Total Complaints
107 filings
HYUNDAI ENTOURAGE · model year
107 NHTSA complaints, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2008HYUNDAIENTOURAGE carries 107 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 6 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2008 ENTOURAGE is electrical system with 11 filings, followed by structure:body:door (10) and suspension (10). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2008 ENTOURAGE, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
107 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 11 |
| STRUCTURE:BODY:DOOR | 10 |
| SUSPENSION | 10 |
| STRUCTURE:BODY | 9 |
| SERVICE BRAKES | 7 |
| LATCHES/LOCKS/LINKAGES | 6 |
| UNKNOWN OR OTHER | 6 |
| ENGINE | 5 |
| ELECTRONIC STABILITY CONTROL (ESC) | 4 |
| STEERING | 4 |
| STRUCTURE | 3 |
| VEHICLE SPEED CONTROL | 3 |
| EXTERIOR LIGHTING | 3 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| INTERIOR LIGHTING | 2 |
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont,
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and resul
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburo
While I was driving the vehicle, the front lower left/driver's side control arm broke in half and caused me to lose control of the vehicle.
I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000
The contact owns a 2008 Hyundai Entourage. The contact stated that while his daughter was driving 40 MPH, the steering wheel turned sideways as all four wheels remained straight. The ESC off warning light illuminated on the instrument panel. The contact's daughter was able to slowly drive the vehicle home despite the failure. The contact then test drove the vehicle and experienced the failure. The contact entered his driveway and noticed that the front driverâs side tire had detached from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 13V556000 (Suspension) which he linked to the failure. The manufacturer had been notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 135,000.
Mileage: 135,000
2008 HYUNDAI ENTOURAGE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO OPEN SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THE STEERING FAILED PULLING THE VEHICLE INTO ONCOMING TRAFFIC. AN AUTO MECHANICE ADVISED THAT THE FRONT AND LOWER CONTROL ARM BROKE AND WAS ON RECALL. THE CONSUMER DISCOVERED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT BELIEVED IT SHOULD HAVE BEEN.
I WAS TAKING MY FAMILY FOR SHOPPING, AND AFTER MY KIDS (5 KIDS) WERE SEATED IN THE CAR AND MAKING SURE THE SEAT BELTS WAS WORN. I WALKED TO THE DRIVER DOOR TO START THE CAR AND DRIVE TO THE DESTINATION; A THICK WHITE SMOKE WAS COMING OUT OF UNDERNEATH THE ENGINE HOOD EVEN THOUGH THE CAR'S ENGINE WAS STILL OFF! I WAS SHOCKED AND DIDN'T KNOW WHAT TO DO FIRST! SHOULD I SAFE MY FAMILY AND HELP THE KIDS TO RUN OUT OF THE CAR OR CHECK THE CAUSE OF THE FIRE! SINCE I AM AN ELECTRICAL ENGINEERING AND HAVE EXPERIENCE WITH CARS, I KNEW THE PROBLEM WAS AN ELECTRICAL PROBLEM AND IF I UNPLUG THE BATTERY THIS SHOULD SOLVE THE PROBLEM FASTER! WITH A LOT OF SMOKE, I WAS ABLE TO UNPLUG THE CABLES OF THE BATTERY. THEN, I DID HELP MY KIDS TO GET OUT OF THE VAN' THEY WERE VERY SCARED AND DIDN'T KNOW WHAT TO DO AND HOW TO HELP! I CHECKED ON THE CAR AND I DID FIND THE SMOKE WAS LESS AND AFTER COUPLE MINUTES STOPPED COMPLETELY. SITUATION COULD BE WORSE THAN THAT, THE VAN WAS FULL OF GAS PARKED IN MIDDLE OF
Mileage: 99,000
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE N/A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI LOCATED AT 1499 S MILITARY HWY, CHESAPEAKE, VA 23320, TO BE REPAIRED. THE DEALER WAS UNABLE TO PROVIDE THE RECALL REPAIR DUE TO THE PARTS BEING THE INCORRECT PARTS. THE CONTACT STATED THAT A VIN SEARCH SHOWED NO OPEN RECALLS ON THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Mileage: 160,000
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHENEVER THEY WOULD MANEUVER THE VEHICLE WHILE PARKING, THERE WAS A SQUEALING SOUND COMING FROM THE WHEELS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO REPLACE THE TIRES HOWEVER, THE CERTIFIED MECHANIC STATED THAT THE LOWER CONTROL ARMS HAD RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD LEARNED FROM HYUNDAI OF PERRYVILLE (343 N PERRYVILLE RD, ROCKFORD, IL 61107; (815) 229-0089) THAT THE VEHICLE PREVIOUSLY RECEIVED A PROTECTIVE COATING ON THE LOWER CONTROL ARM TO PREVENT EXCESSIVE RUST IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,227. INVALID VIN.
Mileage: 120,227
THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE .
Mileage: 193,560
THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE .
