy shopping & hospital area of 45 MPH road, placing me and my [XXX] child in danger of being hit by another fast moving car. Vehicle was towed to Bob King Hyundai in Winston Salem. They diagnosed the problem as a failed ICCU. Ongoing a
âCheck electrical systemâ warning while driving. Sudden loss of power and speed. âTurtle modeâ icon. Limped home 2 miles at <10mph. Vehicle bricked. Towed to dealership.
âCheck electrical systemâ warning while driving. Sudden loss of power and speed. âTurtle modeâ icon. Limped home 2 miles at <10mph. Vehicle bricked. Towed to dealership.
The car displayed electrical system warning messages while driving, and it would no longer drive above about 25 mph. The issue was diagnosed as an ICCU failure by the dealership and has been awaiting a backordered ICCU for about 5 weeks.
Car died in neighborhood with electrical issue. Later reported to be an ICCU issue. At this point car has been at dealer service for over 29 days with no date on when it will be repaired.
Car died in neighborhood with electrical issue. Later reported to be an ICCU issue. At this point car has been at dealer service for over 29 days with no date on when it will be repaired.
ICCU failure: confirmed by dealership, submitting for your records - while driving the morning of 2/11/26 in Evansville, IN a warning message appeared on the dashboard stating 'Check Electric Vehicle System' followed by a rapid deceleration. Luckily there was not a vehicle behind me as they would have rear ended me. This failure occurred without warning and presented a significant safety hazard, leaving the vehicle stranded in traffic until I was able to restart it. Vehicle went in to turtle mod
ICCU failure: confirmed by dealership, submitting for your records - while driving the morning of 2/11/26 in Evansville, IN a warning message appeared on the dashboard stating 'Check Electric Vehicle System' followed by a rapid deceleration. Luckily there was not a vehicle behind me as they would have rear ended me. This failure occurred without warning and presented a significant safety hazard, leaving the vehicle stranded in traffic until I was able to restart it. Vehicle went in to turtle mod
ICCU failure: confirmed by dealership, submitting for your records - while driving the morning of 2/11/26 in Evansville, IN a warning message appeared on the dashboard stating 'Check Electric Vehicle System' followed by a rapid deceleration. Luckily there was not a vehicle behind me as they would have rear ended me. This failure occurred without warning and presented a significant safety hazard, leaving the vehicle stranded in traffic until I was able to restart it. Vehicle went in to turtle mod
ICCU failure
On January 28th 2026, I got red warning signs on dashboard said: "Stop vehicle and check power supply" and "12V battery voltage low. Stop safely". I was still in the parking lot, so the issue did not pose any safety issue. The vehicle towed to Hyundai dealership. They confirmed and pre-approved "Replace ICCU +fuse". The part is on 1 month back order. While the dealership initially did not commit to giving me alternate transportation, I insisted and after 6 days, I was able to get a much lower
While pulling into traffic the car lost power and went into limp mode risking a collision. Car was immediately backed into driveway and completely died shortly after the initial power loss and had to be towed to dealer. Dealer diagnosed an ICCU failure. Warning lights activated at the moment the car lost power. Had this occurred on a highway or in heavier traffic the power loss and speed with which the car went from fully operational to dead could have had catastrophic consequences.
While pulling into traffic the car lost power and went into limp mode risking a collision. Car was immediately backed into driveway and completely died shortly after the initial power loss and had to be towed to dealer. Dealer diagnosed an ICCU failure. Warning lights activated at the moment the car lost power. Had this occurred on a highway or in heavier traffic the power loss and speed with which the car went from fully operational to dead could have had catastrophic consequences.
âCheck EV Systemâ error appeared in a red circle, with a red 12v battery icon. Then a turtle icon appeared and the car would not exceed about 30 mph. I was able to drive a mile and park in a lot. This happened after Level 2 charging to 100% and then driving one mile in 25° weather. The car was towed to the dealer.
âCheck EV Systemâ error appeared in a red circle, with a red 12v battery icon. Then a turtle icon appeared and the car would not exceed about 30 mph. I was able to drive a mile and park in a lot. This happened after Level 2 charging to 100% and then driving one mile in 25° weather. The car was towed to the dealer.
At approximately 10pm on Saturday night with temps in the single digits and a large snowstorm (that would cripple much of the US for several days) just about to hit, the 1.5 year old vehicle failed completely. Propulsion battery 81% charged, started normally, then gave "check electrical system" warning which upon search can be due to a low 12v battery; call AAA and spouse (live 2hrs away). Began to drive towards a station two blocks away, thinking plugging in may help system warm and/or rechar
At approximately 10pm on Saturday night with temps in the single digits and a large snowstorm (that would cripple much of the US for several days) just about to hit, the 1.5 year old vehicle failed completely. Propulsion battery 81% charged, started normally, then gave "check electrical system" warning which upon search can be due to a low 12v battery; call AAA and spouse (live 2hrs away). Began to drive towards a station two blocks away, thinking plugging in may help system warm and/or rechar
As we drove toward the highway to begin our journey home in our 2024 RWD Ioniq 5 with our entire family and luggage in the vehicle, we received a "Check Electric Vehicle System" warning and immediately pulled over and called Hyundai Roadside Assistance. They initially were going to send someone to jump the car, assuming it was an ICE, but once we said it was an EV, they said they didn't have the equipment to jump an EV. We then spoke to Hyundai Customer Care, and we reported that we received t