2023 HYUNDAI IONIQ 5

517 complaints filed with NHTSA.

517
Complaints
23
Crashes
2
Fires
6
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM220
POWER TRAIN58
FUEL/PROPULSION SYSTEM55
UNKNOWN OR OTHER35
ENGINE32
SERVICE BRAKES20
VEHICLE SPEED CONTROL16
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL11
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING10
FORWARD COLLISION AVOIDANCE: WARNINGS8
EXTERIOR LIGHTING7
TIRES6
LANE DEPARTURE: ASSIST5
STEERING4
WHEELS4

Recalls (3)

24V86800018/11/2024

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a lo

24V20400015/03/2024

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a lo

24V06500001/02/2024

POWER TRAIN:DRIVELINE:DRIVESHAFT

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Recent Complaints

20260218FUEL/PROPULSION SYSTEM

The vehicle lost its ability to charge via AC power sources (level 1 and level 2), and the "Check vehicle electrical system" warning appeared on the dash. When using an OBD scanner, DTC P1E01 was present. It was inspected by a dealer, who informed me that the ICCU is in need of replacement, despite this component having been already addressed by a previous recall. Unfortunately the replacement component is backordered and there is no ETA available on the fix. For the time being I am limited to

20260218ELECTRICAL SYSTEM

The vehicle lost its ability to charge via AC power sources (level 1 and level 2), and the "Check vehicle electrical system" warning appeared on the dash. When using an OBD scanner, DTC P1E01 was present. It was inspected by a dealer, who informed me that the ICCU is in need of replacement, despite this component having been already addressed by a previous recall. Unfortunately the replacement component is backordered and there is no ETA available on the fix. For the time being I am limited to

20260217ELECTRICAL SYSTEM

Car experienced ICCU failure. It tripped my 50A breaker at the fuse panel and damaged my EVSE. Car has been sitting in the shop for 3 weeks with NO eta insight (Dropped car off on Jan 20th, 2026). The service center tells me there are 20 Ioniq5s ahead of me still waiting on ICCU replacement parts. NHTSA and other articles have estimated 2-10% with ICCU failures but the problem appears to be much higher than this! I am very disappointed and hope NHTSA.gov will help us to push Hyundai to find a

20260217FUEL/PROPULSION SYSTEM

We had the Internal Charge Control Unit replaced due to a warranty recall a couple years ago and it failed again on Dec. 23, 2025. The car has been at the dealer ever since, waiting for a replacement ICCU. The car refuses to charge and the dealer has diagnosed the issue as a faulty ICCU. There were no warnings or problem indicators prior to failure. This is our only vehicle, so while there was no safety issue, there is definitely a convenience issue. We had to obtain a loaner.

20260217UNKNOWN OR OTHER

The ICCU failed. I heard a popping noise, an error “check electric vehicle system” appeared on the dash, and i lost propulsion. I had my car towed to the dealership, where they eventually confirmed the ICCU failure.

20260216ELECTRICAL SYSTEM

On December 23, 2025 while driving at 50 mph the car displayed an electrical warning and would not let me drive more than 40 mph. When I drove it to the dealer on December 27 (because the dealer said I had to wait until after Christmas ) it would not go over 20 mph. The vehicle has been at the dealer awaiting an ICCU part since December 27, 2025. Over 50 days!

20260216FUEL/PROPULSION SYSTEM

The ICCU component popped and blew seconds before I entered the on ramp for an interstate. My car immediately entered "turtle mode" and capped my speed at 10 mph. I crossed 4 lanes to get out of the turn ramp and get to a parking lot. The car alerted and stopped driving as I pulled into the lot. The car provided no warning before and has the 3 prior software recall fixes. It was unsafe for the car to suddenly stop working. 30 seconds more and I wouldn't have been able to pilot the car to a safe

20260216ELECTRICAL SYSTEM

The ICCU component popped and blew seconds before I entered the on ramp for an interstate. My car immediately entered "turtle mode" and capped my speed at 10 mph. I crossed 4 lanes to get out of the turn ramp and get to a parking lot. The car alerted and stopped driving as I pulled into the lot. The car provided no warning before and has the 3 prior software recall fixes. It was unsafe for the car to suddenly stop working. 30 seconds more and I wouldn't have been able to pilot the car to a safe