Mileage: 193,560
EL VEHCULO EST PRENDIDO PARQUEADO Y SE PRENDI EN FUEGO EN EL LADO DEL CHFER
TL* THE CONTACT OWNED A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, SHE WENT OUTSIDE AND NOTICED SMOKE COMING FROM THE UNDER THE HOOD. THE STATED THAT SHE AND FAMILY MEMBERS ATTEMPTED TO EXTINGUISH THE FIRE WITH HOSES AS FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE AND POLICE DEPARTMENT REPORTS WERE FILED. NO INJURIES SUSTAINED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE FIRE DEPARTMENT. THE INSURANCE COMPANY WAS CONTACTED BUT HAS NOT SEEN THE VEHICLE AS OF YET. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *LN CONSUMER STATED THERE IS A RECALL ON IT #188.*JB
Mileage: 104,000
TL* THE CONTACT OWNED A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, SHE WENT OUTSIDE AND NOTICED SMOKE COMING FROM THE UNDER THE HOOD. THE STATED THAT SHE AND FAMILY MEMBERS ATTEMPTED TO EXTINGUISH THE FIRE WITH HOSES AS FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE AND POLICE DEPARTMENT REPORTS WERE FILED. NO INJURIES SUSTAINED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE FIRE DEPARTMENT. THE INSURANCE COMPANY WAS CONTACTED BUT HAS NOT SEEN THE VEHICLE AS OF YET. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *LN CONSUMER STATED THERE IS A RECALL ON IT #188.*JB
Mileage: 104,000
I RECEIVED AN IMPORTANT SAFETY RECALL FROM HYUNDAI IN REGARDS TO MY 2008 HYUNDAI ELANTRA AND 2008 HYUNDAI ENTOURAGE. THE RECALL NOTICE IS BELOW. MANUFACTURER RECALL NUMBER188 NHTSA RECALL NUMBER20V061000 RECALL STATUSRECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2007-2010 ELANTRA AND2009-2011 ELANTRA TOURING VEHICLES. ON FEBRUARY 21, 2020 HYUNDAI EXPANDED THE RECALL TO INCLUDE 46,425 MODEL YEAR 2007-2008 ENTOURAGE AND 2007 SANTAFE VEHICLES. MOISTURE MAY ENTER THE ANTI-LOCK BRAKE (ABS) MODULE AND SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH AN ANTI-LOCK BRAKE SYSTEM ("ABS") MODULE THAT REMAINS ENERGIZED WHEN THE VEHICLE IS TURNED OFF. IF MOISTUREENTERS THE ELECTRICAL CIRCUIT OF THE ABS MODULE A SHORT CIRCUIT COULD GRADUALLY DEVELOP. A SPECIFIC CAUSALITY ALLOWING MOISTURE TO ENTER THE ABS MODULE ELECTRICAL CIRCUIT HAS NOT YET BEEN IDENTIFIED; HOWEVER, BECAUSE THE ABS MODULE IS CONTINUALLY POWERED, AN ELECTRICAL SHORT COULD DEVELOP EVEN
Mileage: 118,000
THE REAR SLIDING DOORS DO NOT OPEN. THEY ONLY OPEN FROM THE OUTSIDE. IF A PERSON IS SITTING IN THE REAR OF THE VEHICLE AND TRIES TO EXIT, THEY CAN NOT GET OUT OF THE VEHICLE UNLESS OPENED FROM THE OUTSIDE LATCH. ONLY WHEN PARKED EXITING THE VEHICLE
WHEN I STEPPED ON THE GAS FROM A STOP AT A RED LIGHT THE ENGINE STARTED RACING AND THE THROTTLE STUCK.THE ENGINE WOULDN'T STOP RACING SO I HAD TO TURN THE KEY OFF TO GET IT TO STOP. PRETTY SCARY. A SECONDARY ISSUE IS THAT THE REAR PASSENGER SEAT WILL NOT FLIP UP. IT'S LOCKED IN PLACE.
Mileage: 114,000
WHEN I STEPPED ON THE GAS FROM A STOP AT A RED LIGHT THE ENGINE STARTED RACING AND THE THROTTLE STUCK.THE ENGINE WOULDN'T STOP RACING SO I HAD TO TURN THE KEY OFF TO GET IT TO STOP. PRETTY SCARY. A SECONDARY ISSUE IS THAT THE REAR PASSENGER SEAT WILL NOT FLIP UP. IT'S LOCKED IN PLACE.
Mileage: 114,000
BACKING OUT OF MY DRIVEWAY AND MY VAN STARTED MAKING A LOUD THUMPING NOISE. I WAS NOT ABLE TO GO FORWARD OR IN REVERSE. LOOKED UNDERNEATH AND FOUND THE DRIVER'S SIDE LOWER CONTROL ARM CORRODED AND DISINTEGRATED, AND THE AXEL HAD COME OUT OF THE TRANSMISSION. THERE WAS A RECALL IN 2014 FOR CORROSION BUT ALL THEY DID WAS SPRAY SOMETHING ON THAT WAS SUPPOSED TO PROTETCT IT. IT DID NOT WORK. IF I HAD BEEN ANYWHERE OTHER THAN MY DRIVEWAY IT COULD HAVE BEEN AN EXTREMELY BAD SITUATION AS I LOST CONTROL OF MY STEERING. I HAD IT TOWED TO THE DEALER TODAY AND THEY WANT $878 TO REPLACE THE TWO CONTROL ARMS (WITH AFTER-MARKET PARTS).
