2013 HYUNDAI GENESIS

188 complaints filed with NHTSA.

188
Complaints
24
Crashes
3
Fires
28
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
ENGINE41
POWER TRAIN20
SERVICE BRAKES20
ELECTRICAL SYSTEM17
UNKNOWN OR OTHER16
AIR BAGS13
STEERING10
VEHICLE SPEED CONTROL9
FUEL/PROPULSION SYSTEM5
SUSPENSION3
TIRES3
SEAT BELTS3
ELECTRONIC STABILITY CONTROL (ESC)3
WHEELS3
STRUCTURE:BODY3

Recent Complaints

20220131CrashAIR BAGS

The contact's daughter owned a 2013 Hyundai Genesis. The contact stated that while his daughter was driving at approximately 35 - 40 MPH, another vehicle ran a red light and crashed into the contact's daughter's rear driver's side door and tire, which caused her vehicle to spin into a 90-degree angle. None of the air bags deployed upon impact. The contact's daughter, her husband, and their thirteen-year-old daughter, who were passengers in the vehicle, later received medical treatment but did no

Mileage: 56,000

20211116CrashSEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The car was rear-ended while in a stop and go traffic on a highway. The headrest on the driver side disintegrated exposing some hard internal parts that caused extensive head skin lacerations. The accident resulted also in and facial bruises and nose injuries. The driver and passenger were taken to Emergency Room. The car was towed away and subsequently declared a total loss.

20190404CrashAIR BAGS

MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISS

Mileage: 46,000

20190404CrashSTRUCTURE:BODY

MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISS

Mileage: 46,000

20180214CrashAIR BAGS

I WAS BACKING OUT OF MY GARAGE. MY SON HAD HIS CAR PARKED BEHIND ME. I SAW THAT I WAS GOING TO HAVE TO PULL UP TO GET AROUND THE PARKED CAR. I PUT MY FOOT ON THE BRAKE, I THEN PUT THE CAR IN DRIVE. TOOK MY FOOT OFF THE GAS AND IT TOOK OFF AT ROCKET SPEED. I WASN'T COMPLETELY OUT OF MY GARAGE. THE CAR WAS GOING SO FAST AND I COULDN'T STOP IT. I WAS 6 FT FROM THE BRICK WALL. I WAS GOING SO FAST THAT I WENT THROUGH THE BRICK WALL AND IT DIDN'T EVEN SLOW DOWN. IT KEPT GOING TOOK OUT A CHAIN LINK FEN

Mileage: 33,000

20180214CrashSERVICE BRAKES

I WAS BACKING OUT OF MY GARAGE. MY SON HAD HIS CAR PARKED BEHIND ME. I SAW THAT I WAS GOING TO HAVE TO PULL UP TO GET AROUND THE PARKED CAR. I PUT MY FOOT ON THE BRAKE, I THEN PUT THE CAR IN DRIVE. TOOK MY FOOT OFF THE GAS AND IT TOOK OFF AT ROCKET SPEED. I WASN'T COMPLETELY OUT OF MY GARAGE. THE CAR WAS GOING SO FAST AND I COULDN'T STOP IT. I WAS 6 FT FROM THE BRICK WALL. I WAS GOING SO FAST THAT I WENT THROUGH THE BRICK WALL AND IT DIDN'T EVEN SLOW DOWN. IT KEPT GOING TOOK OUT A CHAIN LINK FEN

Mileage: 33,000

20180214CrashFUEL/PROPULSION SYSTEM

I WAS BACKING OUT OF MY GARAGE. MY SON HAD HIS CAR PARKED BEHIND ME. I SAW THAT I WAS GOING TO HAVE TO PULL UP TO GET AROUND THE PARKED CAR. I PUT MY FOOT ON THE BRAKE, I THEN PUT THE CAR IN DRIVE. TOOK MY FOOT OFF THE GAS AND IT TOOK OFF AT ROCKET SPEED. I WASN'T COMPLETELY OUT OF MY GARAGE. THE CAR WAS GOING SO FAST AND I COULDN'T STOP IT. I WAS 6 FT FROM THE BRICK WALL. I WAS GOING SO FAST THAT I WENT THROUGH THE BRICK WALL AND IT DIDN'T EVEN SLOW DOWN. IT KEPT GOING TOOK OUT A CHAIN LINK FEN