20260213ELECTRICAL SYSTEM

The vehicle is dead. It won't start, it won't open unlock its doors, it won't do anything. This is consistent with the ICCU failure

20260212ELECTRICAL SYSTEM

Vehicle stopped charging and will not charge using a level 1 or level 2 charger. It will charge at a level 3 charger only. Took it to a Hyundai dealership and they did a software update and said it was fixed. Took it home and still would not charge. Took it to another Hyundai dealership and they said it was an ICCU issue they had been seeing and it would need to be replaced. I have read from many other Hyundai Ioniq 5 owners about the ICCU being a weak point in the car and having to have it repl

20260212FUEL/PROPULSION SYSTEM

Vehicle stopped charging and will not charge using a level 1 or level 2 charger. It will charge at a level 3 charger only. Took it to a Hyundai dealership and they did a software update and said it was fixed. Took it home and still would not charge. Took it to another Hyundai dealership and they said it was an ICCU issue they had been seeing and it would need to be replaced. I have read from many other Hyundai Ioniq 5 owners about the ICCU being a weak point in the car and having to have it repl

20260210ELECTRICAL SYSTEM

In October, 2025, the car gave the warning notice on the screen 'check electrical system' (or to that effect... i was at home, and put the car in drive, to get to a Doctors appointment. I drove about a mile and another notice came on to the screen to stop the car immediately. I did, and called Bluelink to have it towed (missed my Dr's appointment). The Capital Hydaid dealer in Greensboro, NC, took a day to get back to me, telling me that 'we only have one mechanic that works on the EV and he has

20260210ELECTRICAL SYSTEM

ICCU FAILED and Hyundai service states that part is back ordered indefinitely. Has been 2 weeks with no further updates Additionally service department is unable to repair forward monitoring sensors that quit working with the smallest amount of precipitation, sometimes just from road condensation.

20260210FORWARD COLLISION AVOIDANCE: WARNINGS

ICCU FAILED and Hyundai service states that part is back ordered indefinitely. Has been 2 weeks with no further updates Additionally service department is unable to repair forward monitoring sensors that quit working with the smallest amount of precipitation, sometimes just from road condensation.

20260210FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

ICCU FAILED and Hyundai service states that part is back ordered indefinitely. Has been 2 weeks with no further updates Additionally service department is unable to repair forward monitoring sensors that quit working with the smallest amount of precipitation, sometimes just from road condensation.

20260210ELECTRICAL SYSTEM

The ICCU (Integrated Charging Control Unit) failed. I could not charge with my level 2 charger and dealer confirmed that the ICCU unit was bad and needed to be replaced. I have been waiting over a month for the part and repair.

20260207POWER TRAIN

Had an ICCU failure that prevented the car from being able to drive.

20260207ELECTRICAL SYSTEM

ICCU failed. Car had gone into turtle mode on the highway and was brought to the dealership who could find no problem. Fortunately the ICCU went fully bad at home so safety was not a concern as it could have been. Also I have reported that the lack of a preconditioning button on the touchscreen creates distracted driving. One time I had to wade through navigation menus to disable since I would not make it to a charging station in time (the distance for charge was over 100 miles off). Another t

20260207ELECTRICAL SYSTEM

This vehicle underwent an ICCU failure. I heard a pop from the back seat and my vehicle went into a "turtle mode" and had an electrical system warning. Resulted in a tow back from the grand canyon all the way to Phoenix, AZ. This left my girlfriend and I stranded, and caused unnecessary anxiety and discomfort. If this occurred on a highway, the result could have been dangerous. Hyundai has said that only 1-2% of Ioniq vehicles experience an ICCU failure. But from all the evidence and first han

20260206ELECTRICAL SYSTEM

The ICCU failed, leaving me stranded 4.5 hours from home. Luckily I was able to tow the car to the nearest dealership and they gave me a loaner. It has been 6 weeks and no update yet.