Mileage: 139,000
WHILE TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND LOST STEERING CONTROL. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TO MY MECHANIC. THE PASSENGER SIDE FRONT WHEEL WAS DISPLACED, THE 2 FRONT WHEELS WERE NOT PARALLEL AND THE WHEEL HAD HIT THE FRONT BUMPER COVER CAUSING IT TO COME LOOSE. THE TOW DRIVER NOTED THAT THE LOWER CONTROL ARM SNAPPED. FRONT PASSENGER WHEEL WAS HITTING THE FRONT BUMPER COVER AS IT WAS PULLED ONTO THE FLAT BED. I CALLED HYUNDAI CORP AND LOCAL DEALER ON FOLLOWING DAY (MONDAY). I TRIED TO GET DIRECTION REGARDING INSPECTION OF VEHICLE. SINCE AN ADDITIONAL TOW COULD CAUSE MORE DAMAGE; I ASKED IF HYUNDAI COULD INSPECT AT THE LOCAL SHOP. I COULD NOT GET ANY DIRECTION ON HOW TO GET THE CAR INSPECTED. ON THE 3RD CALL I WAS ADVISED THAT SAFETY RECALLS ARE ONLY COVERED FOR 1 YEAR AFTER THE RECALL SERVICE. WHEN I ASKED IF I NEEDED TO CONTACT NHTSA, JACK INDICATED THAT SINCE I MENTIONED NHTSA HE IS REQUIRED TO PASS THE CASE TO A SR HYUNDAI REPRES
Mileage: 230,000
WHILE TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND LOST STEERING CONTROL. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TO MY MECHANIC. THE PASSENGER SIDE FRONT WHEEL WAS DISPLACED, THE 2 FRONT WHEELS WERE NOT PARALLEL AND THE WHEEL HAD HIT THE FRONT BUMPER COVER CAUSING IT TO COME LOOSE. THE TOW DRIVER NOTED THAT THE LOWER CONTROL ARM SNAPPED. FRONT PASSENGER WHEEL WAS HITTING THE FRONT BUMPER COVER AS IT WAS PULLED ONTO THE FLAT BED. I CALLED HYUNDAI CORP AND LOCAL DEALER ON FOLLOWING DAY (MONDAY). I TRIED TO GET DIRECTION REGARDING INSPECTION OF VEHICLE. SINCE AN ADDITIONAL TOW COULD CAUSE MORE DAMAGE; I ASKED IF HYUNDAI COULD INSPECT AT THE LOCAL SHOP. I COULD NOT GET ANY DIRECTION ON HOW TO GET THE CAR INSPECTED. ON THE 3RD CALL I WAS ADVISED THAT SAFETY RECALLS ARE ONLY COVERED FOR 1 YEAR AFTER THE RECALL SERVICE. WHEN I ASKED IF I NEEDED TO CONTACT NHTSA, JACK INDICATED THAT SINCE I MENTIONED NHTSA HE IS REQUIRED TO PASS THE CASE TO A SR HYUNDAI REPRES
Mileage: 230,000
WHILE TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND LOST STEERING CONTROL. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TO MY MECHANIC. THE PASSENGER SIDE FRONT WHEEL WAS DISPLACED, THE 2 FRONT WHEELS WERE NOT PARALLEL AND THE WHEEL HAD HIT THE FRONT BUMPER COVER CAUSING IT TO COME LOOSE. THE TOW DRIVER NOTED THAT THE LOWER CONTROL ARM SNAPPED. FRONT PASSENGER WHEEL WAS HITTING THE FRONT BUMPER COVER AS IT WAS PULLED ONTO THE FLAT BED. I CALLED HYUNDAI CORP AND LOCAL DEALER ON FOLLOWING DAY (MONDAY). I TRIED TO GET DIRECTION REGARDING INSPECTION OF VEHICLE. SINCE AN ADDITIONAL TOW COULD CAUSE MORE DAMAGE; I ASKED IF HYUNDAI COULD INSPECT AT THE LOCAL SHOP. I COULD NOT GET ANY DIRECTION ON HOW TO GET THE CAR INSPECTED. ON THE 3RD CALL I WAS ADVISED THAT SAFETY RECALLS ARE ONLY COVERED FOR 1 YEAR AFTER THE RECALL SERVICE. WHEN I ASKED IF I NEEDED TO CONTACT NHTSA, JACK INDICATED THAT SINCE I MENTIONED NHTSA HE IS REQUIRED TO PASS THE CASE TO A SR HYUNDAI REPRES
Mileage: 230,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.