Mileage: 33,000

20170809CrashAIR BAGS

ON AUGUST 4,2017, I REAR-ENDED ANOTHER A TOYOTA FJ CRUISER AT ABOUT 45 MPH, BECAUSE THEY CAME TO A SUDDEN STOP ON A MAJOR HWY. HOWEVER, THE AIRBAGS NEVER DEPLOYED! THIS IS UNLIKE THE TIME, A YEAR OR SO AGO, WHEN I WAS REAR-ENDED BY A MISTSUBISHI OUTLANDER, WHILE AT A RED LIGHT ON A CITY STREET. THAT TIME THE HEAD REST DEPLOYED AND I HAD MINOR DAMAGE TO THE BUMPER. I'M DISAPPOINTED. FOR A HIGH SAFETY RATING, I EXPECTED MORE FROM GENESIS. VERY SCARY WHEN YOUR LIFE IS ON THE LINE.

Mileage: 63,000

20161205CrashAIR BAGS

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING AND CAUSED THE VEHICLE TO CRASH INTO A POLE. THE CONTACT DID NOT PROVIDE ANY SPECIFIC DETAILS ABOUT THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS). THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

20160929STRUCTURE:BODY

WE HAVE A NEW HYUNDAI GENESIS WHICH HAS A FACTORY DEFECT CAUSING A WATER LEAK AND RESULTING IN MOLD ISSUES. OUR FAMILY OF 6 HAS HAD MANY HEALTH RELATED ISSUES SINCE OWNING THIS CAR AND MOLD TESTING HAS SHOWN TOXIC MOLD. THIS HAS BEEN AN UNKNOWN ISSUE WITH THE VEHICLE SINCE PURCHASED NEW IN FEBRUARY 2014 AND DISCOVERED IN APRIL 2016. IT AFFECTS THE TRUNK AND BACK SEAT. WE ARE LOOKING FOR RESOLUTION FROM THE MANUFACTURER WHO HAS BEEN ENTIRELY UNRESPONSIVE. A VIDEO AND PICTURES OF THE MOLD IS ONLIN

20151109CrashSTEERING

AS I WAS MAKING A LEFT TURN GOING AT A HIGH SPEED THE STEERING WHEEL POPPED OUT OF MY HANDS AND MADE THE CAR GO BACK TO THE RIGHT ENDING UP ON A GUARDRAIL . THE AIRBAGS DEPLOYED AND MY CAR IS NOW TOTALED . DON'T KNOW IF MY AXLE BROKE OR THE STEERING WHEEL LOCKED UP BUT I DO KNOW ONE OR THE OTHER HAPPENED .

Mileage: 45,000

20150227FireSERVICE BRAKES

VEHICLE BECAME STUCK IN SNOW. AFTER DISENGAGING THE TRACTION CONTROL TO ALLOW VEHICLE TO GET UNSTUCK AS RECOMMENDED BY OWNERS MANUAL AND ATTEMPTING TO GET THE VEHICLE UNSTUCK WITH MILD ACCELERATION, REAR ROTORS BECAME SO HOT THEY WERE GLOWING ORANGE AND ON FIRE! HYUNDAI INITIALLY DENIED PLATINUM WARRANTY CLAIM AS "ABUSE AND WEATHER". ATTEMPTING TO WORK RESOLUTION WITH THEM TO FIX MY VEHICLE WHICH SUSTAINED APPROXIMATELY $3000 IN DAMAGE TO REAR BRAKE SYSTEM FROM FIRE. *TR

Mileage: 29,890

20141230CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO TWO VEHICLES THAT WERE PARKED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

20140517CrashVEHICLE SPEED CONTROL

WHILE TRAVELING AT THE POSTED HIGHWAY SPEED I HAD THE CRUISE CONTROL ENGAGED WHEN SUDDENLY THE CAR LURCHED, THEN SURGED. I STARTED/TRIED TO USE THE BRAKES TO SLOW THE CAR. THAT DIDN'T WORK. I TRIED TO DISENGAGE THE CRUISE CONTROL...THAT DIDN'T WORK....CAR KEPT SPEEDING UP TILL I HIT A MASSIVE RV AT 90MPH. I WAS KNOCKED UNCONSCIOUS, TAKEN BY AMBULANCE TO A TRAUMA CENTER, AND LATER LEARNED THAT NONE OF THE MANY AIRBAGS THAT THIS CAR HAD DID NOT DEPLOY. I AM TRULY BLESSED HAVING SURVIVED THIS

20140517CrashSERVICE BRAKES

WHILE TRAVELING AT THE POSTED HIGHWAY SPEED I HAD THE CRUISE CONTROL ENGAGED WHEN SUDDENLY THE CAR LURCHED, THEN SURGED. I STARTED/TRIED TO USE THE BRAKES TO SLOW THE CAR. THAT DIDN'T WORK. I TRIED TO DISENGAGE THE CRUISE CONTROL...THAT DIDN'T WORK....CAR KEPT SPEEDING UP TILL I HIT A MASSIVE RV AT 90MPH. I WAS KNOCKED UNCONSCIOUS, TAKEN BY AMBULANCE TO A TRAUMA CENTER, AND LATER LEARNED THAT NONE OF THE MANY AIRBAGS THAT THIS CAR HAD DID NOT DEPLOY. I AM TRULY BLESSED HAVING SURVIVED THIS

20140517CrashAIR BAGS

WHILE TRAVELING AT THE POSTED HIGHWAY SPEED I HAD THE CRUISE CONTROL ENGAGED WHEN SUDDENLY THE CAR LURCHED, THEN SURGED. I STARTED/TRIED TO USE THE BRAKES TO SLOW THE CAR. THAT DIDN'T WORK. I TRIED TO DISENGAGE THE CRUISE CONTROL...THAT DIDN'T WORK....CAR KEPT SPEEDING UP TILL I HIT A MASSIVE RV AT 90MPH. I WAS KNOCKED UNCONSCIOUS, TAKEN BY AMBULANCE TO A TRAUMA CENTER, AND LATER LEARNED THAT NONE OF THE MANY AIRBAGS THAT THIS CAR HAD DID NOT DEPLOY. I AM TRULY BLESSED HAVING SURVIVED THIS

20140504CrashAIR BAGS

TRAVEL ON COUNTY ROAD LOST CONTROL OF THE CAR HIT THE BRAKES AND CAR WOULD NOT STOP CRASHED INTO A FENCE AND HAD DAMAGE ON FRONT AND BOTH SIDE OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE CAR WAS CONSIDERED A TOTAL LOST BY THE INSURANCE COMPANY BUT I WOULD LIKE AN INVESTIGATION ABOUT THE AIRBAGS. *TR

Mileage: 38,000

20140504CrashSERVICE BRAKES

TRAVEL ON COUNTY ROAD LOST CONTROL OF THE CAR HIT THE BRAKES AND CAR WOULD NOT STOP CRASHED INTO A FENCE AND HAD DAMAGE ON FRONT AND BOTH SIDE OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE CAR WAS CONSIDERED A TOTAL LOST BY THE INSURANCE COMPANY BUT I WOULD LIKE AN INVESTIGATION ABOUT THE AIRBAGS. *TR

Mileage: 38,000

20140411CrashSERVICE BRAKES

THIS HAPPENED TO ME SEVERAL TIMES BUT THE LAST TIME KILLED THE CAR. I WAS TAPPED ON THE REAR BUMPER GETTING ON THE FREEWAY AND WAS IN A FULL COUNTER LOCK SLIDE AND THE ABS DID NOT STOP THE CAR. INSTEAD OF STOPPING ON THE SHOULDER OF THE FREEWAY THE CAR SHOT AROUND AND LAUNCHED ME INTO TRAFFIC. I WAS MASHING ON THE BRAKES AS HARD AS I COULD BUT THE CAR WOULD NOT STOP OR SLOW DOWN. I WAS HIT BY A BMW AND THE CAR WAS TOTALED. I?M LUCKY TO BE ALIVE. THE ABS NEEDS TO BE RECALIBRATED OR REPAIRED TO PR

Mileage: 11,528

20140405FireSERVICE BRAKES

FROM DRIVING THROUGH SNOW (WITH NEWER TIRES), THE WHEELS BECAME HOT ENOUGH TO BE LITERALLY ON FIRE AND GLOWING RED. DEALER SAYS THE E.T.C. MALFUNCTIONED BUT HYUNDAI REFUSES RESPONSIBILITY. *TR

Mileage: 24,000